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    Haunted Castle Cafe

    2.7 (192 reviews)

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    Business Info

    HAUNTED CASTLE CAFE ATMOSPHERE

    What's the vibe?
    Casual
    Dogs allowed

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    Tina T.

    Came to try this place out with a group of friends last night for some bites and drinks. The place was really well decorated for Halloween and it's very‌ Instagrammable. However, unfortunately the level of service and the food did not live up to this beautiful atmosphere and very themed decorations. Upon arrival there was no hostess at the front to guide me to the table that I was supposed to go too so I just wondered around and then found my group of friends. Our final check also came out very late maybe took 1-2 hours. In any service industry specially food industry service and customer service matters a lot so I am hoping they will work on improving that by providing more training to the staff.

    Valentine's Menu
    Benjina D.

    One star for the cool, kitschy ambience. One star for the overworked server. This place has a cool concept, but falls far short in the food department. The salad was missing a creamy Caesar dressing. Instead, it had a light, bottled Italian dressing. The tomato soup was ok, as was the rest of the food - just ok. I'd bet a good amount of money that all of the food, every single item, was premade, reheated food. The soup tastes like the Costco variety. The sauces on the pastas were generic and tasted like bottled Alfredo sauce. The desserts were lackluster, cut from a large generic budget cake. The lava cake had no gooey chocolate fudge in the middle - just chunky, dry chocolate fudge. The restaurant was only half full, but it was very clear that they are understaffed. The server said so as well. We were told that despite the preset menu stating that there is a choice of dessert for each diner, they can only accommodate one dessert per table as they don't have enough people working in the back. We did end up getting two desserts, but here is the order in which we received our food: First out - Soup 10 minutes later - Salad 10 minutes later - Chocolate Lava Cake (dessert) 15 minutes later - Tortellini with Shrimp 5 minutes later - Lemon Cheesecake (dessert) 10 minutes later - Chicken Alfredo No drink refills were offered, but we were given a glass of Prosecco in a plastic flute at the beginning. I'd give this place a hard pass in the future.

    Entrance
    Pam D.

    Well, dang. My adult fam, that loves spooky things, has been dying to try this place. We finally stopped in for a quick drink on a Sunday afternoon. The decor is really something else, it's definitely more spooky vibe than scary. The whole place reminds me of the Magic Time Machine concept, just with a spooky twist. When we arrived, the place was completely empty, which we expected for a Sunday afternoon. We all tried different alcoholic beverages, some were better than others. I definitely didn't have a problem at all with how the drinks were crafted, the dry ice was a fun effect. The staff, however, were a bit odd. Our bartender kept trying to make conversation with us, which normally we'd be okay with in a casual and light hearted way, but it felt like they were really trying to insert themselves into our convo. It made us uncomfortable and we felt like we couldn't talk without the bartender trying to chime in. The other weird thing is the menu. For a place that feels like it is decidedly casual and catering to families/kids/birthdays, why are we offering a pistachio crusted rack of lamb? Chilean sea bass? Octopus??? These dishes sound great but woah, that menu is for a fine dining restaurant. Overall the menu feels totally out of line for this venue and overpriced. Menu needs an overhaul in my opinion. One final note- black lights show *everything*. With so much black light the staff should really take care of make sure things are spotless. The bathroom had me a little icked out. Fun to try, and I really wish the best for them as I think the concept is awesome, but not our cup of tea. I think they could potentially try for things like karaoke, trivia, or bingo on weeknights to drive an adult crowd in this interesting venue!

    Pistachio crusted lamb chops, creamy goat cheese sauce, white rice and grilled vegetables (broccoli, green beans and yellow squash)
    Myesha M.

    It's Definitely supposed to scary based off the decorations and the random loud wolf howling and monster like laughs. A lot of pictures worthy attractions, I seen a chucky doll and they even have a casket in the waiting area by the entrance. The wait staff were walking around in different Halloween like costumes. I just so happened to be wearing a Beetlejuice shirt (wasn't planned ), and the host was also dressed as Beetlejuice and said she was a huge fan, I found that to be really cool. I think our server may have been a vampire? Not really sure because he just had on all black. We're in the summer , and we came on a Wednesday and they still had a decent amount of people coming in to dine in. It's Probably a hit during the Halloween season for sure. The Food was diverse , and there were a variety of different things from spaghetti, steak , salmon, chicken wings , beef ribs, pork chops , lamb chops , a couple of vegan and vegetarian options and they even had grilled octopus. For an appetizer, we ordered the fried mac and cheese bites that came paired with marinara sauce. They were tasty, but really just tasted like regular fried cheddar bites. I got the pistachio crusted lamb chops that came with a creamy goat cheese dipping sauce, white rice , grilled veggies, a side salad (Caesar), with a hot tea and both my daughters got hamburgers with fries and lemonades. They said the burgers were average burgers, but they weren't disappointed. They also said like the lemonade tasted like fresh squeezed lemonade and they enjoyed it. I requested to not have the pistachios crust on my lamb chops but was told that wasn't possible. I attempted to swap out one of my sides but also was told there was no substituting the sides to any of the meals, that really didn't sound right to me. I don't really eat white rice which the menu doesn't say it comes with white rice but I got tired of the "we don't do that here " to even debate it. So I also ordered a side of the grilled asparagus as well. I feel our server was either new or just didn't want to do anything extra, because almost everything that was asked was almost always answered with a "no, we can't do that here". I almost wanted to request a manager because there was so many "we don't do that here ", that I started to become really annoyed. There was couple sitting behind us who had to wait 15 mins before their table was assisted ( our server was also their server too ). I literally only tipped him because it would have been seen as disrespectful not to tip on a bill over $100, and I also understand that sometimes people have bad days and there's no telling what he may have dealing with. The pistachio crusted lamb chops 3/10.. it wasn't horrible but not good either. I gave them a 3 because the cook temp on them were as I asked and they were tender. I simply just removed the pistachios crust off myself. The grilled veggies 3/10, they were plain and some of the veggies were undercooked like the broccoli, which was really really hard. The Asparagus 2/10, they were also really hard and had a sweet drizzle on them. I Could really only eat the heads to them. The Creamy goat cheese dipping sauce and rice I left there on the plate , because I didn't want them to begin with but again was told "we don't do that here ". The Caesar salad is probably the only thing I enjoyed and even that was just a basic salad. We wanted to get dessert but I decided that we'd get it else where. I boxed up the lamb chops and took them home to my dogs. Halloween in the summer , so we knew it would be a hit or miss. I think if we would have gotten a different server our experience may have been a lot better. like the nurse from the dead that was servicing the table next to us. She seemed to be very engaged/attentive and knowledgeable. I can see how or why those who love Halloween / horror may enjoy this restaurant ( the scenery). I personally wouldn't return again, but definitely feel like others should try it out, at least once.

    Outside
    Andrew V.

    Love this place. The decor is incredible outside and inside and the food is delicious. The staff was courteous and kind about the wait. Food came out at a reasonable time and was delicious. I got the chicken alfredo and my friend got the pistachio lamb chops. My only qualm was the music choice was all over the place.

    Shrimp tortellini
    Anna D.

    Gave this place another shot hoping it got its kinks out. We made reservations for a party of 8 on a Sunday afternoon and we were seated right away. The service was impeccable (shout out to Spider-Man), the drinks and food were great. Would def come back! Especially with Spider-Man taking care of us and the city. We got the blood and sand drink (my fave like a cider apple martini), smashing pumpkin (tasted like a fall old fashioned, swamp thing (a bit on the tart side) , kids blue and red dry ice drinks, the shrimp with tortellini, zombie burger, haunted castle burger, and mozzarella sticks. Tens across the board.

    Meat Burger and chicken fettuccine Alfredo
    Aurora Y.

    It took a while for us to be seated even though we were the only ones in the restaurant, but we didn't mind it since we were busy taking photos. This place is great for cool photos!! In fact, they ENCOURAGED photos! There are many dragons here and the place looks medieval. The food came out pretty quick, but I wouldn't say it was the best

    Arugula Fig Salad
    Michelle T.

    Just in time for Halloween, I have a scary review of the Haunted Castle Cafe- Not the kind with goblins and ghouls, but the kind with disappointments and bad experiences. To frame my recounting of my meal, I have to mention that I was here with a large group of 10 for a bachelorette party. I was pretty stoked to see someone would finally be occupying this space that had to be vacant for at least a decade. I Remembered back in the day, this used to be Tenaya- the Mexican food restaurant, which was sooooo good. I was hopeful the new occupants would bring a much needed revitalization to the building. You know, it had been vacant so long, I thought it might actually be haunted, so when the Haunted Castle Cafe popped up, it seemed a little too on the nose. We had reservations for 1pm on a Sunday, but there was still a long wait for us to be seated. That set the stage for a series of misses that impacted our time. When we were finally seated, we were taken to a large dining area with murals of dragons and everything was drenched in black light. It's cheesy, but kind of what I was expecting based on the exterior of the building and the hilariously awful website. The waiter who took our order was very nice. We didn't have any issue with the service other than the wait taking so long. Before our food was brought out, we went ahead and cashed out so we wouldn't have to drag the meal out any longer. The bride had booked a party bus and we had a strict timeline, so it was weird we had to try to speed things up since the wait for the food was so long. Now, before I dined here, I did visit their website so I could get an idea of what the food was like. I settled on the Arugula Fig Salad. At $18, it's kind of what I would expect to pay elsewhere for a salad of that size. The flavors were good and the produce was fresh. I liked my salad, and had a $10 strawberry smoothie- well, it was supposed to be strawberry banana, but I was told they were out of bananas. Definitely, not worth $10. Honestly, I don't know where else charges $10 for a smoothie of that size because it was definitely on the small side. The menu for the most part seems to be punching above its weight class. Chilean Sea Bass for $45 and Rack of Lamb for $42? The menu is bizarre and I don't understand exactly who it's for. There's too many random items and on the day of our visit, they did not have a soup of the day as listed on their menu. The worst part of the meal was the restroom was flooded. I had to carefully walk around the toilet and I could not figure out why the stalls seemed to be dripping water. When I flushed the toilet, I learned why. Overall, this place definitely evokes feeling of horror and shock, but not for the reasons you would think. The concept is fun, but the execution is poor. It's like too much going on and the business lacks focus. The timing needs to get under control, and the bathrooms need to be functioning properly. Edit down the menu- it makes no sense and is way overpriced for many of the items. I would not return here, that is; unless I get invited to another goth bachelorette party...

    Chicken parm
    Brittani M.

    The only thing haunted about this place is the service and the quality of food. Got the chicken parm - very dry, no bread served with it but did get a salad, came with white sauce and pasta, tasted like literally nothing. The white sauce had to come out of the can. The music would get loud out of no where, my server was nice though, kinda felt bad she works here cause I'm sure she can make better money somewhere else. I was sweating within 30 minutes of being here, the ice was melted in my water. Had two managers come up and ask if everything was okay. Kinda makes you think they get complaints a lot, wonder why. Would also like to add my table got seated and no one came to take our order for a while. We were then moved cause two more guests showed up to our party of 5. They sat a group of 3 at the table we were just at and they were served immediately. Spent a total of 2 hours here due to lack of service yet we watched everyone get served in a timely fashion. One specific server would walk by and stare at us... They even forgot one of my friends meals when handing out the food - she got the watermelon salad which was diced watermelon and feta cheese. Won't be returning. Wonder how so many people have nice things to say about this place because I did not get the same experience.

    Krampus
    831zapata ..

    This is our first time visiting came for my daughter's birthday staff was friendly and bartender was knowledgeable about the menu and drinks I would definitely come back

    Vampire decoration
    Gene I.

    The atmosphere of the cafe is pretty awesome, we researched the menu beforehand. We arrived at noon and were seated quickly cafe was not packed. The waitress took our drink order. When she came back she explained that they only had a handful of food items available and only fried pickles as an appetizer she could not explain why. Our beers were good, the fried pickles ok, the salmon one got was ok and the other 3 of us got burgers and fry's. The fry's were cold and the burgers barely warm. The service was very slow and not great at all. We needed a 2nd beers but waitress never came so went to the bar a same thing no one to help. I would not recommend this place until they get their act together and get some good staff and good food you can actually order. So disappointed could have been so much fun and enjoyable.

    Valerie V.

    Lunch here is extremely quiet but that didn't stop us from catching lunch and experiencing Halloween in mid January. A unique dining experience, everything is very dark and lit by blacklight. The burger was delicious, bread was fresh. I love their attention to detail. I look forward to coming back and bringing my kids.

    Jesmin N.

    This is a place you go for the vibes and fun atmosphere, not for the food. We had our October book club meeting there and every one of our 9 people party did not enjoy their food. I ordered wings where the skin was chewy and not at all appealing. They needed to be fried so it didn't taste like fat in your mouth. Drinks were nothing special, everyone that ordered food didn't particularly enjoy it. Staff, for the most part, really plays into the Halloween theme with their costume which is cool. Definitely a fun place for kids with the glow in the dark paint etc.

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    Stopped by here on a whim as I saw it when driving by. Let me just say the coffee here is…read moreexquisite. Maybe some of the best coffee I have ever had. Food was excellent and tasted so fresh. Service was friendly and the booth was private feeling. Will definitely return here.

    I went in on a Sunday morning with five adults and two children. Even though it wasn't a large…read moreparty, we made reservations in advance so they could staff accordingly if they needed to. Our waiter was seemingly new at waiting tables and seemed confused and unsure when taking our order.He obviously couldn't handle a party of that size and should have had some help. When the food arrived at the table, two orders were completely incorrect and had to be sent back. When the re-made the two orders, one was incorrect a SECOND time. It seemed like their was very little communication between the waiter and the kitchen. Consequently, it took extra time for everyone to finish eating and one person's food order simply. never. arrived. After waiting we had to approach the host (the waiter wasn't around) to ask to speak to a manager. The staff then REFUSED to get a manger for us! We finally spoke to a manager who offered a 30% discount after arguing with us and telling us varying stories as to why our food didn't arrive until our party was ready to leave. Sloppy, disorganized, uncaring and boarder-line hostile staff. Our brunch outing was ruined. None of us will return. I do not recommend. Plus their tomato sauce definitely comes out of a can.

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