Impossible to get a response from. Long on promises short on delivery. I installed an expensive…read moresystem by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!!

We had Hi Solutions come out to run ethernet in our new home in Menifee, install security cameras,…read moreand wireless access points. They were professional, great communicators, and highly experienced and knowledgeable. This was in February 2024 and 8 months later the system they installed is stable, reliable, and has had zero issues. I'm satisfied with the system and the installation. I highly reccommend Ubiquiti products and Hi Solutions So Call as the installers. They do great work, its a good value, and the products and services are high quality.

We recently bought a house and wanted to install a home security system. We reached out to Smart…read moreShield after seeing all the positive reviews. Yud came to our house, helping us identify the best positioning for the cameras and quickly generating a quote that beat the other companies. The system is very easy to use as it is all controlled by the Alarm.com app. I highly recommend Smart Shield to anyone looking into home security systems, they really take care of you.

Incredible experience with Smart Shield! New house in Carlsbad literally had the wires ripped out…read moreof the hard-wired security system and hadn't been used in years. Somehow they were able to restore all of them and added hard-wired cameras, glass break listeners, smoke detectors, remote front door lock, and tied into my existing garage door openers - all controlled by the easy-to-use Alarm.com software. Mateus did a great job configuring the alerts and teaching me how to use the mobile app. Yud brings an incredible amount of knowledge from his experience and military background into designing your system. I thought the price was very fair considering the piece of mind they have given me and my family.

I'd been wanting to beef up my home security so I had Robert come out and review my home and quote…read moreon a camera system. He seemed very knowledgeable about his field and new technology. We went with seven cameras and a skybell doorbell, just like a ring doorbell but interfaces with a home protection system. We had an existing home protection system andd Robert quoted us on replacing it with his company's. They used all my existing motion and door sensors and added two glass breakage sensors. Replaced the controller. In addition to installing the seven cameras they also mounted a 43" monitor. The install was mostly done by Clay, Bill and Kyler. Robert was there off and on and did advise and do some hands on as well. Great job on the install, very clean and the wires hidden as much as possible. Looked very professional and I am very picky. The integration of the two alarm systems had some bugs but that would be expected and Robert worked them out quickly. I definitely recommend Robert and ASAP Security.

All I knew when we moved is that we DID NOT want to take our AT&T Digital Life nightmare with us…read more (Looooong wait times on the phone for customer service, cameras constantly going down, high monthly fees, etc.) I read the Yelp reviews for ASAP, called them up, liked what I heard and they installed the system in our home the next day. And it is so state of the art! I love that the system is wireless and that we can control the system from our smartphone AND they gave us each a key fob remote. Just a push of a button on our key ring and we can arm, disarm or hit an emergency alarm key. So convenient! We are very pleased with both the service and the system.

The CEO of Vivant should be arrested for false advertisement!…read more First, if you want a home security system that is super unreliable and works intermittently, then Vivant is for you. You pay for the monthly service and equipment, to which the equipment doesn't work properly, and the customer service seems to be outsourced overseas, so its super difficult to understand them. This is the worst home security system I have ever had...So unreliable! And I had to trouble shoot my system over the phone every time the system was down. This was pretty much every week, with camaras going offline. There was always something wrong with the camaras, so I just gave up calling in. Also, to top things off, if I want them to replace the faulty equipment, I have to pay their technician to come out and fix the equipment that I'm already paying on... Or if you want to cancel the service, there is an early termination fee. BEWARE OF THIS COMPANY, DO NOT SIGN UP!!!

"DON'T SIGN WITH VIVINT" The sales rep spoke to my husband…read moreabout changing from ADT but little did we know there is a contract and purchase price of more than $4300 with a 3rd party company... Looks can be deceiving, save your money!

We purchased a home with an existing security system that the prior owners left no information on…read morehow to use or gain access to, we thought we had some wall decorations at that point until we called On Time and spoke to William. He came out quickly and got us all set up using the existing equipment, no upsells or pushy attempts to get us to replace everything! He even moved one of the cameras to a more optimal angle and improved the wireless connection for some of the home. Very good communication, friendly, informative, and cleans up immaculately in areas he works (no drywall or scraps left on floor). Will be using them at our other properties and for all future needs on the home technology front!

We could not have been very happy with On Time Solutions. The customer service was top-notch from…read morestart to finish. I feel fortunate to have acquainted with William. The communication was seamless and got me scheduled for AI Camera installation within a week. The workmanship is excellent and he was approachable. He spent the time to educate me with the app and recorder management. A true professional. Highly recommended and will reach out to him again for upgrades in the future.

Highly recommend MVP! Had a 65" TV mounted over our fireplace and everything came out perfect. The…read moreinstall was clean, secure, and exactly how we wanted it. They also set up the soundbar and took care of all the cable management, which made a huge difference no messy wires showing at all. Super professional, on time, and paid attention to the details. If you're looking for a clean, polished setup without the hassle, this is the way to go.

I called Pat and He answered right away. He wasn't worried about making money he cared more about…read moretaking care of my problem. He tried to help me over the phone and he would've done that but I told him it was better if he come by. Because we might need some more equipment and I wanted to get a little class from him to show me and my wife how to work our music system. He's very knowledgeable and had a solution right away! The first guy that installed the system was using the wrong wires and the receiver was heating up it could've caused a fire. Pat's suggestion is he's coming out Monday and he's going to bring a amp, take care of the overheating and create a real easy solution. By a Sonos system so both me and my wife can control the music on our phones. It's very hard to find somebody that doesn't worry about money as much as taking care of your problems. Affordable prices and he sat down with me for a while to make sure I got what he was saying he's Just a great guy. I highly recommend him, I'm an electrical contractor and I need an audio video low-voltage guy. He is gonna be my connection for people that need those services. Thanks for putting our minds at ease Pat! Mike and Liliya

If I could rate them TEN stars I would!!! I've worked with this company for a few years now for the…read moreplaza that our business is an anchor in Murrieta. They've done our parking lot cameras, plaza DVR, and sirens and I've built a trusting relationship with the owner Darin over the years - today he saved our A$$ when many other companies would have told me no or sorry there's nothing that can be done. Secure All Alarm went above and beyond the call of duty to fix something that another company screwed up royally and I will forever be grateful. If you want an honest company to protect, monitor/manage your residence or business... look no further!

Daren was very knowledgeable and easy to deal with. I highly recommend this company they are fast…read morefriendly and full of knowledge. The installation was a breeze, I couldn't ask for a friendlier installer.

Asaf was doing a 16 camera installation at my home in Corona. He finished most of it, but left two…read moreof my backyard cameras having issues and stole the Hikvision video doorbell he told me to order. I made the mistake of sending him most of the balance that was owed because he made up some sob story about his wife leaving him, not having money for gas, getting sent to jail for a week for seeing his kid, etc. Now I have no doorbell, cameras that don't work, lost my money, and he won't respond to calls/texts. I've waited a few months to see if anything would change but nothing. I had a few other people contact him acting like they wanted new installs (since he claimed to have been in jail), and he was quick to respond to them. He's just avoiding me since he already stole my money and doorbell camera. Won't even respond to give me the password to my system. Mind you we (my colleagues) had used him in the past at other properties and had good experiences. Something has changed and he is not good/reliable like he used to he. Just a liar, thief, and a scum now.

Installed my system and disappeared, nothing but problems, cameras are literally falling off walls…read more Main box is the garage is falling down and hanging by cords. My advice sue anyone else but this guy

ADT came to us the same day we called as our home had an attempted break in the night prior. Israel…read morewas our service tech and not only was he prompt and highly knowledgeable, he was an excellent listener to us and helped us develop the most needed and efficient system and he completely installed it. Israel is an expert in security systems, a true problem solver. Snd he did it with a kind heart

They are scam artists and liars. They are bait and switch artists with absolutely no honesty and NO…read moreINTEGRITY. We called them to replace ONE battery that was in a sensor too high for us to reach. They said it would be NO CHARGE as long as we provided the battery. We said we had plenty of batteries just needed someone to install it. When the technician finally came out (after cancelling the first scheduled appointment), he said the SERVICE CALL IS FREE, but the LABOR WOULD COST US $180....for one battery! If they would have been honest from the start about this fee we would not have wasted our time and theirs. We told the tech to get out. I was completely disgusted with their "service". ADT took over Protection One and they have been nickle and dimeing and scamming us ever since. They are crooks and enough money is never enough for them. Gone are the days businesses had integrity and reputation. Next I will be reporting their shady business practices to the BBB and everywhere online.