Love, love, love Hattori Vision! The facade is unassuming (not flashy) but the service is truly outstanding and unmatched in my 20 years of going to optometrists. The doctors are very knowledgable, kind, and professional. The office has all the latest equipment in diagnosing diseases of the eye which I truly appreciate being that I only have one eye left. When I asked where I can possibly get a cleaning or replacement for my prosthetic/ocular shell, they really did their research and were kind enough to look for a good ocularist for me. That is the kind of service you'll get at Hattori. Caring, personalized, and professional. This is how health care should be done and Hattori sets the bar really high! I actually feel sad about moving to university in another state just because I'll have to leave this office. That is how excellent they are. read more

Dr Covie was outstanding - I walked away feeling valued as a client, confident in my diagnosis and assessment, and very satisfied in the outcome of the service! He explained all of the test results and was patient with my questions. He was a very attentive listener and did not rush things. I am happy waiting my turn for future appointments because I know the quality of service that he brings to every client. read more

I can't say enough good things about Hattori Vision! I moved to Monterey several years ago, and when I needed a new optometrist, my sister in law referred me here. Dr Gonzalez is very friendly and answers all of my questions! They also repaired my sunglasses -that I didn't even purchase from them- in one day; as good as new! read more

Great location easy to park, friendly staff, short waiting time, state of the art equipment. Options clearly explained. Personalized service. Prompt and efficient and enthusiastic. Understanding of person's needs. Vision is so important. Confidence inspiring that was in good hands and that I was going to be provided with the best possible options for my needs. read more

Great care and customer service! I had a previous optometrist that had a lot to be desired. I was skeptical at first when I went to this company, but was pleasantly surprised at the care and actual ability to spot my main problem with my eyes. My glasses are clear and the problem with my left eye is being handled. Dr. Gonzales has been outstanding as well as the staff for me and my wife.'Highly recommended. read more

Office staff are very nice, friendly, however it took a month before I received my new glasses when it was promised in about a week or 2. I kept calling after 2 weeks. 1st excuse was the lab sent the wrong size. 2nd, after still no results, no excuse. They did apologize, however. I was NEVER updated with a courtesy call which would have made all the difference in the world! Uh, communication people. read more

I just moved to the area and one of the things I worried about was finding the right optometrist. I went on Yelp to just find the best optometrist in the area before I went on the website for my vision insurance. I saw Hattori Vision was highly rated (great reviews, so thanks) and then I saw I could use my insurance there. It was a little difficult for me to find but that is just because I kept passing the building from the main street (I told you, I was new to the area). Anyways, Dr. Gonzales was the optometrist who assisted me. Dr. Gonzales is the best optometrist I have ever had. Let me put it like this ... I rarely write Yelp reviews. He was conversational, professional, thorough, relatable, and showed a genuine interest in the overall health of my eyes. I was concerned about one of my eyes due to shingles and he reassured through various test that my eyes were perfectly fine. Also they have a great selection of eyewear. I traditionally, try to stay within the range of 0-FREE lol but some of the glasses were worth the investment. read more

I've recently moved into Northern CA and needed to find an Optometrist so I searched on Yelp and found Hattori Vision. Their rating was solid so without hesitation I booked an appointment with them. Honestly, for the first time in my life being seen by a doctor today was by far the best doctor's visit I had. I am a doctor myself and I know that we're always rushed to get patients in and out but I was very impressed by Dr. Gonzales who was my provider today. He was so thorough and knowledgeable. He went step by step in explaining EVERYTHING and showed me pictures and answered all my questions so methodically. The technician/assistant who brought me in before the doctor was also so meticulous herself and friendly. Basically today was the first time I was seen as a patient and did not feel rushed like I was just getting seen quick and out the door. The office is clean and just felt warm and comfortable. I just liked the feel of the office and they have lots of parking spaces which is such a pain to find elsewhere! I had an amazing experience here and glad I came here. My colleagues and even patients have told me that it doesn't matter what you know--what matters is that patients can tell that you care about them and that was what I got out of my experience as a new patient at Hattori. I can go on and on about how impressed and pleased I was that I found Hattori and was taken care of by Dr. Gonzales. Dr. Gonzales is so educated and skilled and up-to-date with everything! I HIGHLY recommend Hattori and Dr. Gonzales. Also the front staff were warm and polite. Loved how the office wasn't loud and hectic. read more

Great service from Dr. Hattori and her team!

I had a visual disturbance and Dr Anderson did a complete eye exam on the same day that I called to seek help. Everyone in the office was professional, friendly, and knowledgeable. I very much appreciate being seen at such short notice and being referred to a retinal specialist. LM read more

Dr. Gonzales was amazing! He spent the time to explain everything to me. Best eye doctor I have ever been to.

Hattori vision is an excellent business. I haven't had an eye exam in years and they were quick, thorough and wonderful with my 3 year old daughter who came with me. In addition Marcus was very informative about my lenses and helped me pick a pair of glasses I'm excited about wearing! Highly recommend anyone going to see them. read more

We were taking the Pacific Coast Highway for vacation. We stopped over in Monterey and my husband broke his glasses. We looked up the office and stopped in with no appointment. They were awesome and had us fixed and on our way in no time! What a life saver to our vacation!!! Great Service!! read more

A coworker recommended Dr Gonzales. He is very personable and thorough. He knows his stuff and explained everything well. I was pleased with my visit. The staff is friendly and all procedures and costs were explained. I'm new to the area and glad I found my optometrist. read more

I am an extremely shy person who often worries about feeling uncomfortable at a facility but I have never felt that way at Hattori. The staff is amazing, Dr. Gonzales is even better. Not only is he extremely knowledgeable, but he breaks things down into terms you can understand. I love everything about Hattori and couldn't recommend a better facility :) read more

I had to switch eye doctors due to a change in eye insurance and I wish I did sooner. Dr. Gonzales is amazing and really is considerate of time and me as a patient. Highly recommended! read more

Hattori Vision is the best. I have worn contacts for years and have never received better care. Dr. Ellie will work with you until the absolute best solution is found. Based on the comprehensive exams that I receive annually I am absolutely confident in the health of my eyes. Office staff is always pleasant and very efficient. None better than Hattori Vision! read more

No appointment, not even a client, but they graciously repaired my sunglasses at no charge. Wow! They were really nice too. When my eyes start to go, this is the place for me! read more

Hattori Vision is a great optometry office. Dr. Hattori and Barseghian are the BEST. I have not seen that many other optometrists in the area because I started seeing them about ten years ago, and they have been great. read more

We are so fortunate to have Hattori Vision here on the Monterey Peninsula. The optometrists and staff are warm and caring professionals with an earnest interest in optimizing their patients' vision and eye health. They will work with you to provide the best optical solution available for your particular vision needs. read more

Dr. Covie Gonzalez was excellent and highly communicative regarding my recent eye issues. Thrilled he is on board there and will continue to have him care for my eyes. Love the location and parking and the ease with which they fit me into the schedule when my eyes acted up and I needed an emergency visit. read more

Firstly they are fantastic. Dr. Covey is the best! I went there today with three broken (screws missing) and frame bent on one pair of sunglasses that I did not even purchase from them. Two Gucci's and one pair of Tiffany. The amazing fit/repair gentleman fixed all three pair in ten minutes. I had taken the Gucci's back to Gucci, lens crafters and sunglass hut and they were sorry can't fix them. Then I thought why not try my Optician? Thank you so much! Service with a smile and no charge! Saved me at least $1,000.00. for what all three pairs cost. read more

Dr. Covie Gonzales was so fun and friendly. He didn't rush my appointment; he took the time to be thorough with any concerns and requests I had. The staff was nice and the parking was easy. read more

Ive seen my fair share of optometrists up and down california but wow, this office is the best. What an exceptional crew! You can tell Dr. Gonzales loves his profession! He explains everything in great detail and in the best way, especially if you have weird ass vision like mine. He had me laughing many times throughout the appointment but I left there with so much knowledge. Matt (who doesn't love this guy?!) helped pick out some great glasses and was focused on fit and style. Absolutely loved his positive energy,his great sense of humor and also his patience because of my indecisiveness but we got there! So all of you that come back to Monterey area to visit family, schedule your annual eye appt here too! read more

Dr. Covie Gonzalez is so patient and informative. We tried several different types of contact lenses before deciding on just the right ones. I have always received excellent care and wonderful customer service at Hattori Vision. read more

As a college teacher, it is absolutely essential to have the best vision care. Our job requires reading books and journals, grading bluebook exams and papers, and writing lectures and manuscripts for publication. For more than 40 years I have entrusted my vision care to Hattori Vision Optometry in Monterey, CA. My retinal tears might have led to possible loss of vision had it not been for Dr. Rick's diagnosis and referral for surgical repair. Recently, Dr. Covie Gonzales gave me a thorough eye and refraction exam and showed me the photos taken of my eye structure, explaining the functions of macula, surrounding nerves and signals sent via the optic nerve to the brain that give us sight and visual memory. Dr. Ellie has provided my wife and two children with expert eye care and advice regarding their transition to contact lens. The moment you walk into the office, a friendly and knowledgeable staff makes you feel at home. In my interactions with Matt, Richard, Hiromi and Shannon, I have walked out the door knowing that I've received the best technical care. If you are looking for professional competence and a human touch in general and specialized optometry, I highly recommend Hattori Vision Optometry. read more

Saw the other enthusiastic reviews here on Yelp. Gave Hattori a try, and this is another enthusiastic review. Initial information and measurements were taken by a diligent and charming optometric assistant. This included photographing each retina, which was quick and of course entirely painless. The examination itself was done by the very thorough and affable Dr. Gonzales. I was particularly impressed with how he looked at various measurements and then cross-checked them for consistency with other measurements. It turned out that the retinal photos are in 3D, so he was able to move those around to show me different features as he explained what he was seeing. Happily, it was all good news. I didn't get to meet Dr. Hattori. However, I dealt with two receptionists, who were both on the ball and delightful people. read more

Use to LOVE this practice but no longer. Dr. Barseghian was the best part of your practice and her leaving was bad for you. I'm glad she's opened her own practice in Carmel now, Blink in the Crossroads! I think the way they are handling their long time patients. I've been going there for 20 years and spent literally thousands of dollars there. I chose to follow Dr. Barseghian because she's been my doctor for all of those 20 years. I put in a records request for an appointment I had yesterday. I sent it 3 weeks prior to give plenty of time. Got to my appointment and nothing. Are they so sour grapes about her leaving that they aren't taking care of their patients any longer? She did my exam without any of my 20 years of history and I'm sorry but that's not okay with me. They should have sent my records or frankly they should have allowed her to take her patient's charts with her. All they had to do was document which patients charts were turned over to her and they'd have been done but they are being so hard headed about her leaving that now the staff has to copy every page of her charts and fax or mail them. That's ridiculous! You could have even called and I'd have gladly picked them up. Stop this now and be the professional office you use to be! read more

I love the Team at Hattori Vision. Dr. Ellie is so amazing and accurate. Matt is wonderful and always picks out the best frames. So happy to be back with this wonderful caring group of people. read more

Great Optometrists. Dr. Fogg is great and very thorough. It gets pretty busy there sometimes, but the staff always make sure you are well taken care of. Never a rush situation. So, big kudos to the front office people. read more

BEWARE----If I could give negative 5 stars I would!-Why? Bait and Switch, sleight of hand, lying when asked to go into detail of the charges and benefits coverage or.... just plain having no knowledge of how VSP benefits work. I do not know which is worse. It took 2 hours on the phone- 2 calls to VSP (who also called and spoke to Matt in the office twice), 2 calls back to Hattori myself and it was finally resolved exactly the way I understood it should work in my very first conversation with Matt! My daughter is a student at UCSC and used her VSP vision benefits today for an appointment. This was her first encounter with this provider. We have had VSP for 25 years and 4 members of our family wear glasses so we know how VSP works and have never encountered a problem with any optometrist in all these years until today. My daughter called and asked if the practice was in-network for VSP. They affirmed, yes pulled up her VSP patient record report and confirmed she was eligible for services she requested with a $15 copay. At the end of the exam at checkout they told her her bill was $112. This is where the whole story gets so convoluted that it took 2 hours to resolve. So the contact benefit is separate from the eyeglass benefit. the comprehensive eye exam is fully covered with a $15 copay. The contact exam/materials is a flat $130 benefit for any part of both after a 15% reduction in the standard service charge. The unused portion if any can be used during that annual benefit with any VSP provider. Matt insisted I was completely mistaken and that if she used the contact benefit for the office visit she would ONLY get a $60 benefit, would pay out of pocket for the amount not covered (in this case $52.75) and would forfeit the remaining $70 (of the $130) entirely. I said, "HUH???I have never encountered this in 25 years with VSP. He went on to spin a convoluted story about how the VSP work in spite of me telling him I just got off the phone with the VSP benefits rep. THUMBS WAY WAY DOWN FOR HATTORI Vision Optometry!- read more