I've been coming to Dr Chang here for the last 18 months. He's been treating a long term problem…read morewith my left eye. a) my vision is much improved, b) everyone here including my doctor have been GREAT in terms of listening to me, customer service, dealing with insurance, and just being nice to deal with, c) I even mentioned to my doc today, when all this started, I wasn't sure if he/they were out to really help me? Or just for the money. Well, I've known for about a year now, they truly want to help my vision, and they're not all about the money. This is a fantastic place to get help with your eyes and vision!

I highly recommend this office. Dr. Wieland is fantastic. So calming. All the staff is very…read morepleasant and efficient and the office is extremely clean and organized. I was very nervous about my condition and Dr. Weiland really put me at ease. The whole staff is great and I felt truly cared for there.

This team is incredibly efficient. There are many tests that need to be performed on my eyes before…read moreI see Dr Wang, and they breeze through these with minimal wait time. All of my info is available for Dr Wang to view as he works through my exam. Luckily my issues are holding steady. I think he enjoys giving me the good news. I'm so happy with Doctor and team!

referred here to Dr bansal by my optometrist fascinating…read moreexperience lol checked in & filled in some papers, then sat down in lobby one super nice girl brought me into a room & checked my eye pressure & dilated me lol she was super cool & also the only person I could actually see bc I still had my contacts on for most of this part got sent back to lobby then waited a bit for another girl to come get me & she didn't respond to my attempts at small talk & my nervous jokes it was weird lol I felt vawkward; anyways she scanned me on one machine in a lil room w blue lights, then walked me to another room with a giant machine - whatever that machine was it was really uncomfortable bc she had to shove my head into the thing and then hold my eyelids open bc it was blindingly bright and I kept blinking bc my eyes were either drying out or just being assaulted w hella bright lights got sent back to lobby again & then called in by a third girl who smelled very intense like top ramen LOL she seemed nice enough tho could barely see Dr bansal when he came in but he basically leaned my chair back & looked at my eyes for like two mins then at my scans, then basically told me I was fine & to come back in 1-2yrs; he kept asking me if I had more questions like it was an interview & I was supposed to come prepared w questions so that was weird lol; I asked if there was anything I need to watch out for, or activities to avoid doing, but he said I can live as normal - which I found interesting bc my optometrist told me explicitly to not go running on hard ground w my dogs bc it would put my retina in danger & that's why she referred me to Dr bansal for a more in depth checkup so it was weird that he had way less concerns idk? also I asked for a copy of the report & scans & he said he would send it at night after his clinic hours but he never did; I called two days later & asked & the girl that picked up the phone was super nice & said she would get him to sign it when he had time & then mail me the results lol was told that the whole appt would take 2.5hr bc I was new but I was in & out within 30min so idk what happened there tip: the suites don't go in logical order lol they're literally right in front of the parking lot

Excellent Care I cannot recommend Dr. Khurana highly enough…read more When I was faced with a detached retina -- a time-sensitive emergency -- Dr. Khurana and the team at Retina Vitreous Associates went above and beyond. He cleared his schedule to provide me with prompt, expert treatment, helping to save my vision. Throughout the process, the level of professionalism and surgical skill was excellent. If you are looking for a world-class ophthalmology specialist who truly puts patients first, look no further.

Called on Friday night with retina detachment concern, got call back from doctor no call within 30…read moreminutes and detailed instructions on what to watch for. They didn't offer an urgent appointment over the weekend because he didn't think I needed it. I do hope he would offer an appointment if my symptoms called fro it. In any case, he spent time explaining things even through I wasn't his patient.

Dr. Shah was amazing as always, very friendly and attentive. The receptionist, Arianna, is always…read moreso sweet and works efficiently when scheduling me for my follow up appointments. Definitely clean and organized office! 10/10 I would recommend to anyone who needs a wonderful and caring Opthamology Specialist.

- Facility - The Facility located on S Park Victoria, Milpitas is spacious and has plenty of rooms…read morewhich are spacious and each room is well equipped with latest gadgets, equipment, and devices. The equipment are kept sterilized and clean. - Dr. Sanket gave a brief introduction about himself and his move from LA. He did a though examination of the eye and pointed out the issues and treatment plan. Sent write up about the treatment via email for study and follow up questions. He asks for any issues and/or questions I have before getting me on the treatment for the day. Gave details of what to expect post treatment and reiterated several times to call the office in case of any discomfort or unusual/weird observation. Felt comfortable to talk about myself and any other concern I had. He was always ready to lend his ear to whatever I had to say about my current situation or issues.. I highly recommend him and his facility. My experience was awesome. I enrolled my family too after my experience. My son goes there now and my daughter and wife will follow soon

First visit the doctor lied to me about the diagnosis. The second doctor "panned" me after 1.40…read morehours. They "refused" to see me because they were too busy! Really!!!

If I could give a negative rating, I would. Front office, nurse, and billing office are not…read morethorough with whether the work is covered by my insurance. I got Dr Chen's phone number and office location from my insurance website indicating he is within network. Went for the appointment and the front office took a copy of my insurance card, then ask for a co-payment upfront. This indicated to me that the appointment was covered by my insurance. When it came to scheduling for surgery, the nurse did not bother to check whether the medical providers and procedures were covered by my insurance, nor tell me if the cost will or won't be covered by my insurance. I canceled my surgery one day before the procedure. Then came the billing for the office visit. I provided the billing office with what I pulled off of my insurance website, which is using the NPI of Dr Chen. But they insisted on using Retinal Diagnostics NPI, which is not in my insurance network. What a mess! If their medical providers are going to use their phone and address, you'd think that Retinal Diagnostics will coordinate with their physicians to make sure any services provided by their providers at their site would be listed in insurance website. Don't use this center. They DO NOT CARE if their services are covered in your insurance plan! The staff at the institution I finally had my surgery performed were diligent in checking first with my insurance plan before they book the procedure. Not Retinal Diagnostics.

I had my appointment with Dr. Chow last week and had a very pleasant experience. He was helpful and…read moreunderstanding as to my needs for my eyes and I would recommend him to anyone. Also, the staff was friendly and would recommend the facility as well.

I am beyound greatful to Dr. Chow. Excellent Dr and a good communicator…read more I want to express my heartfelt gratitude for your unwavering dedication and compassionate care. Thank you for being an exceptional DOCTOR. Your commitment to patient care and your patients well-being is truly commendable. Thank you for all that you do as a doctor. Thank you for al your staff

Second time seeing Dr Chandran today. I was referred to him from my optometrist, due to I have lost…read moreperipheral vision from a stoke 3 months earlier. He was looking at pictures of my retina, I asked if this was from the stroke? He snapped and said we're not talking about that right now! He was raising his voice, and he comes and takes my hand and told me I need to relax! I jerked my hand away. I never raised my voice! He kept raising his, I got up to leave and told him he was condescending and arrogant. I told him I'm here because my left side of my face goes numb and my eye has been affected since the stoke. It was just a simple question because I had concerns! He would not answer me. His assistant had to push him out the door. What a guy!! Ask a question and get yelled at. I guess when you're seeing 70 or 80 patients a day you don't have time to answer questions!! I've never seen a professional person act this way!! Never go see him!!!

Dr Rangu Chandran is an amazing ophthalmologist with an equally impressive staff. His office is…read morenew, beautiful, and his practice operates better than any medical team I've ever experienced. I have an eye condition that needed to be seen on an emergency basis, the morning before a three day weekend. I live in the Sierra foothills, but happened to be in Modesto. After several hours and calls to three different practices (including Sutter where my primary doctor is located), I found Advanced Retina Institute. The receptionist immediately understood and validated my medical concern. She was able to get me an appointment to be seen by Dr Chandron in 20 minutes. When I arrived the reception team and technicians were all incredibly kind. With a very busy office, they moved me through the steps toward seeing the doctor with amazing efficiency. Dr Chandron listened to my concern, gave me a thorough exam and talked with me about a plan to address my eye emergency over the weekend. We scheduled a convenient follow up based on my tight schedule the following week. They were incredibly flexible with appointment times. My follow up appointment was equally impressive. I love Dr Chandron's positive, kind, considerate, and proactive approach to eye healthcare. This practice is outstanding! I've decided to move my eye care to Dr Chandron, even though Advanced Retina Institute is an hour and thirty minutes from home.

Excellent opthalmologist. Did Brilliant cataract surgery for me, and I stopped wearing glasses or…read morelenses for the first time in 50 years. After that he helped diagnose my husband who had a rare neurological disease causing blurriness in his sight. As a result, after many months we were able to get a diagnosis and understanding of my husband's disease. He Is the BEST!!!

Absolutely horrible experience with these guys! Five phone calls and five weeks later and still no…read moreglasses and no help. Office staff is pathetic and completely untrained in customer service. They perceive mistakes they make with customers as adversarial. They are argumentative and unhelpful. Very frustrating. I left several messages with the optometrist and they never called me back to let me know of any problems. Zero follow up including the office manager who said this should not have happened and would call me back that day. Never did. I am kicking myself for using these people. What a frustrating experience! Never again!