Nothing predictable about us. I see that I wrote a review for Hats Unlimited last year on 1/2/24. This year, Dear Hubby and I visited Ventura Harbor Village on New Year's Day, also. Always have to stop in the hat store - it's a rite of passage! This time I didn't find anything to purchase. I was intent on finding a replacement pair of mittens for our granddaughter, but they didn't have anything in the right color scheme. They were down to dark colors, and she's into pink these days. The staff members were friendly and welcoming on a holiday when they might have preferred being somewhere else. I took a look at the "No Headache" visors which I like to wear, but wasn't enticed by the current colors/pattens they have in stock. I'll be back the next time, and hopefully something colorful and flattering will catch my eye. Always worth a browsing session! read more

So I returned on a mission! The sun is shining brightly in Ventura CA and definitely working its way through my thinning hair! I wanted to find either a mesh or light linen newsboy cap! Hats Unlimited gave me pretty much an unlimited choice of what I was looking for. I did choose a nice light linen cap that will go with the majority of my vacation outfits! Simple, Casual, and Protective! Great Styles, Great Prices and friendly staff! read more

Hats Unlimited - My NEW Cap! - Accessories Near Me - Ventura, California

I came into this hat shop at the harbor in Ventura on a Tuesday evening around 5 after eating dinner, my husband & I poked our heads in to browse after a credit card swipe later there were two woman working, they were extremely friendly & attentive, there up beat personalities are hard to find now a days they showed us all sorts of different hats. we even left with a hat for our dog who would of thought. thank you ladies for the great customer service we will be back! read more

What a bitch running your store! We will NEVER set foot in your store again! We had leftover food in a closed bag and I had a coffee with a lid. We were nicely dressed AND we have purchased hats here before even though you are over priced. Woman smuggly said no food allowed. Poor social skills and unwelcoming. DON'T WASTE YOUR TIME OR MONEY! read more

Oh, do I have so many memories at this place! Harbor Hatter is iconic in case you didn't know! My grandparents took us here as kids and obviously I didn't get enough so we're still going! I love the colorful, overflowing and unique selection of hats (who doesn't want to walk around the harbor in a boat captains hat? Or an oversized foam cowboy hat?! Psssh! Check your priorities). The service has always been amazing. Took my sisters here to get birthday hats and the counter person was engaging, helpful and gave great feedback. This is a great little shop to visit at the harbor to grab some novelty items and more! Definitely check it out! read more

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Great selection and prices on a wide variety of hats. Not much else to say, but yelp wants me to say more so here it is.

Great shop. Really nice selection of hats and much better prices than the LA based stores. They are also much friendlier and low pressure here. I drive out from LA to buy my hats here, and actually discovered them in Palm Springs. read more

Hats Unlimited - Accessories Near Me - Ventura, California

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Very pleasant atmosphere at and a very wide variety of all kinds of hats vibrant colorful and so many to choose from hard to decide which one to buy read more

Overall "good" visit but not great. I thought the hat selection was good. I was visiting the shop with my in-laws and they both ended up buying hats they were quite happy with. Staff was polite to us during our visit but not overly friendly and did not go out of their way at all for us. Did answer the one question we had, and the store is small so an employee (the only employee) was easy to find. Then when we were ready to pay, the one lady was going on break and another was coming in and we sat around waiting and waiting while neither acknowledged us while they went over what was going on with the store and what needed to be done on the next shift etc. If not helping the customers right away, they should have at least spoken to us and advised it would be just a minute as they finished up their conversation. Anyway, it didn't feel customer-focused at all and for that reason, I would probably not come back on my own. Hats seemed nice quality and average/fair priced for a touristy area of Ventura. read more

Hats Unlimited - Accessories Near Me - Ventura, California

This cool shop has expanded and carries tons of different styles of hats. They have a good selection of derby and fedoras as well. They have some cool trucker hats as well! Customer service was great! Stop by here and check out their hats! read more

Hats Unlimited - How fun! These animal hats were fun to look at! - Accessories Near Me - Ventura, California

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Best hat shop I've ever been to! I love the assortment, the colors, and the arrangement. it's also had a beautiful location. Win-win

Love this store and have purchased a number of items here. However, yesterday I went in specifically to purchase a Christy's fedora as a gift. After trying it on again I decided I needed one too! I was ready to drop my hard earned $300 only to be told there were no hat boxes! THAT, my friends was a deal breaker for me! The idea of such a beautifully crafted hat being tossed into a generic, cheap, blue paper bag, made me stare at the saleswoman in utter disbelief. (Poor thing) It's a hat thing .... I just always assumed you understood this important detail. read more

Hats Unlimited - The best hat I've ever almost owned! - Accessories Near Me - Ventura, California

Its a great place. They need a little more variety of derby hats and bucket hats. Staff are friendly. What would be dope is a rewards or club hats card to get some type of incentive to bring the client back since they are buying thirty something dollars a pop for a hat. An idea board for a hat of the day or an idea of a hat that goes with an outfit board. Much respects But this store is dope! read more

SHE'S MAD FOR HATS AND THE POSSIBILITIES ARE UNLIMITED BACKGROUND: Hats Unlimited started in 1994 in Ventura, California. Built with the idea of selling only hats in as many varieties, styles, and colors as possible, value and service have always been our priorities. We currently have six retail locations across Southern California in Ventura, Palm Springs, Rancho Mirage, La Jolla, Solvang and Santa Barabara. Additionally, through a desire from our customers to attain the hat they need from anywhere they are hatsunlimited.com was created. STATS: Free parking Monday - Thursday 10:00 AM - 6:00 PM Friday - Saturday 10:00 AM - 9:00 PM Sunday 10:00 AM - 6:00 PM EXPERIENCE: Still waiting and just steps from the Trolly pick up, a fellow hiker who is mad for hats wanted to check this place out. Not much of a hat person found myself rather enjoying trying on all varieties of hats. Seriously, this place is floor to ceiling filled with hats. Hats for all occasions or no occasion at all. Period hats, classic hats, cowboy hats, baseball caps, they have it all and their prices seem pretty reasonable. Perhaps if we had more time I might have found that perfect hat, unfortunately it will have to be another day. We didn't really receive any attention from sales associates, perhaps the scheduler didn't realize pirate days would bring in a larger than usual crowd and didn't staff up accordingly. As I mentioned the place was packed with hats, too many hats in my opinion. At times it was difficult to move around because of the tables and racks filled the store and several people made the quarters ever tighter. Cute shop, but I won't be going out of my way to go back. #hats #venturaharbor #venturavillage Review #4 read more

Hats Unlimited - Does this hat make my head look.... Big? - Accessories Near Me - Ventura, California

The annual Kentucky Derby parties will be in full force this upcoming weekend. For those of you that won't feel properly dressed, I suggest driving to Ventura Harbor and view their selection of hats. Photos of our hats: http://www.yelp.com/biz_photos/HfFGwqUsC_TE0viWSvOkaw Website: http://www.hatsunlimited.com/ read more

Hats Unlimited - Useful for Kentucky Derby parties - Accessories Near Me - Ventura, California

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This place is the Bermuda triangle! I can't wander through the harbor shops without stopping by the Harbor Hatter and trying on tons of hats. Want to be a princess? They have your hat. Know a pirate? Get his new hat here. What do you wear to church on Sunday? No problem. There is a church hat here. Even the viking in your family can find a new horned helmet here. For me, this time I needed a smashable, packable, somehow casual but Napa-style hat to wear for a wine-tasting trip. Glad of an excuse to stop in, I headed with an entourage of family to the hat shop. Apparently they were happy to have a hat-trying-on-extravaganza excuse, too. After working my way through small brimmed hats, large brimmed hats, cloth hats, woven hats, bright hats, striped hats, and so on, we all picked out two pretty hats for me. Mr. Handsome found a hiking hat while he was wandering through the guy's part of the store. Our cutie pie tried on the viking hat, the princess hat, the pirate hat, and a rasta hat. We vetoed each one! No matter your hat needs, stop by the Harbor Hatter. They are friendly, the place is fun, and the hats are well-priced. Besides, it might just be your day to be a viking! read more

Hats Unlimited - Viking hat - Accessories Near Me - Ventura, California

Have not been here in years and stopped in today while visiting the harbor. This is one of those stores you can visit even if you don't need a hat. It's a fun store. And no matter how many times you visit it's always fun. You will find all styles of hats, big and small. All price ranges. Kids hats, birthday hats and silly hats. They also sell sunglasses. I needed a pair and found the perfect ones. As for the review regarding the racist employee I hope she was fired! There is no room for racism In the world. read more

Hats Unlimited - Accessories Near Me - Ventura, California

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Great selection of all sorts of hats for any occasion. Staff was very helpful and pleasant. Came for a Kentucky Derby Hat, found the perfect one! read more

Hats Unlimited - Accessories Near Me - Ventura, California

First time in store today at 12 noon and most likely last. Found hat and it had no tag. Only one left. Approached cashier to ask for price. Told her I didnt see another one on the shelf. She stomped over to shelves and found one in another color and said.."Its $34.85..you want it?" There was absolutely nothing friendly about her. Told her I would think about it. As I meandered through store I could hear her complaining to another customer how they never got her additional help. The hat I wanted sells on Amazon for $10 more so I decided to just purchase it. I approached the register. There was an uncomfortable 5 min of scilence as I stood there with her saying nothing and not even giving me eye contact. She obviously knew I was purchasing because she went to the similar hat and took the skew # off of it. Rang item up and told me the balance. I handed her the money. She gave me my change..again..no words exchanged or eye contact and went back to doing what she was doing behind the register. As a business owner myself, employees like this impose a risk... store was busy and without even looking up at the "floor," merchandise could easily walk out. Also, such a lack of even a simple smile or hello makes customers feel unwelcomed in the store. Wont be going back. read more

I informed the shop employee that I'm disabled and he (unlawfully) said that I needed to prove it to him, so I went and got my letter from the California Department of Public Health that lists reasons why some people with disabilities are exempt from mask mandates. He then told me that maybe my husband in a wheelchair (who hadn't even come inside but he'd seen him out front with me) had a medical condition that prevented him from wearing a mask, but he didn't believe I did. That level of ignorance about disabilities is unacceptable, and being a year and a half into COVID isn't an excuse for that. I'll also mention that for the first 5 minutes I was in the store before he said something to me, his mask was below his nose. Even still when he told me I needed to be wearing one. Two women also walked up halfway through my conversation with the employee and one got right in my space saying that it's not discrimination to ignore the California Department of Public Health guidelines for people with disabilities because there's a mask sign on the door, and the employee didn't even attempt to enforce any social distancing guidelines even though I'm unable to wear a mask. Before all that started I was looking at sunglasses, which they had quite a few of, but they were almost all polarized and there wasn't much variety. I was also shopping for a hat, but the women's hats all had a very large circumference and didn't fit well, and were overpriced. It definitely felt like a tourist trap type of shop. I wouldn't have spent money there after that anyway, and thankfully there are plenty of great little shops there that don't discriminate against people with disabilities. read more

Hats Unlimited has a good selection of fashionable and interesting hats. Don't come here looking for your everyday baseball cap. Do come here if you need a fancy Easter hat, one of those New York cabbie hats, or a hat that looks like a pizza. Four stars read more

Excellent. Looking for a hat to take with me on vacation. The salesperson was extremely helpful pointing out the pros and cons of the various hats I tried on. I am very happy with my purchase and will return in the future. I almost did not go because of the negative comments. I'm glad I went. The salesperson was helpful and attentive with sizes and hat styles. Be aware the salesperson has an edge but hang in there it is worth it. read more

Bought my new Panama hat for the summer with excellent service from both the owner and sales lady. Excellent choice nothing was too much trouble for them. My wife also bought a hat too. Really suits her read more

Hats Unlimited - Accessories Near Me - Ventura, California

You won't really find high-end hats here. It's mostly just casual or novelty hat wear. You are in California in a beach town near the harbor, though, so relax and buy youself a hat as a souvenir or for your next costume party. read more

Bought the coolest hat ever for my ex girlfriend here. Had a big donkey on it looked just like her. By far the best hat store around 10/10 stars read more

I walked in with my uncle that was from out of town and the lady working the counter (I assume she's the owner) asked my uncle where he was from. Once he responded she laughed and called him a "loser." Upon hearing this response, I turned around and looked at her. She then asked me if I heard what she said and I replied no, hoping she would repeat herself in case I misunderstood what she said. When she never responded back, my uncle then said that he wanted to hear what she had said. The lady hesitated to respond, then tried to casually play off what she said like it's no big deal to insult her customers. She stated that she was from the same state as him and gives everyone that's from there a hard time...In any case, I will never come back here and I won't recommend any of my friends to shop here too. I'll take my business to someone else who will actually appreciate their customers. read more

Ah, what first... How about selection. Yes they had a good selection to choose from, the bad.....well if you are at least a large then there is much, but if you are a small...your choices are quite limited. The even worse... the customer service. The woman working the counter is not only RUDE, but she is not helpful, would not get off her ASS to assist in any way.....Did not greet us cordially as we walked in and there were no other customers in the store. She minimally pointed out where the selections for men were and said the smalls were under the larger sizes. It was clear from our rumbling through...that the sizes were limited. No offer of assistance was made. We did find a hat, although we'd have preferred several others so we essentially settled..... having driven 45 miles to get there in the first place. Go back......ah.....that'd be a NO. read more

I was in this store on Saturday and purchased a hat. I returned the next day (today) at about 3:00pm to return it. I was not aware there were no returns -- exchanges only. I was disappointed in that, but did not express it directly to the sales associate. I expressed it to my boyfriend who was with me. I merely said "well that's kind of silly". There were two ladies working, one was a younger lady who was nice, but the older one was not. I did not get her name, but as we were leaving, the older lady said to the younger one "what's her problem?" This really angered me. No sales associate should ever talk about a customer that way, especially to their back. I will not be shopping at this store anymore, and I will not recommend it to any of my family or friends. That lady should NOT be working in customer service. The hats are awesome, but the customer service was horrible. read more

Fun Fun Fun!!! Who doesn't like hat?!? Very busy on the weekend wait time to purchase hats.

Kyle pulled out all the stops and miraculously managed to get us 9 matching caps we could not locate anywhere else. Hats Unlimited has a fabulous commitment to customer service. So grateful for that. read more

Super nice lady! We went for my moms birthday and she let us try stuff on and have a good time. So many awesome hats I waned to buy all of them! Lol read more

My wife and I walked into this store wed night. I was all ready to buy a hat as I have a trip coming up. I heard that the Tilley hats are very nice and good quality. Which they had in stock. However we were totally ignored by the person behind the counter. Not even a hello or "do you have any questions". Felt like we were bothering her. I walked out empty handed and thought I'm going to buy a hat somewhere else. read more

If you love hats, this is truly "hat heaven"! Great selection and prices for sure, but the best part is the people who work there. Today for example a wonderful woman working there named Tuesday magically took out the wrinkles in my Panama hats. Worth the drive from the Valley, or really anywhere if you dig hats and want the best selection and helpful people. read more

This is the ONLY place to go for a great quality hat and even better customer service. I've bought three hats here over the past year and the quality is amazing. One hat in particular was too small in a medium and too large in a large so the super helpful employee helped me by adding padding under the brim to create the perfect fit. I will definitely return again and again. read more

Great hats! Have had great service in the past. We were very disappointed with the one person working. She seemed almost bothered to have customers. I was delighted at the selection as we always are and we bought a few hats mainly because of selection and past wonderful experience. Encourage that staff is better chosen. read more

I loved this store! Very organized and neat displays of the hats, I was impressed with the variety of hats there for sale! Customer service was super nice and helpful at checkout. I also checked out their website after visiting the store and was equally satisfied. My order was shipped quickly and once again customer service was awesome. Very happy with my hats and my experience here! read more

This is a fun and interesting store. The staff ("Tuesday") is very knowledgeable and helpful. She went out of her way to answer my questions on vintage hat styles. They have a wide selection of hats and accessories, all very reasonably priced and conveniently displayed. Anything in hats, they have. If you don't see it, ask. The only down side is that they don't have a cleaning and/or blocking service. read more

Great hats for reasonable prices. Got a few funny looking hats. Perfect for after the arcade. Will probably be back sometime

I can't believe the crass and unprofessional behavior of the store clerk today. When I was looking at the hats, which I was going to purchase, but wanted to see other colors, I was told, "I hope you are not messing up my display since you don't know what you are doing". The store missed a sale of a Tilley hat and a visor today. I have bought several hats from this store in the past, however, I will never buy anything else from this store again. I see the reviews about the very rude sales lady and today I experienced her nasty, sarcastic, rude and other adjectives I can't mention, behavior. If she is the owner, she needs to wake up, take a lesson in customer service and learn how to treat customers. read more

Good selection of hats from Pirate to sailor to Cowboy to fedora to visors. Decent prices considering it's the beach.