service was mediocre & the hat selection was really bad. i'll continue to shop onlineread more

good selection and great staff all the time. Sarai is always a great help with hats. She is able to…read moreshow me new hats and embroidery that I can put on my hats. It's always a great experience shopping at Lids!!

This is such a cute shop…read more I had gone to E&D at their previous location and also saw them at the fair. Owner is super sweet and helpful. Gives you tips based on your idea and thoughts. I think their concept is so cool. You are creating a hat that's unique and also something that's you. Since being to their new location I have made two new hats which I can't wait to wear. I did create one specifically for an event I am going to. I will be coming back to create more hats.

I have been wanting a custom hat for a very long time. I love Rick's work. They often have pop ups…read moreat fairs / events which is so cool. My friend and I were in DT SP for their Sip n Shop event on a Friday for our Galentine's celebration. We made sure to get there early. Since we were two of their first 10 shoppers- we got our hats for half off! It was meant to be ! I absolutely love my hat. It's green, with a burnt orange strip, peacock feather and gold silk interior. I walked around town with it on and got a ton of compliments! My new hat has given me confidence! I am officially a HAT LADY My hat was around $170 ish as it is customized and I choose what I wanted on it :) It's wool and fitted to fit me perfectly. Such a great price! If you've been wanting a hat too, you should treat yourself and go get one! My hat is absolutely what I wanted and now I want another one ! I can't recommend enough!!! Great customer service from Rick and J!

In the last 15-20 years I've been coming to Ventura, I always try and stop by the Wharf, and check…read moreout their selection of western wear (I've bought numerous pieces of clothing from there during that time frame). During my most recent getaway trip to Ventura, I made two visits.....the first visit, I found a woven straw fedora-trilby, the Circa 1921, to top off an olive-green Hawaiian shirt I purchased from a different store just a short time earlier. The second visit, I got a pecan-brown Scala Outback Hat. Both Amberlee and Jenny were such a great help; they are real assets to your store. Thank you, Amberlee, Jenny and the Wharf!!! See you on the next go-around!!

I came in for Pelletized bedding for my rabbits because the new Tractor Supply isn't open yet in…read moreVentura and I didn't want to drive out to Moorpark. When I entered, the young lady at the registered welcomed me. I couldn't find the bag I was looking for because I didn't know what the bag looked like since it's a different brand than I am used to. I asked a young man that was loading shelves and he called for someone to come help me. Another gentleman came and helped me within a minute. They did have quite a large Oxbow small animal pet products more than I have seen at Tractor Supply. So, even though I probably won't be back for these pellet bedding bags when TSS opens; I would come back for all the rabbit chew toys and supplies they have. I was checked out quickly and on my way.

Karen was so helpful! I asked her for advice on a fedora and she told me that there were better…read morechoices. I found a better hat that suited my "large" head. I appreciated her honesty and incredible customer service. You should promote her to store manager.

They have hundreds of styles of hats. My husband ended up buying a summer hat. It was not expensive…read moreand he looks great in it. We need to go back and get some felt, wool ones for the winter. No hard sales pitch the person just let us walk around and try on whatever we wanted. Many styles for men and women, and they have some really great handbags

I love there selection of clothing and the service is amazing I well be coming back hereread more

Amazing Place to Shop at. 100% Recommend!! Workers are nice and friendly.:) Coolest place in 805…read morearea!

I really enjoyed my visit at Ventura Leather store, Jose is great person, his store is very nice…read moreplace on Main St, with a wide variety of leather products, I'm looking forward to my next visit.

I went into the store today because I had a question about a custom leather project. The lady at…read morethe front was very dismissive of the idea and kept saying "he is in the back" so I stayed for 10 minutes and waited she came over to me and said "he's still in the back" she never made an effort to go ask him or check in or write down my information. I never got helped I left after saying "okay well if it can't be done then all good"... terrible service from her. I've read other reviews and the owner sounds nice I would have loved to talk and do business but it was thwarted by her.

This place is awesome and has a mayor variety in sports attire ,…read moreThe reason im giving a 2 star is the fact the hat drops they have are great but they way it plays out some people cheat the system and make it unfair for the people who are singled out. I get the fact they play it smart and bring their whole family but some of us just want our size and hat I was int on 10/8/22 for a hat drop and seen one guy behind me end ip in front bought a hat goes back in line and buys another hat before i even got a chance to buy my hat. Then the manager seemed to allow it But the outcome is you have a high demand in a hat why not make more for those who dont get their size .

Stopped in yesterday to grab some gear before heading to the Dodger game. Danny and his crew are…read moreamazing! I found what I wanted and they even embroidered my jersey so it was done before we had to leave for LA. The store is stocked with plenty of items to choose from. Super clean and very helpful staff made shopping there a breeze! I would highly recommend Pro Image to anyone looking for sorts gear! Thanks again guys!!

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

GETTING HERE:…read more Downtown Ventura! DTVTA! The address is correct on Yelp so that shouldn't be an issue for you, 235 West Santa Clara in Ventura. I went on a Saturday morning and parked across the way, in the medical office lot on Olive and Santa Clara. REVIEW: A solid 3.5 shopping experience but rounding up to 4 due to the great customer service and ease of the return I had to make. I was going on a trip to the PNW and needed (I thought) a sling/crossbody/backpack/day bag of sorts. I looked and looked and figured I should try Patagonia, because Ventura. Right? Prices are steep, but unfortunately, that is (sadly) to be expected in 2026. There were quite a lot of salespeople on the floor. They were talking to each other, but whatev. I found an employee to speak to when I had my choices narrowed down. I bought a sling bag that I was sure would do the trick, but sadly, I had buyers remorse and knew I needed something bigger before my trip. Great service. Great ease of return. Definitely will be back! Thanks Patagonia!