Karen was so helpful! I asked her for advice on a fedora and she told me that there were better choices. I found a better hat that suited my "large" head. I appreciated her honesty and incredible customer service. You should promote her to store manager. read more

They have hundreds of styles of hats. My husband ended up buying a summer hat. It was not expensive and he looks great in it. We need to go back and get some felt, wool ones for the winter. No hard sales pitch the person just let us walk around and try on whatever we wanted. Many styles for men and women, and they have some really great handbags read more

We found a wonderful set of two sun hats. One for my husband and one for the dog! They were so nice at the store that I would recommend it to anyone! read more

This is the greatest selection of every kind of hat and style imaginable. Prices seemed very competitive. All of the hats we saw were well made and top quality. This is a fun place to step into on State street! The service was deadpan, but sadly typical these days so I still gave 5 stars because this is a must see fun experience! Don't miss it! read more

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My husband and I were in here 2 days ago (on a Tuesday around noon). We went out of our way to visit this store in search of a specific kind of hat for my husband. We found the hats we were interested in and spent 20 minutes trying them on and ultimately buying two. The lady working NEVER said a word to us or even looked our way. She muttered the price after ringing us up. What the heck, this was terrible customer service!!! I don't know if she was apathetic or sad. She almost looked like she was going to dry. The owner really needs to find some better help. 3 stars because they have lots of hats. read more

If You're Looking For any Style Hat Or Sunglasses And More This is The Spot Located on Lower State !! Easy access Killer Selection fabulous Prices and Super Cool Friendly Knowledgeable Staff! Lori and Company will Dial you in!! Can't wait to go back for More Styling Hat's!! read more

I was in desperate need to have a way too small cowboy hat stretched for a special event and of course I waited until the last minute. That's when Laurie at Hats Unlimited came to the rescue! Laurie under-promised in what she could do with the hat and then over-delivered on the results! The hat now fits perfectly and I'm ready for the wedding. Laurie did all of this for free and with a huge smile on her face! If you're in need of anything to do with hats, Laurie at Hats Unlimited should be your first stop! read more

I was visiting from the East Coast last week and forgot what it's like to be in gorgeous weather with lots of sun! To prevent further sunburn on my part, I walked into Hats Unlimited, took in their hundred or so options, and found a hat that saved me on the rest of my trip! A fun store full of hats. Great for unprepared tourists like me! Cute shop in the heart of Santa Barbara. read more

Crazy hats. And normal hats for men, women and children. Hats. They've got 'em. My wife walked by earlier in the day and saw a couple summer hats through the window she liked so we stopped in later that afternoon. She tried a few on and found one she liked. She quickly paid and left the store wearing it. I like that the staff allows customers to try the hats on without making a fuss or hovering over you. Caps and visors too. read more

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Very cool array of hats. A simple stroll along the blvd and I discovered this place. Large selection not reflective online. Ty

Love this hat shop! Great selection of hats. I needed my cowboy hat enlarged and Laurie was so helpful and what she did worked great!

Very unsatisfactory experience! Purchased a Bigalli hat made in Equador for sun protection playing golf (told the clerk). The hat was worn a limited number of times and deteriorated over a year as noted in the pictures attached. I was told by HU I didn't care for the hat properly (in a condescending tone) which doesn't last in dry conditions without regular maintenance (I live in Houston which is very humid) even though the salesclerk didn't mention anything about climate and maintenance. Also, must take the hat off by the brim apparently and not the top like most hats or the result is the middle picture. I was offered a discount if I purchased another product but unfortunately after the lack of quality with this hat and follow-up customer service treatment, I had no interest in further dealings with HU. This is one of the very few reviews I have taken the time to write which is an indication of how I felt about their customer service/product quality. read more

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If you're looking for a sun hat, fedora, western hats, funny hat, or something for the kids then you should check this place out! They offer a good variety of hats that are well made at reasonable prices. They also have a small section of sports hats as well. I was looking for a new fedora and I couldn't make up my mind because there are so many nice ones to choose from; both for men and women.They start at about $13.99 and up. I will definitely be back to find that perfect hat. read more

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I came to Hats Unlimited with my parents and boyfriend on a day trip to Santa Barbara, my dad has been looking for a hat to lounge by the pool with and had a very specific style in mind. Hats Unlimited caught our attention and we decided to pay them a visit. They have hats for men, women, and children as well as novelty hats and sunglasses and their prices range from $10 to upwards of $70 (my dad found a hat he liked, but unfortunately the price tag was $50 and out of his budget). Staff was friendly and the girl working was very helpful. They also did not seem to mind that we were taking photos and trying on a variety of different hats. read more

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Plenty of options and styles. Hand sanitizer available, social distant. Good Mitro's around to view hat options. Love the hat I chose read more

Hats Unlimited - New hat - Hats Near Me - Santa Barbara, California

We've been to their sister location in Ventura Harbor many times. Yesterday was the first time at the Santa Barbara store. Dear Hubby needs to wear hats these days due to a tendency toward skin cancer. He found one in a lightweight fedora style with a mesh crown section. It has a braided leather band feature, as well. I'm fond of shape-able ribbon-style hats, but couldn't find one in a color I liked. Instead, I chose a woven paper-fiber straw in a soft olive green shade. $19! They have a lot of cute knock-around hats in fabrics with floral embellishments. Most are reasonably priced. They have a wide selection from novelty to sun-protection to high fashion. The sun protection type are most prevalent, with straw hats in many different styles. They have a few cowboy-esque hats, including stars & stripes patterned ones. Fun place to browse, with helpful sales associates. read more

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Just like the title says, they have all sorts of hats. The sales staff is polite and helpful; this is my go to hat supply shop.

The "girl" who works there, Chloe is quite possibly the rudest customer service worker I've encounter. Terrible attitude. Terrible customer service. We drove 30 minutes just to get a hat and Chloe wouldn't even open the door to talk to us even though we got there an hour before closing time according to Yelp AND google.. She shouted as us through the closed door and was super rude the entire interaction. I informed her the hours were wrong and she shrugged and yelled through the glass "im a part time employee what do you want me to do?" To the owner: If you close at 9pm on Friday and Saturdays, please update your business hours. Very disappointing interaction. Chloe needs another job that's not in customer service. read more

The store itself would earn 4 stars. The selection and prices were good however my wife and I arrived just after opening at ten in the morning. I had arrived in Santa Barbara a day before and had left my hat on the kitchen counter and needed a hat to keep my head from burning in the sun. I was pleased with the range of possibilities and ended up purchasing a low grade felt fedora. The two drawbacks were upon entering the store the music being played was an expletive laden hip hop song that dropped the f bomb at least thirty times and this was clearly representative of the play list because the next two songs weren't any cleaner. Not very professional. Secondly the young lady behind the counter was not very helpful or knowledgeable about the merchandise. read more

Lovely selection and the store clerk was very helpful. We bought great 5 hats! Recommended.

THE WORST CUSTOMER SERVICE. Don't bother, take your business somewhere else. You won't be treated well and they are not even knowledgeable about the hats. read more

Brought in an expensive hat that was too tight and Angie stretched it for me. She was extremely helpful, courteous and patient. She took her time to help me get the perfect fit. You're a gem Angie. Thank you! I highly recommend this place. Great hats and great service! read more

I bought a nice looking fedora for $14.99 large selections, good prices. Casual and funny...great service! Definitely going back for another since there were others I liked. read more

Hats Unlimited - Best deal! $14.99 - Hats Near Me - Santa Barbara, California

Super fun store for those of us who loves hats. Tons of selection from elegant to sporty to silly. Went to buy myself a big sun hat for my vacation. The price was fine for the big beautiful hat I bought. The woman at the counter was friendly and courteous. We will be back. read more

So, I lost my Tilly hat ($95) and purchased another one only to find my lost hat when I got home. I went back a few days later to return the new unworn hat with tags. I was told they don't take returns only store credit. That policy is on the counter under a cup of pens. No one would ever notice it. I was told that the policy is also on the receipt. Duh! You've already bought the hat by that time and it's too late. I will never shop there again. read more

Wide variety of hats for all occasions. Decent prices, nice selection, and friendly staff.

The best hat store in Santa Barbara by far. A beautiful friendly staff and great music goes a long way when buying a hat.

Great place! We had a fun shopping experience in this little hat shop. There's a lot to choose from and when we finally narrowed it down, the girl helping us offered to tighten the hat band to better fit my head. My wife had fun trying on a few hats and taking photos even though I don't think you can do that. It was a very sunny day and this place saved the day! read more

Their return policy sucks. I bought a couple of sombreros without tags and the lady with crooked teeth put foam on the inside of the rim so it fit properly. She didn't warn me I wouldn't be able to return or exchange it with it on. When I came back to return it, a different lady said that I couldn't exchange or return it because it had foam inside and there weren't any tags. I explained to her that they didn't come with any and yet she declined me. Sad customer service! read more

Sales person was extremely rude to me I came in looking to buy a couple of hats and left because she was so rude. She asked me to leave my drink on the counter and did not say it nicely. Then told me the hats I was looking at were not for sale yet WTH? Then my boyfriend came in and she was overly nice to him. Not sure why she didn't like me from the start. Very unpleasant experience and I am a frequent shopper at this store both in Santa Barbara and Palm Springs. Never again read more