Went there on a Sunday after 7:30 pm. Looking to buy a watch if they added something new to their collection that I would fancy. And Yes I did end up finding a good DILL. 2 watches for $149/- ALEX helped me try and pick out the watch patiently and politely with a smile on his face. It was closing time soon but still he managed to engrave my watch with crazy smiley icons on the back. Value for money. Y'all need to rush to this Fossil outlet and look for ALEX kawaii looking guy. Thank u for ALEX. Awesome service. read more

I wanted to take a moment to give a huge thank you to Fernanda and Natalie for such an amazing experience! A friend and I stopped in just to browse and see what Fossil accessories were available, and to our surprise, they also carried Michele watches which was a great find. Fernanda assisted me while Natalie helped my friend, and both of them were absolutely phenomenal. They were incredibly knowledgeable, informative, and attentive without ever being pushy. As someone who works in the luxury sales industry myself, I was genuinely impressed by the level of service they provided it's rare to experience that kind of balance done so well. Because of their professionalism and warmth, we ended up purchasing two watches and left beyond excited about our experience. Truly top-tier customer service. Highly recommend stopping by and asking for Fernanda or Natalie! read more

Fossil Outlet Store - Watches Near Me - Camarillo, California

See all

My wife and I fancy Fossil watches, so whenever we're looking for gifts (or having a treat yo' self kind of day), we end up at the outlet store at the Camarillo Outlets. They always have a good selection of watches and of course have deals so everything is cheaper than other locations. The employees we've interacted with have all been friendly. I really like that they have a repair corner where they can add/remove links, fix batteries, etc. It's a true one stop shop if you're looking for affordable watches! read more

Thanks to my buying a Fossil watch online that didn't quite fit, I called the Fossil store closest to where I live (Camarillo) to ask about adding a link or two. They told me there's an onsite watch technician at this Camarillo outlet, so I went there to have the links added. Lo and behold, I walked into this amazing store, actually TWO stores, filled with a plethora of watches. One store is all things Fossil, so that includes much more than watches, too, like handbags, wallets, other jewelry. Honestly, I didn't even pay attention to much else because I was focused on getting the watch links added. The young man assisting me was very nice and accommodating. He knew exactly what to do and added the watch links in just a couple of minutes. He even asked if I wanted free engraving. I declined it, but I certainly appreciated that he asked. He simply didn't have to. I then engaged in another conversation with one of the female salespersons, who had walked over to me to discuss the Fossil watch. I was impressed with how she immediately and correctly identified it by the specific name that Fossil had assigned it ("Raquel"), and she and I began discussing it. One thing led to another, and she mentioned how it looked just a Michele watch. We then embarked on a Michele discussion because I happen to LOVE those watches... just can't afford them. Then she said the magic words... they OFTEN have sales on Michele watches... BIG sales. Like 60% off. Sometimes more. WHAAAAAAAT ???? Then she dragged me into another store, which anyone could get to from inside of Fossil..... called Watch Station International. In there is every OTHER watch known to mankind... well, no, that's not true, but many brands are certainly there, and MICHELE happens to be ONE of them. I can't envision why I would need to make another trip to Fossil since I just bought a watch, but I can assure you that my brain is working overtime trying to figure out a reason for me to do so... legitimately, that is. Who knows what the future holds. Perhaps one of those huuuuuuuuuuuuugely discounted Michele watches is on my horizon... read more

Absolutely unbelievable service, expertise and fun environment at this location! I walked in to a smiling Lisa who greeting me immediately and made me feel like I had just walked into my aunt's home in rural India. She helped me remove some links off the chain and handled the watch my wife bought me for our wedding day with the utmost care. I needed the battery changed so she handed it off to Alex who helped me change the battery at a very reasonable price! Grateful for their help today and I'd love to put together a short clip of the process later! Maybe on x. read more

See all

Excellent service from Natalie. She was very personable, gave us excellent service, showed us all kinds of glasses, and gave us suggestions. She was sweet, made us laugh. read more

See all

My boyfriend visited on March 21st and was unfortunately helped by an extremely prejudiced man. He felt belittled--and I don't doubt it--considering he was asked, "Are you lost?" The man then told him to "stand by the door" and wait until he was ready to assist him. Thankfully, a kind woman eventually approached and helped him instead. But it didn't end there. The same man later said, in a passive-aggressive tone, "Do you want to change the straps? They look old and worn out." @Management -- I truly hope you invest in properly training your employees to treat everyone with respect and professionalism. There's no excuse for this kind of behavior. read more

Came here for a watch battery replacement as I have twice in the past. The cost went up from $10 to now $21 with tax, but it's worth it. When I entered I was promptly and professionally greeted. The battery replacement was done in just a couple minutes and the time was set on the watch when I picked it up at the register. I was informed that I have a 1 year warranty on the battery. Overall I'm happy with the experience. read more

Went inside to check some watches. Welcomed and got greeted right away, Merchandise was organized, well stock and plenty of deal items on sale. They help me pick watches hooking me up with discounts and huge savings. This store has belts bags sunglasses bracelets wallets purses watches for Men and Women at great sale prices. Thank You Arianna Sales Associate and Fernanda Store Manager for making my buying experience wonderful!!! read more

See all

I was on the hunt for a new bag yesterday. I was so determined so it was going to happen. IT. WAS. GOING. TO. HAPPEN. And, it did happen. :) I used to be a Dooney girl, but as I've matured surprisingly I have found my way back to Fossil time and time again. I suppose if it's not broken there is NO need to fix it. The handful of times I've come here the staff have been amazing and very helpful. Not in the sickly way, where they yell across their store, "HI. WELCOME." I haaaaaaaaaate that. But, I mean genuinely friendly and you can tell that they really love their Fossil and their store and their products. I headed towards the clearance and after much humming and hawing by me, I bought a Caribbean blue Sydney Satchel for 59 dollars! 59 dollars! Did you read that correctly? Unbelievable. So, as I love Fossil I also love Sydney and this purchase will be my 4th Sydney. Two satchels and two shoppers. Thank you so much to all the friendly faces last night and humoring me with my love for all things Fossil. Excellent service all the way around! read more

Fossil Outlet Store - Caribbean blue Sydney Satchel. GORGEOUS in person! 1/10/2020 - Watches Near Me - Camarillo, California

I took my wife here because she wanted to look at earrings. When she was doing that, I was looking at their watch selections. They have way more selections here than their other stores in the mall. My wife found an earrings she liked and she also went next door to Michael Khors because it's basically connected to each other. So she got 2 items here and the customer service we received here was very good. read more

See all

I've always loved Fossil as a brand and have numerous products from the regular and outlet stores but my experience this past weekend was a disappointment. I haven't been back to this outlet in 2 years but was really disappointed by the service. I walked in with my husband and we were greeted upon entering. However no one came to help me during the entire time I were in the store. The store is split down the middle between men's (left side) and women's handbags (right side). I was browsing at the women's items for a decent amount of time but occasionally would cross over to the men's side bc my husband was interested in a men's messenger bag. Associates came up to him over 5 times to the point it annoyed him and us when I was present bc I was jumping between sections but whenever I kept visiting the women's side not one associate came up to me to see if I needed help. Most regular and outlet Fossil locations have really helpful staff but this was just silly the way the associates were acting. There were at least 5 people working with almost no customers in the store. Idk if they were profiling but it didn't make me want buy anything so we both left without purchasing. It was definitely disappointing and it doesn't leave me feeling good about the brand/store. read more

Robert and the other employees were super helpful and had a lot of patience with us. We were looking for a watch for my cousin in another country and he was very helpful read more

I went to exchange the items I bought and asked Jasmine about what she thinks is better or best among the watches, she said it depends on my preference so I as her again I need her opinion because I dont know which is which she think is nice and good for women, again she answer with attitude so I told her , she is not helping me and its useless to have a sale clerk with attitude. Customers like me not treated right is wrong. After telling her what I felt then she realized she should be nice to me. Why you need me to write negative to the store ? Sale clerk like you should be careful and nice to each person coming to your store. I don't want to see her if I go there. read more

Whenever I need a new handbag, wallet or special occasion purse I head to the Fossil Outlet store in Camarillo. My sister is visiting from out of town and loved my handbag so I brought her to the store. I am never disappointed! The store is beautifully laid out with a wide selection of handbags, backpacks, purses, watches and more at very reasonable prices. The staff is always helpful and friendly. Today I showed Natalie the strap on my purse which had frayed due to my own carelessness. I simply wanted to know if she had any suggestions on how to repair since the handbag was fairly new - under a year old. She replaced the entire bag for me! If you need to find the perfect handbag or wallet to this store. You will be happy you did! read more

I gave 5 stars because Ms. Natalie Flores she help me a lot. And she explained about the coupon that it's saves money for my purchase.

Wow. I wish I knew about this location a few months ago! I had purchased a watch from Fossil only to find it at this location at 50% off! As were all of their watches! I could've saved a bundle had I just waited! Inventory at this location is great. I heard from other locations that they were phasing out some of their clothing, but this location was full of them! They had just about every item Fossil sells out on the floor all at great prices. As with all Fossil stores, the employees were very friendly and ready to help. Only issue is that I often couldn't tell who was an employee and who was a customer since their dress code isn't anything that'd have them stand out from the customers. read more

Fossil products sell themselves and the Fossile Outlet store in Camarillo has a lot to offer. They have a large selection of watches, bags, purses, and clothing. Their leather goods are excellent and I'm surprised by the selection of clothing and will consider them next time I'm in the market for shirts and jeans. I've had a Fossil Blue watch since 2003 that I still wear almost daily. They are rugged and mine has lasted through a lot of wear and tear. The leather straps are just starting to go and there's some scratches. So it's time to get a new one but I'm picky with the design so I'm waiting for that right one to appear. read more

I love Fossil watches. Plus they have that No questions asked warranty. I asked about a problem with a watch once and they could tell what year my watch was made just by the style. This location is awesome because they sell last season's watches at 50% off. When there is a holiday sale the deals get even better. :0 read more

Fossil Outlet Store - Watches Near Me - Camarillo, California

First off I have to say that most stores I have been to in recent years, lack customer service. Like they dont appreciate you or your business. Not here, they welcome you when you come in and the gentlemen that helped me out was patient and friendly. I needed to have a watched fixed and he helped me out instantly. My experience was so good, that when I got back to the car I decided to go back in and get the wife a new watch, again perfect customer service. Thank you for helping my daughter and I today. read more

This store is awesome I found 3 watches that were all a great deal. Mike was awesome he even offered to engrave our watches for free. We will definitely come back whenever we get back to outlets. Forgot to mention Mike was actually off when he was waiting on us, but went the extra mile to help my mom and wife find watches. Thank you Mike see you next time. read more

Very disappointed in their customer service. My husband and I bought 2 watches from the yesterday and when we got home we noticed that one does not work even though the sales person said it did before we left and she packed it inside the box. It seems the battery is dead and the only way to get the "GUARANTEE" of the battery replacement from them is to bring it back to them. We live over 50 miles from them and will cost me more in gas to go back to them and then back to our house again then it would be to buy a battery near my home. The watch was $85. The manager would not even send me a battery. You think they would have better customer service than this. Very disappointed. read more

I have always received good service here. * good watch selection * friendly service * great service fixing a watch with no hassle! read more

So, I brought my family from out of town to the Camarillo Outlets and they loved it! We came inside the Fossil store and my male cousin was really excited about the store! The store was actually 60% off and they had the Fossil watch that my cousin had been looking for! Normally, the watch was about $140! I actually had an additional coupon as well so his watch came out to $45! With this price, he was able to afford to purchase 2 watches instead of one! I'd like to personally thank Julia for being such an awesome employee! She was very patient and informative with my cousin who had questions regarding his watch and the warranty. Julia was very helpful and made my cousin's experience at the Camarillo Outlets very positive! We will definitely be returning to this store! This Fossil store is very lucky to have such an exemplary employee like Julia! Thank you again! read more

During a fun day of shopping at the Camarillo Premium Outlets, Fossil had the best selection of cool clothing, purses, wallets, watches, shoes and accessories - and with great discounts! I found an awesome $158 purse on sale for $79.99, plus a $48 convertible coin purse/chained purse for $24.99 - and I love them both! I'll make sure to take the time to stop in this store every single time I come back to Camarillo! read more

No fossils or dinosaurs here, but they do have more than watches. They also have men's and women's clothes and accessories. This location was surprisingly much larger than most Fossil stores in shopping malls. Since it is an outlet store, I suppose their prices are generally cheaper too. I didn't buy anything but my wife bought some earrings, a shirt, and sunglasses... and all that didn't empty our bank account! read more

biggest fossil store ive been in! theyve got mens & womens clothing as well as a large accessories section in the middle of the store.. mostly of watches and purses.. i love their earthy look and the quality of their merchandise is usually pretty good.. fossil also makes michael kors watches.. thus the similar looks but for a cheaper price tag! decent sale going on but i was just looking for a watch.. they had the one i wanted.. just not the right face size.. =( read more

Matt really helped us out and was very knowledgeable about all the products. He was professional, polite, and funny. We ended up purchasing five watches from him. Great employee!!! read more

I love fossil products but you know what I love the most? The service and the service at this store is wonderful! The guy who help us was extremely patient and friendly! Let me tell you!!! Matt is the best!!! He can sell you a cow if he wants!! Very good experience with him.... Keep it up Matt!!!!!!!! Lilly Clark read more

I actually had the opposite of some people's customer service stories here. I've purchased two bags from this store in the past few months and different salespeople have been incredibly attentive and friendly (without hovering, which is a pet peeve of mine!) One of the bags I got was literally three times less than the cheapest price I can find online for it right now, which is an excellent bargain. And it wasn't made for the outlet, which makes me feel like I got a genuine deal. The selection of watches and jewelry seems okay, but to be honest that isn't what I was shopping for so I can't comment on whether or not there's actually any deals to be had there. Bottom line: Clean, well-organized and highly stocked store with items that aren't made for the outlet. Good customer service. read more

The only reason I come to these outlets are for the Fossil, Uggs, and Gap! The Fossil store is awesome pretty good deals and a wonderfully attentive helpful staff. I specifically came in to replace my dooney and bourke wallet and cosmetic case, despite the name the pair only lasted about a year before starting to fall apart, but hey that's another review. I have several fossil bags that have lasted and aged so well I decided to purchase a wallet and cos case, I asked one of the girls to point me in the direction of the accessories and she went above and beyond she pulled some wallets and matching cases, she saw me and picked perfectly for my personal taste (she was like a personal shopper) she then showed me a few pairs of earrings she thought I might like, they had wonderful service. I purchased a wallet, three cosmetic cases, a bag, and two bracelets and at outlet prices it came to $201.51 if I had of paid reg price I would have been out of $350+! Great prices and great service, this is the reason I drive from LA to shop here \ read more

Hayley was amazing and is really helpful and knowledgeable. Greatly appreciated her service and assistance in selecting several watches for my husband and I. read more

I love Fossil, good products. Well made. I still have my first fossil purse. It is over 15 years old.

Nancy the associate gave us the worst customer service ever. My friend spent $1,200 for 20 pieces watches but gave her one big shopping bag and 1 small bag. We asked for more bags but she said "NO" because store policy. What kind of store policy that cant provide bag for a customer that purchased alot of stuff! Nancy should change her job. Customer service is not for her! and for Fossil Company you should hire associate with pleasing person and can provide a legendary service. Not a shitty customer service like what we experience with Nancy! read more

Poor customer service aside from the fact that they're overpriced. Not worth the trip to the outlet. Same price you get at the mall. I'm not going back!!!!!! read more

Literally, this place is amazing! I've gotten some of the best deals of my life here! I'm what you would call a bargain shopper so when I spot an amazing item for an amazing price I buy it! I've gotten handbags in here for $40 or less, interchangeable watch bands usually $25 in retail stores for $4 here and recently a 100% silk blouse originally$150+ for $10!! They have a huge selection of watches, handbags, wallets, and even clothing! Definitely check them out if you're in the Camarillo outlets! read more

Awesome customer service and customer care by the people that work here. They went above and beyond to make our tad complicated transaction work. The manager had to find a way to make our coupon code work which the other fossil watch stores did not even bother to do to begin with. We will be back to this store and will definitely tell other people how good of a service these store will give you. The people that helped us were Shantee and Danielle both are the most awesome assistant managers I have met. read more

Friendly staff, AND THEY ENGRAVE HERE! Thanks you guys, you made my tedious shopping experience that much more enjoyable! :)

Loved this store and the camarillo outlets. Nice store, purses, wallets, watches.....ect! Nice selection and helpful customer service.

I love Fossil bags, so I was really excited when I found a cute purse that, according to a passing employee, was also 40% off. However, when I was standing at the cashier's, the bag turned out to be regularly priced :( I mean, it was @ outlet price, but I'm the kind of person who wants the best deal possible. So I left empty handed and disappointed. Of course I'll come back in hopes that the cute bag is still there, I just won't believe anything the employees have to say. read more