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    Hatley Boutique

    4.5 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    10 years ago

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    9 years ago

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    WHEAT - Windproof, Waterproof, Breathable Jackets, Snowsuits, Snowpants! Warm Fleece layered Hats and Mittens.

    WHEAT

    (11 reviews)

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    Truly terrible experience, I will never buy here again and don't recommend anyone does. First, the…read morestore doesn't accept returns AT ALL. Brought the clothes back within 1 week and was not allowed to return. They also don't offer store credit. My husband went to return and was told I had 7 more days to come and pick other things for exchange. The fact that I'm 7 months pregnant and can't come back myself due to my work schedule did not matter to the owner. The no-return policy was not posted, and I was never informed of it, before or after I made my purchase. Also, the items are deceptively priced, which is why I was hoping to return in the first place. Lastly, good luck exchanging! They don't maintain good inventory, so if you're looking to exchange for sizes, they probably don't have the size you need. I would not recommend shopping here, but especially don't buy gifts here. You are setting a mom up for a very unpleasant experience when she tries to return something or exchange it. I can't believe a business can run this way and still stay open. Horrible business practices. I will be reaching out to our local government about this as well.

    Pushy sales people. They have no inventory and won't take returns even though that is not written…read moreanywhere and was no stated. They refused to sell pieces of clothing separately even though they were charged separately. You can do better in Annapolis for children's clothing, even heirloom quality. The store is also very expensive for children's clothing and mostly sells basics.

    Buy Buy Baby

    Buy Buy Baby

    (21 reviews)

    $$

    Love Buy Buy Baby so much that I make the drive to either this location or Fredericksburg several…read moretimes a year. I mean, those iconic 20% off coupons are worth it. They also have the best registry discount. And, this is the only place where you can go to see top of the line strollers in person and "test drive". This is also the only restroom I'll go to at Potomac Mills, thanks to the awesome nursing room area and clean bathrooms. This is a great place where I like to go to decompress after a day of shopping.

    Been on the lookout for a water table for my kids lately but didn't want to spend an arm and a leg…read more Stopped in to check it out and found something a little expensive but the lady at the door told me I could sign up for emails and receive 20% off. So I lug this big box while pushing a double wide umbrella stroller packed with 15 month old twins to the register (neither two of the employees I passed asked to help, not that I'm not able bodied and couldn't handle my task, but it would have been a nice gesture). When I tried to use my coupon I was told that I had to wait 24 hours to use it (it expires in 48). I immediately got upset. I admit I was having a rough day to begin with, amplified by two impatient tots, the lack of assistance I received, the time and energy I had invested in this dumb coupon and finally being told my efforts were useless after following the direction of an associate. I just sternly threw a tantrum and said "Fine! I'll just load the kids up and get it cheaper elsewhere!". I was that customer. Yeah. The jerk. The lady behind the counter, her name was Angie, without missing a beat, apologized to me for the confusion and said not to worry and that she would "hook me up". This woman didn't bat an eye at my childish behavior. She went right to the solution. I don't know what she did that saved me 20%, but she made it happen. She offered to help me get my box and kids to my car. Gave me a coupon for a binky that I forgot and had to go back and get. The point is, this woman turned my entire day around. She went out of her way to make my day better and had no idea the impact she was having on me. She could have just let me walk out while calling me names under her breath. But she didn't. And she wasn't even that "I'm sarcastically smiling and being nice to you because if I'm not I'll lose my job" nice to me. She was 100% cool to me. I don't care if it cost more to go to BuyBuyBaby than to shop on Amazon, I'll gladly pay more to be treated the way I was today. Thank you Angie. Keep on being awesome. You're going places.

    Hatley Boutique - childcloth - Updated May 2026

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