Truly terrible experience, I will never buy here again and don't recommend anyone does. First, the…read morestore doesn't accept returns AT ALL. Brought the clothes back within 1 week and was not allowed to return. They also don't offer store credit. My husband went to return and was told I had 7 more days to come and pick other things for exchange. The fact that I'm 7 months pregnant and can't come back myself due to my work schedule did not matter to the owner. The no-return policy was not posted, and I was never informed of it, before or after I made my purchase. Also, the items are deceptively priced, which is why I was hoping to return in the first place. Lastly, good luck exchanging! They don't maintain good inventory, so if you're looking to exchange for sizes, they probably don't have the size you need. I would not recommend shopping here, but especially don't buy gifts here. You are setting a mom up for a very unpleasant experience when she tries to return something or exchange it. I can't believe a business can run this way and still stay open. Horrible business practices. I will be reaching out to our local government about this as well.

Pushy sales people. They have no inventory and won't take returns even though that is not written…read moreanywhere and was no stated. They refused to sell pieces of clothing separately even though they were charged separately. You can do better in Annapolis for children's clothing, even heirloom quality. The store is also very expensive for children's clothing and mostly sells basics.

Came in to make a return with receipt. Staff member was friendly, fast, no issues at all. They have…read moreamazing clothes. The only issue with J&J is they are wayyyyyy overpriced for kids clothes. I only buy here for special occasions or pictures.

I have visited this store twice. Each time it seems I have sales people who hate working there…read more Never a hello, or how can we help. Never help in finding sizes. This last visit we were buying a suit for our 2 year old. I never looked at a price tag and never flinched about swiping my CC for $220 that will get worn maybe twice. But hearing the comments the associates made about my son when he left the store crossed the line. I returned an hour later and told them I was cancelling my order. They sad nothing to save the sale. Good for them, because thry would have gotten an ear full. I will walk in there from now on and window shop. I will not support this store. If I need too, I will buy online.

An elderly woman behind the counter already made up her mind not to take any items from me when I…read moreapproached her. She said to bring in the items I had from the car. When I did, she barely looked at the large picture I brought in and immediately said, "No!" Then she inspected the brand new 2 piece items in the bag, never worn! Just 1 set of the 6 sets I had in the bag, which she didn't bother to check. She asked if they were from Shein; I replied, "yes" so she said, "no! we can't take that!'. I showed her an almost new tote bag from Amazon. Same answer without inspecting it. Such dismissive attitude; the chilly air outside was "refreshing". No doubt if I was there to purchase something her attitude would be very different. I have been a customer there for many years and have enjoyed my purchases, including handbags which they sell upstairs! Today was a terrible experience for me...

All merchandise is inspected and great condition. Lot of high end merchandise to choose from.read more

Tya helped me today in the store she was very helpful and welcoming! Great selection of baby…read moreclothes in all sizes and huge clearance section. Great prices in the clearance section!

we enjoy shopping here, especially when we have a coupon. They always have specials and coupons…read moreand a punch card you can fill for $10 certificates. Their clothes are useful and cute, nothing crazy. The staff here have been there for a long time and are helpful most of the time. There are toys for the kids to play with while you shop which usually keep my toddler distracted. The pajamas are great but buy them on sale!!

Still a mess in 2025. Only half of the dressing rooms are available for customers to use and they…read moreare STILL as filthy as they've been over the years.

When I went in this location it was clean and well displayed. The gentleman behind the counter…read moreexplained the return of online goods to me and made it easy. Of course I turned right around and just re spent the money in the store . I will be returning to this location from now on.

I like that the Gymboree is in a quieter side of the mall. I though this location was a bit of a…read moremess and I did not particularly like the round check out area... it could be under construction or just plain back to school shopping. The lady working there was great, very helpful, friendly and patient. I like the clothes as usual from Gymboree and I like the variety here as well. People should not be turned off by the prices because they are constantly introducing new lines and moving others to discounted section... However, occassionally if you really like something, you should just do it because it may not be left.

Love Buy Buy Baby so much that I make the drive to either this location or Fredericksburg several…read moretimes a year. I mean, those iconic 20% off coupons are worth it. They also have the best registry discount. And, this is the only place where you can go to see top of the line strollers in person and "test drive". This is also the only restroom I'll go to at Potomac Mills, thanks to the awesome nursing room area and clean bathrooms. This is a great place where I like to go to decompress after a day of shopping.

Been on the lookout for a water table for my kids lately but didn't want to spend an arm and a leg…read more Stopped in to check it out and found something a little expensive but the lady at the door told me I could sign up for emails and receive 20% off. So I lug this big box while pushing a double wide umbrella stroller packed with 15 month old twins to the register (neither two of the employees I passed asked to help, not that I'm not able bodied and couldn't handle my task, but it would have been a nice gesture). When I tried to use my coupon I was told that I had to wait 24 hours to use it (it expires in 48). I immediately got upset. I admit I was having a rough day to begin with, amplified by two impatient tots, the lack of assistance I received, the time and energy I had invested in this dumb coupon and finally being told my efforts were useless after following the direction of an associate. I just sternly threw a tantrum and said "Fine! I'll just load the kids up and get it cheaper elsewhere!". I was that customer. Yeah. The jerk. The lady behind the counter, her name was Angie, without missing a beat, apologized to me for the confusion and said not to worry and that she would "hook me up". This woman didn't bat an eye at my childish behavior. She went right to the solution. I don't know what she did that saved me 20%, but she made it happen. She offered to help me get my box and kids to my car. Gave me a coupon for a binky that I forgot and had to go back and get. The point is, this woman turned my entire day around. She went out of her way to make my day better and had no idea the impact she was having on me. She could have just let me walk out while calling me names under her breath. But she didn't. And she wasn't even that "I'm sarcastically smiling and being nice to you because if I'm not I'll lose my job" nice to me. She was 100% cool to me. I don't care if it cost more to go to BuyBuyBaby than to shop on Amazon, I'll gladly pay more to be treated the way I was today. Thank you Angie. Keep on being awesome. You're going places.