Came in to make a return with receipt. Staff member was friendly, fast, no issues at all. They have…read moreamazing clothes. The only issue with J&J is they are wayyyyyy overpriced for kids clothes. I only buy here for special occasions or pictures.

I have visited this store twice. Each time it seems I have sales people who hate working there…read more Never a hello, or how can we help. Never help in finding sizes. This last visit we were buying a suit for our 2 year old. I never looked at a price tag and never flinched about swiping my CC for $220 that will get worn maybe twice. But hearing the comments the associates made about my son when he left the store crossed the line. I returned an hour later and told them I was cancelling my order. They sad nothing to save the sale. Good for them, because thry would have gotten an ear full. I will walk in there from now on and window shop. I will not support this store. If I need too, I will buy online.

It was my first time visiting the store because I typically purchase online. In terms of trying on…read moreclothes, shopping in the store is much better. I tried on a few outfits before purchasing anything. Surprisingly, the dressing room was dirty. There were used tissues/napkins on the wooden seat and floor. I almost did not want to touch anything that is the level of uncleanliness that was going on in there. I tried on my outfits and placed what I did not want in the restocking area. Since one of the dresses was too big, I went to the rack to look for the smaller size. I never looked at the dress to inspect it for damages etc., I only looked at the size. I purchased this item for an upcoming vacation, so I did not remove the items from the bags until about three weeks later while I was packing. At that time, I observed that not only was the slit in the back ripped straight up the seam, but the tag appeared crumbled almost like someone had worn and returned it. I tried calling the store, but they do not have a phone. I called Zara's customer service and the mall to determine if they had a direct number. The bottom line is that Zara stores cannot be contacted directly. I knew that the item was still eligible for return, but I still wanted to speak to someone about it. Thankfully, I returned the item without a problem, but not being able to reach someone locally was frustrating. If I purchase in store again, I will be sure to fully inspect all items before purchasing.

Received a large jacket instead of a medium for my online order. Unfortunately, I had to drive 30…read moreminutes with the price of gas to return my item and order it again. I was told that I would have to pay an additional 4.95 to ship the correct size even though that's what I originally order. The manager Murano told me there was NOTHING she could do. So now 4.95 for an order they shipped incorrectly and another 4.95 for the correct size (hopefully) and the price of gas. Beyond irritating. DO a better job ZARA.

Great designs and always a sale. Staff very helpful and so personable. We had a great time meeting…read moreother grandparents during mid night madness. We have been back to get more of my granddaughters favorite pajamas

The kids raincoats are the sturdiest and the cutest. Our grandchildren live in Portland and wear…read moretheir rain jackets from Fall to Spring. The snaps are strong and the outer fabric wears and washes well. The lining to soft and just the right amount of warm. The price is a lot but you get what you pay for with these jackets.

I love this store. The lines can get a bit long but I see why. I go in to check the sales racks &…read morealways find cute items. Sadly, the regular priced items are more than what I'm willing to spend. They have the cutest tops, sweatshirts, & skirts. Bonus they sale Peanuts. Everything is pretty organized & clean. You bring a bag of your unwanted clothes, they give you 15% off your purchase. Quality clothes, stop in.

I can't seem to get the nerve to shop here. I guess it's for younger demographic then I. Every time…read moreI go in I am discouraged by the HUGE line of people waiting to check out. It doesn't matter what time of day or the day of the week but there seems to always be a lengthy line. The most recent time was on a weekday and even though there were at least 15 people in line all the registers were not being utilized. They do have a huge inventory and a big selection a good prices, but for me I will pay more if it's easier to shop there than be punished when you're trying to check out. It's very good that they are at the mall with such a large space. I just hope they improve their cashier experience.

A lot to choose from. The racks are packed so you should put your hair up in a pony tail and roll…read moreyour sleeves up! The hunt, the find is good. The prices... meh. But if you're patient there are items to find upstairs. Look closely though, some are stained, pilly and in bad condition. Overall 4 stars. It's consistently fun.

Will absolutely not be coming back. Bought a dress for my daughter and they had tied up part of the…read moreback to hide a huge hole in the back - the entire back of the skirt was ripped. No one said anything. It's not that nice of a shop compared to others in the area, but this really pissed me off. The dress is unwearable and they still sold it.

This is by far, my favorite Carter's location in the area!! It is very nice and very clean and the…read morestaff greets you almost as soon as you come into the store!! Unfortunately, my child is getting big and is in the kids clothes already, so I have to bypass all the cute baby stuff at the front! I miss those days already! My daughter loves that they have plenty of games and puzzles along the checkout to occupy herself while I shop!! As soon as we walk in, she runs for the leggo table in the store! All locations have the tables so they are not the only location with it! But it is a bonus for parents while we shop inside the store!! The ladies that work here are very knowledgeable about sales and coupons and such!! They give me tips along the way about upcoming sales and merchandise that will be coming to the store! I totally love Carters and I am going to hate it when my child can no longer fit their clothes!! Coupons are a must in here! Always the best when you have coupons!! So sign up and get their emails!! Also, Tuesday is double stamp Tuesday, so you can fill up the card they provide for you and once it is filled, you get a $10 off coupon! Always a pleasure!!

Tya helped me today in the store she was very helpful and welcoming! Great selection of baby…read moreclothes in all sizes and huge clearance section. Great prices in the clearance section!

Adorable children's clothing and accessories store in Annapolis along the most adorable street…read more(what I think is the main drag?). Walking down the brick road and bopping into stores is what this past Sunday consisted of. The prices were a bit pricey for something a child will outgrow super fast, but the quality looked and felt up to par with the prices. The whole store was basically 50% off so they run deals! The girl working was very welcoming and approachable. If I lived in the area, I know my niece and nephew would be rockin' some of their digs.

Truly terrible experience, I will never buy here again and don't recommend anyone does. First, the…read morestore doesn't accept returns AT ALL. Brought the clothes back within 1 week and was not allowed to return. They also don't offer store credit. My husband went to return and was told I had 7 more days to come and pick other things for exchange. The fact that I'm 7 months pregnant and can't come back myself due to my work schedule did not matter to the owner. The no-return policy was not posted, and I was never informed of it, before or after I made my purchase. Also, the items are deceptively priced, which is why I was hoping to return in the first place. Lastly, good luck exchanging! They don't maintain good inventory, so if you're looking to exchange for sizes, they probably don't have the size you need. I would not recommend shopping here, but especially don't buy gifts here. You are setting a mom up for a very unpleasant experience when she tries to return something or exchange it. I can't believe a business can run this way and still stay open. Horrible business practices. I will be reaching out to our local government about this as well.

I fell in love with a pair of shoes in the store, but my size wasn't available and showed as sold…read moreout on the Anthro website. Allison went over and above to track down a pair for me, calling several stores and finally finding them in Chicago. Great customer service! I love this store and now more than ever.

Love this store! The household items are great and I love the clothes! The staff is super friendly…read moreand helpful also! This is my go to spot!