My gf and I have used them for nearly four years, since I moved out of an apartment and needed a "move out" style clean. I can honestly say that all the services we have used (move out, move in, regular and deep cleans and oven cleans) are very good, and come at a competitive price. The folks are very friendly, and are no bother at all while they are in - if you want them to chat, they will, or not. We have found them extremely trustworthy - it's not every day you let strangers into your home but we have had no issues at all. read more

I researched through many many cleaning services for my 1100 sq/ft apartment and came across Hate2Clean. Not only did they have great reviews, but they were reasonably priced. David, the guy who answers the phone/emails, is always extremely kind, easy to reach, and works with my schedule without hesitation. Very very friendly! From the first day they showed up to clean, Barry and Alyssa were INCREDIBLE!! These guys are a very very sweet couple who are easy to get along with, respect your home, and do beautiful work. I always look forward to them coming over to clean the place. Sometimes my apartment was a wreck and they'd never complain once. They're both very professional as well as compassionate and sweet. They both felt like friends just coming over to hang out! Thank you so much, Hate2Clean. You guys are THE BOMB (do people still say that?). HIGHLY RECOMMENDED!!! read more

Update: I'm still loving the cleanings and service I receive from Hate2clean.com Thorough cleanings and people I can trust in my home when I'm not there was my main concern when hiring them. So far so good. I'll repost if this changes. Keep up the great work, Hate2clean.com! read more

I booked a cleaning service for my apartment move out and the service was so awesome I want to have them twice a month! Professional, timely, courteous. Honestly met all my expectations and beyond! read more

We recently decided to try out a cleaning service and did a lot of shopping around beforehand. I was getting a little discouraged with the options, but then we found Hate2Clean and have been very happy! They do an awesome job and are very professional and reliable. We have them coming every other week, but they do such a great job we barely feel like we need them that often! They have been very flexible with us as far as scheduling and communicating about when they will arrive. We have an alarm system that we can disarm from our phones and they send us a text message to let us know when they arrive and are finished so we can disarm and set the alarm. They send the same team each time and our cleaners are so friendly each time I see them! I feel comfortable leaving them in our apartment, which was something I wasn't sure we would be okay with when we were looking into other companies. On top of all of that, their pricing can't be beat. They are the most affordable cleaning company in Houston, from the research we did, which has made it an easy choice to stick with them! I would highly recommend them to anyone! read more

I love them. The biggest thing for me about a regular cleaning person(s) coming over while I'm away (and having a house key) is trust. Just by chance I've been home a few times when they've come by and gotten to know the couple who cleans my home for His and Hers. These guys are great - good people, trust worthy, and really just want to make their client happy. As a company, that seems to be something they uphold as well. Also, I don't know that you have to tip every time - like after the the first clean they send an email quoting future cleanings and say you can leave a tip but I don't think it's a recurring tip - just a tip for that particular service. read more

Easy to work with, thorough cleaning, polite team. Tried them once then booked them for every other week cleaning. Prices are competitive and you get your money's worth. I can definitely recommend them. read more

Been using them for over a year for a weekly cleaning at my apt. Excellent service and extremely trustworthy!

I love family owned businesses!!! These guys are local and so friendly. I enjoyed talking to the owners and can't say enough about how they made me feel so comfortable and welcome. I highly recommend this company for your cleaning needs . They go above and beyond!! Love yall!!! I hope y'all stay blessed with much more work! It's a huge city and y'all already have your pulse on it! Thanks again guys!!! Jay-Central Security read more

Just had my first scheduled cleaning with Hate2clean.com and I could not be happier. I share an apartment with a roommate and although we keep the apartment picked up, it's the actual cleaning that gets neglected. In comes Hate2Clean and problem resolved. I arrived home from work to find the place cleaner than move in day! I would recommend this company to anyone searching for a reasonable cleaning company that delivers what is promised. read more

Awesome service, great teamwork, it takes them half the time to clean my town home than anyone else! Very thorough. Always accommodate my schedule! THE BEST read more

I hired these guys for my move out service and they are awesome! Fast and thorough! I highly recommend!

My few experiences with them have been pretty good. They were easy to get a hold of and schedule with. They cleaning service it self was not bad but its very expensive and for being expensive, some things were missed.. Over 100$ for a small one bedroom apartment for a deep cleaning. Then you have to pay an additional 20 for cleaning of the refrigerator. I might use them once more but I will keep looking for a more reasonable price and at least equal or better service. read more

Very professional. Excellent service and reliability! Very friendly staff as well. Would highly recommend!

Inquired about an estimate and phone calls and emails were never returned.

I've used Hate 2 Clean several times in the nearly three years since receiving their business card on my apartment door. Every time, they leave my apartment spotless. Their staff also does a great job de-cluttering and arranging pillows, coasters, and other various items I've left scattered about. After they clean, my place feels like home again. Their manager is also very responsive and willing to customize any cleaning to fit my needs. Highly recommended! read more

My husband and I have been very pleased with the quality of service we have received from Barry and Alyssa throughout the past two years. They consistently arrive on schedule, and they work diligently to ensure that our home is cleaned very thoroughly. We love that they use all natural products without harsh chemicals to clean our home, especially because we have a dog that remains at home while they clean. Most importantly, they are an incredibly kind, trustworthy, caring, and joyful couple, and we are delighted to have found such wonderful people to clean our home. Thank you for the excellent service you consistently provide for us, Barry and Alyssa! read more

Love! Love! Love Hate2clean.com Maid Service. I've used several cleaning services and independent house cleaners over the years but often have become frustrated over inconsistencies in the cleanings and cleaners just not showing up. I am so happy to find this truly professional maid service. I received a quote for a Basic cleaning (they call it a Deluxe), that day, by simply submitting my info thru their website. I didn't need a deep cleaning the first time as I had just moved into our new place. Since I wanted to meet the house cleaners the first time, they gave me a time frame in which to expect them to arrive plus they texted me when the cleaners were on their way. An hours heads up. Which I appreciated. I understand that I'm not the only ones that they clean for so that was cool with me. When the cleaners arrived, I was immediate put at easy by my assigned house cleaners. Yes! They send the same cleaners every time. Nice! They were pros that got right in there cleaning my place till it literally gleamed. I was so impressed I signed up for biweekly cleanings that day, which was even cheaper than the 1st cleaning. Super nice! Every 3 -6 months or so I text in and get their Ultimate cleaning package which included blinds, window sills, baseboards, & I add fridge cleaning. You know the stuff you don't need cleaned ever time but every once in a while. These add ons are very affordable too. In addition, I appreciate that they are a natural green company. Meaning, they supply all the non toxic cleaning supplies and equipment and its included in the price. I've recently developed allergies to certain scents and some chemicals and did not have a reaction like I did with other so called natural cleaning companies. Oh and the best part is they were the least expensive of all the professional services bonded and insured companies I called. Natural or not. I'm sure I could have found cheaper but I would have had to supply all the cleaning supplies, which becomes expensive, trust me! Or would have had to deal with the inconsistencies mentioned earlier. No thanks! 3 years later I'm still using them and loving my cleanings. Hate2clean.com is close enough to perfect for me. read more

I've been debating whether to write this review, but I'm still finding blonde hairs on my stove top, so I kind of want to get it out there. First of all, the people who run this service seem very nice on the phone, but they're not the ones who clean your home. Second of all, it's very easy to set up an appointment, and they give you a lot of information about the type of cleaning you're signing up for (maybe too much information). There are limitations on what they will and will not clean. They basically ask you to move most items (no more than 5) from your counters. They even requested bath mats be removed (I ignored this). This is all before they get there. I had been traveling the day the assigned cleaners came, so the next night when I returned I thought they did an okay job. On closer inspection I found blonde hairs on my stove top and on my side table in my living room. I also found a long brown hair in my bathtub. Per my picture, they weren't mine. My stove top was also scratched. I acknowledge that a few of my knob numbers were peeling off, but by the time the His and Hers cleaners were done, several more were gone entirely, and there are scratches that weren't there previously. The price was too much for that. Plus, apparently the client is expected to tip every time their house is cleaned. I don't like that pressure. I'd rather they just increase their price. Ostensibly the tip is if the cleaners do a good job, but it was positioned more as an expectation. I know I should have waited and done a thorough inspection before I thanked His and Hers for doing a good job and tipped, so my bad on that. But it's the level of cleaning that would make me not want to use this service or their cleaners ever again, whether they speak English (apparently a selling-point of H&H) or not. read more

Very dependable and consistent in their approach to cleaning and they use all natural products. I have used them for the past year and would highly recommend them to anyone looking for a trusted provider. read more

I was so disappointed in this cleaning service! I thought I had found a service that would provide a good clean for a fair price but the owner/scheduler was a nightmare to work with. The two days I had cleans scheduled the team showed up late both times and since they work off a 2 hour time block (like the cable providers) I found myself waiting for them for hours. When they showed up late the second time I called and they gave me an excuse about flat tires on their truck, however they didn't even call to let me know. BUT HERE IS THE WORST PART... after not showing up and not calling to let me know they were going to be late they threatened to CHARGE ME - for SERVICES THEY DIDN'T PROVIDE!!!! They wanted to charge me for the clean plus a $50 cancelation fee!! When I reminded them several times that I did not cancel; it was their team who didn't show up for the clean on time, I was met with arguments and insistence on letting them do the clean or pay them the clean fee plus cancelation fee. They said I signed a contract when I requested the estimate. Exact words: "You agreed to read and agreed to our Terms of Service when you check the box on our website." They did eventually let it go after I reminded them I had all of our correspondence in writing and with date/time stamps. Fortunately I did not have to take this to the BBB. Hands down the worst customer service and most unprofessional service provider I have come into contact with in years. read more

Barry and Alyssa were absolutely wonderful. They did such a thorough job- my apartment has never looked cleaner. They were both extremely kind, and asked if I wanted them to clean over anything again before they left. We will definitely be using Hate2clean again! read more

I don't ever put reviews on Yelp so I rarely login to my account. Today I happened to login to my account and saw that Mr. David from Hate2Clean replied to my original post with absolute lies and slander. My communications with Mr. David were only by email after our first conversation setting up my cleaning. Mr. David never contacted me by phone or tried to make things right with even the offer of a second cleaning which was part of my absolute frustration with this company. No customer service existed. I never requested a refund or threatened to post a Yelp review(which makes me laugh hysterically---If I wanted to get my money back I would have just contacted my credit card company and disputed the charges since the work promised was clearly not done. I also have pictures.) I don't appreciate his personal slander towards me in saying I was trying to bully him for a refund as that did not happen nor would I ever do such a thing. My review is factual. I am pasting our email communications below for proof of the facts and Mr. David's slander towards me. Over a year later and I still remember what a terrible job this company did cleaning my place. From: Info (info@hate2clean.com) Sent: Fri 8/15/14 12:58 PM To: Courtney Cc: Hate2clean.com Maid Service (info@hate2clean.com) Hello Courtney, We are so sorry to hear of your displeasure with our service. We appreciative your honest and candid feedback. Although it is difficult to hear criticism, it is necessary for us to improve. We appreciate the time and effort you made in contacting us about your concerns. We will address your concerns and criticisms with our cleaners. Thank you again for the opportunity to clean for you. We appreciate you and your business and sincerely regret our service was not to your liking. Wishing you all the best. Warmest Regards, David, Hate2clean.com Maid Service From: Courtney Sent: Thu 8/14/14 7:17 PM To: Hate2clean.com Maid Service (info@hate2clean.com) Unfortunately I will not be interested in using Hate2Clean services again. Upon entering my apartment yesterday evening I was immediately overwhelmed by the smell of vinegar. The laminate floors were clearly not mopped but wiped with some object that left spots on the floor. (Both of these items were even observed by my boyfriend when he arrived without me saying a word) My kitchen and bath countertops were not actually scrubbed but wiped down quickly since spots were still on them. I paid to upgrade to the ultimate cleaning which was a waste of $20. My blinds are not clean. My lights that hang over my bar area still have dust on them. The bathroom lights looked like they were wiped but the dust was left on them. I forgot to move my toiletries in the bathtub so a main area i wanted clean was not cleaned. Base boards in my dining area were not wiped. The top part of the frame of my bed was not dusted. Overall I would say that was a light surface cleaning at best for my 840sqft area that was already pre-decluttered and tidied up without having to totally inconvenience my life by packing up everything on surfaces into boxes. If I had spent $50 on it I may have been able to deal with it but for the $92 that was charged on my credit card and promise of an "ultimate cleaning" I would say very poor job. Regards, Courtney **Courtney** ________________________________________ Date: Thu, 14 Aug 2014 08:35:45 -0500 From: info@hate2clean.com To: CC: info@hate2clean.com Subject: Thank you! Scheduling your Biweekly or Monthly service Hello Courtney , Thank you for the opportunity to clean for you yesterday! I just wanted to follow up with you to make sure the cleaning was to your liking. We appreciate your feedback. Comments, concerns & compliments are always welcomed. Last we communicated, you expressed interest in ongoing service. Either biweekly ( every other week) or monthly. Do you want to sign up for biweekly or monthly cleaning service? Kindly reply back your preference & ill schedule you in. Thank you again for choosing Hate2clean.com Maid Service! We look forward to the opportunity to continue to clean for you. David, Hate2clean.com Maid Service On Aug 11, 2014, at 5:11 PM, " Hate2clean.com Maid Service" info@hate2clean.com wrote: Hello Courtney S, We are delighted in your interest in Hate2clean.com Maid Service! We are so pleased you found us! Your going to love your clean home! We send only honest, hard working, fully trained, house cleaners every time to assure consistent quality cleans. We supply 100% biodegradable, non toxic, Eco friendly, never tested on animals cleaning products & equipment, that do an amazing job, all included in your price for no extra cost. Wow! that's a great value! We accept all major credit cards and your debit card for convenient payment. We are by appointment only, we require a credit or debit card to hold your cleaning time slot for you and you read more

I have hired these professionals for over 8 months now. They are extremely great at EVERYTHING they do. This includes their customer service, friendliness, response times, and most importantly the high quality of clean for the price. I would give them 10 stars if it allowed me to!! read more

Great cleaning service, I appreciate how quickly they are able to clean my apartment and they do a nice job. They do bathroom, kitchen counters/ appliances/ vacuuming. read more