Extremely Disappointed. Poor Quality and Even Worse Customer Support
I purchased two Hatching Time incubators, one for 700 eggs and another even larger model. Both worked fine for a few weeks, then began having constant issues. Fuses burned out, connectors melted, and the turners stopped working altogether.
I reached out for support multiple times, but it was almost impossible to get real help. Every time, they blamed my electricity, saying I needed a separate breaker or surge protector, yet I've used many other incubators, large and small, on the same setup with zero issues.
Their customer service is terrible, and I ended up losing thousands of dollars in hatching losses. As someone who hatches professionally for sale, this was a devastating experience. I would strongly caution anyone considering these incubators. look elsewhere. read more