Everyone was always professional, polite & positive when helping not only myself but others.read more

I like to support small business and so I have been frequenting this establishment for maybe about…read moreclose to two years. However, it's been unpleasant the last handful of visits and for very simple reasons. On my most recent visit, I was the only one in the store. Upon entering, I was seen by about three employees leisurely clustered at the register area. They positively saw me and said NOTHING. Uh, okay. Hi to you all too. Of course the silence continues throughout the moderately quick shopping trip so not one offer of help or pleasantries are offered. Come checkout time, not that the amount should matter AT ALL - but I did give them a fair share of business - all they said to me was "All set?" - never mind if I found all that I needed or not, etc. If they could have simply accepted my money for my purchases without having to exchange any communication or acknowledgement of me, they definitely would have. The kicker is, at the close of sale, they hand me my receipt with a "have a nice day" and not a blip of thanks, not even in response to me wishing them a good day in return. And if the more senior, elderly looking woman off to the side of them was any form of management or owner, she saw me too but grumpily kept her mouth shut and her face remained expression-less. Company culture, even small business, comes from the top. She was obviously the antithesis of exemplary conduct. And if no management was present on-site, it is evident that they do not train, focus on, or care about simple retail business etiquette. There is absolutely zero customer service here, not even on the basic level of acknowledging a patron or thanking them for their business. Either this establishment knows zero customer service and/or they are collectively racist. A little bit of honey goes a long way! It's not that hard. Grin and bare if apathy fills your heart and you must force yourselves to be customer-friendly. This. Is. A. STORE, yes?? Want to keep bringing in business, yes?? They have rightfully lost my business and I will be passing on the word of their lackluster etiquette.

Sold me two beautiful Conyers they're doing well. Took about an hour to get home, but I really…read moreenjoyed myself there. Keep up the good work guys.

Bought my golden conure here 7 years ago. She's been coming here and at Joe's 2 for boarding since…read morethen every time my family went on vacation. Joe is an incredible bird store owner. He knows almost everything you need to know about the birds he raises and sells.

We are customers for al long time period. Boarded our cockatiel, buy their products, and recently…read morebrought home our new cockatiel. Store is clean and owner and staff are wonderful !

They always have plenty of bird supplies and some of the best cages to make your pets feel…read morecomfortable. They also are one of the few locations where you are able to board pet birds. Their staff is friendly and courteous. Their little baby birds for sale always leave fellow bird fans stymied by the temptation to adopt another.

Amazing customer service, experience, and consultants, I would highly recommend if you're looking…read morefor any knowledge on pet care

The absolute BEST selection of treats, food and everything fun for your pets- Vince the owner is SO…read moreknowledgeable regarding dietary issues and has helped me with my special needs rescues by locating specific products and ordering them for us- that kind of customer service is a rare gem in this day and age- they also do A LOT for rescues and animals in the community- this family DESERVES our business

It's so nice to shop in a local independently owned store staffed by experienced employees who know…read moretheir customers. Everyone working here is really helpful, knowledgeable, and friendly. The staff carries heavy 50 lb bags of feed out to the customers' cars. You can buy feed for chickens and rabbits here as well as suet and birdseed and birdfeeders. The store carries Mazuri brand feed which is the very best for geese and ducks. They also have Oxbow which is the best brand for rabbits and guinea pigs. Prices are comparable to other stores in the area. The town of South Plainfield recognized this business and a few others in town for their importance in the economy of the area for over 100 years. This store has an excellent reputation. I hope they will be open for another 100 years!

Always great service! Love that they have been around forever! They always help you with anything…read moreheavy. Will put aside something for you to pick up later. And just great people

They clip all the birds feathers. Alot of sick looking birds. Lot of dangerous toys and products…read morein their cages and being sold. They even exclaimed how they keep their own birds clipped.. why would you want to do that? That is a bird. Let them be birds. They have the most unhappy looking parrots . One parrot had a huge overgrown beak. looking soo sick and miserable in a tiny cage. I asked them about the bird. They said oh that is the shop bird. Was born handicapped. I have been looking at that same bird all these years and finally after i asked about it they finally had the beak fixed. All these years. The way they have him in this awful cage bored with clipped wings. I want to adopt it. They really are not good bird owners. . Do not follow their advice when you buy from them. Do your own reasearch. Also i go in there for food and pellets Their pellet mixes are full of millett and the food is full of fruit flavorings and dyes. I am done buying food from them. Buyer beware.

I've been visiting this store for the last 15 years for my last two cockatiels and all of their…read moreneeds! The staff is super helpful, as I am constantly learning about my babies, and asks about how they are doing every time I come in for new toys and food. They have a great selection of food, treats, toys, and cleaning supplies, and helped me through weeks of deciding what cage was the best choice for my bird and even offered to special order some of my supplies. They sure are the best!

Stopped in this store on a recent road trip because we like birds…read more Apparently it's a boarding facility as well as a bird store, so there were all sorts of interesting birds to see, including some enormous hyacinth macaws. And from what I know they're pricey birds, so it must be a good sign that their owners board them there. The shop was clean, and the staff was super friendly and knowledgeable. There was an awesome mural painted on the wall.

I bought 2 canaries here for my mother back in October. The staff was so friendly and…read moreknowledgeable. I recently stopped by to pick up food, and the store was EMPTY! Not a bird in sight! I was heartbroken. Where did this wonderful store go?

I love my 4 year Caique, Carina, so much. She has always been groomed (nails and beak) at BIRD…read moreCAMP in Manhattan and Bird Exotic, Delran, NJ. Bird Camp has stopped offering these services, and the trip for us to Delran is 200 miles round trip. We have usually done it when we go down to Phillie, or further south, for the weekend. Carina then stays with them. To go there JUST for grooming would be very tough on her. So, I decided to look around and found Pete's. OMG, am I glad I did. They were gentle with her, and they were fast. THANK YOU! Someone on here mentioned she had been going for grooming to Pete's for a decade....I can believe it. This is a COOL place!!! HIGHLY RECOMMENDED!!!!

Do not buy a bird from this place unless you want them to die. i bought a baby female cockateil 2-3…read moremonth old. The store condition was poor with many birds cramped in a cage and wings clipped. Cruel these people only care about the money. Our cockateil died one week in and the vet said she had an infection, and that she was under Fed. The vet said it was the stores fault not ours. what they are doing to these birds is cruel.

A review update: I received my cage and I couldn't be happier! It's beautiful and very…read morewell-constructed. The perches and toys that I ordered are also great. I know my bird will love it. Dena was super helpful throughout the entire process. I called a couple of times with a few questions, and she was super on top of helping me out and following up on any concerns I had. My experience with King's Cages has been excellent, from start to finish. Everyone I've spoken to has been absolutely great. Fantastic customer service, and a great product. I would absolutely order from King's Cages again and I highly recommend them to anyone who needs a cage, toys, or accessories.

I purchased my first stainless steel cage from Kings Cages about 8 years ago and we LOVE it and so…read moredoes my Umbrella Cockatoo. I also purchased a powder coated cage 2 years ago that is fabulous for our living area and to roll my bird outside. My recent purchase was 3 wavy perches for our bird room...They are so amazing !!! I only trust KINGS CAGES for my Cages. The customer service is amazing !!! Thier products are outstanding !!! I will always be a Kings Cage customer for life !!! THANK YOU ALL AT KINGS CAGES FOR YOUR WONDERFUL PRODUCTS !! Sincerely, Rhonda (Harbin) Vroman

Great experience at Greenbrook Shake a Paw. We took home a beautiful baby cocker spaniel. Want to…read morethank Nicole and Brittany for a wonderful experience in getting a new family member Thank you

I'm surprised by the low reviews for this place. Shake-A-Paw was amazing when we got our brand new…read moreCavapoo puppy, Ellie! We originally tried to go through adoption, but the process is so lengthy. We even fostered some dogs but their size and temperament just didn't work out for our lifestyle. I'm glad we tried rescuing first, but it's ultimately not for everyone. A lot of people have negative thoughts about pet store shopping but Shake-A-Paw is the best. We needed a calm but active puppy, who was small in size, and fit perfectly into our 1BR apartment. Meet Ellie! A 13 week old Cavapoo from Iowa. When we saw her in the store, we just knew she was the one. The sales associate who helped us was named Bryan, and he spent so much time with us. He went over everything in detail and took us step-by-step through all of the paper work. He even walked around the store with me and helped me choose all the essentials that we would need. The whole process, from walking in the door to leaving probably took a little over an hour. It's not like you just walk in, choose a dog, and leave. You have to prove your income and they call you to verify if you're a real person and to prove that all your information is factual. All medical records and breeder information as well as parental lineage was provided to us upon purchase. We got to see where she lived prior to coming to Shake-A-Paw and what her parents looked line (as well as their medical history). It was so thorough. Bryan assured us that he would give us a call at the end of the week to see how Ellie is doing. I really appreciated his kindness and professionalism. It wasn't just like he was trying to make a quick sale. He even told us stories about his own dogs, which made him appear so knowledgeable. My advice to anyone looking for a dog is this: Buy the dog that fits best into your lifestyle, don't adopt just to adopt. If you adopt a wonderful dog that works well for you, that's amazing but typically shelter and rescue dogs come with years of trauma, neglect, or abuse. It takes a certain type of person to be able to handle that and give them the life they deserve. Ellie was the best choice for us and we're so thrilled we have her as our baby now. Thank you, Shake-A-Paw, for bringing us immense joy with our darling puppy. Update after 3 weeks of getting our girl: Ellie is as sweet as can be. People are RIDICULOUS! You're buying a PUPPY! To the one reviewer who said, "They drug the dogs. I got the world's worst Pomeranian. They just bark all day long". YEAH THAT'S WHAT DOGS DO IF YOU DON'T TRAIN THEM! As for people complaining about health issues and vet expenses, that's what you signed up for! To care for the dog, no matter what. A dog is not disposable. They are hard work. These reviews are written by irresponsible dog owners. Shake-A-Paw is a reputable place to become a pet parent. Please understand, if you purchase a puppy, you will need to invest time and money for their lifetime! You need to train it and provide entertainment for it. If you don't, that is negligent and the puppy will display poor behavior. I'm almost livid at these people making such accusations against this business. Please read the positive reviews and ignore these crazy people.