This review only gets 5 starts because of JON! He is the…read morebest. Whenever I have a question or anything that comes up on my portal, he's always available to answer any question. I had MULTIPLE emergencies come up in the past 4 years and he's always ready to leap into action to get squatters out or help w a busted pipe! He really is the reason I haven't pulled my properties from this company. Needless to say THANK YOU JON!

Do NOT rent from this agency. I wish I had looked at Yelp reviews before I ever rented from this…read moreplace, their Google reviews are flooded with decent reviews, likely due to the fact they hound you when signing the lease to write a review while in their presence, at least in my experience. Shady. This is the worst rental agency I have ever rented from. I was unfortunate to not be able to afford a deposit to move elsewhere, and was stuck in a dingy, disgusting, falling apart home that was ill taken care of prior to my move in. Everyone I ever spoke to in the office was BEYOND rude, unhelpful, and acted like my presence was a nuisance. Here is the worst part: they are withholding $300 from my security deposit for paint. The picture they showed me to justify this was a picture of a PIECE OF TAPE that was left on the wall. Absolute disgusting behavior. DO NOT RENT FROM THEM!

I own 2 rental properties in Memphis, and the one that EPM manages is phenomenal. They have very…read morestandard practices, clear communications, excellent tenant screening, great responsiveness to tenant requests, and really do care about the properties. They are at a competitive rate... not the cheapest, not the most expensive... but I find it very much worth it for the peace of mind. Aaron, Bonita, Lindsey, and the rest of the team in the office really are helpful in the making sure what is going on with your property is clear, and ensuring it is quickly rented to the right individuals.

This is probably the most unprofessional application process. I followed up with them everyday for…read more11 business DAYS on whether or not we were approved. At 12:35 today, I get a call from Michelle that we had until 4pm to get a $500 deposit to them or another family (who had just put their application in yesterday!) would get the home. Michelle obviously was not actively running our documents and application. Piss poor service

Mike and his team have been wonderful. They are diligent and responsive, and I would recommend them…read morewholeheartedly for anyone looking for a property manager in the Memphis area.

This is an amazing company. They are highly motivated in helping find the perfect home…read more satisfaction. Mr Mike is the BEST.

I'm not sure why the other tenants had issues. I've been a tendentious for over 2 years. First time…read moreI had a problem I reported it on Friday and they fixed it on Saturday! Bob Renshaw is truly a man of his word and a real professional! I highly recommend this company!

Renshaw realtor company do not take care of their dead trees located on their properties. They just…read moreallow them to fall on neighbor properties and create damage. Our neighbor have been in this location for over 50 years and we take care of neighbor and our neighbors. Cut your dead trees down.

I would not hesitate to recommend HomePlace Real Estate to anyone looking for a honest, fair and…read moremeticulous real estate management company. Every transaction and repairs are recorded and accessible online. I have nothing but appreciation and praise for their management and communication style and have been happy with their work for many years.

We have been clients of HomePlace Real Estate for 5 years now and they have been nothing but great…read more We always get prompt service and great prices on everything. Hands down the best Real Estate and property management company I have ever worked with. An honest, family run business.

Suzanne and her team at Crye-Leike Property Management have been absolutely amazing to me! From the…read moretime I first called her she never blew me off, explained the process and started to go to work on making me a first time rental property owner. The process to me has seemed seamless as they take care of everything for me as I live out of town. They have found multiple renters, been very cost effective in helping me get the house ready to rent. They removed all the stress out of this process! They keep me informed and I am so happy with the work they have done and look forward to working with them into the future! What a blessing they are to me!

**Review of Crye-Leike Real Estate Marion, AR office**…read more Based on my experience, I cannot recommend the Marion Crye-Leike office. I listed three properties with this office in June 2026 under exclusive right-to-sell agreements. Because I live out of state, I specifically needed an agent to manage offers and closings on my behalf. In early July, my agent (Merrell Conlee) notified me by text that a written $80,000 offer had been received on one of the properties. She recommended a "highest and best" process, which I agreed to -- but she never mentioned that the offer carried an expiration date. That offer expired July 5, nearly two weeks before the July 18 highest-and-best deadline she herself recommended. The buyer subsequently resubmitted at $75,000, and the property closed at that reduced price. The original $80,000 written offer was never sent to me. I learned of its existence only through my agent's text messages -- I never saw the document itself. What troubled me most was the complete absence of advocacy from the agent hired to represent me. When the offer came back $5,000 lower, she offered no explanation for the drop and made no apparent effort to correct her own oversight -- no going back to the buyer's agent to acknowledge the undisclosed expiration and ask the buyer to resubmit at the original $80,000. As an out-of-state seller depending entirely on my agent, I was owed representation that protected my interests. I received none. I attempted to resolve this directly with Kristi Brawley, the managing broker of this office. She acknowledged that my agent had not provided me the offer, and her only resolution was a $1,000 reduction in commission -- which I did not accept, as it did not come close to covering the loss. I have since filed a complaint with the Arkansas Real Estate Commission naming both the agent and the managing broker as respondents. My advice to sellers: independently verify every offer's terms and expiration date in writing, and insist on receiving complete copies of all documents promptly -- even though Arkansas licensing rules already require agents to present every written offer to their client.

This is my second review, and I honestly thought we were going to end up with a different company…read more However, we were able to find another home through a company we know, trust, and feel comfortable with. Ms. Tiffany was a guardian angel once again, assisting us every step of the way and making sure the home was up to par for me and my family. I'm truly grateful to have someone who goes above and beyond for her residents. As both a previous and current tenant, I can confidently say that Advantage is the best at what they do.

They recently bought out an apartment complex I was once staying at and have yet to send me my…read moredeposit. I returned the keys and somehow no one seems to know where the unit keys are located. It's been almost 3 months since I moved out and constantly calling about my deposit but nothing. Oh and somehow I'm still being charged for rent after leaving the unit in march of this year.

Great management company ive lived at several properties in memphis and had no issuesread more

The problem is MAINTENANCE. We As Tenants do not get the luxury of not paying our rent when its…read moredue. Even though they are 1 body collectively Maintenance issues are the worst. If i was not a recent tenant, I would count down the days until move out day 1. closing work orders that are not complete. Dishonesty 2. they take all of the single issues and combine them into 1 order that way it does not show individual but 1 big work order. 3. come do 1 easy job and say to you I'll be back...Untrue Statement RIGHT NOW I WOULD NOT RECOMMEND ANYONE COME HERE UNLESS YOU HAVE PATIENCE TO GET ANYTHING DONE BY MAINTANCE

Those dirty devils destroyed my backyard privacy boundary fence without my consent that I had…read moreinstalled in 2022! leaving my backyard completely open and not as secure. I prefer to leave a zero raying. they dont deserve none! I have emailed & texted multiple people from the company website. Those devils only one responded. Yet they sent at least 4-6 devils to destroy my fence and created this disturbance and chaos. In my normally peaceful life that I have built! They need to reimburse me immediately! Whereas I am to protect myself and my property!

Working with Reed has been the costliest and most regretted financial decision I have ever made…read more When you add thousands of dollars paid for painting between tenants that they were unacceptably slow in completing to thousands of dollars in mortgage payments made on a vacant home with no tenant while they very poorly marketed the property and charged high markups and coordination fees, the loss was 5 figures. Reed had my property vacant for 3.5 months before I discontinued service with them. When I moved away from them and the property was marketed properly, it did not take very long to place a tenant with a strong income and credit profile who has now leased the property. Reed took 68 days to even list the property for a "small punch list" (their words), cleaning, and painting. Constant delays and not delivering In the amount of time communicated. The worst part was that all of the tours of the property were self-tours, only to find that there was an issue at the property Reed was unaware of. I was already considering firing them, so I sent someone to take pictures, and that person informed me the carpet was wet from a leak. I asked Reed why this leak had not been discovered during tours, only to find out that ALL OF THE TOURS WERE SELF TOURS. Why pay a property manager if they won't even show up to show the place to meet prospective tenants? Finally, other issues were found such as not charging the past tenant for leaving behind significant junk in the shed in the back yard. STAY AWAY

I am currently renting a home from Progress Residential, and the team is highly responsive and very…read morecommunicative- especially Raphael Small and Trina Miller. What started out as a plumbing nightmare, ended in a peaceful resolution for my fiancé and I. We spent months searching for a home and when we finally found the one we liked, we reached out to Progress and began the application process (quick and painless). Unbeknownst to us (and Progress), the third party contractors forgot to seal a portion of our shower and the home begin to secrete excess water. Once we relayed the message to Progress, they IMMEDIATELY initiated an investigation to try to remedy the problem. When the contractors were not able to fix the leak quickly, we were presented with several other options so that we could be comfortable. We chose to transfer to another Progress home that is just as beautiful. And, again, the process was quick and painless. We did not have to beg, harass, or threaten the company with lawyers. Every member of the team responded to every text, phone call, email, or voicemail within less than 1-2 hours. Each person involved showed sympathy towards us during this time; however, Raphael Small went above and beyond to initiate and process our home transfer past normal business hours. Throughout this process, we were never left in the dark and all ideas and notions were given to us upfront. Progress Residential actually compensated us for the time and money lost during our move. Neither have I rented from, nor heard of a company that honors it's renters with as much respect as Progress has given us. We are looking forward to renting from Progress until we purchase our own home. If you are looking to rent a home, please consider Progress- they take care of their people! Shoutout to Raphael Small, Trina Miller, and the entire Progress Residential Team!

I would rate 0 stars if I could…read more Progress Residential failed to deliver a move in ready home and refused to work with us to make it right. The house was never maintained and was extremely filthy. When we reported to them, our claim was dismissed and that they'll only fix a few item. The remaining reports are deemed as cosmetic issues. Despite attempting to work with them to find a resolution, they threaten to put us in 'Eviction' status even though we never took possession of the rental property and only inspected the house when we arrived. When the rep called, he said since we want to terminate the lease, we're required to pay 2x rent for early termination and hung up the phone. Now, they attempted to close the case without resolution.