Expert handling of high-quality rugs, pick up and delivery service provided, courteous and…read moretrustworthy.

We found Bokara by accident and were so happy we did! Patrick was amazing to work with and the…read moreselection was incredible! We love our new rug and will be back to shop for more!

Carpet Culture is second to none. It's a hidden gem in the city that offers one-of-a-kind, top-tier…read morecarpets from the most beautiful and skilled resources in the world. The options are vast, and the service is phenomenal. Each carpet I've purchased feels more like a piece of art, than a carpet. It's criminal to buy a mass-produced carpet when you have an option like Carpet Culture.

Carpet Culture is the very best place in NYC to get your fine carpets repaired and maintained. I…read morehave a beautiful old carpet from the 1920's that was so worn you could see the floor through some of the holes. Javaid promised me that he could fix it and that man is really good to his word! My carpet came back looking better than ever. You can't even guess where the repairs were done. I have been a loyal customer for many years now and the quality of work here just gets better and better! Thank you Javaid and all your talented weavers. They are artists!

I was holding my breath when I was putting the other through full stop due to the amount of bad…read morereviews. Indian, turn out to be my best decision in purchasing furniture so far. Because the so far came with such a good deal. The product I bought with has the condition of Like new, So I went through the website to make sure of the condition I expected. I also check out all the policies , including how to return the products and how much they charge for such a process. I booked the delivery date in advance and kaiyo gave me a 4-hour delivery window, which they made it on time. They sent me a notice through SMS 15 mins prior to their arrival as well, so I had enough time to prepare. The items arrived, and the staff brought it up to my apartment (building with elevator). They unwrapped it and were very friendly at any point when I wanted to examine the items. I looked through everything. Even the coffee table I bought with the condition 'gently used' looked like new-ish too. Very very pleased. Hope this review will help people make good decisions when it comes to saving and protecting the environment.

Delivery, quality furniture so pleased... Some customers are dissatisfied but my experience was…read moregreat . Sorry I didn't get more pieces before they closed.

To whoever is thinking of buying anything from joybird- DO NOT…read more Just got my couch, the pieces of the couch don't match. Absolute garbage. And costumer service is awful.

We purchased the Colette Dresser from Joybird about four years ago and were initially very happy…read morewith it. The design was beautiful, and it felt like a quality piece. Unfortunately, our experience with Joybird's product durability and customer service has been disappointing. Recently, the ball bearings on the drawer runners rusted and fell off, making the drawers unusable. When we reached out to customer service--willing to pay for replacement parts--we were told that Joybird doesn't offer support or replacement parts for furniture older than six months. No repair options, no parts for purchase--just nothing. For a $2,000 dresser, that's unacceptable. Furniture at this price point should be built to last, and if issues arise, there should be a way to fix them. Unfortunately, Joybird seems more focused on selling new pieces than supporting their existing customers. If you're considering buying from them, be aware that if anything goes wrong after six months, you're on your own.

I discovered this website about 6 weeks ago when I was searching for matching pieces to my existing…read morefurniture that are no longer made by the manufacturer. I was thrilled to find them at a huge discount. Aptdeco made the whole process very easy. My only minor complaint was the lack of updating the shipping/tracking information. However, I was able to reach out to both delivery teams (I ordered 2 pieces) and they responded very quickly. Both were very polite when delivering and made sure I was satisfied before leaving. Highly recommend!

Reckless handling and zero accountability--Destroyed my vintage furniture…read more I am beyond frustrated with the absolute lack of professionalism and accountability from AptDeco. During a recent sale, their pickup team was incredibly rough with my furniture--a Century Furniture piece from the 80s that was a cherished family heirloom. Despite my repeated warnings that their handling would cause damage, they continued to be reckless and completely destroyed the item. I have video and photographic evidence of the item's pristine condition prior to pickup, as well as the damage they caused in real-time. Despite this, AptDeco is now attempting to claim the item was "damaged upon pickup." I saw them ruin this piece with my own eyes. To make matters worse: * Customer Support is a ghost town. Every email is answered by a different person (Von, Alex, etc.), and no one takes responsibility. * The phone lines are a sham. Their listed support number (646-586-9056) disconnects immediately when called. * Unsafe practices. Their third-party partners showed up at my building at nearly 9:00 PM without notice, which is a significant security concern and completely unprofessional. AptDeco has done nothing to resolve the $160 payout for the damage they caused. If you value your furniture or your sanity, do not use this platform. I am currently preparing a BBB complaint and filing in small claims court. AptDeco Management: Contact me immediately to resolve my payout.

I can't be objective, because I truly believe (in a hilarious way) that HOMEGOODS have a conspiracy…read moreagainst women! You can NEVER go into Homegoods, and NEVER come out with an empty hand. Absolutely nope‼ Homegoods is EVERY WOMEN Achilles heel for sure. LMAO, seriously. Honestly, it's the ONLY place that calms, comfort and centers my focus. My driven focus is always first, the Clearance section. I plead the 5th! Lol. After my harmless ranting, I MUST pay homage to the entire STAFF; especially Ms Zelda this morning. SHE WAS AMAZING & AWESOME. I just completed my Mommy's Day shopping early this morning. And Ms Zelda was friendly, welcoming with her beautiful, radiant smile at 10a. That made me feel joyous in my spirit, and not feeling some kind of way because I was way over my budget. Seriously, HAPPY MOTHER's DAY TO ALL THE BADA** MOMS. Who hold it down for ALL.

Located on the UWS (C train 96th st) is the only Home Goods in the city. Organized and relatively…read morelarge. Opens early 9a. Closes late 930p. Found some Staub and Le Creuset ceramic baking dishes and mini cocettes. Nite a TJ maxx and Burlington are across the st

After admiring the beautiful rugs on Aelfie's website for months, I finally made a decision and…read moreordered the 3x5 Aziza at a very reasonable price. Aelfie emailed the next day to apologize and tell me the Aziza was sold out in the 3x5 size. She showed me several other styles in that size and said I could choose one of those or size up to 4x6. Since I had my heart set on the Aziza, I told her I would size up and asked what the additional cost would be. She said there would be zero additional cost because the fault was hers for not keeping better track of inventory. Thus I received a gorgeous 4x6 rug for the price of a 3x5 rug. What a generous gesture! The rug arrived today and its vivid indigo-blue and creamy white stripes are even more beautiful in person. I look forward to purchasing more rugs from Aelfie, who is not only an enormously talented artist, but an ethical and admirable entrepreneur.

*Scene begins* young…read moreyet fading hipster accompanies his more elder/hipper expectant parent friends to this rug store in greenpoint. Under the guise of another craigstlist score like the $5000 credenza he'd scored off a guy on the upper east side just last week for $500. (I mean who says no to a craigslist run with the guy who scores a $5000 credenza at that kind of mark down?) They were two breeders with a keen eye for fashion and a strong nesting urge, and I just love nesting too so I was along for the ride. Anway this is all beside the point, but I feel like that's how Yelp reviews are supposed to be formatted. Obnoxious self indulgent personal aside, followed by earnest outpouring of love/vitiriol for local buisnesses. This review being one of the former. Aelfie's is located..... I don't know somewhere in Greenpoint, in what's essentially one of those old industrial buildings that have been converted into lofts/studios. You know like the pinnacle of chic these days. Probably THE best part was as we walked into the studio Peter Bjorn and John's Young Folks was playing over her iMac. It was almost too perfect on so many levels. The owner is a BA-bizzie, she was almost equally as pregnant as my buddy's wife and had such an awesome hustle going on . All the rugs were like either hand made in Uttar Pradesh and designed in her studio or sourced from markets in Instabul./Morrocco... I felt serious DIY #fomo. These are the kinds of buisnesses that the world needs more of...well I mean the world actually needs like a lot more important things than super cute rugs and throw pillows. But you know what I mean

There aren't enough stars to share with you the amazing experience I had with Ricky Kuma -…read moreespecially considering I was doing it 3,000 miles away. Picture this - the rug of your dreams is suddenly on sale - and I mean REALLY on sale. But the Pop Up is only open for 4 days, and they aren't willing to ship. Except this one person who works there steps up and say "hey, I can help!" So after 3 days of back and forth, and failures on the shipping side (nothing to do with the store) with only one hour to spare, you get a text telling you that it was finally picked up. I never stepped foot in the pop up, a friend spotted the rug for me and facilitated the transaction. She was horrified to hear someone (as she was actually buying 4, rather expensive, rugs) that Ricky shouldn't do this. This person actually got pissy about Ricky helping! About Ricky offering exceptional customer service - and yet he persisted. First, shame on the biotch who didn't want to simply put the carpet aside and wait for UPS. What kind of stellar experience is that for a customer buying a luxury product (regardless that it was on sale, it still wasn't free) Lucky for The Rug Company, Ricky Kuma was there to help, create an exceptional experience, and make sure that I got to add another Rug Company carpet to my collection. You see, obviously, I have a big mouth, so I want everyone to know about this great experience. But it could have gone the other way - and I could have started telling everyone to shop for rugs elsewhere - but instead - Ricky has a customer for life, and I will tell everyone about this exceptional service. BTW, these rugs are like miracles, they will make a room. And you better love it, because you will have it for forever.