Wow. Super accomodating. Awesome selection. Can get custom made. Really knows his carpet!read more

Ashok was great! We needed a larger & softer rug so I could crawl around on the floor with our 4…read moremonth old baby girl. He took the time to show us our options until we settled on the perfect rug. Our rug arrived on time and in perfect condition. Highly recommend!

Mark is amazing to work with and he has been helping us with the product selection, however, he had…read moreto go for a medical treatment recently and since then there is no once at Carpets & More to take care of Mark's customers. Upon calling last week, a member from his team spoke to me and promised to get back to me in a day on my query on pricing since Mark is away indefinitely. After a week long wait, I called back only to hear from the same person that he didn't remember that he would call back and that we can go to any other place and buy the stuff. This salesman probably forgot to follow up on my conversation and chose to take a aggresive stand to hide their own inefficiencies. Either way, not the best professional experience and I would be very hesitant to recommend this place to anyone anymore.

I cannot be more happy with the floor and installation by carpets and more, East Brunswick…read more Michael P knows his stuff and gave great advice. I already recommended him to a number of colleagues.

Horrible "customer service". I recently purchased a Smith & Oliver Organic Mattress from them via…read moreAmazon. The mattress is not as described and they refuse to return it. And since they are a third party seller, Amazon offers no customer service whatsoever to get this resolved. I would have to pay to ship it back to them which would cost more than the mattress itself. This company is scamming people. I would never buy anything from them again. This was their response: "I do apologize we are not able to assist with this return. If you would like to return, please feel free to do so with any carrier of your choice. Please provide us with the return tracking number and at that time we can issue your refund on the order." Seriously, buyer beware. Do not buy from them unless you just have money to throw away.

This company sells mattresses at affordable prices and are actual quality. The service was amazing…read moreand the showroom looked stunning. There were bad reviews in the past but they defined changed to a solid company and I would highly order from them again!

Amit is amazing period. We have been clients for many years and have been fortunate to have him…read moretake care of all of our prized rugs. We have purchased many items from him including wonderful runners for our stairs. He made sure they were installed with precision and pride. Amit takes personal interest in his clients and makes sure they are happy with his work.. He is knowledgeable, honest and meticulous with his craft. It is rare these days to find these qualities combined with great products and excellent customer service.. Merchants of Asia is highly recommended without reservation for all their wonderful handmade works of art. Dr. Babb

Great collection of all variety of Rugs at very good reasonable price. Owner is very helpful and…read morepatient. Highly recommend. You won't be disappointed.

They have the best selection of Area Rugs and also has made me a few custom rugs, the prices are…read morevery fair. Dora always takes care of me and is wonderful to work with.

This place has a great selection of rugs, carpeting and flooring. Dora and the rest of employees…read moreare extremely helpful. Best part is that you have a trial period for area rugs. If you don't like it, you can return. We ended up returning a rug and getting one custom made. We were able to pick the exact carpet color and style we wanted, and they were able to bind it and turn it in to an area rug. Will be going back soon to get rugs for our other rooms.

I would not recommend Princeton rug gallery. The first time I went there, I was quoted a verbal…read moreprice which was acceptable. Unknowingly, I was charged for the higher original price which was not realized until later. I decided to let this pass. The second time I went there, a rug of interest had two tags. the second tag was a discounted price from the original. I accepted the lower second tag price and did not realize until later that they had charged me for the original price. When confronted on the phone of this discovery, the owner denied that there were two price tags. I have a picture of the rug where the two tags were ripped off the rug leaving the plastic tag holders in the carpet. As a result of these two experiences, I would not recommend this gallery.

In the fall a redecorated my bedroom and was searching for a new rug. One weekend i visited…read moreprinceton rug gallery. The lovely owners were so sweet and spent quite a bit of time with me carefully discussing exactly what I wanted . I fell in love unexpectedly with a lavender / grey / wheat beauty , i thought i was going with something with more blue and green details . This is definitely an item that will be with me for a lifetime . I could not be more happy with the rug . Thank you.

I had carpet installed about 12 years ago and recently needed it replaced. The new carpet itself is…read morewhat I wanted and the installation quality seems solid, that's the only reason I'm giving three stars instead of one. Unfortunately, the installer left my home in a shocking state. I was in a meeting when they finished, so I only gave a quick glance and thought everything looked fine. Later, when I inspected more closely, I was stunned by the mess left behind. It was unacceptable and very disappointing to have to clean up after a professional installation. Great carpet and decent workmanship, but the lack of respect for my home and cleanup was incredibly frustrating.

We had carpet replaced and vinyl plank flooring put in a few years ago. I'm only writing this…read morereview now because every time I walk on my carpet or see the gaps in the floor I'm reminded of what a terrible job installers did. I hate leaving bad reviews, and always give companies a chance to rectify. First of all, my house is old, so the upstairs had leveling under the old carpet. The installers , who spoke zero English by the way, threw out the leveling planks and now I have holes in my floor under the new carpet. Every time I walk up there I step into a ditch. We had the rep come out to see but nothing was ever done about it. About a year or two after, we decided quite stupidly, to use them again for the vinyl floor. They did an ok job in most of the rooms except when you look at the edges by the walls. Huge gaps that don't butt up to the walls so my floors move and space out. Plus it looks sloppy. The trim they put around corners of wall doesn't stay nailed in, so everyday I have to push them back in. The other issue we had after installation was ink coming off the vinyl. It looked like dirt all over our feet and no matter how much I washed or scrubbed the floors it wouldn't stop. The company sent a woman to test the floors. We had a new puppy at the time who had a little accident. I sprayed a paper towel with the puppy urine cleaner and proceeded to wipe up the small piddle. Well wouldn't you know, the woman who was there to take a sample of the floor lied in her report and said we didn't clean up the urine with nothing but a dry paper towel! Now I'm a total clean freak and would NEVER leave dog urine on my floors! So this lie voided anything being done to rectify the situation. Thankfully, with no help from them, the ink seemed to stop coming up off the floor after a few more washes. However, the floors constantly show streaks and footprints no matter how much you wash them, especially after using their recommended floor cleaner. It leaves a yucky film. Now I'm looking at selling my house. I can't sell it with holes in the upstairs floor under the carpet. I'll have to get new carpet put in and spend more money. Oh, and the 6k carpet I bought is so cheap and is fraying all on the stairs. Mind you 6 k to carpet 3 small bedrooms, a 3 foot by 3 foot hallway and one flight of stairs. Another 6 k to do my downstairs in vinyl plank. My house is only 1200 square feet . I also recently needed a vinyl plank replaced in my kitchen due to a chip from dropping a pot. They charged me for an entire box of flooring and ended up replacing a quarter of my kitchen floor. All for one plank. Then they did it wrong and left a gap in between planks, and had to come back to fix it. That took an additional few weeks, I'll never use them again.

We were in East Brunswick, NJ staying with my mother-in-law. The house was in desperate need of a…read moredeep cleaning. They did a great job with the bedrooms, common areas, living, and family room. I recommend them for any of your carpet cleaning needs. Reasonable value for the price.

Wonderful did great work and truly made sure the job was done right. I had two couches and a rug.read more

I had my bedroom carpets cleaned today and the owner Craig was wonderful. The whole experience…read morefrom scheduling the work was seamless. Craig called me about a half hour before his arrival to let me know he was running fifteen minutes late. How thoughtful for him to call. He arrived , was friendly, professional and efficient. Carpets turned out great. Will definitely use Craig in the future. Thanks Craig

The Cleaning? Chef's Kiss. The Customer Service? Absolute Clown Show…read more Let me paint you a picture: I'm sitting in Las Vegas, 2,500+ miles away, trying to coordinate carpet cleaning for my rental property in New Jersey like some kind of long-distance logistics wizard. OxiFresh was my ride-or-die back when I lived there -- their cleaning is genuinely stellar, no notes. But oh boy, did Corporate have other plans for me. I called the franchise location directly and got connected to what I can only describe as a human answering machine with a script and zero problem-solving skills. She asked for my zip code, discovered I was ONE town over from their service area, and essentially said "not my problem" with a smile in her voice. Fine. I escalated to their big, shiny nationwide toll-free number -- you know, the one that implies they can help anyone, anywhere. Same song, different robot. And when I asked if they could at least point me toward someone who could help? Crickets. Loud, echoing, maddening crickets. So here I am, managing a 2,500-mile gap, a time zone difference, and a corporate policy so rigid it apparently can't bend one zip code for a loyal customer. I eventually found a local mom-and-pop shop that's been in business for 38+ years -- and shockingly, they acted like they actually wanted my business. Imagine that! OxiFresh, your cleaning crew is amazing. Your corporate policy department, however, needs a deep clean of its own.