Everything was amazing Went there twice in one week…read more Awesome food, service and price!

The food is kinda meh. The service is very good though. The it looks good but could be better.read more

The manager is most helpful and has a sense of humour. It is nice to get a sense of caring for…read moreyour customers, not typical of fast food chains. When the manager is hands on, it makes a big difference in the atmosphere of a restaurant, it''s smooth service and food quality. We love the nostalgic decor and music too. I give this iconic, one of a kind, favourite Spruce Grove diner a 10.

I love Jacks I've been coming here since I was little with my Grandma. Today I got her fave, a…read moremushroom burger. There was no sauce... 2 mushrooms, what gives? I've never had this happen before. Also the cashier forgot about me at the window. I love the vibe of this place, so fun! I love the nostalgia, coming here since I was a toddler. Hoping for more consistency going foreword, people work hard for their money and going out is a real treat. Please make sure you're giving people what they pay for. Will check my bag before I leave next time...

Very expensive average Burger Horrible rock like dill…read morepickle chips Save your money and go to Harveys !

Went to the spruce grove location. Food was ok. Was hot at least. Totally over priced came to…read more27.00 for 2 burgers one order of curly fries and two pops. 5.58 for two pops. unimpressed.

A bit too expensive for what you get. The steaks are ok but not exceptional. There were some very…read moreexpensive steak on the menu but we did not order those. The bbq vegs and spuds were tasty. It was not that busy but our waitress forgot a couple items we ordered. (wine , coffee) Overall the place is nice and cozy though a bit brighter lighting would be nice to read the menu.

I'm very disappointed in our experience here. We had a 5:00 PM reservation but weren't seated right…read moreaway due to a lineup, even though it was opening time. More importantly, my guest has severe food allergies and provided the server with a detailed "yes/no" allergy card for the kitchen. We were reassured her meal (a simple tenderloin and vegetables) would be prepared safely -- but it wasn't. She became very sick in the days after our visit due to an ingredient she should not have been given. For the price -- nearly double what we would pay elsewhere -- the lack of care and safety was unacceptable. We were also asked to pay our bill around 6:30 PM because they had another reservation for our table, even though we had only received our meals about 30 minutes earlier. I cannot recommend this restaurant for anyone with allergies or for guests who want to enjoy a relaxed dining experience. The customer service and attention to safety fell far below expectations.

We came here on a sunny day, Building was currently being cleaned, and was very clean for our…read moreduration of eating there. Bathroom did not have paper towel though. Food came out quite quickly, which was appreciated! The food was 6 out of 10 but did the job!

Boardwalk Burgers is worth checking out…read more I found it's location to be very convenient, but somewhat hidden. Unless I have a reason to go to a hotel in the same city where I already have a house, I will never have a reason to drive by and see it. The building is clean and modern and looks like just about any other fast food burger joint should look. The biggest drawback is the lack of a drive-thru so getting takeout is going to take an extra step or two. The burgers themselves are pretty good. They ought to be since they cost $7+ per burger. While this is cheap compared to a restaurant, it's twice as much as your typical burger joint. Are the burgers better than what you would get at McDonalds, Wendy's, or A&W? Oh, definitely. Are they *twice* as good in order to justify twice the cost? I'm not entirely sure of that. They have a number of unique offerings (including the Hawaiian burger or the chipotle burger) and they have a unique bun that reminds me of a hot-cross bun. The spicy chicken burger was decent and so were the milkshakes (including the bizarre peanut butter milkshake). The fires were a little expensive, but they had quite a number of options to spice them up - including poutine. I had the regular fries and they were unsalted and bland - kind of like KFC fries. I recommend going a few times to explore the menu. I'm sure you'll find that they rank on the higher end of burger spectrum.

Service here has gotten worse I got my order which was almost thrown at me in the drive thru. I…read moreasked for some ketchup for their fries she ignored me and closed the window I sat there for 5 min waving my arm and nothing

Been getting sick of A&W dry burgers and Wendy's doesn't have any junior burgers so I tried Carl's…read moreJr. the Famous Star on special right now for $3.50 tastes just like a whopper or better, great crunchy onion rings too, every time!! Added June 30, 2020! Tried the crunchy chicken sandwich and it's better than KFC A&W or anywhere!!! Onion Rings still Rock!!!

I was there with a large group of people, who have been to this establishment several times on Wing…read moreWednesdays in the past. The past experiences have all been fantastic and with a standard wait time for a large group. This evening was a completely different story. I am not sure the young woman's name, but I was with the group at the back of the restaurant. I got my ice tea with no ice in a timely manner; however another customer had to ask twice for his root beer, which in the end after an hour, I went up to the Bar and grabbed. As well, another customer had to ask twice for his beer that he ordered and when it didn't come out, he too had to go up to the bar to receive his beer. During this time, several other customers have arrived and been helped with drink orders and food orders being taken. My food order was taken shortly after 6pm, and at 720pm the waitress was told to come deal with our table as we were still waiting...... that was when we were informed, she hadn't put our orders in as the "page" was missed. I told her to cancel my order and that I wasn't paying for my drink at this point, and to bring the manager over. The manager was highly unprofessional and arrogant. I was pointing out that we had people order drinks twice and still not received them until we went up ourselves to get them. That is when the manager came back and said it's due to the fact that the large group was allowed here tonight, as the policy is to not allow large groups on Wing night. Which I find funny as I have been to three other event nights with this group on wing nights, one earlier this year. He then proceeded to laugh at myself when I said I was a server and was informed by him that he feels sorry for anyone who deals with my energy in person. Your server never once came to check on my table, we had to grab her each time. She was more focused on the larger tables around us, as they all were getting refills of their drinks, their food in a timely manner and their bills. I can understand large groups are harder on the staff, but when people who came in after yourself are getting drinks, and food..... when you ordered before them, and then you have to have someone else not from your table ask the waitress to do her job and take care of our table as others are noticing we are all just sitting there. That is horrible service and not only will I be sending this email, but I will be copying it and posting it on google and yelp, as well as Facebook. Not sure what happened, as like I stated before, the past times I have been there with this large group, everyone has been handled in a timely manner, but to have a full table forgotten and then the waitress to say she forgot to put the food orders in, as she "missed" the page but it took over an hour for her to even stop at the table plus she had to be asked to check on us by other customers, that's not right.

Ate there recently recently for the first time on October 2nd had been there a couple of times just…read morefor drinks before a movie food was good service was good will definitely go there again to eat

Burgers are always dry and food isn't always hot. Good tasting food they just always fall short…read moresomehow. You might have to microwave your food when you het home if it's drive thru.

Terrible service even for a fast food joint. Way too much salt. New pop machine is rediculous. Good…read morething they spent all the money on it to look good.

I'll be really honest - this would have been a 5/5 star review if only we weren't charged for an…read moreitem the restaurant brought to our table without us asking for it. We went to Browns Socialhouse in Spruce Grove for a special birthday celebration. We all ordered drinks including a bottle of wine, and we of course ordered entrees as well. We had an amazing time enjoying our meals, drinks, etc. and our server was AMAZING! This brings us to the finale, where a "Happy Birthday" dessert was brought to our table with sparklers, and we thought, "Wow! That is so nice!" However, Browns charged us full price for this dessert we never ordered. I'd actually made a special dessert to have later, so this was not necessary, especially since we didn't order it. I think if you're going to surprise your patron(s), they shouldn't be charged for said surprise. That is what took two stars off of this review because with the cost of everything nowadays, you shouldn't be allowed to do this. #poortaste

Not up to the standard of other Brown's. Slow slow service. Food is nothing special. It could be a…read morelot better.