This company is honest and professional! They do the job and don't try to up-sell you! We have a 10-year-old AC unit that is running fine but we hadn't done routine maintenance on it for a long time so I called another AC company and scheduled an "AC Tune-up" for the next day. The technician was very friendly and he kept pointing things out that were a result of our failure to do routine maintenance on the unit - such as a dirty drain and dirty coils. He checked the outside unit and joked about a dead lizard in the unit. When all was said and done he provided us with a list of things that needed to be repaired/replaced for a total over $4000. Of course he then suggested that it would be more cost effective in the long run to replace the unit and scheduled us with a sales rep for the following morning. We paid $69 for the visit and he said he did clean the drain. The next morning I cancelled the sales rep and called Harrison Hardy for a second opinion. That technician came out and did routine maintenance on our unit and found one $90 part that needed to be replaced (capacitor). The total was $255 and that includes another routine maintenance visit in the spring. That technician also said that the original technician had not cleaned the drain. read more