Absolutely love Carl Johnson's . Gifts for everyone. Amazing holiday shop yearly. Friendly staff…read moreand great parking

They have everything! The best finds for decor, clothing, gifts and much more. My favorites are…read moretheir options to cook with! Can't eat a single burger at home without their raspberry jalapeño jam. Such a gem!

Ron was great! He was at our house about 30 minutes after we first called. Fixed our range, checked…read moreit all out and gave us very good appliance advice.

They were the cheapest quote I got for a oven repair. They came out the next day, arrived early,…read morethe technician went right to work and did a great job. I would recommend them.

Spoke with helpful person on phone. Had a front load washer they don't serviced. The washer…read moredisplayed error code after trying to wash single Levi Jacket with "hot" water. The person took time to make suggestions on how I could clear the code. I did what she suggested and cleared the code. Excellent help.

I am leaving one star (which I have never done before) because when I bought my washer from EVA…read morewith extended warranty I knew that all I had to do was call, make an appointment and they would send a repair person out like they always had. Simple. But when I called 3 years later, still under warranty, they told me that they had outsourced the extended warranty contracts to a company called "Centricity" in Florida and that it was my responsibility to deal directly with them. Try Googling "Centricity complaints" and you will understand why I consider them to be a scam company from which I was unable to secure service of any kind after two weeks of trying; long/frequent hold times, closing case repeatedly without explanation, language barriers and getting automated product sales pitches with no other options when calling. So I gave up and bought a new wash elsewhere. EVA told me they were aware of the issues I was experiencing but when I asked to be reimbursed for a warranty which ultimately was not available to me they declined. In my opinion that this reflects unethical practices at best and fraud at worst. Buyer beware.

I have had to deal with them twice now and both times they have taken over a month to order and…read moreinstall an appliance (a cooktop in 2008 and now a dishwasher). They were supposed to install the dishwasher today by noon but when I hadn't heard from them by 11:30 I called. They told me the unit had arrived damaged and they had to get another replacement, they had no time frame on how long this would take and hadn't even bothered to let us know. My partner had to take half the day off work to make sure someone was home when they came and they were just not going to show or explain why and what was happening. One mistake I can understand but both times dealing with them and having issues like this is not the sign of good business practice.

It's been awhile since anyone left a Poletski's Appliance business review on Yelp, so here's a very…read morepositive one from late 2023! --First, we've been very loyal and satisfied Poletski's customers for many years--having bought refrigerators and washing machines that have served us well and having always had excellent customer service. A recent purchase experience, which initially was disappointing, turned into yet another very positive Poletski's customer service experience. Here's the story..... My partner and I just bought a used Kenmore brand electric dryer from their "Scratch & Dent" store annex. The price and warranty were/are really good and the dryer looks practically new. Several conversations with Ryan--the sales rep--were very helpful. He was knowledgeable and answered my many questions. Unfortunately, when it came time to hook the dryer up, we discovered there was no cord included. A call to the store confirmed that this is standard operating procedure for liability reasons, and we would need to buy a new cord to connect the dryer. We live 2 hours away, so this was a real inconvenience. I spoke with Ryan, who was sympathetic to my frustration, and he said he'd have Ross--the boss!!--call me. I didn't expect to hear from Ross, but sure enough, the next day Ross called me. He was extremely decent! He refunded the price of the electric cord and was a real pleasure to deal with--very nice, great sense of humor, old fashioned integrity, and committed to excellent customer service. My partner and I will continue to make Poletski's our Number 1 stop for buying all major home appliances. They're locally-owned (an increasing rarity these days). They prioritize integrity and customer service, in our experience. Their sales representatives are knowledgeable and helpful--thank you, Ryan! And they've got a great manager at the helm--Ross! Thank you, Poletski's! We're long-time loyal customers!

Terrible, terrible customer service. Called in looking for a part and the lady who picked up had a…read morevery nasty attitude when I told her what brand my appliance was. She got snippy and short and told me "go buy it online". Maybe people would want to support local more and the towns economy wouldn't be dying so much if people would just learn basic customer service.

Poletski's has been my family's go to for appliances for many years. We recently bought a news…read morefridge. Unfortunately the fridge was defective and we had to chose another. As we lost all of our food Poletski's made it right by giving us a credit to cover the cost of the lost food. Poletski's has a great section, knowledgeable staff and their new store is lovely. I highly recommend them and Poletski's will be my first choice the next time I need an appliance.

A few weeks back we lost our Kitchen Maid washing machine and after 20 years, the Dryer was tired…read moretoo. Kitchen Maid was a great brand, no longer in appliances. Several repairmen told us, LG is the new star, quality and price. So we went to Blacks Appliance in Yreka, who carries LG and at a price that equals any of the big box stores; and when we factored in the service and fees, there was no comparison. Blacks delivered and installed the washer and dryer, and installed both of them well, for no fee. They also removed the existing units, hauled them off for $35 which is the dump fee. The staff was friendly, knowledgeable, and responsive, answered all our questions simply, and made several suggestions about additional features and warrantees without being pushy. All in all, dealing with Blacks Appliance was about as pleasant and productive as you're going to get, and confirms small town living. Matt and Gigi Ryan Mt Shasta

We went into Blacks for the first time as our washer broke. Not only were they super friendly and…read morehad tons of knowledge about the products they carried when I price checked the washers with the big stores in Medford and Redding Blacks was CHEAPER! We will definitely be going back for any appliance needs!

Amazing repairs and sales. Very knowledgeable and honest! Highly recommended. Great for parts as…read morewell.

These guys are great. I recently rediscovered this business after some negative experiences with…read moreanother local repair shop. This family owned and run shop is professional.. great customer service, quick and thorough work, at a reasonable rate. I highly recommend them for your gas appliance needs.

Tim did a great job repairing our stove. He is very prompt and communicative. I would recommend…read morehim to anyone looking to have repairs made.

Five star stellar service. Tim at U Save has been a life saver. I was in desperate need of someone…read moreto help my uncle in Crescent City, CA. with appliance installations. Tim worked with me and my uncle to get the jobs done. Everything was professionally installed and is working great. Really appreciate his service. Will absolutely call again to see if he can help with anything needed in the future.