Ron was great! He was at our house about 30 minutes after we first called. Fixed our range, checked it all out and gave us very good appliance advice. read more

They were the cheapest quote I got for a oven repair. They came out the next day, arrived early, the technician went right to work and did a great job. I would recommend them. read more

Ron Quickly came and fixed my antique, reliable clothes dryer Sears Kenmore. No fuss, no muss.appliance. no electronics.....It was a simple fix, and now, it's heating up and drying my towels so SOFT AND smelling like freshly washed again. Fast, reliable, knew exactly what was wrong with it. Without charging me my whole pension check. Highly recommend Ron. Thank you for your prompt response and the resolution to my anxiety. Too expensive to replace ANYTHING these days now. Tariffs!?!? read more

Today was my 3rd time in 3 years calling Ron - same day and complete service. Today was the dryer. Before was washer and oven.

Ron was awesome came out like he said he would in a timely manner & fixed what wasn't really broken my bad but gave me good advice about future brands to buy. He also mentioned that the washer & dryer I have are in great condition & that I didn't need to buy anything new. Ron saved me about $2500. I also mentioned to him that in the future I would call him back if my current washer or dryer went out. read more

Ron is the real deal -- straight up. Fast call back, showed up on time, zero bullshit, all business...efficient worker, extremely fair price. My gas dryer stopped heating, and he got it up and running like a champ In less than 30 minutes. Definitely a man I'd call again for repairs. read more

My dryer stopped working. Called A1 at 8:45am - had it working by 10:45am. Would recommend A1 any time.

Knowledgeable but Unprofessional and Dirty (not covid-safe!): I can relate to many of the 1-2 star ratings posted here. I'm very sorry you had that experience, I did too. I thought I would get a clean, friendly, respectful, professional, covid-safe repair person at my door when I called Ron at A1, but I got the opposite. Pros: Answers quickly, shows up same day, spent two hours attempting to diagnose the problem, tried to find me a replacement, and DID NOT CHARGE for all that time and effort (this time). Cons: Impolite, interrupts, complains, swears frequently, refuses to work on certain models, asks nosy questions, makes shaming comments and judgments about things that are none of his concern, has poor hygiene, leaves everything he touches or walks on VERY filthy, and refuses to follow covid-19 precautions. I used Ron @ A1 a few years ago and he charged a $65 diagnostic fee then, was decent on the service but a bit cranky, though mostly friendly. This time he did not charge, but his behavior made that more than fair. On the phone, he interrupted constantly and forewent all pleasantries. When he arrived, his mask was around his chin the whole time, he did not wash his very dirty hands or wear gloves, he smelled like grease, metal and dirt and his dirty shoes left pieces of rubber, debris and dirt all over my floor. He left greasy handprints and dirt all over my appliances and everything he needlessly touched, including my phone which he insisted on using since he didn't bring his own. He did not respect my belongings or personal home space. He threw his jacket on the floor, dumped his dirty bag of tools all over my personal items including photos and keepsakes, repeatedly swore and complained about how stupid my appliance was, was unable to repair it and unsure what the problem was as he was unfamiliar with the exact model, but concluded it was "junk", threw an extra part he forgot to put back on into the appliance, slammed it shut and shoved it back, crushing part of it, refusing to plug it in because "it don't work anyway" then tried to get me to immediately buy a new one. He insulted me for getting rid of an appliance that didn't work very well anymore, he insulted my family for giving me my current appliance and buying a newer one for options, and he insulted my autistic daughter who was making noise playing upstairs; he thought the noise was cute when he guessed it was a boy but when corrected, he asked disgustedly, "A girl?? What's she doing up there?! She sounds like a crying dog!" read more

Ron came not very long after I called. He came and fixed my oven, just like that. Thank you, Ron. This takes place during the coronavirus pandemic. I wish this problem can be solved just like the way Ron solves my problem. read more

Refrigerator freezer worked but didn't cool the main box. Called him. After telling him model, he told me what to do. Vent from freezer was plugged with ice so no cold air reached the bottom. Had been working fine for 9 years until it didn't. Followed instructions and BAM, I fixed it myself. Easy peasy. I think that was great from both of us. Truly appreciate. Thanks. He didn't charge but I'm mailing him $20. anyway. read more

Very pleased with the service and the cost of said service. Called just as I was leaving the house, expecting to have to wait a while for help. He said, "Give me 15 minutes." He was prompt, had the parts, tools, and expertise to fix our squeaky dryer. The price was reasonable, too. read more

We had a new fridge that was damaged during delivery. The delivery company was unresponsive about making it right so I called A1. I left a message and got a return call in minutes. An appointment was scheduled for 15 minutes later. Ron showed up and was able to diagnose the problem immediately. The doors which were not aligning had been damaged at the hinges during shipping. Since it's a new fridge I'll be returning it but Ron saved me the hassle of trying to get the delivery company, who broke it in the first place, to come back and try. I'll definitely be calling Ron for future repairs. read more

Well, another 5 Stars for A1 Appliance Repair! We have an old but good dryer that stopped working when the door switch broke off. I called Ron - he said he was near the house and might have the part on the truck. Fixed the one problem - found another - had the whole thing patched up in 30 minutes. Thanks for the great work! read more

I call this morning because my oven wasn't working properly. Not only did Ron return my call, he was at my house this afternoon. He put the oven through its paces, eliminating the possibility it was a part. And he gave me me some workarounds to see if we can solve the problem. No suggestion that the stove is a pile of junk, even though it is an older model, and no push to buy expensive parts or replace the stove entirely. I'm glad to know I have an honest, reliable, courteous repairman I can count on here in Eureka. read more

Called to get help with my washer, he asked what brand, I told him, he asked what it was doing and I told him, he asked if it was electrical and I tried telling him "yes it has buttons instead of knobs" but before I could finish he interrupted me and rudely asked if it had a "push to start button" I said yes and he quickly said he doesn't work on it. I said "oh ok thanks" and he had already hung up. Incredibly rude. Do not recommend. read more

This company arrived to fix my washer within 40 minutes of my call, tore into it, fixed my water pump & had it back together & fixed in an hour. For this family of 6 it was a blessing to have our washer working again so quickly! Professional & courteous. Does not take CC cards. read more

My electric old dryer went out last week. Laundry was piling high. I called repair services in the phone book and was quoted high prices and long wait times. I thought well I will just go buy a new one. WRONG!! The prices were out of my reach for now. So I looked to tried and true yelp. It was my lucky day. I saw all of the stars on A 1 Repair and thought I would give it a try. I called and Ron answered. He could tell I was pretty concerned. He immediately was out with in about 40 minutes. He was courteous and knowledgeable. He fixed my old dryer in a wink. The repair for everything was low and he went the extra mile. I highly recommend Ron and would give him 6 stars if I could. Thank you Ron for the fine service. If you call him you won't be disappointed. read more

I'll give you that Ron's bedside manner can be a bit gruff and direct, BUT, the quality of his work makes up for it. I have him come out and fix all of our appliances in all 6 of our houses! He will respond immediately and let you know what needs to be done to do a temporary fix and a permanent one if they are not the same. His prices do not reflect the quality of his work. There have been times when he's come out and said he couldn't do anything and wouldn't charge for the visit. I had to insist he invoices us for the call even though he fought me on it! I also value his input and ask for his feedback now each time I buy any new appliances for our houses and am always so glad I did. He's a gem! read more

Ron is a local "gem". My dryer had stopped working and he came out w/i 24 hours...would have been sooner but I had a previous appt. He showed up on time; fixed the original problem and located a noise problem I had mentioned. Went to get a part and was back in a flash with it. Dryer fixed and humming like new. I was also having problems with the timer on the washer but the replacement wasn't made any more (machines were both 23 YO.) The washer was still serviceable. Next day, the washer died. I called him and he not only recommended the washer model that he felt would be perfect for me (and which CONSUMER REPORTS verified was the one) but sent me to the store that carried it at the best price. 2 days later, my new washer was here. His rates were reasonable, his service impeccable and there was no charge for the time spent with me on the phone for the advice. I wish more professionals in my town followed his work ethic. Thanks again, Ron! read more

Very unprofessional, called to see about getting our refrigerator fixed. Asked about working on a Samsung refrigerator, he states "I don't work on Samsungs" we asked "why?" "BECAUSE I DONT WANT TO" hangs up the phone without any context. Would never recommend trying to do business with someone so rude. Would give 0 stars but y'all know the rules. Horrible. read more

Awful awful service. Charged me $65 for 5 minutes of "diagnostic" check. All he really did was check plug in and fan. He also treated me very disrespectful and demeaning. Called another repair man, he spent way more time giving me the inspection I needed. I called A1 to inform him of the better job I got from someone else. He became enraged and called me a liar. He also said he didn't want to deal with me as a customer and would return my money. He never refunded me. read more

If I could give a zero I would. I applied for a Sears appointment for a problem with my refrigerator. I listened to the whole talk on COVID and ensuring the safety of their employee when they came for the appointment between 1 pm and 5 pm on 8/19/2020. I am sure that most people hate when their medical provider cancels an appointment on them at the last minute. Well, this is what I did for my patients...I cancelled to get my refrigerator fixed. ONLY TO HAVE THIS COMPANY NOT SHOW TO THE APPOINTMENT I called Sears at 445 pm as I had not heard from anyone and was told my appointment was rescheduled, without my knowledge, to 4/21. this means I would have to cancel another clinic day at the last minute with patients that need me, so apparently A1 appliance does not care about me, or any member on my patient care load. At 445, 448, 450, 455 they did not answer the phone before I left a message with these details and requesting call back from manager/CEO/other person that could help with their no show rate re: their company. When I finally get ahold of someone, ummm...they are done for the day, sorry. Sorry???? If your practitioner cancelled your visit, and then cancelled again, would you accept sorry from me??? No, you would be really mad that I did not see you for your medical condition that you had an appointment for!!!! read more

I've never called an appliance repair service, but now a year into home ownership, our dryer went out. Being an old sturdy Maytag, we thought we'd try fixing rather than getting something else. I called A1 on a Saturday around noon, expecting to just leave a message, however Ron answered and said he'd be over in 30 minutes. He was on time, tore apart our dryer, replaced the ignitor, I gave him $100 and it was good as new. Thanks! read more

He works fast and efficiently and carries a lot of spare parts with him. Ron will tell you whether you might be better off putting your money into a replacement. He fixed our dryer recently and he gave us all the options. read more

WOW. I read all of the great reviews on here on was confident with my decision to seek washer repair through A1 Appliance Repair. I called the business number at 9:45am- no answer, left a voicemail. On their voicemail it listed a cell phone number to reach as an alternative if they're out on a job. I called the cell number- no answer, left another voicemail (and apologized for leaving two, I didn't know which was best to reach them at). I got a return call at 10:40 am. I had put my phone on the kitchen counter earlier and was cleaning. I ended up not hearing the phone ring while I was doing the dishes and missed the return call. When I noticed 10 minutes later I first checked my voicemail but he didn't leave a message. I called back and again, no answer. 5 min after that I answered the return call. When I picked up the phone, before I even had a chance to say hello, I heard a man yelling into the phone "ANSWER YOUR DAMN PHONE, UGH!". (At this point my phone was on it's second ring... he could not have been "waiting" for more than 10 seconds.) I was taken a little aback by the initial greeting but once past the initial shock I joyfully said hello and thanked him for the return call. He didn't reply with any pleasantries and went straight to, "Well did you think to clean the filter on your washer?" Once again this was in a not so nice manner. I said yes I cleaned the filter and also bailed out any water sitting in the washer. He replied "I don't work on LG washers (I left that info in the initial voicemail), okay?!" I started to reply to thank him anyways but before I could finish he hung up the phone. I'm glad I missed the bullet of working with them. I'm surprised by all of the great reviews on here. Maybe he was just having a bad day, but still, you work in customer service. Cheer up. Don't be so rude. I'm calling during your normal business hours to discuss hiring you for a service and you're acting like I'm being such a hassle. If you didn't work on LG washers, you could of left a voicemail the first time and avoided the "hassle" of playing phone tag. Also, I called you 4 different times, 3 of which you didn't pick up your phone. I fail to answer your single return call and you have a tissy. read more

I got such great service from Ron when he checked out my washing machine. He was very friendly and helpful and we had a nice conversation as he worked. I definitely recommend him highly! read more

Ron was very courteous and had my oven working in no time. Same day service! He took the time to explain what he was doing, and gave me suggestions for extending the life of my stove. He even helped me clean underneath it before putting the oven drawer back in place. I will definitely use his services again in the future. read more

Called A1 Appliance when my dryer stopped working. Left a message then called the cell phone number provided by the machine. He picks up and I proceed to tell him my problem. He cuts me off with "yeah, I got your message and I'll call you back when I can". That was 2 weeks ago, he has yet to call me back. My husband called him last week asking how much he charges to come out and diagnose the problem. He responds with "I don't give free estimates". He didn't ask for a free estimate, he just wanted to know how much he charges to come out and give an estimate! He asked what kind of dryer we had and when my husband told him, his response was "I hate working on those dryers. I'm not going to do it". A repair man who doesn't do repairs? Don't waste your time calling him if you have newer appliances! read more

So maybe not the most conventional guy in the world, no flowery sales pitches and maybe a bit abrupt but he won me over! Fast, honest, knowledgable... What more do you really need? Faster and cheaper than the other guys and learned a few things along the way! Thank you Ron! read more

The owner is great, super fast response time and really easy to work with. I called around 9:45am on a Monday to have my leaking washer looked at. He was at my house by noon and swapped out the water pump within 20 minutes. His rates were very reasonable, will definitely use him in the future! read more

The owner talked me through a fix for my refrigerator on a Saturday by phone! Great customer service. I'll call him again if I need another appliance repaired. read more

Excellent service, prompt response, and reasonable rates. I couldn't ask for more! Will definitely call on him again. Thank you!

Very fair and helpful. Repaired our dryer quickly and let us know what future problems might pop up in the future with our brand. Very friendly gentleman as well. Highly recommend A1. read more

Quick and friendly service. Ron also gave me some tips and tricks for taking care of my appliances.

We had two businesses recommended by friends to fix our older washing machine, but only one was available to come right away. Ron came out, made an expert diagnosis about what was wrong, had the right parts with him, and in less than an hour had our machine working again as good as new. He is an experienced professional and a gentleman and his rates are very reasonable. We highly recommend A1 Appliance Repair. read more

Showed up in one hour and got the job done right the first time for a better price then the big guys. Ron does great work!

I was impressed how promptly Ron came out to fix our stove, get the parts; and was flexible to work with our schedule. He is resourceful, pleasant, and knows his stuff. I highly recommend him. read more

I bought a GE drier a little over a year ago. Then, 9 months in the drier malfunctioned and filled my home with natural gas. It took a week or so for parts to come in. 3 months later I smelled gas in my yard coming from the drier vent. I ran inside to find my entire house filled with gas fumes again. Tech came out and ordered parts. Took 3 weeks to come in. They changed the parts and found that the motor froze up from sitting. Ordered more parts. It's been 8 weeks now without a drier. They came Tuesday with the parts and guess what. Drier is still broke. We have called twice since Tuesday and not even a return call from anyone @A1 Appliances on the status. Everyone that knows me realizes that I headed up a service department for many years. To say I am disappointed in the Drier and the customer service level does not come close to describing my disappointment. We have purchased all of our appliances through A1 for our rental property renovation and our home, never questioning price. You would think management would pay attention to that and at least return our call. read more

Great service!! Got my gas dryer fixed and running in a jiffy. Ron knows what he is doing ! Great price . I would really recommend him if you need appliance repair. Take it from me, because years ago my father did appliance repair so I know a little about the business , A1 Appliance repair is your go-to guy. read more