I had booked my appointment a month in advance as most people do. And here is the communication I…read morereceived after being with this salon for years: (I just feel other people should be aware as these are expensive appointments) Da Capo: Hey Tisha, Da Capo front desk. Alli had a cancellation for tomorrow and is wondering if you wanted to come in a earlier for your appointment? She is thinking tomorrow at 315? Me: Hi there! I'm sorry I would have loved to but I can't I have work appointments scheduled tomorrow. I'll have to keep my appointment for 8/28 if that's ok. Da Capo: No worries, just thought she would offer. Me: I appreciate that thank you guys! (Next Day) Da Capo: Hey Tisha, Da Capo front desk. I am reaching out aboutthe appointment on the 28th. There was a mix up with Alli's books, unfortunately she is not going to be in the salon on the 28th. However, we do have a stylist available that same day but the appointment would be with Megan at 9 am. By chance would you be okay with seeing Megan ? We are so sorryabout the mix up. Me: Hi there! I'm not sure how comfortable I feel with a new stylist, I haven't been successful in the past.. that's why I travel for my hair appointments. It is a little strange that you reached out yesterday to re-schedule my appointment for today.. and I mentioned my appointment on the 28th but now she's unavailable.. Da Capo: She was not available to start with unfortunately, We completely understand. I am happy to see if Alli has other days available. *Remind you people schedule these appointments months in advance and take time off from work. Thank you

I booked my appointment online 3 weeks in advance. Sent photos of current hair and inspiration for…read moremy appointment. Less than a week before my appointment the salon texts me and asks me to reschedule. They require payment information in case you don't show up for your appointment but then they are the ones who can't show up. Pretty unprofessional. I'm taking this as a sign not to get my hair done here. Going somewhere that will make me feel valued and won't waste my time.

New in town, it is not easy to find the right hair stylist…read more Surprisingly, I was able to find Beatris. She did an amazing job on fixing up my hair. Her commitment and passion to work on my hair made me fall in love with her work. I will definitely come back. She is a keeper forever. Highly recommend her!

I bought my wife a gift certificate here and when she went in, they wouldn't honor it because the…read moregirl who set it up no longer worked there.

I just moved to the area from Florida and was nervous about finding a stylist/colorist in Paradise…read more I went to "A Cut Above" and was thrilled with the results. Tonia was great getting my brown back to blonde without the brassiness. She gave me a lift with a layered trim and I couldn't be happier. Yes . .. I am a fan.

I went to A Cut Above with extremely long hair, clear reference photos and one request:…read moremedium-sized, full, defined curls. I also explained that another stylist had previously damaged my hair and that trusting someone again was difficult. Dianne began cutting without first confirming how much length I wanted removed. I did not see her perform a preliminary test strand or check a test curl before removing the rods. I firmly believe my hair was not sufficiently saturated and the solution was not left on long enough. Before I even arrived home, I called because an entire section had not curled. That was only the beginning--the remaining curls fell out within hours. I followed every instruction and waited exactly 48 hours before washing my hair. Time-stamped photographs prove the curls were disappearing long before that wash. Within days, there was barely even a wave left. My hair was frizzy, wiry and uneven, and I stayed home because I was too embarrassed to go outside. All I wanted was an apology and a full refund. I received neither. When I reported that the perm failed, Dianne did not ask what happened or express sympathy. She immediately focused on telling me I should not have washed my hair early, even though I had not. When I explained that I waited 48 hours, she said she had no proof. She blamed me and defended her formula and timing instead of acknowledging the visible result. Dianne then claimed an in-person examination was required by "policy." No such policy was disclosed, provided in writing, posted on the salon walls or presented for my signature. Owner Tonia later confirmed that neither she nor Dianne had a written policy and that nothing was posted on the walls. I provided extensive time-stamped photographs, but they were dismissed as insufficient. I briefly agreed to an inspection, then canceled after Tonia called me before reviewing all the evidence, raised her voice, made assumptions and accused me of being unable to regulate myself while she was yelling. I experienced her treatment as hostile, demeaning and bullying. A failed service could have been resolved with compassion, an apology and a refund. Instead, I was blamed, dismissed and treated with hostility. I have retained the receipt, reference photos, time-stamped images and complete conversation. I left with failed hair, no refund and no apology. I cannot recommend A Cut Above.

Amy did such a great job on my hair! Was a great price+service and I was able to get an appointment…read morequickly by using the waitlist!! Love this place and coming back for sure.

I visited Salt & Honey Hair Salon on March 3 after ChatGPT recommended it, and Sayge exceeded every…read moreexpectation. The salon itself is lovely--ample parking, beautifully ventilated, and filled with natural light. Sayge was ready for me even though I arrived a few minutes early (I truly appreciate punctuality). We had a thoughtful conversation about my hair goals, and she carefully assessed my hair before offering professional recommendations I hadn't even considered. She spent about 4.5 hours working her magic, and the results are stunning--by far the best hair service I've received in Chico in the years I've lived here. I'm very sensitive to beauty products and chemicals, and everything she used was gentle and perfectly suited for someone like me. Sayge is young but clearly highly skilled, creative, and thoughtful in her technique. Considering the time, care, and quality products, her pricing is very reasonable. I highly recommend it!

I got my hair cut here a couple years ago and it was perfectly fine. Just went again and had a…read morepretty bad experience. I showed Daryl pictures of what I wanted and ended up with sides that were two different lengths (even after I pointed it out) and the bangs were shorter than I wanted. He didn't check in and see if I was happy with it at any point. I had to go home and fix it myself so I wasted my money. I like the quirky vibe of the place but it didn't feel very clean and the water hose thing was making a screaming sound when he was washing my hair. Nice guy but yikes.

I would give it a zero if I could. States they are LGBTQ+ friendly yet I was misgendered more times…read morethan I could count. Daryl washed my hair before cutting and my whole shirt is drenched. Extremely inattentive. Daryl is a bulldozer. Be prepared to fight to get a word in. Shit talked previous employees and called them eyore. Now I have to cut my own hair at home to fix this mess! Don't go here!!!!!! Terrible

This salon is THE BEST in the area. Whether your in need of a trim, color, update to your current…read more'do', touch up, ombre, or just an all around hip update to your tired and dated hair, this is THE PLACE to go in Chico. It puts all the other salons to shame, these girls KNOW THEIR SH*T. If your ready to have the pros work on your head, mosey on over to the Cutting Room and git yer hair did. You wont walk out wondering who made you look like a gerbil was left sitting on your head and most importantly, you'll get the cut YOU WANT not the cut the stylist wants to give you (such a pisser when that happens). These ladies have been doing hair for years and they are serious PRO'S. If your looking for a new stylist because yours sucks (or your new to the area) save yourself the "bad hair cut" drama by bringing your hiney over to one of these ladies seats. You'll leave with a grin and a kick ass hair cut- Promise :)

Rachel was great about booking, so reasonable about hair coloring pricing, and gave me a lovely cut…read moreand style! Was hard to find inside the Renew Spa, but now I know where to go for a massage, facial, and hair style!

I was skeptical at first only because I've never gone to an operation out of someone's home for…read moresomething like this, but honestly I was completely blown away with how well my hair was dyed to a tasteful blonde and cut expertly! Grace has been working with hair for decades, and her acumen really shows. She uses premium products, and I feel so confident not only with my look but also trusting her to deliver the next time I need her services again.

One of the nicest people I've ever met. My hair was really short and she was able to pull off a…read morereally good perm! She's got my business for the future. Amazing Grace!

My absolute favorite hair salon . I truly feel so fortunate…read moreto be a client here. From the first moment I met my stylist, Sunshine I felt I had known her for years. Kind, extremely responsible, very talented and warm. Listens to my needs and helps me to achieve the look I want without over processing and always keep hair health a priority. Sunshine's blonding skills are outstanding. Her attention to detail and foil procession are amazing. The salon overall is so welcoming and inviting. Super high ceilings, big front windows for natural light, comfortable stylist chairs, great downtown location and the most gorgeous plants throughout the space. They also have the new parking meter kiosk right outside the door so you can add $ to your space while your color is processing (this is a big deal)!

My sister and I needed hair color jobs, so we booked appointments with a stylist named Alyssa…read more Alyssa no longer works there because she moved out of the country to be with her German boyfriend. Well, after she did our hair, she over-charged used us way too much her services because the total came out to be more than I expected. However, I didn't worry about paying for it because I had my old man friend who was waiting the entire time pay for it! Haha :) I guess you could say those alcoholic drinks Alyssa offered us came in handy because it got him drunk enough to do whatever she wanted. lol! She actually did a good job, my hair turned out super pretty. Would've attached photos of it but I shaved off my hair once I broke off my friendship with him. YEAH! Now that he's depressed, I'm loving my natural thick wavy black hair much better.