Terrible customer service - do not waste your money here! I had to shell out hundreds of dollars to…read moreget tires they didn't have in stock and 8 days later they still had not called to inform me of their arrival. I had to do 3 different phone calls - Gage, Davinci, and Nate - all were supposed to call me back with the status - after I had to call them - and failed to do so! I finally found out the tires had not even left the shelf of the other store so I canceled my order but first had to wait for 15 minutes on hold so he could help customers that came in after our phone call! Steer clear! Go to Sam's Club, Costco or anywhere else!

Grayson was great! Went in spontaneously and needed 4 new tires. Grayson got it all lined up &…read moreluckily they had the set of tires & got them on & it was an easy process. I immediately drive it for 2 hours on the highway & in town & what a difference in the experience. I know this is a Team effort, so thanks to the whole Crew for doing a great job! This specific shop has serviced my 1st set of tires since they opened so many years ago. Always friendly & gets the job done!

Had two issues come up on top of the other & Big O came to the rescue. They Inspected to assess the…read moresituation & give an estimate for repairs. With the green light to the estimate, the service was done expeditiously & I was able to get home from work & back again. Solid work! Appreciate the service from Stanley, Rob, & the whole team!

The staff is great and making last minute accommodations. They work relatively quickly and pricing…read moreis pretty good compared to others.

These guys are fantastic! They are very friendly. They are fair, reliable and honest. The only…read moredownside is their parking lot- it's a bit snug in there- but they make it work!

Highly recommended. Needed a pre buy inspection and they got right to it.professional service,…read moreprompt and responsive . Saved me a lot of headache and trouble. My new repair shop .

Oades in Lees Summit, Mo. is HIGHLY, HIGHLY recommended a zillion percent!…read more My little MINI died Monday 4/27/26 from a"Recall" & engine problems. Not only did they send someone to come & pick me & my service dog up. But they called "Jim's Big Tow" truck service to come get my MINI. Thank you Tyler you were such a God sent! Being a bit disabled it was so greatly appreciated beyond words! I will ALWAYS recommend & use Oades! Thank you all VERY MUCH! Julie R.

This is the best mechanic shop in KC! Very friendly staff and they do great honest work. I have an…read moreold truck that they have done a great job with keeping on the road and running great. Their pricing is way better than a dealership too. I would highly recommend these guys!

My birthday cake was actually a gift which was a pleasant surprise. It had everything I could want…read morein a cake on it to include being my favorite color and the succulents were really cute!!!

I stopped to fill up the gas tank. Gas is the same price as QT. I've never seen that before.read more

Alignment warranty not honored. Every excuse under the sun! Front tires worn EQUALLY on insides?…read moreYou must have hit a pothole, didn't rotate tires( not driven enough to rotate tires), finally, you have a ball joint that needs replaced and they wanted $500 to that job. The part is under $40 plus another $95 for Alignment when it should have been covered under 12 mo. 12,000 miles! There was nothing wrong with ball joint! Save your money and time and go to Discount tire they are honest!

I'm new to the area and noticed some startling sounds from a wheel. I'm a woman so I feel like…read moremechanics don't always know how to explain things to women, can be dishonest, and will even try to get more money out of them. I did a lot of asking around and multiple women (and a few men) recommended this place. There is a very knowledgeable but warm woman who runs the front desk. She explains things very well. My issues were resolved in an hour and a half! I brought in water and homework expecting to be there all day. She also made sure I was paying the correct amount and I felt the price was very fair. I will definitely come back.

I called them in the am and they had my tires ready by 2pm in the afternoon and said they could…read morehave them installed same day. I was given a quote on replacing all of my tires of $540 'out the door.' That is an unbelievable (and unbeatable) price. I couldn't believe my ears when he told me they're installed free of charge- mount and rotate. They specialize specifically in tires only but they gave me a place to get an alignment done as well that offers reasonable pricing as other places were wanting to charge me significantly more. The staff are friendly and were very honest with me. It was a great experience. I'll be coming here from now on for all of my tire needs.

Great service and very quick turnaround if you're needing your tires done quickly. I wouldn't buy…read moremy tires anywhere else.

Why would you ever need to bring a car into a tire shop when the tire shop can come to you? This…read morecompany is very professional, you can track how long it takes for them to arrive, and I've never had any issues with them handling high end wheels. They use vinyl tapes to protect the wheel finish which is a good attention to the details.

I try to contact Mr. Anoob regarding the battery he installed for my car and still under warranty…read moreand its dead now unfortunately he's not replying. What you suggest me to do.

I stopped by the Firestone in Raymore, MO on Saturday, September 27, 2025, to ask if they do state…read morevehicle inspections. While they weren't able to help me that day, the customer service I received was outstanding. Sean (I believe he may be the store manager) greeted me right away as soon as I walked in and asked how he could help. I explained what I needed, and he let me know they didn't have an opening until October 12 and that state inspections aren't available on Saturdays. That was good information to know! What impressed me most was that even though they couldn't fit me in, Sean went out of his way to give me 5-6 other locations nearby in Belton that offer inspections. That kind of effort really stood out. Even though Firestone couldn't help me directly, the level of customer service I received would make me highly recommend this Raymore location for any of your car service needs.

Honored the online screenshot of lower price while the coupon did not have a barcode! Great…read morecustomer service , fairly quick too

Had 4 tires put on today. Great price, great service. Five stars +, Go there…read more Greg Clayton

I called before going in and they said it would be an hour or so before they would have my tire,…read morethey were going to call me. never called, so I called. they said to come in. I got there, the tires were not there yet. it took an hour to hour and a half for my 2 front tires to be replaced. upon receiving the bill, there were charges for things I was told I wouldn't be charged for. cost me $308 for my two front tires! I could have gone to Walmart for better and cheaper service! do not trust them with your vehicle! very unprofessional and expensive!