Ordered a set of Cooper Cobra GT for my classic Oldsmobile , I had the wheels off the Car and rings…read more& Center Caps, then I was informed that their would be no cutting in line, IL have to wait at least a hr and a half , figured just pay for then have them installed somewhere else, got them home and found that 2 tires were 3 years old , so that's half the life I just gotten beat out of, won't go back.this is the 2nd set of tires, 1 set no problems, I guess this is a way to get rid old tires that should be destroyed

Got tires from here... a little over a year later I'm having problems and need to get the wheel…read moreoff... I cannot. It's super overtightened! Then this weekend all the studs on one of my tires broke. Had to replace the hub and the wheel. The tow truck driver who retrieved me from the side of the road at 2 in the morning said I was very lucky and it was clearly a result of being over tightened. Thankfully the shop it was towed to checked the rest of my tires and said they still looked ok.

Three visits to Olathe Jeep and more than $600 and my Wrangler was still acting up. So, I took it…read moreto Burnett and they actually drove it and experienced the problem--Olathe Jeep never took it off their lot. I spent less than $200 to have Burnett replace a sensor and my vehicle has been perfect ever since. Sometimes an automotive technician has to do more than just plug a computer into the car to see what's wrong. Burnett gets that.

I have been in two Burnett Automotive locations - one at Olathe by Garmin and another at Quivira…read moreand College intersection in Overland Park. Every time I go there I receive fast and thorough service, does not matter if my need is small or big. I also know that they are not going to recommend something I do not need. I am very happy with their prices, too!

Great service. They did a quick oil change and made suggestions I can look into myself. They were…read morevery transparent about everything they were doing and called me about anything that needed to be fixed. Dale was very helpful.

I had a starter issue that they could not duplicate. I went to pay for their time. They said no…read morecharge. Great people. I am a customer for life now.

My husband got a quote for my new tires. I had a great experience calling them up, got an…read moreappointment the next day, a Saturday, at 1pm. I brought my car in. They were ready for me. Quickly took my key. I walked over to the Starbucks and waited about an hour and a half. Got a text that my car was ready to be picked up. Came back, checked out, paid. The tires were on sale! Great value. Service was kind and helpful every step of the way. Thank you Burnett!

Can't find a more honest, competent shop to bring your car, jeep, truck or corporate vehicle to…read morewith the friendliest employees​​​! Been coming here adamently over 10+ years ​​​​​​​​​​​​​​​​​​​

Why would you ever need to bring a car into a tire shop when the tire shop can come to you? This…read morecompany is very professional, you can track how long it takes for them to arrive, and I've never had any issues with them handling high end wheels. They use vinyl tapes to protect the wheel finish which is a good attention to the details.

I try to contact Mr. Anoob regarding the battery he installed for my car and still under warranty…read moreand its dead now unfortunately he's not replying. What you suggest me to do.

Jerry, Kristi and the Goodyear team always provide great customer service. I will definitely keep…read morecoming back to this location in Lenexa!

Do not under any circumstances take your car here. Two weeks after dropping my car off here for a…read moreroutine repair I called and asked for an approximate date it would be finished. They told me it would probably be another week. 2 weeks after that I called again and was told they had no idea my car was even there. It had been sitting there for an entire month completely forgotten about. Please NEVER step foot in this place.

It was evident my gto was much lower than stock height and also had a carbon fiber front splitter;…read moreI agreed to the alignment after they SAID they had a lift alignment machine, sadly that was not the case as it crushed the splitter, flared both right and left sides of the front clip. Caused the hood to become unaligned with the rest of the front parts. They also had left a screwdriver under the hood of my car which dented it and also seared a perfect indentation of the metal part in the lining. If you think I'm just a 'complaining Karen' this pic speaks for itself.

They tried to force my lowered car w a splitter onto their ramp alignment machine a ruined the…read morefront clip and splitter. Instead of suggesting I go to the olathe location which has a lift they did this to my car. Never heard back from customer complaint center so I just filed a small claims case for over $1000 in damage. Lenexa location has the worst manager I've ever encountered at any business establishment I've ever been to. Told me to get out and never come back when I called them out on it. Thank god I took before and after pics and had the olathe manager confirm the damage and had three witnesses w me when I went to get my alignment. NEVER GO TO THIS PLACE UNLESS YOU WANT YOUR CAR DAMAGED SHARED ON FB AND EVERY CAR GROUP(approx 25) I AM APART OF. I WILL GET THE WORD OUT ON THIS TERRIBLE CUSTOMER SERVCE AND IRRESPONSIBLE AND DENIED DAMAGE AS MUCH AS I CAN. FOX 4 PROBLEM SOLVERS HAVE CALLED ME BACK TO DO A NEWS STORY ALREADY. DO NOT TAKE YOUR VEHICLE HERE

Called and spoke with Joey. He got me in late Friday afternoon and turned around in a little over…read morean hour with a new set of tires. Bridgestone tires are riding well so far. Friendly and fast service.

Horrible customer service. Was told when I brought my car and it's slow and will have you in and…read moreout in 20 minutes 45 minutes later they haven't touched my car and said it'll be 10 minutes. 10 minutes later they just started on my car horrible management would not recommend.