This was one of the best car repair experiences I've had. The associates are incredibly nice and…read morethey even have a complimentary shuttle service. They did the repair very quickly and kept me up to date on status and didn't try to upsarge me a bunch of stuff I didn't need which was a welcome relief. They even had homemade cookies when I went to pick up my car. The price was very competitive compared to other places as well Great people!, Great service and highly recommended.

I don't even know where to start... I had an appointment…read moreset for Tuesday. I was getting my transmission serviced. I dropped the vehicle off in the morning as agreed. They made sure they had all my information. As you can see in the screenshot they texted me to confirm my appointment. My first clue should have been when the lady behind me was greeted and assisted before me, I realized we were not probably getting the same service but I thought that the man assisting people was rude for not acknowledging me at all, even after we had eye contact. We agreed that my wife and I would not be waiting, and would pick it up in the afternoon. When I got the quote they said a couple of hours. So at around 5:00 I called to see if the service was complete. I was then informed that my vehicle was on the ticket for tomorrow. I completely understand that things come up and life happens, and that my vehicle was not an emergency, or broke down. I was just dumbfounded that they didn't reach out to me in any way! I told the person I spoke to on the phone that I was on my way to retrieve my vehicle. When we got there I went in and spoke with a lady about getting my vehicle. I expressed my disappointment, frustration, and confusion. I did lose my cool and used profanity at the very end of our conversation. I had apologized for my attitude and said may I have my keys please. She agreed with my frustration and then told me my vehicle was being pulled up for me. That's when I freaked out, why in the world would you have to get in my vehicle, adjust settings for YOUR COMFORT, and roll down the windows and move the mirror, just to move the f***ing vehicle literally like a parking space! I just couldn't believe you can't do the service when agreed on, not contact me in any manner saying, Hey we are keeping YOUR vehicle longer, and then act like you are doing me some kind of favor by moving it! Get the f**k out of my vehicle. Needless to say, we did not get anything done to our vehicle at this location, but we did waste time, and effort. Thanks for nothing but frustration! I would a negative number if possible!!

Battery: dead Schedule: busy…read moreAvailability to take car to dealer: no Mobile service needed: yes Prymo did a fairly primo job for me. My car, like many cars that are on the market today, has tons of bells and whistles, so adding a battery means doing a reset and reprogram. Guess what? I don't have the tools or the knowledge on how to do that. Could I change a battery many years ago? Absolutely! Could I change a battery now? No way... That's why I needed someone with the tools, the know-how, and the availability. I put in a request via Yelp to get a project started, and Prymo was the first to respond and had availability the next morning. They sent a tech to my house, he quickly diagnosed that the battery had no charge left, even though I had a jump the day before, and he commenced replacement. I didn't have to do anything other than do what I usually do, which is work from home. Fast-forward a half-hour and the job was done. I had a new battery, the tech had reprogrammed everything to its proper state, and he was on his way. Prymo accepts debit and credit, though a credit card purchase will come with a 3% charge, which is very fair since that's what the banks stick to the business. It wasn't cheap, but most of the cost was in the actual battery itself, which came with a five-year warranty. Great response, simple to navigate and schedule, and the tech was professional and skilled. Great experience and highly recommend if you're in the same situation.

From the owner: Prymo Automotive Service Inc is an automotive repair shop that offers an mobile mechanic service…read more(meaning we come to you). We have over 20 years experience in the industry and ASE master certified mechanic. We are a small family owned business based out of overland Park that take pride in it's quality of work and customer service.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

We've had service done on my 4-Runner and my Ram truck. They are very knowledgeable and friendly…read more Fair pricing and fast service. We won't take our vehicles anywhere else.​ Highly recommended!!!

Honest is the truth. The guys wont up-sell you on anything unecessary ever. Been using them for my…read morebusiness/personal vehicles since around 2020 with no issues. They're very upfront, honest, and affordable in my opinion. Turn around time is usually pretty good even though they always seem to be very busy. Skip the dealer if you can and go here.

I've been going to this mechanic for years, and my wife's family has trusted him long before that,…read moreand for good reason. He's the kind of mechanic you hope you find but rarely do. Straightforward, fair, and honest. No games, no upselling, no "mystery problems" suddenly showing up out of nowhere. He explains what's actually going on with your vehicle and fixes it right the first time. Pricing is more than fair, especially considering the quality of work. You leave knowing you weren't taken advantage of, and in today's world, that's worth a lot. Whether it's routine maintenance or something more serious, he takes care of you like family. Hard to find someone this trustworthy in the business, and I won't take my vehicles anywhere else.

Thank you SK for always taking great care of me. They got my car in quick and now it sound so much…read morebetter. Thank you SK

I really wanted to love this shop based on their seemingly perfect 5-star rating. Service Advisor…read moreBrandon was excellent - professional, communicative, and the only reason this isn't a 1-star review. However, the pricing is simply "stratosphere" high. It eludes me how some comments indicate "fair pricing." I paid over $200 for a diagnostic ($80 for an initial inspection and an additional $119 for a cleanup/secondary inspection) just to identify an oil leak which was part of 4 additional leaks but the former was the lesser of the 4 evils. The issue turned out to be a bad Rear Main Seal which they came back at $4,300 based on 20.3 hours of labor. The explanation was that the engine and transmission both needed to be removed. After spending an afternoon consulting several other reputable shops, the highest quote I received was $2,750. Here's the kicker: On a hunch, I called a dealership to see how close they came to their price. How close? The dealership quoted me $2,901.05 out the door. By the way, all shops confirmed that a full "engine out" procedure is not the industry standard for this seal replacement. And even utilizing the latter method, the highest bid was for 16 hours. And yes, I shared with all shops and the dealership I called that my vehicle is AWD. Quotes for spark plugs ($450+) and O2 sensors ($1,100+) were equally jarring. While I understand shops have overhead, these prices felt like absolute highway robbery compared to market rates for the same OEM parts and repairs. I appreciated Brandon's transparency, communication, and calm demeanor, but I cannot reconcile the costs here. With these prices, I am honestly at a loss at their perfect 5-star reviews. I'll be taking my business elsewhere.

I recently had a check engine light pop up on my 2001 Jeep Cherokee. I called Jon (on a Saturday at…read more4pm) and he said he'd be over in an hour to check it out. He was friendly, approachable and able to diagnose the issue within minutes of arrival. He answered all of my questions in a respectable and professional manner. I felt confident in his expertise and appreciated the transparency throughout the process. It's not every day you find a mechanic who goes above and beyond, especially on a weekend. He gave me a VERY fair price. He gets the parts and drives to your home/work. Worth every penny. I couldn't be happier with the service I received from Jon. I've decided that this will be my go-to mechanic for all future needs. If you're looking for reliable, prompt, and friendly service, I highly recommend giving him a call. Five stars well-deserved!

I was in need of an alternator replacement and had already purchased the part. I was looking around…read morethe area for quotes and some places wanted to charge me up to $470 for just labor. I found Jonatan on Yelp and gave him call, he quoted me a reasonable price and was at my door within an hour. He also told me there were other things I should get checked out on my car and went above and beyond to send me the number of a windshield replacement guy. I'm very pleased with his work and I will definitely be contacting him again.

One of the doors of my car wouldn't latch properly, leading to it swinging open while driving…read moreunless another person was literally holding it closed. Called Olathe Auto and they were responsive and understanding, even when I had to reschedule the appointment. When I got there they saw me within 10 minutes and went to inspect the car. The technician figured out what was wrong with the latch immediately, fixed it within like 10 seconds, and lubricated it so it wouldn't jam again. They said there was no charge since it was such a minor thing, didn't even charge the diagnostic fee. Absolute class acts and I will definitely come here again!

I bought a used car and took it to this mechanic to get it checked out, they did a great job and…read morehad excellent customer service! Definitely would recommend!

I've been using these folks for over a year now and they've provided great service every time…read more They're accommodating on time, efficient, and great at what they do. They've replaced headlights and a starter so far. At $125 an hour coming straight to your car, it's an excellent value and very worth it to me. I'd recommend Taylor To You to anyone!

I was far from home and had a problem; contacted them Thursday night to see if they could help…read more They replied Friday morning that they were not available. I ended up fixing it myself.

Came to help with a pre purchase inspection. He was thorough but quick and much more reasonably…read morepriced than any other outfit I looked into

Okay, here we go! Twice in two weeks. We had another break down of a relatives car for a second…read moretime, different issue, and once again Steve came and fixed the car!! I can't even tell you how much we appreciated him coming again and fixed the car. People like Steve are rare. Thank you for all you do!

I have used Burnett Automotive ( 135th and Quivira) for the last 8 years. Being in the "senior…read moreyears range" of age, I have been very cautious about taking my car to any place that will try to up-charge, or scare you. Burnett does not do that. They give you a quote, stick to it, and the quality of work is excellent. I trust them. And trust is not easily "earned" by others from me.

Great service, reliable, courteous, and helpful. The staff was wonderful the appointment was…read moretimely, the waiting room was nice. And they were in a great location. Will definitely recommend Burnett auto to others