This bar/restaurant is part of the Royal Marine Hotel and seems nice at first. A bit outdated maybe but the atmosphere was ok and it looked decent. Staff was reasonably friendly as well.
- We stood at the entrance for five minutes while at least five waiters walked past us until finally one of them noticed us to tell us that we can just seat ourselves.
- The staff is pretty slow and inattentive. It takes forever for anything to get done here. We waited really long times until we got a menu, until we got starters, until we got food, etc.
- Ordered a Caesar salad without croutons and got a Caesar salad with extra chicken (and croutons) instead. We then later got charged for the extra chicken that we didn't order.
- Steak was cooked as ordered but didn't taste like anything. Butter sauce for the steak was no sauce but just regular unflavoured butter. Fries were ok, a bit oversalted. Mushroom Linguini had one tiny mushroom in it and didn't taste like much either. Ordered ketchup that never came.
- Wine was bad. Diet Coke was stale. Ordered a glass of water which never came.
- People are asked to sit down at tables that haven't been cleaned yet. One of the waiters was constantly walking around with a bottle of cleaning product and would spray the tables and clean them while people already sat there.
- The cleaning-product-waiter was also seemingly randomly rearranging chairs and tables all night for no apparent reason.
- They handed out two slightly different menus and then got annoyed when asked which menu had the correct prices.
- Some tables don't have salt and pepper, others do. We never got salt and had to take it from another table. read more