I was in search of a full air-duct overhaul and reached out to McMurray's to start the project…read more They responded promptly and followed up with a phone call, which I really appreciated. Although there ultimately wasn't enough time to complete the full scope of work, they were transparent about that from the start. The communication was clear, timely, and professional throughout the process. If I need HVAC maintenance in the future, I will definitely keep this company on my short list.

We had an excellent experience from start to finish. The team was professional, responsive, and…read moreknowledgeable, and they took the time to clearly explain everything instead of rushing through the appointment. The technician was punctual, respectful, and made the entire process feel smooth and transparent. It's hard to find companies that combine honesty, quality work, and great customer service, but they absolutely delivered. I would definitely recommend them to anyone needing HVAC services!

Not sure why Sam has this business name vs the one I saw AZ Hvac name in the contract, but I can…read morevouch for Sam. He's great! He installed 2 mini splits in my home I recently moved in and it's been working very well for the past month just like he said they would and in time for the middle of the summer. Before, my home had window ac units and they didn't even seem to work. He may have multiple projects He's working on at the same time, but he does maintain regular communication, is honest about what he sees and says what he's going to do, and commits to when he can come. I would 100% recommend

I had a terrible experience when this HVAC Company. Last year they came to "fix" my HVAC because I…read morewasn't getting any heat. The "fix" did not work. They refused to come back and told me not to contact them anymore. I was left wearing a coat inside the house, relying solely in space heaters. I am a senior citizen. Another company came to fix my HVAC. Capitol Hill still hasn't refunded me the $1500 they charged me. I definitely do not recommend them. .

They recently did work on my dishwasher and I am super satisfied. The technician was prompt and…read morecommutative. When a part was needed there wasn't unnecessary delay, he picked it up and I was good to go the next day! Great experience overall and will definitely use them again.

Quality DC came in and fixed the issue with the dryer vent promptly and really communicativeread more

Wow!!! We had a wonderful experience with this company!! Zico is so knowledgeable, knowledgeable…read moreprofessional, functional, and easy to work with. We recommend Payless Plumbing without hesitation. We are so happy to have found a plumber we can trust and depend on!!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

Tony is a pleasure to work with. I've called this company for emergency assistance with my AC twice…read morenow and both times the unit was fixed for a reasonable price. Another company tried to get us to completely replace our system unnecessarily. This company is reliable, honest and knowledgeable. You can trust them!

I don't write many negative reviews, but I feel obligated to share this, I do not trust this…read morecompany. Logan's Mechanical misdiagnosed my 2022 furnace, claiming the gas valve was defective when the real issue was corroded gas burners. They quoted $500 for a valve that retails around $200, and a total of $1,500 for the replacement which is extremely expensive based on standard pricing. They also failed to check whether the unit was still under warranty. If I had approved the repair, the actual problem would have remained and I would have paid $1,500 for nothing. I tried to resolve this directly, but the supervisor said he would call "when he has time." It has now been about a week with no follow-up, only contact from assistants. I recommend getting a second opinion before approving any major repairs here.

I had a water heater replaced. Several months later, I noticed a huge water leak from a connecting…read morepipe that had been cracked during the water heater installation. Troy couldn't find the source of the leak but a plumber spotted it right away.

Troy was great at evert stage of the project. He responded quickly and with a good, fair price. He…read morewas able to schedule me promptly, and showed up on time. His work was clean and efficient.

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

Lassaad is honest and straightforward. He services our HVAC and took care of everything smoothly…read moreand efficiently. He also applies the trip charge to the total cost of service and parts that exceed the trip charge.

The team was great with communication and we were able to set up an appointment to fix our Kenmore…read moredryer. Lassaad was extremely punctual and was able to fix our machine without the need for extra parts. He also has a great sense of humor and you can tell he is very knowledgeable in this space. The price was very fair and we may look towards working with his team for HVAC services in the future.

I had a garbage disposal installed in my rental home and there was a misunderstanding re: the cost…read moreof the service. I contacted the company and was most pleased with their customer service response. Rebecca Flores handled the issue very professionally, and after speaking with her technician, we agreed on the cost breakdown. The tenant reported that the tech who serviced the home was also outstanding and honest. I truly appreciate a plumbing service that delivers quality items and listens to its customers. I've been with Magnolia for many years and they have given me reason to stay loyal to them. Thank you for your outstanding service. Please continue to deliver this level of service.

I'M BEGGING YOU, DO NOT WORK WITH THIS COMPANY…read more 1. They never show up on time, if they show up at all. My first appointment the tech was 6 hours late and showed up at 10pm. The next two they just didn't show up at all. 2. They will tell you someone will call you back, but they NEVER do. I have been promised at least 6 times that someone would call me back and EVERY SINGLE TIME I have had to be the one to call back. 3. They will misquote you. They were going to replace my UV light air purification system core for ~$200. Then the tech called me 30 minutes after my appointment window ended saying it was going to have to be ~$400. It took 2 weeks of back and forth and manager calls to get them to honor their original price. 4. They finally came out to do the work that they said they would. They showed up at a random time that we hadn't scheduled, so I wasn't home. My wife let him in and he claims he replaced the core, but when I got home the system still wasn't working. Mind you, I only did this replacement because the tech told me that it was what I needed to do to get my system to work. So when I called to see why it wasn't working, they said they'd have to charge me to come out if it was an issue that existed before his work, even though I only had the work done because he said it would fix it. Now I'm once again waiting on a call back. I initially only wanted one seasonal maintenance visit and was talked into a yearly membership for just $50, which makes sense on the surface. I promise you, the stress they have caused me is nowhere worth whatever savings they claim I'm getting. THIS COMPANY IS AN ABSOLUTE SCAM. STAY AWAY FROM THEM.

Took a while to schedule our plumbing repair, because they prioritize broken A/C calls during the…read moresweltering DC summer, which I can appreciate. Jake was our plumbing technician and he did a thorough job replacing copper pipes with color-coordinated tubing in the upstairs bathroom. Installed new shut-off valves to the vanity, toilet and tub faucets and even vacuumed before he left. We had a water pressure problem after he left, and Jimmy Gusky had another tech at the house the next day to resolve it - the solution was really simple and had to do with sediment settlement near a valve when the water main was off for repairs. It was a bit embarrassing, frankly, to have a plumber open the valve when we could have done so ourselves to clear the sediment and restore water pressure. Both plumbers were great about explaining their work and the rationale behind it while they were in our home. I recommend this company for the thorough repairs and friendliness, professionalism of their techs.

Beyond AWFUL, please stay away. Rude, unreliable, and take now proud in their work. They are…read moreeverything you do not want in a contractor who works on your home.