So I just moved to the area and needed some supplies for a fee projects. I've been to Home Depot…read moreand Lowe's but wanted to support a local small business and the reviews were good so I stopped in. Immediately was greeted and offered help. The staff was amazing. Rich was really helpful with project suggestions and I can say that their prices are about the same as the bigger stores , though the bigger stores may not provide the service they do here. I'll for sure be back. Check them out!

Excellent service, professional staff, but yet customer friendly. I'm able to find my needed items…read moreand the staff is more than willing to assist me.

Came in for a shovel and salt that day before the storm. Got the shovel, but the guy there was…read morehelpful about when they'd restock on salt that day. he let me warm my gloves on the radiator. Nice store.

This Lowe's can never completed a simple key order! I should have walked away when the man…read morecouldn't figure out the key machine. I was respectful and followed the man whom swore by the other machine. He had possession of my key when he walked away from the store machine. I repeatedly asked him to slow down as I'm recovering from an Achilles repair. By the time I made it to the machine he said just put your credit card in. I said I wasn't sure I wanted the keys from the machine. he proceeded to say oh the give a key for free when you buy one. It literally was too late as Apple tap ran my card. Thru out the process the man repeated Lowes will give you money back of keys didn't work! Upon my return, employee wasn't the kindest. rather of the rude side. When I explained what happened she should have called on the manager to investigate why Lowe's employee assigned to key department could not apply how training to the process of making my key. I am a Lowe's Pro Business member and plan to be looking in Home Depot's business portion. I can not believe how they disregard what customers are saying about employee without asking for more details. Some empathy should be applied during all social interactions. Employees at all levels should never be as disgusting to an employee as they had been. Negative comments came from other department employees as they eaves dropped on my personal conversation.

Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

Very knowledgeable and helpful staff. This tiny store has so much in it, including tons of…read moregardening supplies.

A little hard to find BYU's once I did, the shop keeper was very helpful in assisting me find what…read moreI needed. There is an amazing selection, considering the size of the shop and I'm sure you'll find all you need there!

Burhill Hardware has almost everything that you would expect from a hardware store. You even get to…read moreweigh out your own nails and screws on an ancient trip balance. The customer service is excellent. I have also had some repair work done there, which was excellent. Highly recommend.

I stopped in for a moonbounce patch since I passed this place a bunch of times on busy Burmont…read moreroad. When I walked in the staff was really helpful to direct me to what I needed. You can find tons of different items here. The aisles are heavily stocked with various items such as hardware, home items, baking items, tools ...etc. It's a small store compared to the chains but that's what I liked about it. Plenty of parking out front. Will I be back? Yes

Excellent Service Large selection of items…read more Great value, location & hours. John was very helpful with my purchase of 3" X 1/2" screws.

I always had a positive experience at 10 Th St Hardware I have purchased many things there a week…read moreago. I bought two plants for my balcony and unfortunately they died. I called 10 Th St Hardware to see if I could with my receipt come in and get two more for the two that shouldn't have died within a week and they told me that it was not in the return policy to take back any plants to die I find this so unacceptable. They are seasonal potted flowers and there was no reason for them to die. There was also no reason not to exchange them. I will not be returning to 10th St. hardware because of their customer service.

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

Helpful, know what to suggest and things that are best but not trying to break the bank.read more

I can't rave enough about this neighborhood treasure. But yesterday Scott really saved me and I'm…read moreso grateful that I finally decided to try! Unlike a larger, unfriendly competitor down the street that was open slightly earlier, Lee's had exactly what I needed (a beautiful Moen kitchen faucet) PLUS a brilliant, patient, funny and fascinating proprietor who not only took time on a very busy pre-storm day to help me, he called and canvassed people (plumbers and staff working in local high rises who come in, they know what's good!) regarding my emergency issue. He knows everything about the neighborhood and his experience-- commercial and residential--is invaluable. Who provides this kind of service these days? Amazon? No!! Only Lee's! The store is a gem known to my family for years and I will never take it for granted.

Stopped into Lee's after a trip to The Bakeshop on 20th and was happy to find a fully stocked…read morehardware store with ample space to look around. The gentleman at the checkout counter was very helpful. He joked that I was the first person to ask for scissors in as long as he could remember The store was well organized and seemed like it had everything you could need or want.

There's a little bit of everything. Selection is good but then there probably 2-3 people who…read moreactually know what to do or how to complete something. The person who greeted us was definitely new and the other workers helped out as much as they could. I think it's a solid store. You can probably find anything you're looking for from kitchen stuff, plants, hammers, nails, even knife sharpening. I tried to sign up for their ace hardware program but it was unsuccessful linking my account and they had to take time finding the brochures to apply for a new account. Then it didn't work for the coupon, oh well. I think my knives will be sharp (6.99) per knife. They use the resharp machine that I'm a fan of. Perfect before thanksgiving!

As a new resident of Fairmount, I was looking forward to shopping locally but, I'm out $20 and will…read morenever be back. The manager was so rude and yelled at me when I followed his directions and went down the wrong aisle. I purchased some drill bits from a friendly enough cashier. Turns out I purchased the wrong sized bits and returned to the store within the hour to exchange them. The manager yet again was so rude. He refused the exchange and said the bits were "tools" and non-refundable and said that was printed on the receipt. The tool in fact was the manager. Too bad he is non-refundable. I had carefully opened the packaging in case I had to return it and neatly taped it back together, His argument was also that he could not resell the item due to packaging. I understand store policies have to be put in place but, if an item is non-refundable and it's not obvious, the cashier should say so. No one reads the top of receipts and even if they did, it is given to you after the purchase has already been made. If he had actually gotten off his duff and helped me, I wouldn't have bought the wrong size and would've upgraded the screws needed. Now I'm just screwed for trying to shop local.

I have an issue with a closet rod that has broken its support twice. I was able to fix it the 1st…read moretime but im not sure if I can again. Hoping to find stronger support holders at this store. After reading some of the reviews here I can't wait to see what I'll be able to find in this store and meet some of the incredible people working there. I feel very confident I will be able to work out my problem here. I know I need to lighten the load in my closet but for now, "Ace is the Place" for me.

Walked in here to grab a few items and the smell walking into the store is loud and pungent. I'm…read morenot sure what it was but if I had to guess some potting soil and bird food or something. The place is overpriced but I had a few gift cards I wanted to use. I purchased a trash can, a light switch , lawn bags and batteries. That sucked up the 50 giftcard I had. It was kind of small but well organized. There was a woman in there hooting and hollering for assistance and that she needed to get out of the store because she thought she was gonna pass out, the employee that assisted her wasn't emphatic and took her order and info as she wanted to come back tmr to pick it up. He was hooting and hollering right back at her.