An extremely well stocked, old fashioned hardware store! Great helpful friendly…read morestaff with answers and no attitude ( no orange aprons here!) and a resident expert on everything (I'm looking at you Glenn!) Very fair prices, you can park within walking distance and they have a snoozing cat that will be happy to ignore you! If you are in Lakewood during the day for the restaurants or the antiques you have to stop by Lakewood Hardware. You can go back in time and experience what life used to be like...and you won't leave empty handed!

Shop local first. Just one reason: this cat. Friendly…read moreservice. Knowledgeable staff. Established local business. A cat. A lovely, lovely cat.

I have to agree with the terrible customer service. This is store is extremely close to my house…read morebut I will go out of my way not to go there. Its unbelieveable the attitude you get when you check out. They literally dont even say hello when you ring out. Super awkward. I went to the grocery store for lawn bags the last time I needed them which is further away! It puts me in a bad mood to go here. Just go somewhere else- anywhere else!

I live 5 minutes from this place but go out of my way to go elsewhere. The customer service is a…read morecomplete joke. The staff that works here is obviously disgruntled. Now that TSC has opened up a few doors down there is absolutely no reason to shop here at all. I can't imagine that this place will be open much longer. Too bad because I'd typically try to avoid the big box stores.

They are overpriced and the customer service is poor. They will argue over coupons they mail you,…read moredeny the discounts or refuse the coupon. Home Depot and Lowe's are cheaper and have better customer service.

The guys in the Outdoor Power Equipment side are terrific! Ray changed out the blade on my E-Go…read moremower in two minutes and then would not charge me for it. The guys were friendly and helpful. You will have my business from now on.

Truly a great customer experience worth sharing…read more.. ...I placed an order for incredibly affordable items (I bought two types because they had a great variety) with ease on their website, was running late and called. The staff member informed me that I could take my time and they would wait for me. I walked in one-minute past close and was greeted with a smile by everyone! Another place I HIGHLY recommend!!!

Always stop by this Ace Hardware first when you need supplies, have a question, or need something…read morefixed. This Ace has exceptional staff working there! I went in to inquire about having a glass window fixed. Dave went above and beyond to help me. Never did I expect to have my broken window fixed while waiting! He mentioned the new "window guy" hasn't started yet, but then proceeded to investigate how HE may be able to assist. He even walked out to my car to look at what I had brought in. I was so grateful for this exceptional service and at a very reasonable price. Thanks Dave and the rest of the crew at RR Ace!

Great hidden gem. Always has those hard to find items. Great customer service…read more Support your local businesses.

From the owner: Specializing in: - Hardware Stores…read more- Windows-Repair, Replacement & Installation - Home Repair & Maintenance

Fabulous local business. We needed plumbing repairs on our home. Keith came out as scheduled on the…read moreworst winter day. He completed the work professionally, honestly, and insured we were satisfied. He'll be coming back to do more work for us soon as we would like a vanity and sink installed cannot say enough good about this business! Don't hesitate to contact them!

My husband often relied on Andy's, so I took my 3 wheel walker in to see if they could fix a…read moremoveable part that was not working. He didn't have "exactly" what was needed, but searched to find a perfect fix. It's now better than new. Best value! In the meantime I foolishly took a step back and fell. Let me tell you, this staff, 3 men, were sent from Heaven! They helped me up onto a chair, gave me water, and made sure I was stable to go home. So I left with my new walker and praise God that there are truly good people in this world! Mary Jayne K.

Excellent customer service. The manager's name was Edwin…read more Was looking to buy an Ego trimmer/edger set, their computer said they were sold out but the manager double checked their storeroom and found and held one for me. Then they recommended the Ace reward program as well, saving us money and putting us on their email list for specials. Cashier was friendly as well, could tell she liked her job.

Worst customer service ever. I went in there trying to hook up a utility faucet outside with a…read moregarden hose. An unconventional project sure, however when I walked into ace with the faucet in hand, and found a guy to ask. I explained what I was trying to do, and he just goes. Yeah looks like you need a coupler of some kind, check 12, and he points. He then said or ask him, pointing to the Highschool kid. The kid said yeah look over at garden hose attachments and points. Neither offered to walk 20 feet to assist their customer with a problem. I was already in 12 and couldn't find what I needed, that's why I'm asking YOU. But sorry Ace only hires tired old men and Highschool kids who have no idea how to fix anything. So I went to Home Depot, asked the guy there And he goes, oh, you need a 1/2 feed line, and they actually make a garden hose adapter for this purpose, follow me. I was in and out in 5 min.

Love old time hardware stores! They have a large selection of things and some of it you won't find…read moreanywhere else. The service is great, very knowledgeable people. They have so many things that I couldn't find at the big box stores. It's a great value as far as pricing. I'm very happy to know they're there and I can count on their help and knowledge.

Watsons Hardware has everything you're looking for, and people available to help you find it, or…read morehelp you with advice. Very reasonable prices, and you don't have to walk a mile to find the aisle with the thing you need. If you don't see what you're looking for, be sure to ask - they often surprise me! They were invaluable when I moved into my new home.

I bought a door hinge for my fence, & because of weather I just got time to install it and it…read morebroke immediately. Because it was outside of the 90 day return policy they offered zero solutions and just repeated the same script over and over. The item still exists on their shelves and they refused to exchange it. Cheap quality of products & worse customer service.

It's Lowe's, so a pretty standard experience…read more The staff were friendly and helped me find a couple of options for my project, and I spent way too much in the plant section. My dog was tired out from her trip to the river prior, so other than a few obnoxious demands for attention, was a good enough girl to warrant a bully stick from the pet section, conveniently located near the registers. Only the self checkouts were open when we were in, but a nice staff member checked my items out while I negotiated bully stick ownership with the dog. Plenty of parking out front in the lot, and adjacent to other places for shopping and snacking.

Worst customer service ever. I called to speak to appliances about delivery of a washing machine…read moreand stove. No one in appliances ever answered the phone. I called again to try an operator thinking she/he would transfer me to appliances. When I asked about delivery for the washer and stove, I was told it would be better if I went on-line! REALLY. I called Stewarts TV and Appliances and got an answer in 2 minutes. Home Depot has lost their customer service compass. The person I spoke at to Home Depot was rude, hard to understand, and couldn't get me off the phone fast enough. So, my business goes to Stewarts.

Carpet install has a wonderful scam, went in with measurements that had just been done with a 3d…read morelaser scanner camera for legal purposes, still have to pay $35 and wait for them to come measure.