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Harbor Freight Tools

3.5 (6 reviews)
ModerateHardware Stores
Closed 9:00 am - 6:00 pm

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Kendall's Ace Hardware

Kendall's Ace Hardware

(21 reviews)

$$

Payne-Phalen

I'm not saying you should visit Kendall's hardware simply because they have the two most adorable…read morestore cats in the world, but it certainly a good reason to do so. In world of large big box stores in Amazon, the local hardware store is more important than ever. It's where you can get advice, where you can find things easily, where the staff is always helpful. Kendall's is a wonderful store. I normally visit a different location so it's not aware of the store cat thing. I may need to visit this location more often. I stopped in For a few specific items and was immediately greeted and led to each of the items. It could not have been easier. The selection was amazing and staff super friendly. I love this store.

Customer service and racial profiling. While at out local hardware store placing an order for a…read morehome improvement repair. I proceeded to look for weather installation, such as plastic for my windows, and while I was doing so with my child, I felt as if someone was peeking around the corner which made me feel very uncomfortable. I then went down the aisle a little bit to look at some ways to insulate my door and the cashier was basically peaking around the corner and didn't even ask if I needed help. As I returned back to my partner, who was still placing the home repair need whom had a question for me, I observe the cashier basically running behind a customer who had just entered the store and went to the right side of the store who was a African-American male. I think that this location can improve from understanding the authentic community in which it serves in following the diversity equity and inclusion initiatives that most businesses should be following by now .

Frattallone's Hardware - Lovely potted arrangement.

Frattallone's Hardware

(14 reviews)

$$

I had the most amazing customer experience this past week, thanks to the extraordinary efforts of…read moreSid. I needed to attach a new license plate to the front of my car, but the old screws and holder were rusted and no longer usable. I had made two separate trips to an automotive specialty store, where I was sold two different license plate kits, assured each time that they contained "everything" I needed. They did not, as my particular car model (which I'd disclosed to them) had a uniquely-sized fitting. I then went to Frattallone's Ace Hardware in Arden Hills, with my license plate and both kits in hand. Sid asked to come out to the parking lot to see my car. He took some measurements, and I followed him back into the store where he gathered some supplies. Instead of sending me on my way with a handful of nuts and bolts, Sid grabbed a power drill and said he wanted to make sure that what he was proposing would work. It did, and he ended up retrofitting the kits and securely attaching the license plate for me. The parts cost me $3.99, and he absolutely refused to take any extra compensation for his efforts. Sid went well above and beyond the call of duty. As a result, he's created a loyal Frattallone's customer for life!

Watch these guys on their special sales. Was just in for the 20% Senior and Military discount to…read morepick up some items. Got up to the register to pay, they ran the charges through and I was about to leave the store when I did a quick math check and determined that I didn't get a discount for my biggest item. Went back to the register and was told that the bag of fertilizer I bought was "on sale" for $5 cheaper than the normal price and didn't qualify for any of he 20% discount. No sign that this was the case on either the discount flier or at the product display location in the store. Heading to Suburban Ace hardware next time.

Harbor Freight Tools - hardware - Updated May 2026

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