Management and staff always do an exceptional job. They truly do focus on customer service and…read moreworking with you on product needs. Well done!!!!

Grumpy staff members. Act like they're doing you a favor to serve you. There are other hardwares.read more

The customer service guy (Edward or Andrew, I can't remember) was incredibly helpful! I came in…read moretrying to find a nut and bolt combo to fix a patio chair, and he took the time to help me find exactly what I needed. I absolutely would have messed it up without his help! He was knowledgeable, patient, and genuinely nice. Ace is lucky to have him!

My daughter and I visited the store on 10/23/2026, we were looking for the right size screws to…read morerepair my walker, Mitch came to help us and fixed my walker right on the spot!! I was very happy. He quipped "let's get you back on the road" & proceeded to fix my walker! Great customer service! JudyN.

I love this store. You are always greeted as you walk in the door. People are more than happy…read morehelp to you. They have plenty of staff who know who they are doing. I will always pay the couple dollars more to go here over the big box stores. Great place!

CUSTOMER SERVICE IS ALIVE AND WELL! I have never been disappointed with the service or the…read moreselection. Every time I have gone in needing something even as inexpensive as a replacement screw I have been taken right to the place where it is located and the staff finds the exact thing I need. This the first place I go and I rarely have to go any where else because they have what I need in stock.

Always in search of a nice speakeasy experience, we came across Anoka Hardware Store while in…read moreMinneapolis before heading off to visit friends. It was a bit of a trek through rush-hour traffic from our hotel but so completely worth the trip. Discretely located through a door marked only by a red light above it we were warmly greeted by gentleman behind the hardware counter. We were prepared to answer with the password to let us in but for some reason it wasn't asked. No big deal. You are then sent through a door into the beautifully dimly-lit space of the speakeasy. There is plenty of seating, with small tables and some booths. We were shown to our table and greeted by one of the great, friendly hostesses. Drinks are ordered directly at the bar with one of the attendants. You immediately pay for your order which will then be brought to your table. Different but really a nice idea. The music was also nicely unique, with a mix of oldies from the 50's and 60's. An old black and white James Cagney movie played silently on one wall. In terms of the cocktails I have to say these are some of the most delicious and finely crafted drinks I've enjoyed. I began with the Start Your Engine, a delicious gin-based drink. My wife had an absolutely fantastic smoked Old Fashioned, smoked in a large box for a minute or two. Wow! Probably the best we've ever tasted. My second drink was another gin cocktail, the Last Word, which I'd been wanting to try for some time. A fine gin supported by green Chartreuse and lime, this was simply sublime. Highly recommended. The bar and menu is quite varied and extensive, so you're sure to find something to your liking. The space has a great vibe and mellow ambiance. Sufficiently dark, cozy and very nicely and eclectically decorated. Service was outstanding and informative. Reservations are recommended. Like many such places you are "limited" to 90-minute timeframes, which sometimes seems like not enough but ultimately works quite well. The quality of the cocktails, space and service all make for a really enjoyable time. Well worth many visits.

This place is a hidden gem... literally. You go in a side door and the entryway just has a counter…read morewith a really old cash register, which I am guessing is the old checkout counter for the hardware store that used to be there. The guy that greets you asks for the password (yes they actually have a secret password!) then he takes you through a metal door into the bar. Love the decor and ambiance. Lots of nooks and places to sit where you are not smashed right up against another table. The food is really just snacks which is fine since this is more of a go there after dinner kind of place. The cocktail menu is extensive, almost overwhelmingly so. I typically go with my gut when it comes to cocktails but because of so many options I asked one of the cocktail servers for a recommendation and was not happy with the result. I honestly think since she was so young, she probably doesn't have much experience drinking craft cocktails yet so I can only blame myself. I did try my friends' drinks and they chose wisely. I am definitely looking forward to going back and trying something else.

They don't just sell stuff, they help you figure out what you need. Customer service is awesome and…read morethey will sell you two little bolts if that's all that's required to get the job done. Plus they'll fix things like window screens and broken wheels so you don't have to buy a whole new item. I needed some non-glare glass for two 8" x 10" pictures I was framing. At Michael's they told me it would cost at least $100 per picture--just for the glass. I went to Ace where they cut the exact sizes I needed. Total $9 for both! Ace might charge a bit more for that tube of caulk or that BBQ grill, but in the long run, shopping there saves you money. Plus they're really nice.

This small town hardware store disappoints. A sales person made a promise on a purchase that I…read moremade. When I went to see the promise through, the manager would not do it. This store does not follow through on what they have promised and the manager was quite rude!

Everyone is always helpful when I am shopping here…read more Deals are always available for smart shoppers.

We bought multiple appliances from Home Depot. Both in California and Minnesota. We also bought all…read moreour flooring and everything to redo our place entire remodel in California. Multiple x $10,0000. I had the worst experience ever in Woodbury with customer service this past week. We ordered a refrigerator and it was delivered. Temco was ram rod to the 10th degree and damaged our wood floor. I have called multiple times to get this resolved. Every person I talked to lied to me. BUTTTTTTT remember you only get 48 hours to report. Last time ) BTW......don't bother sending BS thanks for your feedback.

Great expierience. I called and asked for a small donation (items not cash) for our cub scout…read morepack. The manager, Etta, came through and I was able to pick up with in the hour! Its great to have businesses that support our little Pack! Thanks!

I order some window treatments from Home Depot, and the measurement that they contractor was overly…read morelate for the appt. I was told during installation that i can put in my preference time which I did. They did not meet my preference, plus they were going to be late that evening since they have a installation which will take them longer. Throughout all of this, its been nothing but time changes when I readjust my work schedule, poor customer service in store, installation customer service line now tells me preference. I will never place any order from HOME DEPOT again.

Frattallones in Mac-Groveland is awesome. Super helpful staff. Recently bought a grill, Drew…read moredelivered it and assembled it for free! Fun place to walk into and look around, 3 floors of hardware goodness! Go in and check it out, a St. Paul staple!

Frattallones on Grand continues to be a disappointment. The people are not helpful and act as if it…read moreis an inconvenience to show a customer where something exists. Their knowledge about any type of maintenance is minimal. I do not recommend this hardware store. You will do better with AI and Menard's.

Every time I go in here I get excellent service. Today I went in to try to find a peg for my grill…read moredoor and they didn't have one so Bennett made me one that could take its place! It was very creative and very thoughtful of him.

My favorite hardware store by far. I have purchased larger items (such as a snow thrower) and many…read moresmaller items (an excellent flashlight among the more recent) over the years. A large operation. Always plenty of knowledgeable staff available. Highly recommended.

Great selection and service! I enjoy supporting this local business. Convenient location as well.read more

One star service, extra star for having what you need. Priced and service here are terrible,…read moreconsistently. Had been away for a long time as it has always been so bad but was back today and some things never change. There are other hardware stores nearby that are far far better.