You know that annual trip to the hardward store or garden nursery when you know you're buying…read morepansies before you should (aka frost is still in the forecast), well, I recently visited here for my annual "I can't wait another day to plant some flowers" trip. We popped into the nursery section and were surprised to see a decent selection of spring plants (well beyond what I was looking for). We picked up a few plants and potting soil and fought the urge to buy more. Our checkout experience was smooth and quick. This location is ideal - not too far from Trader Joe's and our other "to do" spots (about 20 min. from downtown).

We came in today to check out refrigerators and a few other items for our new home. The new Latin…read morelady in the large application section was very nice and helpful. We did end up purchasing a refrigerator before we left. While checking out the appliances one of the Lowes signs fell from a refrigerator and onto my foot causing a bruise. I would suggest a new signage system to prevent further customers from being unnecessarily injured while the are shopping. I would also like for management to be more engaged with their employees. We stood in an aisle of the tools sections waiting for help after we asked for it for over 20 minutes. In that time I counted 5 employees standing around doing nothing but talking while we were waiting. We finally got fed up with waiting and checked out. We came to Lowe's after going to Home Depot where the service was even worse. After this I don't know if we will want to support either business.

I bought carpet and had it delivered and installed by Crew2. It was a great price and the…read moreinstallers did a great job with follow up and getting it done in a timely manner. I am so pleased with my carpet I can't wait to get the rest of my house done!

I love the lawn and garden center here, and today there are beautiful mums and other fall plants…read more I was also searching for a particular succulent today, and after searching every garden center and nursery in the area I thought I would check Home Depot since I was in the area. I was greeted as I walked in, and I headed for the indoor plant section. I was amazed to find the plant I had been searching for at every area nursery, African milk tree (Euphorbia trigona) There was an entire section of them, all very healthy looking and at an unbelievably inexpensive price. The information with them said that they were raised especially for Home Depot on a family farm in California, providing the family farm bio. I purchased several, and the friendly cashier mentioned that another customer had bought an entire cart full of them. I told her they were hard to find and I was very happy to find them here. So Home Depot is definitely more than a home improvement store. The next time you are looking for indoor plants be sure to check them out.

Decided to make a stop after brunch across the street. My old friend Fred wasn't there so was sad…read more I ended up buying these two beauties. I have to say, Todd was really nice and went above and beyond. I'm truly grateful for his help. We had to park down the street since brunch was busy and we wanted to get our steps in so we were just going to carry them or I would have had my daughter go get my car but Todd was kind enough to put them on a cart and walk with us. I also want to add the prices were really too good to pass up and my purchase would have been well over $100.00 elsewhere. Glad we stopped in. Will definitely have to make a trip back perhaps next week. Thank you again. Great service and great selection.

We had such a lovely visit here last week, picking up some items for spring garden. The staff was…read moreincredibly helpful and friendly. We purchased several vegetables, like kale, cabbage, Brussel, sprouts, and more. We also purchased some soil and a few other household items we were running low on. Our experience was great from start to finish, and I was very impressed with their selection of gardening vegetables. There were multiple varieties of greens, a dozen plus a Herbs, and pretty much everything you could need to start an expansive vegetable garden. Looking forward to future visits at this neighborhood, hardware store.

Absolutely zero concern for the post-sale customer experience. Ordered knobs for my kitchen and…read morevanity's and heard nothing for 2+ weeks. Richelieu had no info and no interest in saving the sale. Ended up cancelling my order.

White's offers extraordinary customer service. We were greeted when we entered and asked if we…read moreneeded help finding anything. Several other clerks also asked if we needed assistance. Russell was very helpful. I was looking at gardening boots, but they didn't have my size. Russell called their other store and was able to offer some options. He was engaging and friendly. The store offers an array of grills, power tools, paints and general hardware supplies. The shelves are remarkably well organized and neat. Many shelves were empty as I assume they are preparing for spring inventory. Many items were on clearance including Yetis so there are some great deals. In the entry alcove is a fascinating history of the hardware store's evolution. The history dates back to at least 1889 when the store was located at 110 West Main Street in Carmel. The store has been owned by four families start with O. W. Nutt prior to 1889. Steve White bought the store in 1984 and built the current location on Rangeline Road in 1989. I love that someone took the time to capture the history. There's plenty of parking in their private lot. You can only enter or exit going north in Rangeline, but the roundabouts make going in the right direction easy.

Great staff who are super friendly. Well stocked with everything you need for home maintenance and…read moreeasy to navigate. Prices are pretty competitive for the area.

I love this store! It is so fun. They have a wide selection of plants and even a wonderful section…read morefor indoor plants. The staff is friendly and very helpful as well. The plants are high quality and healthy. I appreciate all the variety, as you'll find much more here than the big box stores. They have anything you need for an outdoor space including grills and furniture. They have a nice selection of other decor and trinkets and even a restaurant inside the shop. I always leave here with a lot of inspiration.

This is my go to. Family owned and operated since 1954, Sulivan Hardware has grown over the past 70…read moreyears into one of the largest home and garden retailers in the state as a member of the Do it Best hardware stores. Because of this massive network of over 4,100 individual stores, they can use this network to provide lower prices to compete with the big box stores. They have everything for every season whether it's flowers, plants, trees & shrubs to outdoor furniture, Christmas trees during the season accessories and a huge array of grills for those grill master enthusiasts. Oh and of course typical hardware stuff like paint, tools etc. Don't miss going into the yellow house and they even have a restaurant, yes in a hardware store, called Sully's that you can eat and also take cooking classes there. You can also walk around with an adult beverage while you browse! They have the OG at 71st and Keystone, they acquired Allisonville home and garden by Sullivan, 49th and Pennsylvania and in Cicero. NOTE: This review was specifically for the 71st and Keystone location.

Great spot for UPS drops, accessible, friendly, found easy parking, I always recommend pirate ship…read morefor discounted labels!

Fusek's is a solid hardware store in the city and they always have been really helpful to me. I can…read morerun in and get help finding what I need (or quickly told if they don't have it!) I reqlly love being able to buy like just one screw at a time. Sure the prices can be a little high sometimes but it's the price you pay for convenience and service.

The East lake Bin pulls are well made and as described in the website. The ordering went…read moreperfectly, and arrived promptly. It was fantastic!

Ordered hardware "ornaments" for an antique trunk I was fixing up. They were exactly what it needed…read moreto go from plain to perfect.

I am updating my review from 06.16.26…read more The competitor where I took my damaged screen after the conclusion of the Great Lakes Ace screening megillah fixed the screen properly in one week. They charged me $52.00, as opposed to $56.29 that Great Lakes initially charged me (and refunded). They also put a charge of $81.90 on the warranty work order that I apparently wasn't actually expected to pay, and didn't. But why a 45% increase, even on paper? I sent a copy of my original review a week ago to Great Lakes Ace Customer Service on their website. To date, a week later, I have had no response. This tells you everything you need to know about their concept of "customer service." Take your business elsewhere.

Great Lake Ace is the new Ace hardware store in Boone Village. The new store blew me away with all…read morethe high end brands and the locally inspired gift center. I really just stopped in to check out the new merchandise, but ended up filling a cart with plants, bird seed and more. They carry all the major grill brands including Green Egg and Traegar. They carry Stihl, DeWalt and Milwaukee tools. Outside there were a selection of spring plants. I loved the gift area. They carry Justin Patten art featuring Zionsville, the Indiana Universities and the Indy 500. They also carry a number of other Indiana products that make great gifts. They carry a unique mix of hysterical greeting cards (I bought a couple). the staff is friendly and helpful. I had a couple clerks ask if I needed help.

We needed to replace a bracket that broke in one of my kitchen drawers. After a quick internet…read moresearch, Benge's indicated that they had one in stock. Joe, the manager, helped locate the bracket which took some time. Joe provided great service. Benge's Ace is new and upscale Ace Hardware in Village of West Clay. The building has an art deco facade. The store and merchandise are immaculate and well organized. They carry a good selection of grills, power tools and everything a hardware store should. It is noteworthy that they carry a limited selection of frozen Moody meats. Moody is my favorite local butcher. Prices were reasonable. I think the store has the best selection of funny greeting cards that I have seen anywhere. The store also offers patrons complimentary popcorn and Rivet coffee. Gourmet coffee! What a treat! In case you were wondering, my husband was able to replace the drawer bracket and my kitchen is back to normal. We even went back over to Ace and ordered another drawer bracket so we would have a backup. Benge's Ace is a great addition to the neighborhood. The staff is friendly and helpful, they have a great selection of stuff I need and reasonable prices.

So disappointed at Benge's, Carmel location. It all comes down to expectations and follow through…read moreand clear communication. And in my particular experience, all three were woefully unmet. Let me start at the beginning. I call Benge's Carmel to see if they sold/serviced Stihl leaf blower/vac/shredders. Initially, I was pleasantly told no but then after some background chatter that bled thru the phone, they offered to take a look at it and said they might be able to fix it. Great! I took it in and had Bill, the resident Stihl expert, tearing it apart and troubleshooting it 45 minutes later. It appeared that it wasn't one of the first couple of easy fixes, so we agreed, that I would leave it there on that Friday, 8/21 and he would give me a call on Monday to let me know what the problem is ... likely a new carburetor is needed. Monday, Tuesday, Wednesday came and went. I called in and spoke to Bill on Thursday, 8/27. Apparently, Bill got busy and was going to call me the day before but got sidetracked. Oh well, he promised he would get to it and call me back tomorrow, Friday, 8/28 (one week after I dropped it off). Friday came and went. No phone call. Almost the next three weeks came and went ... no phone call. So, I called in once more on Thursday and spoke with Neal and explained the problem of the phone - 3 weeks troubleshooting my equipment and still no communication and no follow through. none. full stop. But, wait, it gets better. Neal tells me that the assistant manager there that evening will call me back as soon as he gets off the phone. Guess what? Never called. Can't say I was surprised. So, the following day I decide to go in to the store and talk the manager since the tech, Bill, and the assistant manager both are challenged with using a phone. Surprisingly, I was able to meet and chat with Joe, the manager. Initially he seems unaware of my issue but the more details I provide to him the more he seems to be aware of the matter. We walk back to Stihl workshop area, my equipment is in pieces, and Joe, the manager, tells me that the resolution was that the repair would cost $300 and a new leaf blower/vac/shredder is $320-$400. Not surprised. I could not have been more clear in that my expectations were met NOT because it couldn't be fixed but that it was nearly one month after i dropped it off and NO ONE, not one employee, ever called to provide that information. Here is the response, i got ... from Joe, the manager, almost word for word ... "well, it is what it is ... I was out for a couple of weeks and it looks like it just didn't get done. not sure what else we can do". So there you have it. I told them not to fix it. Put it back together and I will pick it up. I will buy a new one but from someone else. Joe, the manager, stated that he would call me once it is ready for pick up. 4 days later, they found the time to put it together. I picked it up the next day, today, just now. From 8/21 to 9/23, no phone calls from Benge's Ace Hardware, Carmel location until 9/22 from Joe, the manager, to let me know that it took them one month to get around to letting me know that they couldn't fix it when the initial expectation from Bill was that he would call me on Monday, 8/24. I've never felt like I have walked into a store with more employees milling about, mostly pleasant, but with no follow through, ability to use a phone, or say, "we screwed up". Woefully disappointing experience.