Lowe's must think their customers are bodybuilders or robots. I had to wrestle 14 bags of 50lb sand…read moreonto a cart, push it across the parking lot, and then somehow load it into my truck--all by myself. Not a single employee offered help. The cart wobbled like it was about to implode the whole time. If your idea of customer service is "good luck, human," congratulations, Lowe's--you nailed it

The person at customer service was extremely rude when she answered the phone and then immediately…read morehung up when she told me to hold for a moment. I called the appliance center at least three times on a 12 hr period... it just rang and rang and rang. No one ever answered, but that was preferable to having to deal with that rude customer service person. Very gruff. Staff should be trained better. Beautiful selection in the garden center and the store is generally neat and clean and has some great products. Some of the employees, especially some of the older ones, are extremely friendly and helpful.

Ryobi Reconditioned Tools...Just an FYI when buying reconditioned tools, WHEN THEY BREAK you will…read morehave to get in the car and drive to a service center to drop it off and show them a receipt. In my case that means driving 1hours+ each direction to drop it off and another 1+hours each direction to pick it up. I bought reconditioned Carbon Fiber 40V string trimer 2/17/25 it appears carbon fiber shaft is broken. Ryobi will not replace it or pay for shipping the defective tool for repair. Buyer Beware...RYOBI RECONDITIONED TOOLS...ask for service center information before buying. #ryobi tools # Direct Tools

I usually buy all my home improvement project supplies at 'Homie Depot' or Lowe's. Of course, I…read morenever miss the garden section since I am such a lover of flowers and plants. We recently moved, and I converted the front hall closet into a pantry since the kitchen didn't have one. The room I converted was attached to the kitchen, so it made more sense to be a pantry instead of a coat closet. I'm not sure why the complex didn't just convert it themselves. They tend not to want to spend any money on upgrades, but I did ask. The room sizes in apartments here in Tennessee are smaller than what I am accustomed to, so utilizing every inch of space in an efficient way is essential. I wanted to accomplish making an efficient space with shelves, hooks, and bins, and doing it by making the conversion temporary. I did not want to have to 'put it back' so to speak when I moved out. Mission accomplished. So I chose several of these cool black wire 3-shelf goodies which came in a box that was VERY lightweight to carry. I'm not very handy when it comes to assembling anything [especially IKEA furniture lol], but these shelving units were a cinch. There were even YouTube videos showing the complete assembly done by several YouTubers. There are many more larger sizes to choose from, but this one worked so well, and was manageable for me. I bought one more to use against the end of the kitchen cabinets and it looks very modern. I use this one to house decorative kitchen pieces and frequently-used items. With the already-existing shelf in the closet, these worked out perfectly for what I needed to store, as well as it freeing up space in the limited amount of cabinets in the kitchen. Actually, I got quite good at assembling these. So good that I ended up buying several more of these units for my huuuuuugeeeeee walk-in closet!

Shout to the nice guy who helped me (I'm just a girl) with some router outlet!! He made my visit…read morevery rememberable! Please don't let his kindness go unappreciated! He was the best hospitality I've seen!

Store is good but service was not. I asked for an inventory check on an item that was showing in…read morestock at this store online. I asked 2 different employees to help me locate it, the first made zero effort before telling me the store "probably was out of stock" and the second employee couldn't even comprehend the question in order to look and see if it was available. Went to another store with hopefully more competent employees

My husband and I went to this business this afternoon to choose floor tile as well as kitchen…read morebacksplash. The customer service was absolutely horrible. Not one person in the store acted as if they cared we were there or cared to share information regarding the tile offerings - some custom order, some in stock. Sadly we were ready to buy but I would not spend a penny in a place that treats others in this manner.

I bought a home that I had to remodel in 2021. I do a fair amount of business at Lowes, just…read moreworking on my home, but in shopping for available products, I found a store that was new to me -- Home Outlet in Chattanooga, TN. Since then, I've spent at least 4 or 5 thousand dollars there, and I love working with them. The store doesn't carry everything I need, but what they have is very very competitively priced, and often, I can pick up what I need from what's in stock. When I need something special, they do a great job of listening to what I want and helping me get it ordered. Home Outlet has become the first place I go when I need windows, flooring, cabinets, tile, counter tops, doors, and more. Another observation. With few exceptions, the same people I was dealing with in 2021 are there today. Lynn the store manager, Brent and Robert (who just retired a couple of weeks ago) are customer service experts. They are always ready to help me, but know when to leave me alone to shop and think before I need assistance. I don't have a single criticism of these professionals, and I look forward to shopping with them for years to come!

Super friendly staff, very knowledgeable. Many remember you when you return and say hello. Joshua…read moreis particularly helpful. Best place to wash your dog in town. Every 4th wash is free. The metal baths are spacious, have a ramp, and hair dryers (even though I don't use them because my dog hates loud noises). They also supply a variety of soaps or you can bring you own. They also provide towels, combs, brushes. Best part, you get to leave the mess there and not in your house. They have a hamper for used towels and it's appreciated by the next customer if you rinse out the tub and hang up the non-skid mat for the next dog. It's only $10 a wash but worth every penny. I can wash my dog in 1/3 of the time it takes me to do it at home because their set up is so great. They also have great sales on dog food, toys, beds. We don't farm but I do garden and they have plenty of good deals on items I need with a nice selection. They have great sales on Christmas items especially the closer it gets to Dec. 25, with a good selection.

We come here for our pet supplies but have found so much more!…read moreTractor Supply does indeed have tractors and the supplies for them but they also have a wide variety of other offerings. Pet supplies as well as other animal supplies like for your chickens, horses and live stock. They offer a wide variety of of gardening, farming stuff from your basic items to building your own greenhouse. During the holidays you could even gift shop here for your more rustic friends and family. TSC even has a dog wash station for you pup! The staff have always been helpful, knowledgeable and friendly!

The staff at Dallas Bay Ace are awesome! They know where everything is and how to help resolve…read moreyour problems. A few days ago I made a purchase at Ace that could have been made at a much larger store, but chose to purchase from Ace because of their excellent service and because they are local. Great store.

When you ask someone if they need help and they say no, I don't think the right thing to do is to…read morelaugh in their face. I wish I could've gotten the name of the guy who did because it was so rude it just made me not want to shop there anymore. I just walked right back out. I understand their job is to ask if we need help with anything but I don't feel as if I should be laughed at when I say no. Feels like that is something yall should work on.

I've been shopping here since October 2025 and every experience I've had at this Ollie's off Hwy…read more 153 has been good. The employees are friendly and helpful and the selection of stuff to look at and buy is great! I look forward to stopping at Ollie's when I'm in the area and I've gotten a lot of great deals. The books are amazing! And you can't beat their price on nice area rugs.

FILTHY. Unorganized. Merchandise dirty. No employees available to help find things. No…read morebargains found here. Not worth the time and effort. Never going back. Gross!