Excellent service and fast turnaround on lawnmower repair, even during busy season. Highly…read morerecommended. Staff is knowledgable and very friendly. Cost estimate was spot on too.

Very disappointed with this place. Hours are merely a suggestion as they closed early the day I…read moreshowed up for a dealer only lawn mower part. An employee was locking up early, saw me pull up, and ignored me completely. Yes, he saw me, no he didn't unlock the door, or answer the phone. I'll take my business elsewhere.

Staff is always friendly and helpful. I was very disappointed when I purchased Roundup and all…read moreapplication instructions were in foreign language. I would expect English instructions to be included also

We moved to Dubuque 5 years ago. On my first trip to Ace the cashier noted my first name from my…read morecredit card and after bagging my items said "Thank you, Bob". Ever since then The Locust Street store has become my go to store, for small or larger purchases. The employees are very helpful, friendly and know what they are talking about. Their service makes Ace the place for me and my family.

I has purchased a gal of deck stain. My goal was to stain the deck today. When I opened the can the…read morecolor was all wrong. The paint department didn't add a color to the mixture. Soooo I had to drop everything drive into Dubuque to correct the problem. Note: My time was lost and the extra expense of driving in. At the paint dept. the bald guy that messed it up the first time was there. Not one word of "sorry" by him was said. He's not the most pleasant guy. I tried to get Menards to throw me a bone for me for my trouble but it wasn't happening. Who ever that guy was in the paint dept he's not people person.

I bought a Southern Motion recliner from Menards and the quality was terrible…read more I told Menards the problem and they then passes me off to Southern Motion and they passed me off to another company. It still isn't fixed.

Great products and service. They have products that you don't find elsewhere. Always…read moreknowledgeable staff ready to help.

Friendly and knowledgeable staff. They always willing to help guide me on my project. Their…read moreselection of BBQs and accessories is extensive. They have a nice selection of home goods as well. Plus there are sweet cats roaming around, or more than likely just relaxing for all to pet.

CONSUMER BEWARE - Poor customer service, confusing emails dated 2026 and problem with delivery…read more Ordered washer and dryer with delivery. Delivery was scheduled for Monday December 29th which I took off work for. Received text and emails from Lowe's that delivery would have to be rescheduled. Rescheduled delivery for Tuesday December 30th and took off another day of work. Delivery truck arrived and driver advised that I would need to reschedule when there was no snow on driveway. There was no communication from Lowe's at any time that they would not deliver with snow on the driveway (less than an inch). Had them take off truck and leave on street. Called and talked to assistant manager Wally who argued that I should have known this. I requested refund of delivery fee which Wally would not apparently not considered. I am DONE with Lowe's after this. I could have had this same set in my home yesterday at the same/similar price if I had bought from local appliance company but I thought (wrongly) Lowe's would deliver when agreed upon.

We ordered a door installation project from Lowes 3/21/2025…read morewith completion date to be planned by 9/21/2025. Door installation occurred 5/16/2025 with subcontractor from lowe's coming out at that time removing existing door only to find door was too small for orifice and attempted to install just to seal hole until replacement door could be ordered. Spoke with lowe's corporate at which time they would look into remediation and different subcontractor came out and remeasured door in early 6/2025. Every 1-2 weeks received call from Lowe's that door was on order. After contract complete date spoke with lowes corporate again and they stated the door was never ordered since they did not have that size and that they could come back out and "modify" the door to fit. We asked for a refund at that time and they would only refund door purchase price with return of the door to the store. No attempts at remediation. In summary, 6 months of working with lowe's on replacing a door only to go back to square one after all the frustration and empty promised. Highly recommend not working with lowe's installation services as nothing but bad customer service.