If you know what you need, and can grab it and go, this will be fine. Some nice folks work here. But boy, do I have a story. I went in looking for advice on what kind of sander to buy. Got some good advice, and ended up deciding on three separate sanders. The process up to now took 10-15 minutes because they were busy, and I told the guy helping me that I wasn't in a hurry. No biggie. This is where it got weird. They had one sander in stock, and were going to order the other two. At the info desk they gave me two sheets and the sander they had in stock, and directed me to the checkout after alerting the clerk there to make two receipts (maybe to keep track of the special order?). The clerk was confused, and asked if he could take care of the next, easier customer first. Okaaay. Then another checkout clerk came up . . . and took care of the NEXT person in line. (I was right there.) Then the first clerk started to wait on the THIRD person, who was kind enough to ask about whether I was next, to which the clerk replied as he gestured dismissively at me, "He's waiting." Which blew me away, but I figured would make a good story . . . until he started to take the FOURTH customer, at which point I thought, "perhaps if they lose a $350 order for three tools, they'll prioritize customer service." So I left, and ordered the sanders online through the other Ace in town. The Next Day!!! someone from this location called me, and told me the sander I'd ordered was in! So they apparently placed the order in spite of not ever seeing my credit card or getting my signature, expecting to bill me for it. I explained the above. Hopefully I won't be billed for an extra sander or three. Let the (prospective) buyer beware. Someone needs to spend some time on training employees at this location. Yikes! read more