Needed a part for an older washing machine and Josh the service engineer went above and beyond to…read morehelp us get our part in a neighboring city that same day. Top notch world class customer service.

I ordered a new Fridge, Stove and hood and dishwasher. Josh showed up on time {actually 4 minutes…read moreearly) to do the installation. He had to remove some doors and door hardware to get the appliances in and out. He worked efficiently was willing to chat while he worked and did a GREAT job. Appliances look and work great. All doors and hardware were put back and he did a great job of clean up. I highly recommend Olsen's for all appliance needs.

If you want a slice of Americana or just need some quick groceries this is the place for you…read more Everyone is very friendly and they have one of the best meat counters around. Larry will greet you with a smile and within a few visits he will call you by name. We have yet to buy appliances from Silkers but based on recommendations from friends we won't be buying from any other place.

From the owner: Products: Meats, Deli Meat, Produce, Dairy, Fresh Fruit,…read moreFresh Vegetables, Canned Goods,

I was looking to purchase a Napoleon Gas Grill and after finding the one I wanted on line at a big…read morebox store, I thought I would rather do business with a small local business than the big box. Soooo. I called this Dubuque location and nobody would answer the phone, so as the machine said, I left a message as to what I wanted to buy and asked that they please call me back because I had a couple of questions. Guess what. That was over two weeks ago and I've never heard anything back. So I assumed their business was so good, they didn't need any new business and I ordered it from Lowes instead. I'll also remember this the next time I need a major appliance. Don't shop here. There is obviously NO SERVICE.

We purchased all new appliances on January 8, 2024 and were told it would be 2-3 weeks. The…read morebeginning of February my husband called and was told they were waiting on one of the appliances and would call to arrange delivery when it came in and it would be another 2-3 weeks. We have not received one phone call to let us know what is going on. I called Dubuque Appliance, yesterday, Saturday, April 6th to get the status of our order. I spoke with a gentleman who said he was going to the warehouse to check and see what was there, and he would call right back. Guess what??? No return phone call!!! It will be 3 months tomorrow that we bought and PAID for all these kitchen appliances. I would not recommend this company. Like others, I didn't want to buy from a big box store.

I have used Bob's electric for years. Bought appliances for a couple homes and used there repair…read moreservices. Don't know if it us under new management but called them a month ago to service and possibly replace an appliance. Called again a week later and was assured I was on the service list called again 5 days later and was told it would be soon. Called again a few days later and was told I was near the top of the list. Today I called again, over a month after my initial call to tell them I called Ford appliance in Mineral Pt. and they are coming tomorrow. Bob's electric Sucks.

This family-owned shop is in at least its second generation. Bob (Jr.) answered the phone directly…read morewhen I called the shop's phone number, was knowledgable, helpful, and friendly. He went out of his way to provide assistance in answering my questions (about conversion possibilities for an old Jenn Air dual-fuel stove). I'll happily give this firm all my future electrical-related business.

I paid $200 for a year to have my computer worked on, I was told to call any time. I had an issue…read morewith the computer took it back to the store and was told my issue was because I had my mouse turned on in the BAG! This morning I have tried calling the store 4 times, left 2 messages and still have not received any returned calls. After dropping my computer off last week and attended a luncheon I told the audience about my issue and where I dropped off my computer. I heard from more than one individual dropping it off at Best Buy was another issue I would be dealing with. . . . .

The service really gone down hill. The staff is rude and not helpful. I asked to speak to the…read moremanager and I was told he was too busy and he would call me. 4 days later and no call. DO NOT BUY THE EXTENDED WARRANTY. IT IS SCAM. My Sony TV went out within two years of the purchase and I have the extended warranty. I have to wait 11 days for a person to come out just to figure out what's wrong with the TV not to fix it. Which of course, cost me $100. After he " diagnose' the TV that somebody else has to come out and fix it, which is going to be another month. I've spent over $10,000 at Best Buy in the last five years and it's the last time I will ever buy anything from Best Buy again. I'm going to be cutting up my Best Buy credit card.

We had our sub zero refrigerator worked on and the technician that picked it up and returned it was…read moregreat. He was very professional and very nice. He answered all our questions. Definitely recommend

From the owner: Rockweiler Appliance and TV was founded in 1972 and has grown from a single mom-n-pop shop in…read moreViroqua, WI to a four location retail operation that serves a large portion of Southwest Wisconsin, Northeast Iowa and Southeast Minnesota. Rockweiler Appliance and TV is conveniently located in the downtown area of Viroqua and Prairie du Chien, WI and Waukon, IA as well as Highway 9 East in Decorah, IA. Rockweiler's offers one of the area's largest major appliance and television displays, with a large portion of the merchandise available for immediate delivery. Whether the purchase is made as "cash and carry" or professional delivery and installation is requested, service is arranged by Rockweiler's in-house personnel. Rockweiler's employs their own factory-trained service and sales people who offer information and guidance before, during and after the client has taken delivery of their merchandise.

we've had to use Ellis Appliance several times over the past…read more5 years. Three times were when our LG refrigerator's compressor failed. First time was during the pandemic, and they were the only ones who would come to look at our fridge. They were able to get us a part- even though it took a while due to the supply chain problems caused by the pandemic. Two years later the compressor failed again- not Ellis' fault. It's all on LG. The 3rd time, we called Ellis again and they came right out. But 3 strikes and LG was gone! Then a week ago our dryer - an almost 30 year old Maytag- started acting up. Ellis came right out, diagnosed the problem, got the parts and fixed the dryer. He came when he said he would, and kept us in the loop in terms of getting parts in. We would recommend Ellis repair service to everyone.

appointment times are not kept, does not return calls, came to fix my washer and left it apart. I…read morewas told I can put it back together myself. Would NEVER recommend this company.

This service was the best experience I've ever had with a repair person. Alex knew exactly how to…read morefix our oven and what part it needed and had it fixed in less than 2 weeks. Then discovered why our Icemaker was freezing up and fixed that too. At a discount. A great service company to deal with. Ask for Alex.

Home Appliance is the best. My 10 year old refrigerator was having problems, so I set up a service…read morecall on Tuesday, after Labor Day holiday. The Friday before, I realized my fridge had stopped cooling/freezing, so called them at 1pm. They said they were really booked but tried to troubleshoot with me over the phone. That didn't fix the problem, so Craig said he would have a couple service guys stop over within the next hour or two to see if they could get it going. They ended up fixing my fridge that afternoon despite their busy schedule. Wow, that is great service you don't see very often. I am, and will continue to be, a loyal customer of Home Appliance. I can't say enough about how wonderful they are!

I am thrilled with the Gerhard's in Dubuque, Ia. Store Manager, Angie is professional, talented…read moreand took her time to walk me through Kitchen and Bathroom choices that I will live with for quite a while. I was so happy to have someone to show me many options so that I could make the best choice for my family. Thank you Angie! I would recommend their products and service to everyone!