I called the other day to find out if they have propane tank exchange, fella said yes and he said…read morethey did have full bottles for exchange. I have said this because 3 times in the past 10 days I have gone to Home Depot, the recording yes they have propane, and three times when I drive over there they are out and they said they were out "yesterday" so the recording is useless. I drove over to Ace, a fella immediately came out and exchanged my tank for a tank that was a 2025, without even asking he did this extra service for me which I appreciate greatly. I generally really like the Ace Hardware, they arent perfect as some of their younger girls up front have given me the wrong change twice, I said ever think about counting a persons change back? neither of them knew what I was talking about, hah, the modern world. Anyway they helped me out with my propane issue, so thank you. Wish I would have gotten the fellas name that helped me.

I loved walking in the door, being greeted with a smile and asked what they could help me find!…read moreBest customer service experience start to check out. I am now a loyal customer and will choose this ACE store over a big box store or shopping online any day.

Mike and his team at Ace Hardware are great! I came around 4:45pm this afternoon and Mike helped me…read moregather my online order, gave recommendations on a diy project I'm working on , plus him and his staff helped me find 2 mini Ace buckets that my mom has been on the hunt for! They made her happy and as a result my heart is happy too! Great people & friendly staff that went the extra mile today! & to the cashier that was in training, you are doing great! Keep it up! Thanks ya'll!

I go to this Ace Hardware often and the team is always friendly and helpful. Very convenient store…read morecompared to the big box stores. Good prices and a great selection.

I am in the process of a kitchen remodel and have been looking for cabinet hardware. I went to…read moreHome Depot, Lowes, etc. They just didn't have the quality nor the selection that I needed. Kim at Northwest Hardware Supply was fantastic, working with us on our hardware selection and budget. It is my understanding that they are now under new management for the last year or so. These ladies are super patient and helpful. There is no hesitation on my part to patronize a wonderful, local store. The quality of their products far exceeds the box stores.

I, too, had a bad experience with Dave when we first began our new home build several months ago…read more But now, Dave has finally retired (for real). Allyson has taken over the business, and she has been fantastic to work with! Seriously, if the prior reviews have kept you out of the store, it's time to give it another look. They do have an amazing inventory of quality hardware for doors and cabinets.

Store has most everything you need with all the help you can't get at Home Depot or Lowe'sread more

ALWAYS friendly, helpful staff. I wanted to give the five stars after a quite a few visits. Easy…read moreparking....take either government or Hayden.

Man, why is everyone so down on this Home Depot location?…read more Yes, reading some of the other reviews It is annoying that they only have self checkout stands. But I feel like that's the trend of the world now. Anyway, I've always had a good experience at this Home Depot. It's not too busy, easy to find an associate who can help, and they usually are actually helpful. There's one person who works there, William, he's super helpful and I truly appreciate him every time I go into the store. They have a good selection of things in store, and the reason that you go to the store is because you need it right now. So it is a little annoying how more and more they are directing you to homedepot.com. and there are a bunch of things that are only available online. The main thing that brings this location from a five star to a four-star? Is the parking lot. I know I sound like a broke record for all the complaining I do about parking lots, but this location is oddly located, it's weird to get to, the main entrance is off of a side street. The best way to get to it is to take government and then you're coming at it from the back of the store, and if you don't realize what you're doing you're going to miss the turn. But overall I like this Home Depot location a lot. And will absolutely continue to shop here.

Rude, and ended our conversation with a snarky "Have a nice day, Lady" Yikes, they can do betterread more

This visit was a disappointment from the moment I walked in…read more I'm new to the area, and as a long-time John Deere equipment owner, I came in hoping to make Ragan my new dealer. I expected the staff to be professional and knowledgeable. Today I was ready to buy an Ariens Pro snowblower and had one simple technical question. Instead of allowing me to speak with the mechanic or service manager, the service desk brushed me off and told me to "go talk to sales." The service desk rep was rude and snarky the entire time, even tossing sarcastic comments as I walked away, saying, "If we answered everyone's questions, we wouldn't get any work done," despite everyone in the shop sitting around doing nothing. The experience was unnecessarily unpleasant, and I'll be taking my business to a dealer that values good service.

When we moved to North Idaho in 2028, the first major purchase was a John Deere Riding Mower with a…read moresnowblower. Over the past 4 years, it has performed perfectly. We took it in once for general maintenance. Last month, we heard a loud noise and the snow blower quit working. We called Ragan in the morning and they drive out that afternoon to pick it up (around 45 miles one way). The gentleman stated he had an idea what was wrong with it. Within 48 hours, there was a diagnosis ( this was the week right before Christmas). Ragan was able to get it fixed and delivered it back to us within two weeks. Considering it was the holiday season and sometimes getting parts can be cumbersome, they did a great job. And the fees for transporting but we're more than reasonable considering gas prices right now. Awesome customer service

We recently had our kitchen countertops and backsplash installed and were extremely impressed with…read morethe entire experience. The team was responsive, professional, and easy to work with throughout the process. The craftsmanship was exceptional -- from perfectly aligned seams to a flawless waterfall edge and apron sink detail. The quality, precision, and overall care put into the installation truly exceeded our expectations. We're thrilled with the results and highly recommend this company for anyone looking for beautiful, well-executed stonework.

I rarely leave negative reviews, but my experience with Northwest Granite has been extremely…read moredisappointing from start to finish. Communication was awful at every level. Any time I raised concerns with the project managers, they were quick to blame me for delays and became defensive and aggressive instead of listening. At no point did anyone take ownership of the issues I was experiencing--I felt constantly questioned, doubted, and talked down to. The demolition crew that removed my old countertops was careless and unprofessional. They never put down any protection on my brand-new floors, and while breaking apart the old stone they crushed pieces of countertop into the flooring, damaging several areas. They also punched a hole in a wall I had just repaired and said nothing--no acknowledgment, no apology, just left it for me to find later. On top of that, they left sharp broken pieces of stone inside the cabinets, on the floors, in adjoining rooms, and even in the driveway. It felt like a rushed job with zero regard for housekeeping, safety, or respect for my home. When it came time to measure for the new countertop, they incorrectly measured the area next to the refrigerator. The new top was cut too wide and is now pushing the cabinet panel out, leaving about a 1/4" gap. Instead of acknowledging the mistake, they tried to blame me--saying it was already like that or that the cabinet panel was warped--and spoke to me as if I couldn't see the obvious issue. I waited weeks to hear what the next steps would be, but no one followed up. I always had to call or show up in person to get any kind of response from project managers or sales. The finished product is also poor quality. The seam is bad enough that I can catch a fingernail on it, and the edge looks rough and under-polished. Overall, this feels like a "fast and cheap" operation geared toward large apartment jobs or quick flips--not homeowners who care about quality and detail. If you value craftsmanship, clear communication, and simply getting what you paid for without having to fight for it, I would strongly recommend going elsewhere. I regret giving them my business, and by the end I was just willing to accept whatever got me out of dealing with them any longer. I would not recommend Northwest Granite to anyone.

I bought a new fancy kitchen faucet for my 5th wheel and found it had male ends instead of female…read morefitting on it, Home dump did'nt help or Lowes, so I quessed I was sh*t out of luck! I did'nt want to pay the high price for a plummer to come out so I checked out Yelp for parts and made a call to Ferguson Plumbing, the woman who answered the phone did'nt give me much hope then she said to bring it in, so 5 mim down the road I was there, Brian gave me that look that way not looking good but then his partner came out and knew just what I needed on the wall next to the counter, I was super happy and was of my way, super friendly and helpfull, for my Plumbing needs I'll go there before home dump or lowes, Thanks Joe

This is the second time I've been in this store. I was trying to find a fitting and the employee…read morewas very negative and said there's no way I'll be able to find anything that will fit my needs most especially not from them. I ended up going to Home Depot and there my fitting was. I went home and it worked perfectly. This is the second bad experience I've had at this store, employees not helpful to the home owner. They are interested in serving people those in the plumbing business and don't seem to have the time or interest in helping the common man. Other Ferguston plumbing stores are helpful but not this place. I won't be back.