Laura at the north office is very detailed, knowledgeable, and extremely helpful. Which for a…read morenewbie to CPAPs like me was very welcomed.

The other reviews mentioning extremely poor communication is spot on. Getting an initial…read moreappointment took a lot of persistent effort on my end. I've never been able to reach someone on the phone - the only way to communicate appears to be their online portal. The responses are slow (if they respond at all), incomplete and often don't even address my questions. After my initial consultation I was told that the office would be reaching out to schedule a sleep lab. This did not happen, I needed to call repeatedly, leave multiple messages, reach out via the portal, etc. When I did get a response I was told that there was no openings available and that they would reach out once their June bookings became available. A week into June I reached out again and again, only to be told that all bookings in June were filled. After the sleep study, I had my review with Dr. Sabina. I had some additional questions after the meeting so I reached out via the portal - the person who responded suggested I get a sleep study done (clearly unaware of my history with the office and the fact that I already had my sleep lab done and review). I reminded them that I already had one conducted and reminded them what the findings were. They apologized, but never answered my questions. I followed up asking my same original question. No response. I just followed up again and am now looking for treatment elsewhere. During my search I found all of these reviews and decided to add mine. Communicating with the office requires a herculean effort on the patient's part and immense amount of patience. I do not recommend.

We have had so many things so wrong with my husband's sleep treatment. His doctor went MIA being…read morethe most inexplicable and frustrating. But Joshua and his team at Heartstrong really stepped up and saved the day. My husband and I will finally be able to sleep again. Words cannot express how excited and grateful I am!!!! They really went above and beyond. AND they put up with me and all of my up-all-night frustration. Thanks, guys!!!

Alicia in the office is fantastic! She is so kind and willing to help in any way. Office is clean…read moreand brand new. Fantastic place!

My dentist is well versed in understanding sleep issues, and based on our discussions thought I…read moremight have a breathing problem. She did a head CT that revealed a deviated septum, and referred me to Dr. Wassmuth. I was quite impressed by the kindness, courtesy, and professionalism when I first visited the office of Capitol Otolaryngology. Dr. Wassmuth examined my nose and suggested balloon sinuplasty with turbinate reduction. After much trepidation, I scheduled the surgery, which is done in-office. The process of fixing my nose didn't take all that long. The anesthesiologist, Dr. Jack Carsner, was excellent, as were all those I met in the operating room. The procedure apparently went off without a hitch, and my husband drove me home where I rested the remainder of the day. Within a day or so I was feeling much better. I am still considered to be recovering after a week, but have already experienced noticeable improvements in my breathing. My husband says my snoring was virtually gone within a day after the procedure. I've had a variety of seemingly-minor health concerns, that when put together, have led to other problems. Snoring, dry mouth, dental issues, and poor sleep quality turned out to have (at least in part) had a common root cause in breathing problems. Hopefully all will improve or resolve before very long. If you have any kind of breathing problems, including snoring and symptoms like dry mouth when you awaken, you may benefit from a visit to Dr. Wassmuth. I highly recommend his medical practice.

I recently had surgery with Dr. Wassmuth to correct my sinus issues. It was a fantastic experience…read morefrom the initial consultation through the post-op appointments. He always took the time to answer any questions I had and thoroughly explain what he was going to be doing. The procedure had minimal pain, no nasal packing, and the recovery was quick. I can breathe better now and have also noticed that I sleep better than before!

From beginning to end Capital ENT & Sinus Center rocks!…read more Cassie, PA, quickly assessed and made a recommendation we both agreed to. The plastic earring-back was removed within seconds. Thank-you!

Don't come here if you're not prepared to wait an hour or more for your appointment. I've been…read morethere three different times and every time I get the runaround. They also never warn you that they are running late. They may bring you to your room but then you wait more there.

Had mild sleep apnea and was a candidate for a dental device to correct the problem. Fitting took…read moreseveral appbut finally got the device. Insurance covered cost and I purchased coverage in case something happened to the device. As I finally found the correct setting, it broke when I dropped it while preparing a cleaning solution. I was asked to take a picture of the device, submitted and was told it would be replaced in about a month.While waiting, I threw the broken device out. Now I am told the won't replace without having the device. I was never advised to keep the broken device and now replacing would be over $2500. Not sure whether it's SBA, their insurance provider or both but there is something very wrong here. A day after posting the review I got a call from an Operations Manager with SBA. She profusely apologized for my treatment and said it had been a mistake which she was investigating and was correcting so I would get my replacement device. Very satisfied with this response.

Please stay away from this company. IT IS A SCAM!!!!~ They tell you your insurance pays a portion…read moreand then you pay a portion and then they bill you $8000 for a plastic mouth guard. They bill through Frontier Medical Sleep and Wellness. RUN FROM THIS COMPANY!!! SCAMMERS!!!!! I thought they were decent and then just received an $8000 bill!!!!

Update on 5-2-26. I hadn't seen Monique since January, due…read moreto my own clumsiness tripping and breaking my clavicle, having surgery, and then breaking it again. I had a virtual visit with Monique this past week and she proved herself again!! She is truly 1 in a million. She has been traveling around giving talks about sleep issues...yes, she is that good. And again, I called the office multiple times and I have decided that leaving a message or not is my own problem, Monique is worth the hassle because I don't think there is anyone else more knowledgeable. She is truly outstanding, the best there is. Thanks! ---------------- The following was my previous review: The good: Monique. The bad: This place NEVER answers the phone. You always have to leave a message and wait, most likely until the next day. Sure can't be in a hurry if you have to work with the office staff. So you decide, I prefer to "work" thru this mess all because of Monique, like I said before, she is the best!!

On July 2025 a Tele-medicine appt. w/Monique Mulvaney. A sleep study on October 21, 2025. Then on…read more10/24/25, an employee with Nationwide Medical called asking for my credit card number and requesting an auto-pay status for my new Aircurve 11. My cost was $196.30. I wasn't to give my card to a person I had trouble understanding..her English was hard to understand. I reached out to Monique and explained my situation and was referred to Blane the Nationwide rep for the NW area. Blane helped me and told me a person from Nationwide, Clay would help with the new Aircurve 11. Before Clay and I set up my new Aircurve 11, I had a phone call from Sleep Medical Consultants person Bree (Breanna). I told Bree that I hadn't set up the Aircurve 11 due to the frustration with the price quote. The price quote was not adding up and to the payment method. A person named Samantha interjected on the phone call and scolded me for critiquing my billing frustration and the bad English relayed. So on 11/17/25 I went to myHealthspot portal and under Documents, I saw a generic Termination Letter to me. I now have the Aircurve11 but I guess I was terminated by my doctor. Clay Nationwide told me to use my new BiPAP machine for 2 weeks and then call Monique to "tweat" my new machine. I don't think the doctor, Mr Bhavim may be aware. At first, I was not going to keep my new Aircurve 11 due to the billing but Blane and Clay helped me immensely so I kept it. I am a heart patient and visit my cardiologist and I need my BiPAP to be working properly. I just don't understand why I get a Telemedicine conference, a Sleep study, set up my Aircurve 11, and now I'm terminated. I now have no Monique or a doctor. This is so frustrating....I've not looked for advice...No offense meant.... I just have the facts. All I ever wanted to do is buy new equipment and get it monitored. Please understand that I felt ignored. Who terminated me and why? I don't have a doctor to help me. I do have regrets. I'm also 73 years old.

Bad experience…read more Their online presence is full of bugs and presentation problems, making personal data entry impossible to complete. They got defensive and showed no patient interest.

Communication is poor with the staff. The Dr is decent enough. the interaction with the staff is…read moreunpleasant and difficult. I had a unique situation and it seemed they did not know how to handle anything that did not follow their script. Its not worth the headache.

One star is one star too many. Jill was unwilling to file an insurance claim for me - stating it…read morewould not be worthwhile since I had already received medical equipment within the last 5 years, She said she would call back in a couple days...never did. Until she inadvertently left me a VM for another patient - a message that had enough identifying information that I could have confidently tracked this patient down. HIPPA violation. Jill then calls me back happy as a clam and says "oops, sorry, left you a vm for another patient. Anyway, wanted to see how I could help." She's had more than 2+ weeks to help, didn't want to, then shares private information about another patient on my phone. What a train wreck of a business model. Would rather cash pay for my medical equipment than buy through this mirage of a business.

Update: so the billing manager (he was very professional) called and rectified the situation. I was…read moreable to get my machine. When I went to the office to pick up the APAP machine, the technician that explained how to utilize the machine was very patient and helpful. I believe his name was Tedo. He made sure my mask was the right size and comfortable. He even called the next day to check on me and the experience. I would definitely recommend this location! Thanks again Afshin for working with me.

I went to Dr Slaughter for sinus and allergy problems. I was amazed by the Dr and the entire team…read more They were able to determine all allergies I suffer from and prescribed drops that will cure me of them in time. For my sinus problem it looked like I would need procedures done but they but me on a nasal spray for a few months. When I went back they said I no longer needed any procedures as the spray did the work! I am so happy I went to Sinus & Snoring! They are super!

I have been to Dr. Slaughter's office several times over the past few years. I EVERY situation the…read moredoctor or someone from his office has responded with the answer I could understand. This is a 5 star operation that not only knows what they are doing, they are without a doubt the best ENT shop in Austin.

I was seen by Sabina Lin on April 23rd after being referred by my doctor for a sleep study. We had…read morea quick talk and she said she would be requesting a 3 night at-home sleep study from my insurance. After not hearing from the office for over 2 weeks, I called and was told that they had not received my coverage info from my insurance. I called back a few days later and was told the same thing, so I decided to call my insurance. My insurance said they had zero contact from Texas Sleep Medicine and immediately offered to call their office while I was on the line with them. The office staff said their benefits coordinator Mary Ann was out of the office, so my insurance rep left her a very detailed message explaining how they can call to verify my coverages and verify if prior authorization is needed. I called Texas Sleep Medicine back a few days later, which was now over 3 weeks since I had originally been seen by them, and found that they still had not done anything on their end to verify my coverages with my insurance. Today, I received an email from Ashley Hernandez that said they would be willing to schedule my sleep study without insurance for $700 if I would like to go that route. After they had not contacted my insurance for over three weeks, they were suggesting I go the cash-pay route for $700 rather than use the insurance I was begging them to contact for weeks. Waiting over three weeks simply to verify insurance is completely unacceptable, especially when my insurance has reached out to Texas Sleep Medicine directly to assist. Do not waste your time trying to work with Texas Sleep Medicine. Their office staff is completely inept and their office managers have no clue what is going on with their patients.

Easy scheduling experience, pleasant staff, option for the convenience of telemedicine. Great…read moreappointment availability within 24 hours (impressive). I was given the opportunity to see a physician for my initial consultation, and able to do sleep testing from home (as simple as putting on an Apple watch!) CPAP set up was informative, and they checked in on me regularly to make sure everything was going well. I would definitely trust this group with my medical care.