Laura at the north office is very detailed, knowledgeable, and extremely helpful. Which for a…read morenewbie to CPAPs like me was very welcomed.

I was seen by Sabina Lin on April 23rd after being referred by my doctor for a sleep study. We had…read morea quick talk and she said she would be requesting a 3 night at-home sleep study from my insurance. After not hearing from the office for over 2 weeks, I called and was told that they had not received my coverage info from my insurance. I called back a few days later and was told the same thing, so I decided to call my insurance. My insurance said they had zero contact from Texas Sleep Medicine and immediately offered to call their office while I was on the line with them. The office staff said their benefits coordinator Mary Ann was out of the office, so my insurance rep left her a very detailed message explaining how they can call to verify my coverages and verify if prior authorization is needed. I called Texas Sleep Medicine back a few days later, which was now over 3 weeks since I had originally been seen by them, and found that they still had not done anything on their end to verify my coverages with my insurance. Today, I received an email from Ashley Hernandez that said they would be willing to schedule my sleep study without insurance for $700 if I would like to go that route. After they had not contacted my insurance for over three weeks, they were suggesting I go the cash-pay route for $700 rather than use the insurance I was begging them to contact for weeks. Waiting over three weeks simply to verify insurance is completely unacceptable, especially when my insurance has reached out to Texas Sleep Medicine directly to assist. Do not waste your time trying to work with Texas Sleep Medicine. Their office staff is completely inept and their office managers have no clue what is going on with their patients.

He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

I consulted with Dr. Duhon after having issues sleeping and waking up with headaches. In our…read moreconsultation, he suggested it might be sleep apnea. I scheduled a sleep study and everything went smoothly. They called to say that I did have sleep apnea and I would need a second sleep study with a CPAP to determine if that would help my symptoms. I came in and again everything went smoothly. But then communication stopped entirely. No one called about the results of the second sleep study. There was no prescription ever written for the CPAP or any other device. I tried calling but no one ever returned my calls. It's been almost a year since my sleep study and I still don't have answers.

I have the exact same feedback as many others here; it's all but impossible to get past a voicemail…read moreto a human being, to get a call back, and the office is So disorganized that I struggle for words for the frustration I feel. I always get voicemail and my experience has been having to call/leave vm for several days before receiving a response. Then, the email address I was given on a printed instruction sheet on how/when to email for a refill, was shut off -- but no clients were called or emailed to inform of new email to use! I call, get informed of this, and tell them I will drive out there on my lunch to pick up the prescription paperwork. I am told that another doctor in the practice, as a "courtesy", will sign off on it for it this one time for me. I should HOPE this doesn't happen again. And the attitude was as if the inconvenience and mismanagement of the situation was done by me. Thanks for the favor, folks. No...the experience with a medical office is too important for this kind of circus act. Moving on.

My child who is 8 years old now was diagnosed with Brown syndrome in his eyes when he was 3 years…read moreold. Over the years it didn't have any effect on his vision until he started first grade and began reading. A week after he started school (he loves every second of it and didn't miss a day) he started having ticks in his eyes. In the beginning we thought it started because he began first grade in a new school and maybe he was nervous. After couple months that we tried different treatments we went to an eye specialist that determined he needed surgery. A month after our son had the surgery he still had the ticks so my sister recommended Neta. Neta was amazing on the phone, very calming and knowledgeable. We had a few telemedicine sessions and after we followed her treatment the ticks were gone. We are so pleased with Neta's guidance, knowledge and support though out the whole process.

I came to Neta to treat ongoing migraines that I had for a very long time. I had 3 sessions of…read moreacupuncture with her and now the migraines are completely gone! Neta is super talented, nice, and welcoming. Don't hesitate! set an appointment now! Thank you, Neta!!!

Dr. Eskew provides excellent care. He is an extremely knowledgeable physician and I have been…read moreseeing him for well over 20 years. For anyone having ENT issues, he would be THE doctor to see for relief.

Bravo Dr. Eskew, what a wonderful and caring doctor. Dr. Eskew thoroughly evaluated me, he…read moreactually put his hands on me, which most doctors are not skilled enough to obtain information through a physical exam. Most doctors nowadays, only use lab results to ascertain the next steps. Reminded me of how doctors were back in the day when they were good. Great experience from beginning to end, I feel like I'm in excellent hands with Dr. Eskew and trust him implicitly, a really refreshing experience and I highly recommend him. You will have to wait to visit him because he's super busy, but he's well worth the wait! Great staff too! Courtney

I've been wearing the oral appliance for some time now and I've noticed a huge difference in how I…read morefeel when I wake up. I feel way more rested and my girlfriend says that I am no longer snoring so she feels more rested too! This thing is a game changer. The south and the central offices I went to did a great job at getting me in and out quickly and made sure my insurance would cover most of the device cost. Highly recommend Sleep Better Austin!

Germina was so knowledgeable on the sleep apnea device! Answered all my questions and was so…read morepatient. I am satisfied with my care, she went above and beyond.

Early in the weekend I cracked the last tooth in my mouth. It left a jagged edge that my tongue…read more*had* to explore, resulting in a raw sore before I could see my dentist at the beginning of the week. Dr. Bo Stanley's office setup a 7:30am appointment for me and his hygienist took me in right away. After she took some pictures and shared them with Dr. Stanley, he came in, warmly greeted me, explained how he planned to proceed, and with my concurrence, began the work. 12 minutes later, my tooth was repaired and I was out of the dentist's chair. I was pleasantly shocked that they fixed the tooth, cured the polymer, polished it to ensure a proper bite, and had me out the door in 12 minutes! And because I didn't need a cap, it was only about a quarter the price. Great job Dr. Stanley and team!

From the owner: Welcome to the comfortable and inviting dentist office of Dr. Bo Stanley and their talented team of…read moredental healthcare professionals. Our top priority is your well-being. We emphasize excellence in dental care while nurturing meaningful relationships with each of our patients. Our modern dental procedures are applied with expertise. We will give you a radiant, youthful smile that you and your loved ones will enjoy seeing. A beautiful smile brings a confidence that will brighten your life both socially and professionally. It can be life changing. Ready to get started? Contact Dr. Bo Stanley and schedule at our dental office in Austin, TX today.

They don't answer their phone ever…read more In Jan 2022 I was referred to Dr. Raymond for a nerve issue in my arm. It took a few phone calls before they answered but I was finally able to schedule an appointment. While scheduling the receptionist said something like I would be seeing the nurse practitioner and I had to stop and ask them what that meant. Turns out I was not actually going to see the Dr. Raymond and I would then have to come back in to see her. When I protested they gave me another date where I could actually see Dr. Raymond. Dr. Raymond was nice and thorough taking time to evaluate and explain things to me. The admitting nurse seemed slightly rude and did not have the warm kind feeling that I typically associate with people in the healthcare profession. It could have just been the vibe I got so that alone isn't a reason for a poor review. When they took my vitals they have an old style scale with the sliding weights, nothing wrong with that in general, but the scale is in the corner of a small room which means the nurse must stand inches from you to move the weights and take a reading. With COVID it seems like a little more distance would be nice. After she finishes taking vitals they then spray the room down with Lysol. Seems like a pretty big gap between the lack of social distance and then disinfecting the room. I was in again in early July for a follow up visit and they referred me to get another MRI. Once I got home I realized that they had sent the referral to a different imaging lab than the MRI I had earlier in the year. I tried calling them to see if they could get the MRI moved to where I had my first one just so I could avoid filling out as much paper work. I called several times and left messages before I was finally able to speak to someone in their office. The woman was nice and said she would check and call me back later that day. I got no call back. I have now been calling them several times a day for the past 2 weeks, left messages and nobody has ever answered the phone. I can't recommend NeuroAustin simply because they don't answer the phone. Even if I did recommend them it seems unlikely anyone would be able to book an appointment since they never answer their phone.

I went to NeuroAustin for well over a year for treatment of my migraines. The professionals who…read moretreated me were very good. However, the office staff, particularly an admin named Josie, are simply incompetent. Two different times, Josie forgot to order the botox in time for the treatment, and I had to reschedule. She simply does not understand that people have to work and cannot get off whenever the scheduler feels like it! I left the practice and am very happy with my new neurologist. Two thumbs down for these folks!