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Happy Paws Mobile Grooming

5.0 (3 reviews)

Services - Happy Paws Mobile Grooming

Bath and groom only

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Luke & Company Fine Pet Supply & Outfitter

Luke & Company Fine Pet Supply & Outfitter

(114 reviews)

Southwest

really nice workers and my dog loves all the toys and and this is the best and easiest way to wash…read moremy dog

I won't be recommending this place. I'm incredibly disappointed by the way my final interaction…read morewith Luke & Company was handled. My dog, Buddy, had been groomed by Valerie at Luke & Company for more than four years. Valerie knew Buddy well, and for years I trusted her to care for him. Sadly, Buddy was recently diagnosed with cancer and passed away just a week ago. It took me some time to finally work up the nerve to call Luke & Co. because I wanted Valerie to know that Buddy had passed. When I called, I was shocked to be told that they could not find any record of Buddy or me as clients after more than four years of nail trimming appointments. I asked for Valerie and was told she wasn't available, so I left a message for her to call me back. The next day, I didn't receive a response so I called again. During that conversation, I was told by the manager, Annie, that I was "not a good fit" for Luke & Co. anymore. (WHAT) Considering why I was calling, that response was incredibly hurtful. My dog had died. There was no future grooming relationship to end. I wasn't calling to make an appointment or ask for anything from the business. I was trying to tell the person who had groomed and cared for Buddy for four years that he was gone. I also struggle to understand how there was supposedly no record of us being clients, yet I could simultaneously be told that I was no longer a good fit for them. I understand that businesses have the right to decide who they want as clients. But after four years of bringing Buddy here, I expected some basic respect and understanding, and I received a door slammed in my face. I simply hoped that after four years, someone might acknowledge some basic compassion and I know Valerie cared about Buddy. (I wouldn't be surprised if they still didn't tell her). Whatever positive experiences I had over those four years with Valerie are unfortunately overshadowed by how I was treated at the very end. Being made to feel dismissed by a business that had cared for him for years made an already painful situation worse.

Happy Paws Mobile Grooming - groomer - Updated October 2026

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