I got a no chip manicure with Tina this past Sunday, 4 days ago. She was a sweet lady and all, but did awful on my nails. She filed them too short, and my no chip was chunky and uneven. You get what you pay for, right? $28 for a no chip. I still tipped her for her time, and figured maybe if I give her a second chance, it'll be better. Today is day 4 and almost all my no chip was coming off. And i broke 3 nails.
I called and the receptionist answered. I told her if I can get another no chip because mine was completely ruined. And she's like sure but you need to get the same color. So I said "why can't I get another color? The color I had Sunday seemed too chunky that's why I'm coming back in to get the rest off.." she's like nope sorry. So then I ask if I can get the rest of the no chip removed and perhaps a basic manicure. She says I have to pay for the manicure because it's a different service. I then ask if she's kidding, and she laughs. I tell her "this isn't funny, I paid over $30 for this, I'm not happy."
So I go in today, Tina seemed pissed to see me, mumbling in Mongolian because I forgot my card that had my color on it. And then I was like whatever just take off the no chip and I'll get a regular manicure then, fine. I chose my color and she started my soak off. Then she's doing my cuticles and cutting the skin around the nail. She then keeps digging and digging in my nail! (Lady I just saw you 4 days ago, you've done the digging and ripping of skin already!) she then tore a huge chunk of my skin and I flinched and told her I was in pain. Then I start bleeding and she's totally careless about it. She puts this green liquid in the bloody cut and says ssshhh it's okay. No it's not f*cking okay, I'm in pain! So then I'm like just forget the manicure, I want the soak off and that's it.
She didn't even have the courtesy to lotion my hands, she grabs my hand and pumps a huge wad of lotion and says ok bye.
I'm so over this place. I don't know why my mom or anyone else gives this place business, I almost guarantee most of these techs don't have their nail tech license and I will be contacting IL department of Regulation to file a complaint for this salon. I also see the wax specialist double dipping during her waxing and that's also contamination and most definitely doesn't have an esthetician license or a cosmetology license. HOW DO YOU NOT WEAR GLOVES WHILE WAXING SOMEONE. Being a person who's a licensed esthetician, I know when to report these things and no one is educated on salons who are doing these things illegally.
Thank you happy nails for the complete waste of time and lack of customer service. And thank you Tina for injuring my finger nail. I won't ever step foot in this wreck of a salon again. read more