I find it concerning that a review from 10 months ago mention the damaged door and it STILL is not fixed. The interior is shabby and in desperate need for a renovation. The walls and bench are dingy and extremely scuffed. It's also very warm inside and uncomfortable to hangout in due to temperature and the hard seating. It's a shame because this could be a super cute place to spend time and host small events if they would update it! The young gals could work on their customer service. They're not rude per say, but they could try harder to greet customers and connect at the register. I've worked at Starbucks for 8 years, having genuine conversations with customers and turning them into regulars is the best part of the job! Work is as fun as you make it. I try to chat with the girls and they respond kindly but you can feel they'd rather not participate in conversation lol. I did sit one time and watched them work through a rush and they crushed it! They laughed and high-fived, and that energy was so cute and is exactly what is needed every day. You girls are awesome when you let your personalities shine! I get the A.13 (?) I think. The brown sugar milk tea with oatmilk. They've made it perfect both times, and I'm so appreciative of them! I hope the gals see the constructive feedback and work on customer service, but my biggest reason for 3 stars is management neglecting the appearance of the business. Please fix this! I want to visit more with my girl friends and gab comfortably. read more

Happy Lemon - Bubble Tea Near Me - Silverdale, Washington

Was in the area and found this Happy Lemon location! I ordered: strawberry green tea with boba (sub lychee jelly for boba) $7.50 Definitely on the pricier side for boba...but I was very surprised the boba was cooked well. A lot of Happy Lemons in the bay area have quality control issues. Staff was quick. Nice ambiance inside and some seating. Easy parking in the area. read more

This place has definitely gone down hill a little. I remember a while ago the atmosphere was solid, and the drinks were good as well. I decided to go since I'm back in town for a while. I think this place is just ok, service was alright they were somewhat friendly but didn't really greet me when I came in or acknowledge me at all until I stood at the register for a minute. Not a big deal, because not sure what people have going on in their day before walking in! I decided to grab the Thai tea with regular tapioca, Thai tea is honestly good but tapioca was hard and I had to spit out a few. I don't think the place is horrible at all, it's not great though either. read more

Happy Lemon - Thai tea - Bubble Tea Near Me - Silverdale, Washington

Been some time since I've been here. Service was excellent!!! Absolutely LOVE their drinks even on a cold day! Bubble waffles are always fun to munch on! This place is one that my teen and I enjoy. Family wished they opened a little earlier! read more

Happy Lemon - These both were so delicious! Can't go wrong with either one! - Bubble Tea Near Me - Silverdale, Washington

The service is usually nice and helpful. Drinks are typically good most times. Bubble waffles are always good. The inside is spacious and clean every time I go in read more

Happy Lemon - This is Cold milk tea with boba & puff cream and I added a tiramisu salted cheese on top - Bubble Tea Near Me - Silverdale, Washington

Fun menu and love all the flavor options. The waffles can take about 10min. But it's always so cold we have a hard time really enjoying being there read more

When this first opened we thought it was good enough for us to come back since it's down the street from us. But one main thing I've noticed during our multiple visits there is that the workers never look happy. With all the other boba places in the area, we haven't been back in over a year. Tonight we went an hour before closing. They block off the whole area with chairs so that you just walk straight to the register. We were the only ones in there and we walked in and said hello and the girl never greeted us and said nothing until we ordered. Not even a thank you. So, drink is okay but service reminded us that we rather spend our money somewhere else to get better service with a smile. read more

I know it's not really common courtesy to go into a restaurant like 15-20 minutes before they close but i was really craving some happy lemon so i decided to go!! i went at like 8:40/8:45 i walked in i ordered she typed in it but right before i payed she said they already put away all of there blenders and stuff to make it?? i'm pretty sure you aren't supposed to be putting stuff away until the closing hour which is 9 for them but they already seemed to have it all put away at 8:45! really weird and unprofessional. read more

I'm making this review to hopefully incite change. Over the last year we've SO enjoyed our family trips to happy lemon for delicious bubble tea and waffles. But over the last couple of months this place has gone to crap. From the busted glass door that hasn't been repaired, to them being consistently out of some of their supplies. Walking in 45 minutes before close time one evening and they had NOTHING and were rude, obviously our business was inconvenient to them. The writing on the windows used to be cute now it's just all about how they refuse to take cash. PLEASE! We want our GOOD happy lemon back. Do BETTER. read more

Happy Lemon - Broken door - Bubble Tea Near Me - Silverdale, Washington

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This HL is just so inconsistent on both drinks & service that I don't think I'll be stopping in anymore. Ordered the passionfruit lemon oolong tea a few weeks back. it was good and looked as it does on the menu. so I came back to get one again a week or so later. The employee handed me a drink that had milk in it. So I pointed out that it's not the right drink, very politely and patiently and she told me "it is, this one has milk in it". I had to point at the picture of the drink behind her on the menu to get her to believe it definitely does not have milk in it. So she made it again, this time with barely any passionfruit - literally like 1/2 a teaspoon worth - and no boba. So i asked her to fix it again since it was missing the boba and got some attitude and a bit of an eyeroll. So the drink I got the third attempt (she took the seal off the same drink to add boba) had a laughably small # of boba, like 5 of them and suddenly tasted like she added a ton of extra lemon to make it super sour and gross. I literally couldn't drink it because it tasted like eating a raw lemon. I can't be 100% sure but I felt that she made a bad drink on purpose because I (rightly) asked for her to fix it twice. I wasnt gonna try for a 4th remake at this point, so I just gave up and left. My husband got the same drink today, and again It's got very little tea and basically no passionfruit in it (see picture). I've noticed in the past some of their staff (not all! Most are very sweet & helpful) seem to have poor presence and give that GenZ stare/look at you like you're weird and annoying for coming in to buy a drink, but I generally don't get hung up in n that as long as the drinks are ok. However the weird vibe + inconsistent drinks, or possibly even sabotaged drinks, sorry, no more. read more

Happy Lemon - Passionfruit lemon oolong tea as shown on menu. - Bubble Tea Near Me - Silverdale, Washington

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I love the boba drinks at Happy Lemon. We have visited several times since they opened, and have enjoyed every drink ordered (my favorite is the brown sugar drinks). BUT- The cleanliness and the customer service have got to improve if they want to keep their customers coming back. Since there is limited seating, and the wait is excessive for your order, you can't help but look at the dirty counters, tables, chairs and overflowing trash bins. The staff must be trained to not look you in the eye or smile, because they never do. As many others have noticed, they seem aggravated that you are interrupting their day. read more

First time there review! Employees were super friendly when I walked in. I'm not really a fan of boba (I know, I know) but the girl at the counter helped me pick a drink and let me know I could take the boba out of any drink I choose. Ended up getting the Freshly Squeezed Lemon Black Tea which is super good! I opted for 1/2 ice and for a first I wish I would've gotten regular ice! In addition to my drink I got a chocolate bubble waffle which was really good, and big enough to share as I shared mine with my husband! I tried to Tiramisu Salted Cheese to dip in the bubble waffle and I'll just say I tried it and wasn't a fan! but they have other options for the waffles! Establishment was clean and I got my order in about 5 minutes. Only reason why it was 4 star is because I'm not sure if this would be an everyday stop for me, but maybe a nice treat on a hot day every once in a while. That being said, I will be back to try something else! If you do like boba, give this place a shot! read more

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I was hestitate on this location due to its Yelp reviews but it was still pretty good! The young ladies working were so friendly and welcoming. I ordered my usual black tea with salted creama, taro milk tea w/boba & bubble waffle. All were amazing and drinks were made well.. boba was so soft and fresh. I took a star off because the tables and booths were kind of grimey and could use some cleaning and also wish they took cash but overall it's a legit location. read more

Happy Lemon - Bubble Tea Near Me - Silverdale, Washington

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Ordered my usual C4. Kumquat Lemon Jasmine Green Tea: hot, 0% sugar and whenever I ordered it in other locations, it already comes with lychee jelly so I asked to add boba and I asked if it already comes with it and they said "no" so I switched to lychee jelly and, of course, was charged for it. As they were making it, one employee said to "just use the green tea". I was a bit perplexed. Received the order in a smaller than usual cup, took a sip and it was not even hot. The lemon overpowered the drink so it was more sour and didn't get a hint of jasmine. I'm not sure if it's just this location, but I didn't feel like me speaking up would result in any kind of resolution. For the higher cost of treating myself to bubble tea these days, this was a disappointment. I just moved to the area and was thrilled to see a Happy Lemon, but maybe I don't need to return. read more

I've been a loyal Happy Lemon customer for years. I know their drinks. I know what they're supposed to look like. I know what they're supposed to taste like. So when I was handed a drink that looked like plain milk and tasted like milk and a hint of sugar with zero tea flavor, I knew something was off. I calmly told the staff that it wasn't right -- not to be difficult, but because I've ordered this exact drink from multiple locations and it's never looked or tasted like that. And instead of even pretending to care, the girl behind the counter hit me with, "It's supposed to taste like that," followed by, "What do you want me to do?" That response right there is why this place deserves every bit of criticism. No apology. No correction. No customer service whatsoever. Just pure attitude and laziness. Meanwhile, her coworker stood nearby, throwing side-eyes like I was the problem for pointing it out. Not one person there acted like they had any business representing a national chain. Let me be clear: the drink was bad -- but the treatment I received was worse. It was insulting. Dismissive. Unprofessional. This wasn't just a mistake. It was complete indifference toward quality, service, and basic respect. Happy Lemon should be embarrassed to have their name on this location. If this is how customers are treated for speaking up, they don't deserve the business. I will never go back, and I'll be telling everyone I know to avoid this place completely. I WISH I COULD GIVE 0 STARS!!! Save your time, your money, and your energy. You deserve better than a place that looks you in the face, gives you something completely wrong, and acts like you're the problem for noticing. read more

The first thing you notice is the store is bright and very low key. Which is great. Just have to remember they don't take cash, credit/debit cards only. read more

I want to give this place a 3 star, but I think since it's a new establishment, they're probably working out some kinks, so I'll have a little grace. I think there is definitely room for improvement in some areas: customer service, ingredients, and consistency. They aren't too friendly there... I hey don't say hello when entering or approaching the register. They also seem bored. I've been here 3 times, and it has been that way every time. The actual drinks are pretty tasty, but they don't have any decaf tea options, and one time I was there, they were all out of tapioca pearls. Also, the taro tea isn't purple, which I'm not sure if that is just a different type or something. Overall, they are pretty good, but I hope to see some changes as time goes on... read more

Love this place ! Waffles and tea , with every flavor imaginable, toppings to beat! Choose your drink, sugar level, ice level and go!

Their drinks are so good and delicious‼ In addition, all the staff are really caring and very hard working Although they keep running out of avocados, I highly recommend this place after you do some shopping or whenever you go on a date with a special someone! read more

Unfortunately my second visit to Happy Lemon wasn't so happy. After my first visit I downloaded the app as the giant QR code in the lobby encouraged. Since there was a huge line this time I decided to use the app to order and sit down to wait. After ordering a simple Wintermelon lemonade with nothing added or changed I Sat down and waited for the text the app said I would receive once my order was done. After almost 20 min I went to the counter (sorry for the person I somewhat cut off) and asked how much longer my order would take. The cashier asked for help from the lady making waffles and she asked to see my phone, which said order was pending. After pressing some buttons on the register my order was declined. Then she just walked away! No explanation why they declined my order or why it took me saying something for them to do anything about it. The cashier mumbled something about not accepting DoorDash and I said I'm not, I'm ordering for myself. He took another two customers then finally took my order. Unfortunately the girl behind me was in the same situation. They should have a sign saying they don't accept orders via the app, or do what Starbucks does and close orders in the app so you don't have that option. read more

Happy Lemon - Menu - Bubble Tea Near Me - Silverdale, Washington

review only for cleanliness: it was kind of dirty, floor had stuff all over and the counters were unkempt. honestly that sort of thing doesn't stop me from going to an establishment but this was the dirtiest happy lemon i've ever been to and it seems pretty new? or maybe just not many reviews. read more

I used to be a regular here, but will not return after today. I've never tasted a drink so poorly made and the workers showed no remorse when I had asked if they can make a change to the drink. I hope they hire people with customer service skills. So obnoxious and rude. I would rather drive to Tacoma/Seattle for real boba and kind service. read more

Favorite spot in Kitsap! I've come throughout the week different times and the employees are always so kind. I always get half sweet on different drinks and they are always on point (some places will still be too sweet even when I ask for lower). Also I love that they accept personal cups since I order so frequently this saves on the amount of trash made. read more

Honestly one of the most awkward encounters at a food place/boba place I've ever had. In the middle of ordering, a girl came up behind the lady helping me at the cash register and whipped the counter in front of me with a towel, literally two feet in front of me, a gust of air at my face. Out of nowhere. It wasn't funny, it was incredibly rude and weird as hell. She shocked both me and the girl at the register. She said sorry, but I was so thrown off I had a hard time finishing my order. Literally the weirdest f*cking experience I've had at a boba place. Rude, unprofessional, high schoolers work here. The lack of common sense is appalling. I got a taro milk tea with boba. I thought I got the wrong drink because it was brown and the girl said it wasn't the wrong drink, when the tapioca is mixed it turns brown....yeah that means you didn't make it right. I've never had a taro boba drink that was brown. It's purple. I've never wanted to leave a boba establishment as fast as I did today. I was the only one in there with a few customers walking in as I waited, and there were 4 maybe 5 people working that were all young girls, talking really loud and being obnoxious besides the girl who helped me at the register. I've never been so annoyed at a boba place either. My drink was still good, and my waffle, but this place is run by kids with no common sense. I should've left after the towel whipping incident. Still can't fathom how stupid you have to be to do that right in front of a customer. read more

Happy Lemon - "Taro" boba milk tea - Bubble Tea Near Me - Silverdale, Washington

Poor service and the place was dirty at the Silverdale location. Bathroom was really disgusting. The drinks and treats are delicious but I'm concerned for peoples health! read more

I got the milk tea with Oreo and puff cream, it was tasty. If you choose 100% ice... you will get barely any liquid. So lesson learned on that, but overall tasty! read more

Bubble waffle was edible, but honestly the worst one I've had in my entire life. Ordered via the app and didn't get a notification when it was ready (like it was supposed to) and staff had no response. No rewards points were added in my app either. read more

Absolutely delicious , I do enjoy the waffles they're always delicious. All the flavors are so good ,I recommend that you at at least buy one, all the flavors are good I try my best to try all of them. read more

The place is super cute but the drinks we got were disgustingly sweet. My daughter got the strawberry shortcake smoothie but it was more like a really sugary ice cream milk shake. I got some kind of strawberry tea and even got the less sugar option and I just couldn't drink it. If I go back I'll try and see what the sugar free options are, if there are any. The place is cute though and I like the idea of it. Service was fast when we were there. read more

We have been here twice now, everything we've tried from the milk teas, salted cheese, lemon tea and waffles has been yummy!

As it's the only official boba shop in the area I think it's a great place! Usually I would have to drive across the water 30 min for some decent boba so I'm really glad this place opened. The service is pretty good. I've come in a couple times and they do a great job greeting people by the door and suggesting drinks when I'm having a a hard time picking one. The space is clean, I do wish there was somehow more seating since when I come in it's very busy. However I enjoy the vibe of the place, the music is great, the workers are kind, never had an issue with them. read more

The kids loved the bubble waffle. The drinks were ok. The salted cheese dip for the waffle was good too.

Bubble waffle was good.$5.95 for a oreo bubble waffle.Boba teas weren't that good.I sat there for 20 minutes waiting for my Boba whilst it was sitting on the counter and every employee was doing their own thing,I only got it when my dad asked for them.all in all hella understaffed not that good.the place was cute tho The inclusive bathroom and the waffle are the reason this review isn't zero starred. read more

Lovely ambiance! I see people come in here all of the time to study & play games with their friends. Drinks always taste fresh.

Embarrassing establishment in Kitsap. Don't go to Sad Sappy Lemon. We were the only people in there at first. We ordered 2 bubble waffles. Person working was rather slow and most likely on edibles. Greeted with a stuffed mouth of food. Glasses and curly hair. They made the waffles and let them sit in front of their little black fan for over 10 minutes. My family thought that she messed up on them and she went to make a few drinks for other customers after us. She then went to the back for more batter for a few minutes while our food was still in front of that little black fan. She kept pacing back and forth. After, she took just one waffle and was dazed and confused. While putting their dirty fingers inside the waffle sleeve after carrying tubs of batter and touching everything. Our second waffle was given to a random person that came in 20-25 minutes after us. We opted for a refund and went to another place. No care in this establishment at all. Dirty floors with nobody in there. Dirty walls. Dirty tables. Sad business and will not ever come back. Please help other businesses in this community. Just not this one. read more

Service is pretty disconnected. They're only nice right as you're ordering before you pay and choose the tip amount. After that, they will avoid eye contact to answer questions. read more

first time trying and it was okay. i will be back to try some different drinks because i wasn't the biggest fan of the salted cheese. read more

Happy Lemon - ube green tea smoothie with salted cheese and tapioca - Bubble Tea Near Me - Silverdale, Washington

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