We received three bids for the roofing job on the hip roof of our old home on the east side of…read moreSalt Lake City. One or two of our neighbors had used VIP for roofing jobs, and were pleased with their prices and work. VIP was below the price quoted by the other two companies who bid our job. Travis, their estimator, went up on the roof with me, the homeowner, and also checked in the attic to verify how the old roof had been done, recommending OSB plywood sheathing over the 1 X 8 boards that had been used on the original roof to make the roof stronger, and more resistant to earthquake damage. He explained how the work should be done for a quality job, and the shingles he recommended (CertainTeed Landmark architectural shingles) which are one of the higher quality shingles on the market. As we couldn't begin the roof work until the roof had been tied down into the unreinforced bricks in the outer walls of the home, VIP couldn't begin work until the tie-down had been completed. The other contractor was slow getting tot he job for various reasons; Travis stayed in touch with us as we updated him on the tie-down job, and had his crew come immediately as soon as the other contractor was done, though that meant working in October when it was rainy and cold. We shared hot chocolate and cookies on the colder wetter days with the crew. We were impressed with Andres and his two brothers and their helper who showed up to do the work. They worked very hard and fast from morning until dark, twice working until past dark with lights to finish the work needed for that day. They were respectful, responsive, and cleaned up well. Andres spoke some English, and was patient with me as I used what Spanish I knew. I probably should have suggested a written contract for the work; we didn't use one, We would hire VIP again. They were patient, flexible on scheduling,, and all their people, from their office billing agent, to their estimator and their roofing crew were good to work with.

A glossy door hanger was left at our house by VIP roofing. The hanger proclaimed that someone on…read moreour street was having work done by them. We have been needing our 7'x20' shed roof redone. It is attached to our house and is a low pitch roof about 7' off the ground. I am over 70 years old and figured that my neighbor (that I personally don't know) had checked out the company. I had one of the company employees named Travis come out and quoted me $1,850.00 to reroof, take the old roofing materials off and also replace a 2' strip of plywood the length of the roof. I had them do it. A couple of my friends said that I was ripped off because that was way too much money. It took one of their guys less than a day to do it. I called the sales person and explained that I was told that I was overcharged and the guy said that he was offended that I was questioning his integrity. He said that twice. I said I wanted to be treated fairly and not be taken advantage of with me being a senior citizen. He finally said that he would have someone at the company review it and get back to me. When a sales person says they are offended by a customer questioning treatment and charges, that raised a red flag with me. I then researched and called a well reviewed roofing company and without explaining what I went through, I asked for a ball park quote for what we needed. I was shocked to be told a price of $600 to $850 less. I then explained my situation to him. He had empathy for me but suggested that I review VIP Roofing in a number of places to warn other people. UPDATE. There was no company review and Travis sent me this text about a week later..."Good morning Ed. I ran a job cost for your job. With a couple of less hours for Enrique and some materials he had from another job, the new total cost is $1700. I'll have my office manager send a new invoice." I certainly feel taken advantage of and will post this sad tale in a few places. If you are reading this Caveat Emptor-buyer beware.

My experience with this company was a disaster. After getting out the estimator to look at fixing a…read morebroken window and a cracked window, I signed a contract with them. It took 3 weeks longer than anticipated to replace a small single window pane in a glass door and they tripled the price on me to repair the cracked window. The owner then said that he would not simply do a cracked window- he would only do bigger jobs. My window is still cracked- it is in a historic Victorian house with original glass. I would strongly advise not using this company

I have visited four window manufacturers, Home Depot, Lowe's, and a local hardware store looking…read morefor a hardware replacement for a patio door This is not a particularly expensive part but it is fairly difficult to find. Everyone I spoke to just told me that those parts are not available. Fast forward as I begin looking on line for parts suppliers in Canada who refer me to suppliers in Pennsylvania. I began going through many pages of possible part replacements. I then tried to order said parts only to be told that individuals cannot purchase parts from the manufacturer or supplier. The company in Pennsylvania finally said I might try a small restoration window company in Salt Lake City. American Heritage Window Restoration. I called and was told to come in after the lunch hour. I showed up at their office and was welcomed as if I was their biggest and most important customer ever. Emoji Kearns and Philip listened to my problem and immediately set about finding replacement parts. They spent an incredible amount of time with me to find an answer for me I have never been treated as well in any establishment for many years. They explained that locating the part and ordering it would take some time. I was happy to even have someone listen to my recent problem. Based on their concerns and desire to help and the way I was welcomed if I could give them a ten star rating if possible. What a fresh and new experience to have someone provide such great customer service. Best experience I have had in over thirty years and for a very trivial dollar amount. I didn't order restored windows, but I bet there product has to be as good as their service.

Failed to obtain proper permits. Failed to build the job to code. Failed to stand by their…read morework...in my case, they failed to honor their workmanship warranty. The Midvale City building inspectors said Salt City Roofers should have permitted and should make corrective actions to their code violations. They did not install proper foundation footings. Now I have to install proper footings under existing structure. I try to be fair but they expected me to fully pay them to correct THEIR mistakes...even pay them for time they spent with the building inspectors. I guess their warranty means they will correct their mistakes...if you continue paying them! Update: I have had to contract with a civil engineering company to engineer a fix to their work. I have also contacted an attorney because they will not honor their warranty. These guys act nice and seem professional, but be careful. Check with other companies....

My roof leaks between a deck and house. He found the problem and fixed it for half the price of…read moreanother roofer. I had know problems and the thing went well. Now it has not rained yet, but he says he'll be back out and fix it again if it does leak. I'm pretty confident it wont tho. Pretty sure I'd hire him again...

They have done my windows for years. They are very good at what they do. Professional and pay…read moreattention to detail.

They are excellent carpet cleaners! I got a quote from zerorez to clean and protect 500sf of carpet…read morein my basement apartment and they wanted to charge over $300. I talked with bcs and they did it for substantially less and the quality was NOT lacking. They truly pay attention to detail and are focused on customer satisfaction.

We just replaced our back door and The Brokerage was easy to work with and good value. They did a…read morereally good job installing and cleaning up. They even threw in a free minor fix on our other storm door. The new door is so much better than our drafty old one, it has a great seal and low-E glass so hoping it will help with energy bills a little. Price was clear and very fair.

This team was amazing to work with. They listened and added extreme amount of value to the project…read morewe were working with them on. Alex the owner really added the cherry on top when he went out of his way to make sure we were taken care of. I highly recommend these guys.

I had some walls to patch up (photos included) that had either succumbed to water damage or had…read morebeen removed due to plumbing work that needed to be done. I used the 'request a quote' function on Yelp and King's Peak offered the best price. They also offered to come by within the week, which was great. Now, I had had a different drywall contractor come by and do some work for me before and he did an awful job (no names, sorry), so naturally I was a bit nervous about this situation. Especially considering that King's Peak had quoted me a much better price than the other guys. Obviously, I didn't need to worry at all. They did an amazing job on my walls, and they even took the extra time to smooth out some other spots nearby that needed some work. And they even took the time to fix the horrible job the last contractor did, at no extra charge at all! I would highly recommend King's Peak to anyone needing pro sheetrock or drywall work in the valley.

Hands down best drywall company in Salt Lake. We rebuilt our house in two phases, and used 2…read moredifferent companies for the 1st phase, our basement. The first company was horrible, and we ended up hiring another company to fix their work. For the 2nd phase, the upstairs, we reached out to Kings Peak for a quote. They came in at half the price of the company that did the basement and the work was better. Sal is a master at his craft and our walls and ceilings are beautiful. The crew showed up on time, worked fast and cleaned up everything when they left. Would recommend to anyone!

I had a great experience with Case Construction and Roofing. They installed a new LiftMaster garage…read moredoor opener and the whole process was smooth from start to finish. Nick, the technician, was professional, thorough, and easy to work with. He explained everything clearly, programmed my vehicle, walked me through how to use the new system, and made sure everything was cleaned up before he left. The price was very fair, and the quality of work was excellent. I would definitely recommend them.

I have a large industrial size swamp cooler on my home. It worked great for the first few years I…read morelived there, but the last few it has not been working and I just blamed it on how hot Utah has been. The handyman that I had been using I trusted because he helped my dad, so when he said he needed new pumps or everything was working great, I paid and just assumed it was done correctly. Last summer when it wasn't working correctly, he just never responded at all. I called Case Construction and Roofing to see if they had someone to shut it off in the Fall and they did. I called them to come get it running this year. There were 2 giant holes that just made the water run right out and never even get the pads wet. He asked if I have had a larger water bill and I have, like a LOT more the last couple of summers and I just assumed it was the sprinklers. They told me that my "handyman" put duct tape over the hole. He also said that one of the pumps wasn't even hooked up, the other one didn't work and the last one was dying. They also told me I needed new nets as they hadn't been replaced like I had thought. There was also a hornet's nest that had been in there and the water line had so much calcium in it that it was barely getting any water through. I bought 3 new pumps and the nets. He fixed it beautifully! Every pump is hooked up and running, the water line is working, the holes are fixed and the hornets nest is gone. My house is COLD again and I'm in tears of gratitude that Case Construction and Roofing is honest and fixed this for me. If you want a company you can trust to do the job you are paying you for, Case Construction and Roofing! Cortney is the literal best!!!!!

I had a leaky pipe on my water heater and had one of the plumbers from Triton come fix it for me…read more He did an excellent job in a timely fashion and charged a very reasonable price. I will definitely use them again if needed!

Greg is honest and competent. His bids are lower than competitors and work is very carefully…read moreconducted.