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    KM & Sons Construction

    3.0 (6 reviews)
    Closed 7:00 am - 7:00 pm

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    Kapeli V.

    Thank you so much Josh, it has been great working with you!

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    Groundworks

    Groundworks

    (12 reviews)

    Had sump pumps installed and barrier placed. A little pricey but well worth it. The…read morecrew(George,Russell and Kade) were profressional and hardworking. Pleased with the outcome.

    Incredibly Incompetent and Unprofessional. Last summer I…read morehad issues with the foundation of my house. I called Groundworks and they sent an inspector to view my house. The inspector told me that I would need Wall Anchors installed in my basement to fix the problem and I agreed to the service. Later on I am contacted by the company again and I'm told I don't need Wall Anchors but I need Pylons installed under the house. I will need more of these and more damage will be done to my home and I will have to pay more to fix the issue. I don't like this but I understand so I agree to this as well. I ended up spending over $12,000.00 for this service. On the day of the service the installer looks around my basement and after opening my Utility Room Door he says with a gasp "Why didn't they survey this room?" That is not something you want to hear after paying $12,000.00 for a service. Groundworks will also not repair any damages they make to drywall, so I had to pay extra to solve that as well. They then told me that they would follow up within 6 months of the job. This inspection is included with the price meaning I paid for this service as well. I also decided not to finish my basement because if there would be a problem I would have to fix the future damage they would make, considering they don't repair the holes they make. This means I have an unfinished basement for over half a year. Six months come and go and they do not follow up with me. I call them and ask if they can send someone to look at my house one weekend and they agree. That person never came. I then scheduled an inspection (the one I already paid for) and they agreed to come today at 8am. At 8:30am no one showed up and I have not heard anything from the company. I then call the company to find out what is going on and they tell me they can't make it today and I have to reschedule. I will have to adjust my schedule again to make this work. Again, I paid over $12,000.00 for this service and they can't show even basic decency to the customer. If you are considering using their services, DON'T. Use another company.

    Crystal Pools & Spas

    Crystal Pools & Spas

    (20 reviews)

    We are in the Wasatch area. The service was prompt and reliable. Very knowledgeable! Crystal Pool…read moreand Spas came in, cleaned and reset our spa and she's running like new again. Chemicals are perfect and tests came out great. I would definitely recommend them to my friends and family. Fair prices, glad I called them. They came in highly recommended through word of mouth. Check them out!

    STOP! Seriously, find a different pool/spa center. Otherwise find yourselves dealing with wolves in…read moresheep's clothing. They'll *appear* to be rolling out the red carpet for you, they'll be upbeat, and eager to help you find what you're looking for... but what they're really looking for is a SALE! They're crafty with their words and strong salespeople. You might even feel like they value you as a customer, but they value REVENUE above all else. The experience we had here was by FAR worse than any other shop we visited--it was like night and day. We have signed paperwork stating they would not keep our deposit if the item we were looking for didn't work with our space. Well, we came back to inform them that we needed to switch from a SwimSpa to a hot tub. We could have just cancelled the order entirely, but after being duped, we decided to look for a hot tub instead. They were unable to offer what seemed to be a very reasonable ask (based on the massive margins in hot tubs). Unfortunately, we couldn't come to an agreement. I called, with a kind, patient, and professional tone, and said..."It doesn't look like we are going to be able to make a deal." Heidi didn't say anything for about 30 seconds. Then asked, "So what are you saying?" I said, "We just need to cancel the order." She got SO ugly as soon as I said that. They definitely showed their true colors. They were kind and friendly until they didn't like what they heard. I was yelled at, criticized, and eventually hung up on (one employee was in the background prompting questions/comments to say like this was a battle to just win). Rather than listening to understand, they listened to respond. Rather than having a consistent demeanor and commitment to customer satisfaction, they were inconsistent and inconsiderate. As I was on the phone with them, I started taking notes of what was said (see photos attached to this review). I can almost promise you this: You WILL find a MUCH better experience A-Z at any other pool/spa business in the immediate and surrounding areas. Also, take a look at what seems to be a very unethical warranty service fee they charge you with a manufacturer's warranty that actually covers warranty/labor. They charge you extra money for what they're actually getting reimbursed from the manufacturer. S H A D Y! Update (in response to the laughable reply by the business): It's funny how Heidi called ME after she started seeing bad (but honest) reviews. Once again, I had to endure another lecture and very different tone than the one she used when trying to close a sale. She started with, "I hope you feel good about what you're doing." I told Heidi that I was just telling the truth because I believe consumers should know who they are entering into business with. I won't spend many words on providing a rebuttal to her lies and cheap attempts to save face (clearly she cares more about reputation and revenue than she does about people and professionalism). Anyway, buyers beware. Check this businesses reviews across platforms, check the Better Business Reviews, and proceed with caution. From one consumer to another, I recommend you at least engage with adjacent spa shops before signing anything at Crystal Pools & Spas. You'll notice an immediate difference.

    KM & Sons Construction - masonry_concrete - Updated May 2026

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