Let me start by saying that I reached out to several A/C companies in the Reno area and had multiple companies come out to diagnose the problem. Every one of them told me the same thing--my entire A/C unit needed to be replaced. The quotes ranged from $10,000 to $12,000. Some companies only did a visual inspection, others used leak detection devices, and a few even climbed into the attic. After hearing the same expensive recommendation over and over, I was feeling pretty discouraged. Then I found Happy Heating and Air Conditioning. During my first conversation with Matt, I explained the whole story, including the unfortunate fact that my Doberman had used the outdoor A/C unit as his personal urination target. Because of that, I was convinced the leak was being caused by coil rot. I shared what all the other companies had told me and how frustrated and discouraged I had become. After I sent Matt a picture of the unit, he told me he was fairly confident that coil rot was not the culprit. More importantly, he offered something that none of the other companies had--a definitive way to determine exactly where the leak was coming from: a bubble hydrogen leak test. Matt was honest from the beginning. He explained that the test could bring good news or bad news, but either way we would finally know exactly what was going on with the unit. He came across as knowledgeable, experienced, confident, and genuinely interested in helping me find the right solution instead of simply selling me a new system. He was also completely transparent about the diagnostic costs, what the testing would involve, and how the charges would be calculated. There were no surprises, no pressure, and no sales tactics--just straightforward information. I was especially thrilled when Matt said they could get the testing scheduled right away. In Reno, it seems like everything is booked out for weeks, especially with the hottest months of summer approaching. As promised, the crew arrived right on time and immediately got to work. Their goal was clearly to be as thorough and efficient as possible, which I genuinely appreciated since I was paying for their time. There was no standing around, no unnecessary breaks, and no wasted time--just professional diagnostics from start to finish. A special thank you to Lorenzo and Kevin. Both were polite, knowledgeable, professional, and, most importantly, seemed to genuinely care about helping me avoid unnecessary expenses. It's rare to find technicians who are just as concerned about your wallet as they are about fixing the problem. The best part? My final bill came in well under $1,000--far from the $10,000 to $12,000 replacement quotes I had been given by other companies. Instead of replacing my entire system, they took the time to properly diagnose the issue and perform a precise repair that saved me thousands of dollars. Thank you again, Matt, Kevin, and Lorenzo--you guys are my heroes! I would confidently recommend this company and this team to anyone who has been told their entire A/C system needs to be replaced. Before you spend tens of thousands of dollars, reach out to Matt. He actually takes the time to listen, genuinely wants to help, and focuses on finding the right solution rather than simply making a sale. It's refreshing to find a company here in Reno that truly cares about its customers. That level of honesty, integrity, and customer service is hard to come by these days. Kevin and Lorenzo not only performed a precision repair on my A/C system, but they also cleaned everything up afterward and left the area looking better than when they arrived. Their workmanship, professionalism, and attention to detail were outstanding. From start to finish, Happy Heating and Air Conditioning exceeded my expectations. They earned my trust, my business, and my highest recommendation. If you've been told you need a complete A/C replacement, do yourself a favor and call Happy Heating and Air Conditioning before making any decisions. You may save yourself thousands of dollars and find a team that truly puts customers first. read more

7/9/2024- As luck would have it, the ac decided to just blow hot air late yesterday and all night...(my dogs were miserable).. the thermostat was set to 78 but was registering 81... Started researching via Yelp (of course)... I would rather stay with the smaller business, and this one stood out. Called, and got a live person! Very professional, and just my luck they had a cancellation. Transparent with pricing and look forward to his visit today! Thanks for picking the phone up, and will update after the visit. 5 stars-!!! On time and extremely knowledgeable-!! Matt rocks! Definitely going in my contacts-. Passionate about his work and extremely customer focused! Needed and replaced a capacitor and .5 lbs of refrigerant.. My dogs are happy too! Will call them again in November for a tune up/maintenance.. also have them clean up the furnace.. Saved for now until we need a new ac unit.. but when that happens we will call Happy Heating.. I was so Happy (lol).. I packed up some pasta salad and water for him to eat on his next stop.. Thank you! read more

I've used Matt and his team at Happy Heating and Air several times for my rental properties, and they've been excellent every time. They respond quickly, show up on time, and get the work done efficiently without dragging things out. As a landlord, I appreciate that they communicate clearly about what needs to be done and their pricing is fair and transparent. Matt is professional, knowledgeable, and stands behind his work. I recommend them without hesitation for any heating and air conditioning needs. read more

The technician Kevin sent over was great. Very knowledgeable and thorough with his work. The owner Matt was great to work with and responsive. read more

Matt R came to assess the problem. Our A/C was not blowing out cold air and in a heat wave, thats a big problem. He found a bad capacitor, replaced that, then added a half pound of R22. Problem solved! Now we are not suffering in the hot weather. Thank you Happy Heating & Air Conditioning! read more

I bought a house recently and of course the heater started giving me problems and was extremely noisy. I reached out to a few HVAC companies but Happy was the nicest and easiest to work with. Matt inspected it and gave me a rundown on my 26 year old unit and informed me the parts were either obsolete or very expensive and repairs would add up to over the cost of a new one with no warranty outside of the labor. Ultimately I decided the current repair was already 30% of the cost of a new one and at the age of the unit, it made more sense to install a new one and get the full warranty. Matt and his crew were onsite the following day, did the full install, repaired the roof around the flute at no charge, and installed a wifi thermostat all in about 6 hours. I couldn't be more happy with the professionalism, knowledge, and speed of him and his team. Matt even called the following week to check on everything making sure the roof repair didn't leak in the rain and that we were fully happy and satisfied with the work. read more

So what can I say about Happy Heating other than they are fantastic! The experience that I had with Matt and his crew were exceptional. Matt (the owner) was great. he answered all my questions that I had about the installation of my new furnace, water heater, and air conditioner. The installers we're on time, professional and answered any questions I had about the installation. The job was done in a few days and everything works and looks great! So if you're looking for heating and A/C work, look no farther than Happy heating and air conditioning! read more

I needed furnace, which had died, and a/c replaced. It took two days to complete. Furnace the 1st day, my heat was working at the end of day 1 with the furnace replaced. The second day they completed additional furnace work and installed the a/c. They did a number of little things that showed me they took pride in their work. I think they did more than what I paid them to do. It's the little things that to me make the difference. In a time when customer service is rare they did great. I'd like to thank Keven, Lorenzo and Dan for the work. read more

Happy Heating & Air Conditioning - Before.... - Heating & Air Conditioning/HVAC Near Me - Sparks, Nevada

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I have had 3 A/C replaced over the last 40 years ( 2 homes) And this crew has been the best i have every had or seen. Dan, Kevin & Lorenzo were the BEST. they worked with top notch efficiency. They we very professional, and always were cleaning after every step. Dan the lead is very knowledgeable, as is Kevin, and the apprentice Lorenzo shows great potential. This is a great Install and i am VERY happy with the work done. Great Job Team Jim read more

Our air conditioner went out and we needed to have the furnace replaced also. This was in July. The furnace is in the ATTIC in a small very hot crawl space. Matt came out and gave us an estimate. It was a very fair estimate. Dan got here at 6am and got right to work. Aaron and Luis arrived a few minutes later. They went to work. Dan was in attic most of the time. They removed 30 year old huge heater and replaced air conditioning unit and furnace. They did not stop until they were done. Whch was at 3pm. I am so impressed with their skill, professionalism and knowledge. Explained everything to me and all of these guys are excellent workers. I would recommend them. These guys are reliable and definitely know what they are doing!!! Thanks so much for an excellent job. read more

Very punctual very knowledgeable very respectful I recommend these folks to anyone. Check with Matt at happy furnace to find out the names of the workers that were at my house there was four of them , all very knowledgeable respectful cleaned up after themselves and made sure everything was safe before they left . I given them 10 out of 10 read more

So after having a yelp account for years, Happy Heating & Air was so great that I'm finally leaving a review. AC wasn't working and the following day was going to be the first hot day of the year. I called them around 4pm on a Thursday and the next morning they came to my house and fixed my AC then and there. The technician, Alex, was beyond friendly, professional and knowledgeable. While working on my ac, I got the impression Alex was showing me and explaining everything that he was doing because he cared and wanted to share his knowledge with me, not because of a corporate policy/liability reason. Honestly best customer service I've had. As for pricing, HVAC is expensive, but the invoice I got was more than fair and I actually felt like I got a deal. Can't recommend Happy Hearing and Air enough! read more

We have used Happy HVAC on several properties. They are great to work with, good people! They are always professional, reasonable pricing. Highly recommend them! read more

I highly recommend Happy Heating if you're looking for an honest and excellent service company. I had a furnace issue two companies came over I won't mention names but they tried to charge me several thousand dollars and insisted that I need a new system. Luckily I found Happy Heating friendly conversation on the phone and explanations came over within a couple days fixed everything for 160 $ The other company said nothing could be done. Today is a month later everything is working perfectly. read more

I needed to replace my furnace and air conditioner and was given a very reasonable quote to do so by Matt. His crew, Dan, Kevin & Lorenzo were awesome...Respectful & professional. I would refer them to anyone needing this service! read more

I highly recommend this company. Our AC wasn't working on a 95 degree Sunday. We decided to wait it out until Monday morning (trying to avoid the "emergencycost" most AC companies will charge to come on a Sunday). My wife heard great things about Happy Heating and Air on the Next Door App, so I quickly headed to Yelp to see what was what. I quickly saw their perfect rating, so I decided to give them a call. Oh boy are we so "HAPPY" we did. We called on Monday morning, and I spoke on the phone with Matt. He informed me that he would be able to squeeze me in that afternoon. He showed up, gave me a more than fair estimate, and completed the work within a couple of hours. It was the most painless process I have ever been through. Not only that,, but he was so gracious toward my 7 year old social butterfly of a daughter. Make yourself "HAPPY" and go with this company. You will not regret it! read more

Honest, prompt & wonderful service provided by Matt in evaluating my AC & in helping me rectify the problem. I had received a previous opinion about my AC as well as a astronomical cost to repair or replace the unit. Matt immediately found the problem & repaired in a few days later for much less. I will absolutely call them for any problems & highly recommended them!! read more

Matt immediately returned my call and showed up on time. He was able to quickly diagnose and fix my heating problem. I would absolutely use them again. read more

We had Happy Heating & Air Conditioning come and install a new AC unit in our home. They gave us plenty of options to choose from and were very professional and prompt through the whole experience. A three man crew showed up the day of the install and were very friendly and knowledgeable and professional. If you're searching for HVAC options, put Happy Heating & Air Conditioning on the top of the list. read more

My heater was not working. I tried to fix it myself, but I am no heating expert! Made a call and they were able to come check out my old gas heater the very next morning! They were able to diagnose and fix my heater to get me up and running again this winter! Thank you so much Happy Heating!! read more

Happy heating and air conditioning recently replaced our furnace and a/c. We are beyond thrilled that we chose to give them out business. Ken gave us the initial quote and spent HOURS with us over a couple weeks explaining everything and answering all our questions. He wasn't just a sales guy trying to move on to his next estimate. This is a local, family business and it's evident they care about each and every customer. The install took quite bit longer than they had initially planned bit it was no fault of theirs. They just ran into some issues and I gladly would have had them here for a month if it meant it's done right. We've had the new system for about a month now and we have no complaints. They have a great warranty plan, excellent and dedicated employees, and good pricing compared to some of the larger companies in town. It's a really great feeling (and extremely rare for me) when you drop thousands of dollars on something that's not really tangible and you don't have an ounce of buyer's remorse. THAT is how comfortable they made us feel. read more

My house in Sparks had a heating issue. These guys were quick to respond and attend to the issue (were available same day). My tenants told me that they came on-time, attended to the issue, fixed them. Further, my tenant advised me that the tech who came out was thorough and professional. Later I had a billing issue with the company and the owner was quick to work with me to resolve this matter. read more

My furnace started smelling and I called Happy Heating and Air Conditioning. They came out that day. I needed a new furnace and they ordered one immediately. The next morning they arrived with the new furnace, and replaced the bad one. They were professional and knowledgeable and I was very pleased with their service and will use then again. read more

Happy Heating gave me by far the best experience I've ever had with an HVAC company. Matt, the owner was very friendly and professional. He fit me in on a cancellation getting out the same day I called him in the middle of the summer heat. Price was fair and reasonable. Plus it's locally owned! Can't be beat as far as I'm concerned read more

Matt came out and got my air conditioning working on the rental I have. Was out the day after calling first thing in the morning. Tested everything on the unit before filling it up. Works great! Will be using them for any HVAC needs I will have in the future. read more

From the initial call to the end of service, these guys were courteous and knowledgeable. They arrived on time each time and were not only professional but friendly. They'll be our "go to" for any heating and air issues! read more

My AC unit was having issues recently so I called Matt to set up an appointment. I explained the problems and he showed up a few days later with all the necessary parts. He was able to identify the problem and fix it very quickly. He's very knowledgeable and the price was beyond fair. I will continue to use this company. Thank you! read more

Happy Heating is knowledgable, diagnosed and performed service in timely manner at a fair price. They worked well with our tenants and communicated the process. Will be our first choice, when the need arises. read more

Happy heating and air definitely has my recommendation to anyone, my gas fire place went out and stopped working, within an hour they were at my house and fixed everything and had the heat in no time. The employees were kind and courteous and made sure to clean everything up and leave it better then it was befor. AWESOME JOB GUYS!!!!!! read more

Great service! These guys are super friendly and prompt! I have been in real estate management for 20 years in the area. I am very impressed with their professionalism and service. Prices are very fair. Thank you!! read more

I have used Happy Heating and Air Conditioning for about five years now (some repairs when we moved into our home and then maintenance). They are always professional and courteous and their prices are fair. They are the best!!!! I highly recommend them for all heating and air conditioning matters. read more

This past 4th of July weekend was a record setter for high heat and my AC decided it was the time to quit! I called Happy Heating and AC Monday morning and Matt was able to get to my house that afternoon. He quickly and professionally diagnosed the problem, had the exact correct part, and had my AC unit running perfectly in just a few minutes! Then, the final cost was much less than I had anticipated as well! I highly recommend Happy Heating and Air for repairs as well as yearly maintenance for HVAC systems here in the Sparks area. read more

We used Happy Heating and Air Conditioning to help fix some duct work in our attic that was causing some issues. Matt was professional, very reasonably priced, and pleasant to work with. We will definitely use him again. Thank you! read more