Safelite happened to be partners with my insurance, so I feel like I didn't have much choice,…read moreespecially because this location is 2 minutes from where I live. I had gotten a few quotes upwards ~$100 from a few other places before thinking about calling my insurance about it. I swear I had paid like $15 at some point in the past few years somewhere back in Ohio, but maybe I'm misremembering. This is more a testament to my insurance than Safelite, but I didn't have to pay any deductibles and the lady who helped me over the phone to schedule the appointment was super pleasant, accommodating and efficient. As for this Safelite location, my appointment to get a small chip on my windshield repaired was at 8am as it was opening. A couple walked in right in front of me to drop off their car for another appointment, which took a good 5 minutes, then it was me. The lady who was helping us was perfectly pleasant even though it was early in the morning. I have very low expectations of people's moods when opening their shops in the morning, but I was pleasantly surprised. She even let me sit down to have my McD breakfast inside! LOL (Never expected them to say no, but you never know...) The job was done in less than half hour, which was on point to my expectations. As per usual, they gave the speech about how crack repairs are never perfect and you'll be able to see the remnants of the repair. It was to be expected, so everything was fine. All in all, I was super happy with the service!

Horrible almost criminal like. I paid almost $700 for a new windshield with warranty A week later…read morethere was a small crack. I went in to show them All I wanted was a seal for the crack. I was told mind you a week later with warranty tha it would cost another $178. Terrible criminals my gray hair shows I'm a senior citizen that they took advantage of and wanted to continue to to take advantage of. I had every right to ask for an entire new windshield. WHY DID THEY INSIST I GET A WARRANTY. This will be reported to the better business .. Getting a lawyer for this corrupt gouging will be no problem being they are my uncles.. THE WORST! Safelite you are speculating on how a crack appears a week later. Were you there? To charge me another $178 just seal a tiny crack is criminal and greed & you know it.. I'll manage as you will but I'll make sure people know how you gouge elderly people. You should be ashamed of yourself.. I'm sure you sleep comfortably at night but not happily GREED IS A SICKNESS.. I got it sealed for $20 By an ethical company maybe they can help put you out of business.. Bye Bye

Front windshield aftermarket very good price done right away as promised good qualityread more

The service was quick and friendly. I wish I didn't want so long for have my window replaced. Very…read moreaffordable

My car had windshield damage from a rock on the interstate. Went though my insurance to fix it at…read moreSafelite in Kenosha. I wasn't sure if they would be able to fix it and thought maybe I'd need a new windshield. When they were done, I was amazed how good it looked. I can barely see anything - maybe just a tiny smudge. But not at all noticeable. Great service with updates via text during the entire process. Highly recommended. Super nice team also.

The technician came out to complete a fix on the chip on my windshield. Upon attempting to fix the…read morechip, the technician cracked the windshield beyond repair. The shop then stated that I was responsible to pay for the replacement of the windshield due to the technician breaking the windshield. When I called customer service, they stated I was indeed responsible for the full cost of the replacement of the windshield. 0 out of 10 recommend. Stay away.

We originally posted a review with two stars because of some issues we had with customer service…read moreand maintenance of the car. After posting the negative review we received a call from Matt, the general manager, almost immediately. Matt was extremely courteous and went the extra mile to make sure everything was in working order. Matt even drove me back and forth himself while the issue was being taken care of, and assured me that i could always contact him for further assistance. Thanks Gerber!

Gerber in Round Lake has serviced 2 of my vehicles over the years and each and every time:…read moreThe staff was friendly, professional and explained in detail what service was going to be preformed. In doing so, they gave me an ETA of when they would be finished and each time, they were spot on with their timing. The quality of the work was great, looked like new with no signs of the prior damage. I received exactly was I expected from Gerber. I would recommend Gerber in Round Lake to anyone who needs collision work done on their car. - Matt from Ingleside

Jose was great! He had same day service, and came right to us! Excellent customer service, really…read morehighly recommended! Don't wait 2 weeks for Safelite when you could get better service today!

From the owner: Been in the industry 9+ years. Always striving for a quality job. Mobile service.read more

I called Auto Glass MD after a rock cracked my windshield. I did a little bit of research and…read morelooked up a few auto glass companies in the area. Auto Glass MD stuck out to me because they come to YOU to repair your windshield (which is super convenient for everybody). I scrolled through the company's website and Facebook and loved the fact that I could send a quick email for a quote and got a response within 30 minutes. They're even able to respond via text messaging (for those of us who hate being on the phone). Rick from Auto Glass MD came out and finished my windshield right on time for me to enjoy the day! I paid exactly what was quoted by Rick, not a dollar more. I felt comfortable knowing that I had someone who knew what they were doing work on my windshield. I didn't feel like I was being ripped off just because I'm "a girl who knows nothing about cars". I would highly recommend Auto Glass MD to anyone in the Chicagoland area. They're reliable, professional, and undeniably budget friendly.

WOW!! I have delt with auto repair people in the past but this was above and beyond the best…read moreresponse time and quality work!! Rick is extremely knowledgeable about auto glass replacements/repair. He walked me through the entire process and I am very satisfied with the workmanship. I will most certainly use Autoglass MD in the future and reccommend him to my friends and family!

I chose this place based on the reviews and I was not disappointed. We communicated via email at…read morefirst where we set expectations and base price. Then I called to set to the appointment. They sent me reminder emails and texts which was very helpful. Once I arrived, the person at the front desk walked me through my options where I ultimately decided to pay extra for the better quality tint and UV protection. They finished ahead of schedule with better-than-expected results. I love my new car!

Great service- fast, friendly, responsive, reasonable and more importantly the truck looks great!read more