I really like Hannaford BUT...their store has the most asinine rewards set up I've ever seen. Come on they can do better than that BS

The blonde pharmacist is a very rude person to deal with. She doesn't try to work with any of the patients who come to their pharmacy. I am disabled and I don't drive nor do I take public transportation, I've explained that to her and asked if she start working on making my med pick up back on the same day. They didn't have one of my meds in stock which caused my due dates separated read more

The blonde pharmacist lady didn't have the time to explain my medication over the phone claiming she had a long line and just hung up on me. I went there in 5-10 mins, nobody in line, I confronted her about hanging up on me and she lied claiming I was yelling at her staff. Good thing I recorded. Don't use this pharmacy. read more

February 28th 2024 at 11:41 a.m. security guard from stealth defense security systems LLC who works for Hannaford in Westgate came to me outside of the store and accuse me of stealing when I asked the person who was it to look at the cameras no one can find anything you talking about embarrassed I called corporate I've went on social media and now I'm calling a lawyer I'm a 50-year-old disabled black woman who has never ever stolen a thing in her life I work Monday through Friday 40 hours a week making great money there's no need for me to ever steal I have too many family members 4 generations of family that live here in Albany county to where I can call and get money from get food from or even visit a local pantry I never ever have to steal I was a great customer there I shopped there all the time now I will never ever shop at Hannaford again read more

This is for Hannaford to go pickup order. I tried it yesterday and highly impressed. Super friendly and a very pleasant and convenient experience. Am happy with the quality of items picked out. I would give a 5, but they didn't have everything. However, I was ok with that and understand. I would use this service again in the future. Thank you. read more

The local supermarket wars brought a facelift to this Central Avenue Hannaford. But it's not the cleaner brighter look that keeps bringing me back week after week. I come here for the Nature's Place rotisserie chickens. Some families have a tradition of Sunday suppers. We have shabbat dinner on Friday, and we have the same thing almost every week. Roast chicken, challah, and a vegetable (usually French string beans). There may be better challah. There may be better chickens. But I've run around the Capital Region picking up items at separate stores for long enough. And now I'm tired. So, I'll take these. Mostly because 9 out of 10 times, they'll have them both in stock. And even though they may not be the very best, each one is really quite good. That said, these golden days of convenience may soon be a thing of the past. My wife is starting to desire a higher standard of animal husbandry than the Nature's Place chickens are able to achieve. But I'll cross that bridge when we get there. read more

Overall, I really like this super market. They have large aisles that are easy to navigate and lots of selection. Parking is also ample in the lot outside and it's easy to get in and out from Central. The generic brand is usually a really good deal. I often come here and stock up on essentials like pasta, sauce and crackers. They also sell some beer here. read more

Central Ave Hannaford is Not a bad Hannaford at all. Clean well laid out store, good prices, sweet ethic aisle. The Bottom Line: Best all-purpose supermarket in the city of Albany. read more

I needed to update my review. (Previously I gave this store 5 stars. I had to subtract a couple, owing to an incident that kinda cancelled the very thing that gave it such high marks last time. But it's not terrible, thanks to one staff person who I'll give some cred to. Read on for details.) As I am a person with a disability who is assisted by a service animal, the way my dog and I are received, and adherence to the Americans with Disabilities Act, are a big deal to me and always figure prominently in my reviews. Hannaford has always been very good to me in this regard in the past. However, today, as I was quietly doing my evening shopping, I was shocked to have a woman loudly approaching me from several aisles away, shouting, "MA'AM. You CANNOT have that dog in here and you need to TAKE IT OUT RIGHT NOW." As my dog was clearly wearing her (not legally required) service vest, I was a little taken aback. "She's a service dog," I said. The woman got right in front of my cart, very confrontationally, and shook her head at me. "You can't have an emotional support animal in here, it says so right on the door," she snapped. (She's right about that, too. Pls stop trying to bring ESAs into places like this. They do not have access rights.) I explained she's not an ESA, she's a service animal. The woman continued to shake her head in an aggressive, combative manner, and announced, "No. It says right on the door. You need to go!" (I actually got the woman's name, but I'm not going to say so here, bc there's no need to get her in trouble. We made peace later.) I was angry at this point, as I'm clearly within my legal rights to do my shopping without this kind of harassment. I told her again my dog is a service animal, and that she needed to get out of my way. I then stepped around her to continue my shopping. I was shaking, though. I really dislike these encounters. I saw her speaking into a com as I went up the aisle, and heard her calling over a loud speaker for Stacie Subclef, whose name I WILL use here, as she was awesome. A short time later, the staff person in question came marching back over to me, with Stacie in tow. Apparently, Stacie is the manager and supervisor. Stacie came over with a polite smile, and very professionally asked me the 2 questions one is legally entitled to ask a person with a service dog. I answered them, and all was well. I was free to continue my shopping. However, I was still angry. I was ready to really launch a complaint about the first person. But I stood and talked to both workers for a few. Stacie was kind and professional, and explained that they both love dogs, and just wanted to make sure people aren't bringing in "fake" service dogs eve though they like dogs. She then mentioned that the other worker has a pet pig. Which, I'm not gonna lie, made me feel better about the woman who had rudely accosted me. I used to do farm sanctuary work, and the pigs are my favorite. So smart, such a sense of humor have they! That's when I relented, told them I'd been ready to make a big complaint about "Staff person A," but that I was feeling warmer toward her upon learning that. It turns out, she rescues neighborhood animals. So... that's cool. I only took the 2 stars away bc only a business that is *stellar* about not harassing me when I'm out in public ever gets 5 stars. It's not a bad place, tho. And if you have any questions about why I am touchy about adherence to the ADA, well this will help explain for anyone who isn't aware of this issue: https://beyondthebarbs.wordpress.com/2014/11/10/a-word-about-my-service-dog/. So that's the latest for this store! read more

Unfortunately I can't give zero stars. We bought lobsters from here and they were horrible. Once cooked very little meat and so much water came out of the body. AVOID THE SEAFOOD HERE GO TO AN ACTUAL MARKET. read more

The staff here is fine,as, generally, are the prices. The Rewards items are often useless, however, since many of them are not even stocked (today: Bush's white label savory beans, for example). My main complaint has to do with stocking. The past year or so, it seems that every third time or so I come in they are out of something. There are more empty and half-empty shelves here than I've ever seen elsewhere. Today it was the large Hfd canola oil; before Thanksgiving they were completely out of Wondra flour for a couple of weeks; I haven't been able to buy lawn and leaf bags the past two seasons; some months ago it was the large Hfd old-fashioned oats. Then it was the Hfd medium salsa; I could go on and on. Someone is not doing a very good job, and the result is that I find myself going to ShopRite much more often than last year (several hundred dollars worth, in fact). read more

...and the search for Mexican food continues. Upon my first utterance of frustration concerning the lack of Mexican food around here, my one friend who lives here said that Hannaford has a solid ethnic-foods section. I...beg to differ, kthx. There were about two or three quarter-aisles of ethnic foods, which is great, but it was mostly Asian foods. There were some Mexican foods, but mostly an impressive array of Pace Picante salsa variations, or Tostidos-brand cheese sauce. No joke. One flavor of Jarritos (lime). I can live with that, but I wish there was more selection. Ditto on the hot sauce. And the tortillas. I mean, for the LOVE OF GOD, they DID have corn tortillas, but only white corn, and only in one or two brands. What's up with everyone and lovin' their wheat? Give me tortillas de maiz! Give them to me mesquite! Give them to me fresh! But, LORD! Take away the flour. I'm sick of seeing them. That was pretty much the extent of their Mexican food. Oh, I got a Guadalupe santos candle out of the deal (not bad). Everything also seemed to be on the overpriced side. Individual slices of cake for $3? I can get an entire pudding ring for $2! The salsa that looked halfway decent was $4! Hummus about the same! Also, I really didn't think this place was anything special with its supposed cleanliness, etc. It was relatively large, but definitely outdated...it reminds me of the old, old Thriftways back home. Time for a remodel maybe? Not to hate on Hannaford; I suppose it's a regular grocery store that is well-loved here. Tomorrow I'm going to the Price Chopper across the street; I hear THEIR ethnic foods section is legit. Here's hoping. read more

This is for the pharmacy. I get all my vaccinations at CVS, but they've been out of Shingrex for a couple of weeks. The pharmacist there tipped me off about Hannaford being the only folks in town with the vaccine, so off I went. But first I called. Alex, who I learned is the Pharmacy Manager was helpful and pleasant on the phone and greeted me when I showed up at the counter. Super pro and nice in person too, I was vaccinated and out in a hurry. Three cheers for Alex and his team and for Shingrex (because shingles suck). read more

Trying to receive a Supermarket Grocery store delivery Albany ny 900 central ave 12206

After trying to find other supermarkets in the area that stocked more than 20 or so odd items, I came across Hannaford's. Not only is it a huge store and stocked well (think NJ/NY Wegman's or Stop and Shop) but it is also 24 hours/7 days a week. The staff are basically non-existent but the store is pretty self explanatory and checkout moved very quickly even with an impending severe storm. A manager even quickly came over to ask a morbidly obese woman with a cigar the size of a stick of dynamite hanging from her mouth to move away from the door. I merely thought she was security. Prices were decent and they seemed to have a bunch of sales going on. Parking lot on premises. read more

This is my store. I love this Hannaford. The layout is nice, the people who work there are friendly and mostly helpful and it's generally clean. In fact, when it comes to the staff - there doesn't seem to be a lot of turnover here. I've seen a good number of the same people working here for years. I even had a favorite cashier/bagger duo for a long time and I always used their line. The deli counter has a respectable selection and their international cheeses are nice as well. I do try to be careful not to buy expired or opened items (usually happens in the dairy section most often), although the store has gotten better about that in the last few years. I love that I can get in, get what I need and get out. They do carry a wide variety of specialty items, but that changes from time to time. I agree with the reviewer about the lack of a good Mexican section. I feel like it's been shrinking. Their Asian section has grown nicely but could still use a little more variety. They were the first store in the area with a decent organic section. Of course, there are a few staples of the Midwest I'm sure I'll never seen in this store like King's Hawaiian Bread or Palmero's Biscuits and Gravy Pizza (trust me, it's way better than it sounds). I would also like to see a better fish and meat department, but those have been slowly improving with time. These guys carry a lot of locally made items which is great. They even have a pretty good bakery (that 'best cream' frosting is delicious on their cakes). A good store with consistently lower prices than PC and you don't have to shop the sales to spend less than you would across the street. read more

Generally, I like Hannaford, however I'm sick of getting hamburger that is supposed to be 80% and find that fat content is much higher. Sometimes I can tell when I'm being taken and will not purchase the burger; other times I have to wait till I get home and cook a burger to se just how much grease in the burger. I wish there was someway I could test the meat before I brought it home. Regardless, pandemic or not Hannaford needs to be honest about what they are selling. read more

Hannaford vs Price Chopper! Ding, ding, ding!!! For this review, I am comparing the Central Ave locations. Yes, Hannaford is more posh than PC. But this is what you get for the extra that you pay: - Hannaford has better-tasting produce. Although both places have grapes from Chile, Hannaford grapes are sweeter and taste more in season. The same goes for apples, tomatoes, oranges, strawberries, melons and fruit bowl mixes. - Hannaford has its own line of deli meat. Mmmmm, Inspirations oven-roasted turkey! PC doesn't sell anything--anything-- close. - Hannaford has a bigger display of seafood, which means that fish is more spread out, and not cramped together like it is across the street. - Hannaford has a bulk section for raisins, granola, quinoa, etc. They also have hard-to-find things, like this oatmeal I keep coming back for. - I've never tried them, but Hannaford has a fresh salad bar and an olive bar. - Generally speaking, I've found Hannaford customer service more accommodating. Now for what I don't like about Hannaford: - they carry the lamest prepackaged salad mixes, and don't have Dole European and Mediterranean Blend, which PC does. - they don't have self-check out! Sometimes, you just don't want to interact with anyone. - there is no Hannaford rewards card. Update: I've moved down South and now shop at Harris Teeter, but I miss Hannaford's layout, how it sells pollock (yes, the fish), and how it sells obscure items that I can't find anywhere here. read more

I was afraid that I wasn't going to be able to find a good grocery store in Albany since their isn't a Trader Joes (a place I love) nearby. But Hannaford is a great alternative. First of all, there is a do-it-yourself recycling center right as you enter the store. How convenient! Unfortunately, I drink a lot of water and while they will recycle the empty bottles, there isn't a refund for them (only in ME I guess). Which is fine-I'll still be green. They have a wide selection of everything organic, from fresh produce, dairy, and meat to your typical canned goods. In addition, they have an organic aisle that contains almost anything else you would want in organic form - cereal, nuts, chips, cookies, pasta, etc. Don't worry, you can find all the good non-organic stuff too. The typical Mexican and Asian aisles can also be found here, along with a Kosher section. There's a bakery and a deli inside, it's clean, open 24 hours, and the staff is generally friendly Most things that I typically buy in CA I can find in Hannaford. However, I did find something in NY that I'm not sure they have in CA - Apple Cider! So good. Tastes like fresh squeezed apple juice, not that Treetop stuff. That's one thing that I'll miss about Albany. One thing. read more

Pleasant surprise!! I was beginning to wonder if there was a decent grocery store in Albany and I think I've found one! The produce was fresh and the people were friendly and the store was fairly clean! read more

I was a loyal hannafords customer until two weeks ago. I went in to return a cart full of cans and bottles before doing my weekly shopping which i spend around 200 dollars. The gentleman in the cans and bottle area told me that the machine was down, then rudely told me it was too much of an inconvenience for him to count the bottles. He embarrassed me in front of two customers. I then went across the street to price chopper, spent over 200 dollars, and vowed to never return. I emailed the company and received an auto apology from the company and nothing from the GM. Horrible experience. Avoid this and all Hannafords. read more

This is by far my favorite store to shop at because of the customer service. Every time I go there I'm greeted with smiles and friendly faces. The employees are always eager to help you find things and just this morning a wonderful gentleman went out of his way to go to the back to get something I needed not on the shelf. Thank you all for your hard work and great attitudes! read more

This is by far the best Hannaford I've been to as well as the best grocery store in my area. We also have the Shop Rite down the road the Price Chopper right across the road, but we go to Hannaford every time. They are way way cheaper that the Price Chopper across the street, and although not much cheaper than Shop Rite they are a much better shopping experience overall. This place is clean, their meat prices are by far the best and the staff is always so friendly and really know what they are doing. I like this Hannaford so much that even when I didn't live close to it I went out of my way to go there and get groceries. Hannaford is definitely the way to go. No price gauging and you aren't tripping over everyone when the store is crowded. read more

The Hannaford pharmacy in Delmar is the best. The people are so nice and accommodating. It is a pleasure to deal with them.

Hannaford is a great grocery store with adequately priced groceries. Everyone will tell you that it's more expensive than its neighborly competitor across the street (which has a lovely logo of an axe), but I would disagree. If you're the kind of grocery shopper who doesn't really buy groceries, but is actually more interested in the prepared foods aisle, then yes, it is more expensive. But if you're the kind of shopper who actually purchases raw ingredients and enjoys cooking, things are a lot cheaper. The aisles are huge and the staff is very friendly, even during the graveyard shift, this store also does not charge its customers for cashback services. Also, Hannaford does not participate in a discount-gas program with a particular gas station because the prices are already low, so they don't have to build in gas savings into prices of your groceries to pretend to save you money on gas. read more

I used to be a devoted Hannaford customer, easy early morning stop before work. I now drive across the street to price chopper. Why?? Bottom line is customer service. Granted it is a slightly after 6am, before if you are going to open the doors at 6am I expect a certain minimum of quality. Usually one check out person which is fine based on the amount of business, but they really need to have better customer service training. At least at price chopper the employees speak to you. Multiple times now, I have walked in the store and she is standing at the register on her cell phone. First day I checked out, she managed to not say a SINGLE word to me before or after the transaction. The second time she had someone helping?? her pack. But the problem was he didn't pack, he was bent over the line on his cell phone and they were busy talking to each other. Sorry to say, that the previous person in that position early morning was just as bad or worse. read more