Need better food choices. More people are looking for cleaner foods with simple ingredients not junk which takes up most of your store. The check out lines are a joke, if there are 2 people it's a lot and people pile up because of it, then to top it off you have no baggers since covid. Why should we pack our bags it's not our job! Your prices are too high and your Bogos are just the normal prices per item. Try adding healthier food choices, hire more people to check out, and get baggers in there too. This place looks nice since the redesign but that's about it. 1706 Western Ave Albany, NY 12203 read more

Everything. Sale signs are incorrect; they have expired so that when you get to the checkout counter they charge you the normal price not the sale price and you have to go through a whole hullabaloo to get the advertised price. Lamb shanks I bought today we're not due to expire for another 3 days but they were not edible because they had long passed a safe point of flavor and were beyond gamey read more

If I'm spending hundreds of dollars, maybe you can look at me or pay attention and not talk to your friends or at least tell me how much it is or freakin say thank you. This used to be my go to store but there are so many other places that will take my hundreds of grocery dollars. It's not worth being treated like I'm a bother to save 10 cents off my gas. And one thing that always bothered me about this location, what genius thought a parking lot with an incline was a good idea for a grocery store? Just sayin'! Disappointing to say the least. read more

Came here recently for bread because I was in the area and I was a bit disappointed. The bakery section seemed really small (despite the actually quite large and open area where it is located) and there were only a few types of bread out. I arrived around noon, so it wasn't as if I was catching them right when they opened up in the morning. That being said, the store appeared to be very open and easy to navigate. Their prepared foods section is dated, and I wonder if turning this into a Market 32 store is on the horizon. The deli section was also small and lacking in items that I find at other stores, especially the variety of cheeses that are available. This isn't my usual store, but if I need something in a pinch I might come back again. read more

Before and after the pandemic... there's no difference in service. The deli never has two people, and it takes 1 person a half hour to go through servicing 1 person. I waited an hour because this store doesn't hire more than 1 person. 1 hour. This is the store's fault, not the person working the deli. It's been 3 years. Do better price chopper read more

Price Chopper - Cold cuts - Grocery Near Me - Albany, New York

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I called the deli to order a large amount of cold cuts and Bryan answered. He told me, "you have to come to the deli, we don't do that.'" It has been done before, but I didn't want to argue my point to Jason who has no interest in customer service. I called back and spoke to Jadon, who was funny and took my order for the following morning; no problem. I arrived and asked for my order and was told they didn't have it. I told the young man (who was very plesant", Jason has taken the order. The young man went to get another employee, who came out and told me,I think Bryan but can not be 100% sure- Sept 24, 2022), there was no order. I told him, I gave the order to Jason. He replied, "we do not take orders of the phone." I replied, "well he did." I know Jason wrote the order down because he read it back to me. The manger or who ever he was, thought it more important to explain why they don't take orders over the phone. As a manger, you should realize, customers dont care about processes of a company, they shop where they are treated good. After my deli order eas received, I walked to the bakery for the french bread I ordered the day before. They had it put aside for me, engaged in conversation, 100% service! I have had a lot of experiences shopping at this store and they are obviously doing a lot of work on their selection of employees. The store overall experiences have improved so much, very noticable. Just needs a little tweeking! The stars are for the bakery and the nice young man behind the deli counter who presented as happy to help. Bryan (or Ryan) get no stars). read more

While this location has a great choice of products, is fully stocked and even has a bakery ad small food court, the staff here can be pretty rude. I am used to staff being helpful and courteous, but have not found that to be the case here in a couple of occasions so I tend to go to other stores if possible. read more

What a disgusting store! I found 4 items in different sections of the store had outdated products being offered for sale. The fresh fruit was anything but fresh and fruit flies were the only customers enjoying that. Hardly any employees throughout the store and the ones who were there had bad attitudes anyway. They pick and choose who they are open to in the checkout lanes. I witnessed that 1st hand for at least 3 customers. I made sure to tell those customers that at Hannaford Wolf Road, they would get much better service and products and they agreed to go there from now on. This used to be a nice store but you have to assume management is doing a poor job. read more

This store has gone through one of the most dramatic transformations I have seen. It's like the Colonie Center of Supermarkets. It used to be a bit scary. And there was not really anything to note. It was a large, urban, price-chopper. Not as nice as it's suburban counterparts. But a better bet than going to the smaller Madison Ave store. Now, the sheer variety of items they stock is incredible. Asian foods, Indian foods, Hispanic foods, Jewish foods, German foods (I learned curry ketchup is German... who knew), British foods, etc. And they carry rather esoteric items from each of those major classifications. Such as Thai Fish Sauce, Salt Cod, and the aforementioned Curry Ketchup. Still, you would save a bundle by going to the Asian Food Market right down Colvin. But, if you only need to replenish one bottle of fermented black beans, it may make sense to spend the extra buck and not make a second trip. Note: Tofu is still 1/2 the price at the Asian market - and that's the California produced GMO free variety. I also have taken a liking to some Price Chopper products: Central Market Extra Fine Green Beans - Frozen Central Market French Vegetable Blend - Frozen (They are great in stir-fry or as an easy side dish) They are still putting the finishing touches on the store. But this has become my go-to place. Especially when they send the $5 off $40 coupons in the mail. I am a total slut for those. read more

I love this store. They have everything. Place is clean people are friendly. I have ordered several cakes from the bakery and they have never let me down! Delicious cake and skilled decorators! Also I had my wedding flowers done from this store a few years ago and they were perfect read more

The sign in the seafood department says open at 8:00 a.m. Why is it you can't buy fresh fish until close to 10:00 a.m. since the fish have not been placed on ice until close to that time? Let's talk about frying haddock. I wait and wait and wait until someone decides to notice me or I say "excuse me" (more than once). Attitude adjustment needed and it's not for the fish. read more

After a bummer of an Instacart order yesterday at the Market32 on Western Ave, I got an order here (1+1/2 hours after beginning my first shift in Albany, NY) instead. And although my mother and brother had been in this one before (in the Westgate Plaza across from Armory (automobile type since it's changed so much lately), this time I actually had my chance to check it out. I liked what I saw as a Shopper. The aisles are nice and wide, yet products were organized in a manner I could handle. Great selection with not many products I had to mark as "not found" although the alfredo sauce was a little skimpy for the company I was looking for, along with competitors brands. I was a little concerned with signage, but it got the job done. The company here has some great employees who actually care about the customer. I asked and I received great service. Some days I wish my current area's competitors employees were just as great as you performed yesterday. I thank you. I didn't like how the register employee acted. It wasn't the absolute best, but it wasn't the worst either. I just didn't know who was bagging or where the checkout bags were. I would've helped had I known that her two other co-workers (sitting nearby) weren't going to help her. She acted like "she was paid by the hour" and didn't recognize the speed at which she was helping with bagging items. It wasn't my fault. Thankful that she communicated with me so I knew what held up the process as she helped in all areas of the checkout process. read more

Okay, Albany. I call truce. International foods? Yes you have them (praise Jesus). You actually have a few aisles of them! I didn't take enough time to check out the Asian or European sections, but I did take some time to tediously inspect the Hispanic/Latin American sections, and I have to say, well played. While it's not the most complete array of products from the region that I've seen, it surely is for this area. There are TONS of Goya products, which I honestly can't vouch for as far as quality goes, but judging by its popularity, I think it's good. LOTS of Santos candles! PINA Jarritos!! FTW!! Jufran!!!!! (If I ever felt, for some reason, to fry me up some plantains.) They had stuff like cassava crackers and guava paste. I have no idea what you use this stuff for, but okay. Dona Maria sauces, which is fine if you're too lazy to make mole yourself. Some good Mexican cookies and such, and a good array of spices and chilies. I approve. I TOTALLY approve (THANKS for the tip, Jess). Other things worth noting: Price Chopper had a really good selection of bulk produce like peas and mushrooms. That said, the salad mixes were expensive and rank. I got mine home, and a day later it was rotten. Sad! Ice cream section is a little over-frozen, but I can deal with that. Not super cheap, but not quite price-gouging, either. I can live with it. read more

I ordered flowers for a dear friend of mine online. The website was TopOnlineFlowers. I couldn't be more pleased. They were delivered on time and they are even more beautiful in person. I live in Arizona but I'm from NY and Price Chopper always does incredible with any flowers I've ever purchased from there. Thank you for making my friends birthday a special day for me. read more

Price Chopper - Absolutely beautiful! - Grocery Near Me - Albany, New York

On Daniel's suggestion, I checked out the remodeled version of the Westgate Chopper a couple of weeks ago. Previously I dreaded going here because it was indeed a little scary. The staff was always extremely rude and the lines were absolutely outrageous. But now? My god - the selection of ethnic specialties is amazing! There's a whole aisle and a half of Hispanic products, and an entire refrigerated case too. There's cotija cheese and queso blanco and numerous others that I'd never even heard of. I was able to get a huge bag of masa (the stuff you use to make homemade corn tortillas) for just $2.39! And there's a huge selection of Asian specialties too, along with Indian foods, Jewish foods, even British products like Branston pickle and several Cadbury candy bars. I was a little bit in heaven. They also have a deli that's divided into kosher and non-kosher sections, and a decent fish/seafood counter. Everything else about the store is pretty standard. I still hate that they typically have only one express lane open at a time. But the selection of products will keep me coming back. read more

My wife and I had an issue at self check out and a supervisor by the name of Heidi G. did absolutely nothing to assist. She was definitely more attentive to her co workers than the customers. When I asked her for help, she stayed put, shouted instructions in a demeaning tone from a few feet away. I was appalled and embarrassed. My wife didn't appreciate how she was handling the situation and planned on speaking to her supervisor. Heidi went into defense mode and started raising her voice and speaking to my wife like she was in the club. 100% attitude, rolling her eyes etc. My wife has been in the military for 20+ years. If upper management happens to read this, I'd be happy to refer you to programs where you can hire well deserved veterans that would respect their job and their customers unlike the immature youngsters that you hire. read more

Okay - so I pretty much hate shopping at price chopper except at this one and the one further out Central. They carry an incredible selection of Asian, Latin American and Caribbean goods. While I pretty much can't tolerate the rest of their stuff but damn 8 kinds of Mojo sauce? It reminded me of my best friend's abuela's bodega! Seriously I'm in like. The only negatives were that I was in Price Chopper and I couldn't find any dried hominy to make pozole. They did however have 3 different brands of cooked hominy, and even had a #10 can of the stuff (in case I was having a pozole party). And the fact that there were only 2 registers open and one was an express. read more

This Price Chopper gets major points in my book because it saved me from a potential Xmas Eve disaster. On 12/23 I was searching everywhere for my beloved Pepperidge Farm Puff Pastry Sheets. Note, the SHEETS, not the evil SHELLS. I tried three stores all to no avail before coming to this Price Chopper. The followed through. They had my SHEETS. Xmas Eve disaster averted! read more

This place is located right next to an office building I have been working in for the past decade. We commonly do some shopping here on our lunch breaks. The staff here are very rude and act like you are bothering them when you ask them for something. If you happen to want to take a chance on some their lunch items you will spend 10 minutes at the same counter that just handed you your food waiting to pay for it. I have seen some of the very worst things in this store. I watched an employee with thick black rubber gloves on handling a container of hot gravy with both sets of his gloved fingers sitting in the gravy as he put the gravy into the display case. When I brought it to his attention he wiped his gloved hands on his apron and walked away. There is no reason to patronize this extremely disgusting store. read more

Price chopper needs to do better than this. The employees are rude. The store is gross. And having security right at the front of the store is a bit much. I get needing security but right when you walk in. Have them blend in. It would be nice to have at least one person look you in the eye and say hi. read more

I too will praise the Central Ave Price Chopper (my local grocery store) for its recent renovations. I've always been a fan of the ethnic sections of the grocery store, as I've spent a bit of time overseas and have come to love some specific foreign goods. So I was overjoyed when my formerly dingy grocery store added this large new array of goods! German mustard and British biscuits and sauces and even processed peas! And then the Indian marinades and Hispanic cheeses, so much variety now. Yea, the lines can get long, but they do at most grocery stores. read more

This place has really declined and become quite a great place to shop if you want to be treated rudely or taken for granted as a customer. At rush hour during weekdays between 5 and 6 they normally had 2 registers open for express. You now have ZERO open and instruct customers to use the self check out registers. My answer to that is NO Thanks if I wanted to work at this store I'd fill out and application. Usually there are long lines because management has a hard time staffing the place or they just don't care about customers and cut corners with less help. Today was it for me and my business is going elsewhere. Power was out when I arrived but went inside store. An employee came in right after me and I politely said hi what's up. He gave me a short reply "that the power is out. MMMM... really so I said to him "somebody forget to pay the electric bill and he became really sarcastic and said yeah that's it while walking away from me. I treat people with respect until I'm disrespected so making sure he could hear me I loudly spoke F**K you, you're an asshole and he just kept on walking. I left and don't think I'll ever set foot in another Price Chopper again. read more

My thoughts on Price Chopper as a grocery store chain have been noted, and it's not good. With that said, this location is acceptable, and even pretty decent compared to the others. read more

I always hear about the pizza from price chopper so I decided to try it, it was pretty good and not expensive at all!! Lots of cheese although the sauce was mediocre it still worked if ya have a craving for pizza. read more

Haven't did any major shopping yet, but the store layout is really nice. All the shelfs seem to be stocked. But what's most appealing is the Deli, a lot of good variety of food and very tasty. Customer service seems to be really nice and the people are willing to help you. read more

I used to go here quite a bit for lunch, but now it's a little more rare of an occasion. The salad bar is wicked expensive, a salad with the same exact ingredients as a pre-made salad is almost twice the cost just to give you an idea, but I was trying to eat healthy so that's what I generally went for. That is until I saw a homeless man picking food out of the trays with his fingers and eating it while other employees just walked by either not noticing or not caring. I stopped one of the employees and pointed it out because... well his dirt covered hands were getting washed off in the food that they are supposed to be selling, and I was originally going to eat. I obviously wasn't going to get a salad that day, however, so as I looked around for something else the store manager showed up and asked the man to leave, which he did without incident. But then, they didn't remove the food, they didn't replace the food, they just walked away and let a half dozen people fill up their salad containers from the same trays that this guy was eating out of. The man was up, and down, both sides of the counter and had his filthy hands in most of the trays, then in his mouth, then in the trays again, and they were letting their paying customers consume it without question which I think is pretty obnoxious of the employees alone but far worse for someone in a position of leadership like a store manager. The store itself is generally clean, pizza and other made to order food, is pretty good and kept out of reach of patrons so that is ok, but probably not a great idea to eat on a regular basis. The staff behind the counter generally don't know what planet that they are on, are barking at one another, or are less than thrilled to be there, but every now and again you come across a helpful friendly person. The eating area, aside from the main store, is usually covered in food, or garbage because it doesn't get cleaned that often. I will however say that the seafood department is generally top notch, clean, the workers seem to actually care about what they are doing and selling, so if you go here I suggest getting the fish fry, or pizza, other than that just be mindful of what you are getting and where you are. read more

MY CAR WAS CLOBERED BY PCHOPPER SHOPPING CART FRONT PASSENGER QUATER PANNEL.SIGNIFIGENT DAMAGE was caused reported to loss prevention, and alb police no report was taken by police dep .they have cameras all around the store asked to see in lp office when making out report said onely police could view.thier INSURANCE adjuster denied my claim not NICE HERE TO TELL YOU SMALL CLAIMES IS COMMING YOUR WAY $800.00 in damages.even took picks the day it happened on have other pics I sent to adjuster trying to avoid court just realey dont have the time but will have to make time patience is at end coming up on 1 year this april,27,2013 have not heard any thing will post after court ruling would like to help other people in smilier situations with demand letters and proses to shrewed adjusters working for price chopper this must happen ALL THE TIME AND HAVE PICTURES TO PROVE IT ! very steep grade to parking lot at WESTGATE 911 central ave let me tell ya when wind blowes those carts are like wind sail's on a sail boat please look around fore clumped up stray carts or you might come out of store to have your day and car ruined not nice people at all read more

This is one of the better price choppers in the area the renovation was very good the staff is friendly and the selection is decent enof for me. the downside is the place still smells a little like floor wax . read more

I loved this Price Chopper until they changed their policy about delivering cooked food, steamed fish in particular. I had been involved in a motor vehicle accident and was bed ridden and unable to cook my own meals because of a back injury from the crash. I informed them that I was not concerned about receiving the food hot and ready to eat the moment it came to my door, but they still refused to deliver the steamed fish I had requested. I did the smart thing and called their competitor Shoprite, who were a total delight to work with and delivered the cooked fish with out a complaint. read more

The grocery is great, international items are available. Service however, is disgustingly terrible. I only went to this location for authentic Mexican enchilada products which I found most, but I was ready to leave them all there for the lack of customer service. I waited in one of the three open lines for 10 mins, then was told to move to another "faster line" which was the worst advice ever. I got stuck behind three ladies who were contesting pennies. Then they discussed their personal menu sales to the cashier who neglected to scan my items because she was chatting. I spent an hour in line. The cashier then proceeded to check her phone multiple times, ignoring me. I even had to ask her to put my bag of rice in a bag, to which she seemed appalled that I asked for a bag with handles and that she does her job. She did not have a smile on her face nor a kind word in her mouth. I left angry. read more

you ripped me off $4.49!! bogo free???? thomas' english muffins-you charged me for both! how many times & how much money have you stolen with this slight of hand? now come up with some lame excuse. $4.49! how much more did you cheat me out of? you are pathetic in your greed. you don't grossly overcharge enough you have to keep sucking every penny out of our pockets you can get away with??? watch out people-it's pretty sickening when you are a loyal customer & have to take time out of your hectic day to focus so much on not getting cheated by your grocery store, & then go home & scrutinize your bill. you gulobs are a disgrace. then you go on tv & brag how you donate millions of the money you cheated & overcharged from us to a charity. then get the hefty tax write off. why don't you really do good & make groceries accessible to us, especially the working poor & middle class so we can nourish ourselves without spending 25-30% of our income. read more