We went in and the fitting rooms were closed because they had them filled with boxes of clothes and…read morewhen we went to try our clothes on, the employees gave us terrible attitude and didn't even offer to do anything to help us. I still thought a few things that i didn't need to try on and the man who checked us out didn't even look at us and didn't speak at all. Very disappointed.

I love Zara's. They originated in Spain. The 1st time I went to one was when I was in Barcelona…read more They don't have one in Syracuse so it's a treat to go to this mall and shop here. Their kids' clothes are so cute and trendy. The sale section here was small but I think it just depends on the season. Zara's is like an upscale H&M or MNGO. Their prices range a lot but you can find great deals here when you shop the sale section. Their women's clothing is always on trend. I like that their sizes fit shorter folk like myself. They also sell men's clothes, perfume, shoes, purses, and other accessories like belts. They're located upstairs in the mall. It's smaller than half the other Zara's I've been to.

I could not recommend more highly Mark Thomas Men's Apparel. Kerry and team go out of their way to…read moredeliver exceptional customer service, with product that is second to none. Mark Thomas delivers top-of-the-line clothing that makes visiting the shop a yearly pilgrimage, and my one and only source for high end clothing--not merely in upstate New York, but nationwide.

Good quality to the price I pay over $15x for man belt and cufflinks each so I ended up spent over…read more$3xx for everything. Can't complain to my fault that 99% at the time I travel, I always forget something and I have to buy it at some place near by. The guy at the store asked me how I know them so my answer was from google map, LOL. When I entered to the store, I notice that this place maybe for a rich client because I saw their welcoming and relax station so I assume there isn't regular or tourist customer. The price that they remain to stay the business is not an ordinary so for the price that I pay it is expensive but it is match with the quality so for the business stand point I can't complain about it.

When I'm feeling e-Macy-ated, I come here. Actually not at all…read more Not a fan of Macy's and never have been. This one is at the massive Crossgates Mall out in Albany on the west side of town, and can get pretty busy because the mall is still pretty well trafficked. Having said that, unless there's a sale on, you probably won't find too many good things. Also the politics of the store make me automatically dislike it - but even if it was the most left-wing store ever I would still think it was overpriced and lagging behind JCPenney in a lot of ways.

I came here looking for dress shirts and found a good selection at prices that were comparable to…read moreother stores. I appreciated that their dressing rooms had an area off the general floor where people could talk, look at the mirror to see how things fit, and sit down whilst waiting those who were cycling through outfits. What I didn't like was that the changing rooms looked really old and tired and were covered in pins. Also, despite being a Friday night two weekends before Christmas I didn't see any employees on the floor to help customers. Granted, I really didn't need help but it seems odd to be able to look over the entire section and see no one else but me. I guess no one wants to go shopping, or serve customers, on a Friday night.

Staff were so friendly and the choices were abundant! The bath bombs are so cute, the kids can't…read morewait to try them!

The greenery in Upstate New York is Lush, and one of the best stores at Crossgates is also Lush…read more Wonderful cosmetic store in Crossgates Mall in Albany where I usually stop when I'm in town - especially if I'm with Barbie. We like the store a lot and will continue coming here because of the wonderful service and excellent products, but prices that aren't really the cheapest. Still, it's worth it comparatively speaking.

Long blonde haired employee ( pretty young looking ) I believe her name was either emily or emma…read morefrom what I overheard and she was extremely dismissive. I asked one question about a sale and she rolled her eyes so obviously I thought she was being sarcastic. I was proven wrong when the demeanor in which she answered lined up exactly with her previous action. Extremely disappointed with my interaction here and I would not recommend if you enjoy happy interactions at places you wish to spend money at!

Instant wood! I mean....there's wood on the floors and walls. Look, I'm a slopfag. I wear…read morecarhartt and work clothes and my look is.... rough around the edges. There are no designer clothing labels or trendy fashion forward items in my closet. That said I hadn't been to crossgates in awhile and had no idea there was a carhartt store here! An entire store! Maybe I'm getting a little too excited? They have a very complete selection of everything carhartt. Coats, shirts, jeans, boots, belts, hats, socks... hell even wallets. They have many items that you wont find at Sears and the like. They also have a frequent shopper rewards program which could be dangerous. The staff is courteous and helpful but not overbearing and pushy.

Love the owner. Love the selection. Sometimes the price on generic thing though is insane because…read moreof the general pricing system they use. I'm not complaining tho I just got an armani jacket for $36.5 and a pair of vintage Abercrombie jeans for $27

My little kid wanted to get something downtown ish themed because she is a huge stay but mainly…read morejust adult stuff. Workers weren't even doing anything besides messing around and I don't recommend l.

Spacious and lots of things on sales and hidden gems…read more I came here to find a last minute gift and found nice notebooks and gift bags. You will find that item you didnt know you should buy. :-) Price is right! I did notice that there should be more cashiers as there was only one cashier on a busy Saturday.

The staff was so helpful today, the cashier so sweet and friendly and fast!…read more The Security Guard Blake was a hero, as I left my wallet behind and he got it to the manager for me. Manager nice too. Great selection and prices

Great store, good prices, friendly staff. At this H&M shoppers find a ship-shape store with good…read moremusic!

Things that make you go H&MMMMM…read more Sexy bae spent quite a while inside this particular underwear store and found a few sexy things, but she still prefers Victoria's Secret, although she did say it's really nice, and I thought so too. It's inside the massive Crossgates Mall which does have a VS too, but check this place out too, for variety, although you won't really find it any cheaper than VS.