Crestwood Pharmacy is amazing. The staff is wonderful. No complaints with my past experiences.read more

Personalized attention. Will go out if their way to help you. No issues with refills. Can reach a…read moreperson on the phone without a problem. Nice people. Nice owner. Easy enough parking. They are a Breath of fresh air after struggling with a big chain pharmacy!

CVS at Stuyvesant Plaza is good if you are in need of a quick item. The shop was a bit in disarray…read more Counter staff was yucking it up.. Review: 3

Although I live in the general area of this CVS location I have not been into this particular store…read morepreviously. Today I went there as the designated location for my second Covid booster shot. They took me right on time for my appointment. The general pharmacy staff was friendly. However, of special note, the pharmacist was super friendly and efficient. Although I was already familiar with the potential side effects (since this was my forth Covid related shot) the pharmacist took extra time to explain things and was extremely attentive despite the pharmacy being extremely busy. Overall I was very impressed with the interaction today and I highly recommend this pharmacy.

Please get rid of your new AI "communication" system! It's horrible!!! I can't tell you how many…read moretimes I had to call and then wait for a callback because you can't get through. You now have to leave a voicemail and wait for a callback. And if you forget to ask a question you have to go through that whole process again. Just answer the damn phone.

I went to pick up my medication a week ago from the drive through. A young man (probably in his…read morelate 20's) took care of me at the window. As I'm waiting for my medication the cvs employee coughed and didn't cover his mouth. He was not wearing PPE and gave me the medication as if this pandemic is a joke. I was extremely upset and told him he can be A symptomatic and could easily pass this on to me or anyone else. He started to laugh and joked that nothing will happen. I'm scared and paranoid at this moment. I should not have to deal with such carelessness from a Pharmacey employee. Usually people go there to pick medication because they're not feeling well. This man didn't care to keep customers safe. He clearly should not be working the window at CVS. This pharmacy should train employees to take precautions seriously to keep themselves and customers safe.

i had a GREAT experience with Keke at the pharmacy. she helped me with an issue with my provider…read moreand went above and beyond to make sure the issue was resolved. i felt heard where usually i am dismissed. thanks again Keke i really appreciate all your help and appreciate your kindness.

Years ago (decades), I bought all my cosmetics, hair care and skin care products at this CVS. Over…read morethe years, the pharmacy wait got longer and longer, and both the pharmacy and store staff got more unfriendly and less helpful, while prices shot up exorbitantly. I think they hike the prices extra because this pharmacy is located in Delmar and they assume everyone has money. My neighbor's daughter worked at the store when she was in high school and was constantly pressured to work more hours. That was the last straw for me. I support workers. I do not support companies who exploit the folks who work hard making them money.

Ever find one of those places where all great things involved in customer service come together?…read moreThis is the place. We had a unique prescription to be filled for some medical equipment and our doctor sent the script to Marra's to be filled. I reached out to them to get set up and they not only had a wide variety of options for the equipment we needed but spoke, extensively, on each of the choices so that Mr and my wife could make a fully informed decision. Not only were they informative but they were exceptionally kind, thoughtful and funny. When I went in to pick up the equipment I was blown away by the selection and the breadth of their pharmacy. It is really impressive. Never figured I'd leave a review for a pharmacy, but here I am. 10/10, they're fabulous.

Walmart didn't have my prescription - so I transferred the prescription here. They tried to tell…read moreme there was a limit on what my insurance would pay for - which was not true - and they just filled a portion of the prescription. Terrible service. Had to get a prescription written twice by my doctor and sent in again. Next time - I will stick to Walmart. I had never used Marra's before and the pharmacist was encouraging me to transfer my prescriptions here - I have 6 people in my family - so it would have been a lot. Lucky for me I didn't.

I have been using ConnectRx home delivery service for some time…read more They have been consistently accurate, timely, courteous and very pleasant to deal with. I strongly recommend this pharmacy

great to have as our pharmacy , delivery service is a plus for sure.they call when scripts are…read moreready or refills are needed. great to deal with!

Horrible Customer Care! Absolutely no help at all when I…read morejust wanted to set-up an account. I'm switching to another Pharmacy today! (Guilderland location)

On 11/4, I called the pharmacy four times and each time a rep answered and hung up the phone. I…read moreeven called the regular store phone and when they transferred me to the pharmacy, whoever was on the phones picked up, said nothing, and hung up - as if to avoid speaking to customers. I figured I'd just refill my prescription using the automated phone line. Did that and it said my prescription would be filled by 3:45 same day. Before leaving the house, I called again to make sure it was ready before making the trip there, as I live 30 minutes away, but again, hung up on. I got to the pharmacy at 4:30 and the attendant let me know, in a very short manner, "We don't have anything here for you." I let them know the automated system said it would be ready for pick up by 3:45, to which they responded "well we need an order from the doctor." Shame on the automated system for its error in ETA and shame on the employees at the pharmacy for not answering not one of my six calls. This trip could have been prevented and I could have reached out to my doctor before their offices closed had I known. I'm going out of state tomorrow morning before the pharmacy opens and now I'll have to wait a week to pick up. Someone's needs to be educated on how to do their job, especially when they're dealing with people's medications.

This was a really good CVS. The cashiers are extremely helpful. The place is nicely organized. It…read morelooks like they give jobs to the local Albany students from SUNY Albany, or the College of Saint Rose. I have to say that I am also impressed that the corporate heads haven't replaced these kids with machines, as the kids are much better at customer service than the inanimate objects at other CVS locations. Bravo CVS!

CVS Pharmacy is fantastic! They are so helpful, so friendly and extremely accurate, which is so…read morevital with drugs. I really appreciate having someone I can trust within walking distance of my home. Thanks, CVS!