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CVS Pharmacy

3.0 (13 reviews)
Open • 7:00 am - 10:00 pm

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5 years ago

Absolutely worst customer service EVER I'm sick as a dog w Covid and have been hung up on 10 TIMES!!!

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CVS Pharmacy

CVS Pharmacy

2.7(3 reviews)
1.2 mi
•$$

We occasionally patronize this CVS when the one closer to home is out of some prescription or other…read morethe kids need, and my experiences here have been pretty much identical every time: (1) I get very prompt and courteous service from the pharmacy staff when I go up to the counter to drop off the Rx. (2) They get distracted by the drive-in pharmacy window because they're understaffed and as is the case with every place everywhere with a drive-thru, the drive-thru customers somehow get priority over the ones who have managed to walk in. (3) Nevertheless the staff do their best and I'm pleased, if a bit delayed, by the pharmacy service. I get a chance to count the stains on the carpet in the waiting area, which is always a good time. (4) I am accosted by somebody leaving (or going in; or both) in the parking lot. You can definitely call this a mixed experience. I think my takeaway here is to use the drive-thru service to avoid (2) and (4). You might consider doing the same.

One of my biggest complaints is I have been approached by two large men in the parking lot asking…read morefor money. I've had to jump back in my car because they were blocking the door and there is no security in cvs. It is so filthy outside. Customer service is just ok. They seem to be rushing me thru and some meds. need to be counseled. There are specific people that do seem very nice such as Julie, Sarah and Jodie. I go to the Eastern Parkway location so I can't rate the other locations.

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CVS Pharmacy
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Walgreens

Walgreens

5.0(3 reviews)
1.1 mi

This is where I received both my doses of the COVID vaccine so it will live forever in my personal…read morefolklore. My complete vaccination story follows here. My appointment for 12:35 April 11 is actually my third COVID vac appt. I originally scheduled for April 18 at Aviation Mall in Queensbury, but when I heard Price Chopper/M32 had the Johnson(2) vac, I decided to see if I could get the single dose sooner. The closest was Utica (1.5 hrs away), and the 1 dose was not guaranteed available. I called this morning to ask if it was and they said no. They also said that they had overbooked for the time I reserved and were hoping to cancel me. OK, don't want to have to go there twice. There were no closer stores that had 1 dose so I kept my original appointment, but searched local Walgreens and found a place much closer than Queensbury or Utica where getting 2 doses would be no problem. It does require me to get my second shot on Mothers Day. I have cleared this with my wife, who is double vaxed. 4/11/2021: I am preparing now to go receive my first dose. I will admit I had hoped to luck into the 1 dose vax to avoid having to be injected twice, I don't like it. It would have been great if Vaxart had successfully made their oral vaccine! If they can get that working it's an unbridled world-beater. I have returned home from getting my 1st vax (Moderna). I increased the rating to a 4 because the pharmacy staff were very helpful and friendly, the store is big, open, and bright, and the prices on some items were very competitive. I bought some shaving foam and contemplated some cereal purchases. My arm is sore and I am feeling a little dizzy. 4/12/2021: Soreness persists and has spread through my shoulder and lower arm. No other notable side affects, dizziness didn't persist and otherwise things are fine. Feeling the soreness though. BTW if you are wondering, I did cancel my original appointment at Aviation Mall. 4/13/2021: Still sore! No other side effects at this point, but the aching persists longer than a flu shot does. 4/15/2021: Four days later still a very slight soreness, but only when I think about it. Probably not much to add until I return for my 2nd dose next month, when I will finalize my rating and review. It's now April 25 and exactly halfway between my shots. News out today of ~5 million people not getting their 2nd shot after the 1st. Don't be one of them. May 9 and I have my second shot this morning. I received my second shot and the pharmacist delivering it was great. He was truly appreciative that I had come "all the way from Clifton Park." It was especially quick, and I did buy some discounted cereal this time, Kellogg's Raisin Brand, because the sale price was better than what the Grocery stores price it on sale. I am upgrading my rating to a 5, which I did not expect when I started out here. They earned it.

The experiences here have always been positive. And the those experiences reflect the type of…read moreproducts and services we've accessed so far, from print photos and pharmacy to unused medication disposal and mimmunisation. Staff have always been quick, friendly, and helpful, including the one pharmacist I've interacted with. Parking is aplenty and they have their own parking lot. Aisles are wide and clean, and the store is divided into four sections: pharmacy, checkout/customer service, medication and medical equipment, and food and beverages. I hope they keep up the great work. I wouldn't hesitate to return or recommend this store.

Walmart Supercenter

Walmart Supercenter

1.8(37 reviews)
3.4 mi
•$

In a moment of desperation from a road trip gone sideways, I looked up locations with Auto…read moredepartments and tires. This Walmart is 24/7 but unfortunately the Auto department has limited hours similar to the pharmacy. I called up this location ahead of time in a panic asking if they carried tires that I could just purchase and install myself. The woman on the line was helpful and understanding and let me know a manager would be able to help me out upon arrival. Despite the initial confusion/miscommunication internally at the Customer Service Desk someone surely did help me as promised. We rushed back to the Auto department and I gave my tire specs to one of the associates who went back to check. Unfortunately for me my sub-compact cat has somewhat uncommon tires so they did not have that in stock. However I really do appreciate the great service and empathy. My SO and I ended up just purchasing a tire gauge then grabbing a bite to eat at the Subway inside. Another moment of stupidly on our part we forgot our backpack on one of the seats then rushed in an hour or two later. Thankfully they just put it in the lost and found in. We confirmed nothing was missing! I wish there was 24/7 super center closer to me, especially with such helpful staff. This place will have a special place in my mind. Thanks for your help!

I was extremely unhappy and frustrated with this Walmart as it relates to their photo center…read moreservice. I've used it before and while the system has a very clunky interface, it generally yielded pretty good pictures for gifts or personal use. Last night (11/4/25) I went there with the express purpose of getting 2 8x10 pictures printed. I utilized the instant kiosk and was informed (by the system) that it wasn't working so, I used the one hour service. I selected the images, uploaded them to the system, and placed the order. I waited around for over an hour and got no notice (text as was what I would have expected) that the order was completed. I returned to the register and was informed that the system wasn't working. Here's a bizarre idea, PUT UP A FREAKING SIGN!!!!. It would have cost Walmart a single sheet of paper, 1/4 inch of scotch tape and crayon to produce a sign that simply said the system was not operational. I left upset that I blew that much time for no reason. The following day I attempted to call to ask them if it would be possible to put a sign so that others were not subjected to the frustration that I had experienced. I tried three times to call and ask for a manager. The operator never picked up the phone. I guess the notion of "customer service" is a myth with this store. I drove back that morning (20 minutes) to lodge the complaint in person. No manager was available so i spoke with someone at the "customer service" counter. With no satisfaction. Very frustrated and angry. I won't be back...

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Walmart Supercenter
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CVS Pharmacy - drugstores - Updated November 2026

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