Service is always awesome. Often they are the only folks to stock items. Prices in line with the…read morechain stores.

Lange Pharmacy has employees that go above and beyond their duties to help the customers their…read moredelivery service to those in need is fantastic there on time every day when they say they're coming they're coming there's no fee for this service you can't ask for any better Pharmacy

We occasionally patronize this CVS when the one closer to home is out of some prescription or other…read morethe kids need, and my experiences here have been pretty much identical every time: (1) I get very prompt and courteous service from the pharmacy staff when I go up to the counter to drop off the Rx. (2) They get distracted by the drive-in pharmacy window because they're understaffed and as is the case with every place everywhere with a drive-thru, the drive-thru customers somehow get priority over the ones who have managed to walk in. (3) Nevertheless the staff do their best and I'm pleased, if a bit delayed, by the pharmacy service. I get a chance to count the stains on the carpet in the waiting area, which is always a good time. (4) I am accosted by somebody leaving (or going in; or both) in the parking lot. You can definitely call this a mixed experience. I think my takeaway here is to use the drive-thru service to avoid (2) and (4). You might consider doing the same.

One of my biggest complaints is I have been approached by two large men in the parking lot asking…read morefor money. I've had to jump back in my car because they were blocking the door and there is no security in cvs. It is so filthy outside. Customer service is just ok. They seem to be rushing me thru and some meds. need to be counseled. There are specific people that do seem very nice such as Julie, Sarah and Jodie. I go to the Eastern Parkway location so I can't rate the other locations.

I received excellent customer service today (11/15 at 10:30…read moream) at this State Street, Schenectady CVS. The item I called about the night before was indeed held for me behind the counter. I was pleased since it is an hard to find gingerbread decorating kit. I checked out with several items. The cashier/employee was helpful, patient, knowledgeable about store products. She even brought me a shopping cart when I asked. I did not bring my own bags, so she gave me two of the weak paper bags provided by CVS. One of them ripped (no fault of hers) as I was exciting the store. The cashier flew over, with a new bag, and picked the items off floor. I appreciated the concern on her part and her assistance. I wish I had gotten her name because she deserves recognition. The store was clean and neat. It was a pleasure to shop here rather than my regular Niskayuna CVS with the sometimes rude pharmacy team.

i've only used this pharmacy a few times and every time they either don't have something or have…read morebeen really rude but today was my last straw, i have mono so my dr ordered me a script at 10am, i went to go pick it up at 2:15 figuring oh they had all morning and a little bit after lunch to fill it and they said it wasn't ready then came up with excuse after excuse the first being they just got the script then they said the new pharmacist messed something up so i'm confused as to what it was not to add i've only seen one nice pharmacy tech there every other one has been rude beyond belief.

I was extremely unhappy and frustrated with this Walmart as it relates to their photo center…read moreservice. I've used it before and while the system has a very clunky interface, it generally yielded pretty good pictures for gifts or personal use. Last night (11/4/25) I went there with the express purpose of getting 2 8x10 pictures printed. I utilized the instant kiosk and was informed (by the system) that it wasn't working so, I used the one hour service. I selected the images, uploaded them to the system, and placed the order. I waited around for over an hour and got no notice (text as was what I would have expected) that the order was completed. I returned to the register and was informed that the system wasn't working. Here's a bizarre idea, PUT UP A FREAKING SIGN!!!!. It would have cost Walmart a single sheet of paper, 1/4 inch of scotch tape and crayon to produce a sign that simply said the system was not operational. I left upset that I blew that much time for no reason. The following day I attempted to call to ask them if it would be possible to put a sign so that others were not subjected to the frustration that I had experienced. I tried three times to call and ask for a manager. The operator never picked up the phone. I guess the notion of "customer service" is a myth with this store. I drove back that morning (20 minutes) to lodge the complaint in person. No manager was available so i spoke with someone at the "customer service" counter. With no satisfaction. Very frustrated and angry. I won't be back...

12 self checkout / scan and go registers And only two are working. Lines through the aisles…read more Whats the point of having all these self checkout registers if they're not available.

I rarely go here. I went here to get a prescription filled for a high dose tylenol. Gave them my…read moreprescription card, they wanted like $50. I said never mind, I see you have tylenol on sale and I'll buy 2 bottles and double dose on the non-prescription. Only then did they say they made a mistake by not having me pay only a co-pay. This was several years ago. I figure if they can't handle a simple price, how are they handling prescriptions?

Extremely rude pharmacist (JP) and support staff-on several occasions. On one occasion, i called…read morejust to see what time I could pick up my prescription as I wouldn't have been able to get there after work. I simply asked " would I be able to pick up my medication at 9:00 before I went in to work? I will not be able to get there after work today. (My script had been dropped off several days prior). The person on the phone said "well if you get here at 9 and it's not ready then I guess you'll have to wait. You're not the only one who needs their prescription filled." I'm not? Thank you for that enlightening information. Here I thought I was the only one in Schenectady county who needed to get a prescription filled. Her comment was unprovoked and uncalled for. And even if I had been rude to her, she has no right to make any comment. It's their job to fill prescriptions, not to give unnecessary feedback. There a are a few pleasant folks present in that store but from what I've witnessed, they're few and far between. I think these folks would better serve the public by working night shift in a hospital pharmacy where there is limited interaction with human beings.

Pleasant shopping experience here while my dog was being groomed at close by Petsmart at 10 am…read more Staff was very helpful. In fact, one stopped what he was doing to walk me over to the item which was featured at the entrance. Another worker checked in the stockroom for an item I wanted and brought it out to me with a smile. The produce section was well stocked and full of quality fruit and vegetables. The seafood counter was stocked with center cut pieces of Salmon. Checkout was efficient. The cashier packed delicate items with care. I needed help loading my car because I had many bulky and heavy (for me) beverages. A pleasant worker was available quickly to load my car.

Place is clean. It also appears to be well stocked. Produce always looks…read more Don't like their self check out at all and many times forced to go there due to long lines. I bought a large container of chicken breasts that was definitely leaking slightly. I asked if they had any bags I could put my chicken in so I didn't contaminate the rest of my groceries. She just shook her head. No ideas, no I'm sorry. Nothing. Awesome social skills. Also the card reader wouldn't work. Made for a rather unpleasant shopping experience. Too many markets around to have to deal with that stuff!

This CVS went through a remodel a couple of years ago and the new space, increased inventory, and…read moreextended parking area are nice changes for patrons. This spot is a few minute walk from our home, so we visit often when needing one random item or another, and for stocking up on household supplies with sales and coupon stacking (IYKYK.) The staff at this store are always super helpful and friendly, especially two of the cashiers who we have most certainly deemed our "favorite CVS pal" and "other favorite CVS pal" when mentioning them to one another at home. ["How was CVS? Awesome. Other Favorite CVS Pal pointed out my favorite beef jerky was on sale."]

I had terrible help people were on the phone talking to family instead of helping me just ignoring…read moreme I had questions and she would just talk to her family and ignore me

If I could give more stars, I would. Every staff member has been amazing to me Throughout a life…read morealtering experience. They clearly stated their hours on their our going message of too busy to answer, and call you back as soon as they can if you have a question. They immediately call when your script is ready and have even ordered things I've asked for. Not once has anyone violated my very personal illness at the counter while they've been busy or has made me feel bad about asking for help locating a product on ther shelf. They go above and beyond with compounding my script and supplying other non gmo and preservative free items you can buy locally and pay cash (yes you can use a bank card too) for. That's a 10 star review from me!! The best pharmacy around town!! If you reside in NYS, they can even ship your hard to find compounding scripts to you!! What a treasure we have in the 518 of NYS!!! Thank you FALLONS!!!

I picked up my prescription from this pharmacy and had to wait to meet with the pharmacist. I…read moredidn't have any questions or concerns, as I had gone over everything with the doctor. The pharmacist read through everything on the bottle, with other customers around, and opened the ointment container. I didn't ask for any of that and couldn't wait to get back in my car. If you're going over medication with a customer, consider their privacy and hear them when they say they don't have any questions or concerns. The whole interaction was uncomfortable, when I could have just been handed the prescription and walked out.